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    • What do you guys think the chances are for her?   She followed the law, they didnt, then they engage in deception, would the judge take kindly to being lied to by these clowns? If we have a case then we should proceed and not allow these blatant dishonest cheaters to succeed 
    • I have looked at the car park and it is quite clearly marked that it is  pay to park  and advising that there are cameras installed so kind of difficult to dispute that. On the other hand it doesn't appear to state at the entrance what the charge is for breaching their rules. However they do have a load of writing in the two notices under the entrance sign which it would help if you could photograph legible copies of them. Also legible photos of the signs inside the car park as well as legible photos of the payment signs. I say legible because the wording of their signs is very important as to whether they have formed a contract with motorists. For example the entrance sign itself doe not offer a contract because it states the T&Cs are inside the car park. But the the two signs below may change that situation which is why we would like to see them. I have looked at their Notice to Keeper which is pretty close to what it should say apart from one item. Under the Protection of Freedoms Act 2012 Schedule 4 Section 9 [2]a] the PCN should specify the period of parking. It doesn't. It does show the ANPR times but that includes driving from the entrance to the parking spot and then from the parking place to the exit. I know that this is a small car park but the Act is quite clear that the parking period must be specified. That failure means that the keeper is no longer responsible for the charge, only the driver is now liable to pay. Should this ever go to Court , Judges do not accept that the driver and the keeper are the same person so ECP will have their work cut out deciding who was driving. As long as they do not know, it will be difficult for them to win in Court which is one reason why we advise not to appeal since the appeal can lead to them finding out at times that the driver  and the keeper were the same person. You will get loads of threats from ECP and their sixth rate debt collectors and solicitors. They will also keep quoting ever higher amounts owed. Do not worry, the maximum. they can charge is the amount on the sign. Anything over that is unlawful. You can safely ignore the drivel from the Drips but come back to us should you receive a Letter of Claim. That will be the Snotty letter time.
    • please stop using @username - sends unnecessary alerts to people. everyone that's posted on your thread inc you gets an automatic email alert when someone else posts.  
    • he Fraser group own Robin park in Wigan. The CEO's email  is  [email protected]
    • Yes, it was, but in practice we've found time after time that judges will not rule against PPCs solely on the lack of PP.  They should - but they don't.  We include illegal signage in WSs, but more as a tactic to show the PPC up as spvis rather than in the hope that the judge will act on that one point alone. But sue them for what?  They haven't really done much apart from sending you stupid letters. Breach of GDPR?  It could be argued they knew you had Supremacy of Contact but it's a a long shot. Trespass to your vehicle?  I know someone on the Parking Prankster blog did that but it's one case out of thousands. Surely best to defy them and put the onus on them to sue you.  Make them carry the risk.  And if they finally do - smash them. If you want, I suppose you could have a laugh at the MA's expense.  Tell them about the criminality they have endorsed and give them 24 hours to have your tickets cancelled and have the signs removed - otherwise you will contact the council to start enforcement for breach of planning permission.
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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New phone charger burst into flames and damaged my bedroom


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Everything you say might be correct – but it's up to the OP to decide.

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I think i would be more upset by a confidentiality agreement than the offer. The offer seems just about adequate, but it depends on quality of what needs replacing, which only the OP can judge.

 

If Trading Standards were made aware of Microsofts conduct, seemingly trying to keep this matter quiet, then i should imagine that they might look into this further. The potential loss Microsoft would suffer as a result of lost consumer confidence in their products is potentially millions. So £3k for this one incident is cheap.

 

The OP could seek to obtain a higher offer, but this might just delay getting the bedroom back into use. I don't think i would accept the offer and then break the agreement by breaching confidentiality, as that would no doubt lead to more hassle.

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I personally believe BankFodder is representing my views, they are bullying you S-O-T-M, I know its tempting this close to Christmas but they have not even offered you the cost of fire report.

 

It's easy for me to say but, I have the understanding that you don't accept the first offer. I would if you can write a very stern letter back telling them that you and your family have suffered greatly as a result of this and their heel dragging. You are insulted at their frankly questionable demands and are now considering communication with the press.

 

Think of a figure you would be happy with and double it is my tuppence worth.

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My two pence worth

 

He needs to total up the cost of the damage, not only smoke damage and redecorating, but clothing in the wardrobe as well. £3000 might not be so far off the mark

 

If you decide to say no and go to court you will have to quantify any uinligidated loss to the penny. The court will only award you to put you back into the same position as before the breach. I have said it before your contracxt is with Carphone warehouse, not Microsoft so they can withdraw this offer without penalty.

 

No doubt this settlement offer will have some sort of non-disclosure agreement attached in it that you do not release any details to any third party.

 

Microsoft will be more intersested in corporate sensitivity and you can use that to your advantage. You can bring in Trading Standards etc, do a civil claim but will that get you more than if you took the settlement proposed?? Do you have a credit card to pay for the repairs while you wait for any court claim or future settlement?

 

Other issues need to be undertaken, is this a design flaw, does it impact all chargers, how much will a mass recall cost microsoft. This is serious as it could have cost lives and me personally think the 3 k offered is an insult. I would do some more horse trading myself, two extra grand for the distress it has caused you and your family, threaten to go to trading standards, media etc but at the end of the day you have to make that choice to accept or not. If you do not this will become a protracted fight

 

Just my own opinion

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