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WarrenBuffet last won the day on February 21 2017

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  1. Hi UncleB, thanks for responding. I did call them back and it appears to be hit & miss with Devitt and dependent upon which Customer service agent you get. Spoke with a very pleasant lady and told her that I, like them recorded all calls and gave date time of call and specific time at which a green card was stipulated in order for me to take out the policy. *Two days later a hard copy of the green card landed on my doorstep. *Free of charge too.
  2. Hi, been a while since I have sought the invaluable advice from the CAG community, but alas I need your help again. I have insurance with Devitt,(for my motorcycle) and on taking the policy out I asked, as I had been advised to request the "Green Card". So, I live in N. Ireland and was intending to go to the Irish Republic this coming weekend. I started my checks as regards driving license, insurance etc to see all documents were in place in order for me to cross the border and guess what!? .....No Green Card. Called Devitt and asked them to issue me the Green Card, .....again! and was told there was " a £15 Underwriter charge." Is this correct and surely as many insurers do it would be offered free of charge or as a goodwill gesture for their failure to include on my policy as originally requested?
  3. Hi, it's been awhile since I have been on the boards but alas again I am seeking your advice. Was on marketplace (Facebook) and noticed a torque wrench for sale, it was a good quality snap on and it was at a very attractive price. (Yes I know). I am in N. Ireland and the seller in Blackpool, England. Entered into negotiation with seller and he agreed to post as long as I paid postage. I agreed and made payment (my 1st mistake) by bank transfer and immediately after making payment he "left the conversation" This alarmed me but I decided to give benefit of doubt and await postage. I have his name, address and telephone number and rang him and he confirmed but was him so I relaxed and awaited postage. The very next day, I noticed he had blocked me so I called him again but this time he denied he was the guy he had said he was the day before. So at this point the scam alert was in full swing in my head and I called my bank who identified it as a "Push Scam" and they said they would approach his bank and try and get my money back. I asked if they could reverse the payment and bill him for the pleasure and was told no as I had made a transfer and not paid with card. I rang the guy and left a message telling him I had contacted my bank, they were pursuing the money and I had his name, address and telephone number and asked him why he had scamned using all his details? Contacted action Fraud and gave them all his details and then received message from my bank. My bank told me that they had asked his bank for my money but he had already withdrawn it and the case is now closed!!!!! So, today after being messed around with text messages, I get a call back telling me he was sorry, but "tough shit"! and he laughed at me and put the phone down. I have been scammed, I know I was stupid in doing bank transfer but I have paid this way before and have had good experience with good people, why is it that one low life can destroy any trust we have in others? Any recommendations on how I can give this low life some of his just desserts?
  4. Hi Craig, thanks for the quick reply, I have notified the roads authority through the online system as soon as I got home and got a reference code. My worry is that there are markings around the hole and one even has a "Gas" label on it, my worry is that the markings negate the roads/infrastructure authority, .... Or am I wrong?
  5. Hi, was driving along a town centre road at at the last minute spotted a huge pothole and attempted to swerve to avoid. The front wheels missed the pothole but my rear wheel rim took the full impact of the pothole and lost a chunk of the alloy. I then changed the wheel to my spare and drove home very annoyed and reported the pothole online to my local roads authority. So I'm now sitting with an alloy that appears kaput and a tyre no longer staying inflated and I'm peeved that I have just spent £250 to tax my car and feel my roads authority owe me a new wheel. I will try and upload a picture or two and would appreciate your invaluable input as to how I seek justice?
  6. Hi guys, it's been a while since I last sought some advice but as I'm sure you can see by the title I am one of the many with a dodgy whirlpool/creda tumble dryer. Before the most recent whirlpool moving of goal posts in the last week I reacted when the Government stepped in at the begining of July 2019. I called Whirlpool and was not surprised to find that I had one of the deadly Tumble dryers, I was told to unplug my machine immediately and they would arrange for an engineer to come and see me. I work for myself and the only time I am available is from 7- 8am and after 6pm. I was told that they could not guarantee me a time but could only give me a four hour window and after 6pm was not within their available times. An engineer arrived at 10.30am and put a sticker on my machine stating "DO NOT USE" and issued me a print out confirming that he had issued me this disclaimer. I asked why he was unable to fix and was told he didn't have the parts. I asked what parts were needed and was told. New drum with a conical back and something for the rear of the machine. Ten days later and having to take another morning off work the engineer arrived and changed the parts, then upon final inspection he discovered the "new" drum was warped and told me he would have to order another. Five days later and still without dryer, the engineer returned and changed drum and left. This was at the start of the really hot spell we have been experiencing of late and I foolishly never checked the dryer and just did my washing and hung on clothes line. Today I have a big summer wash and clothes line full so I thought I would use dryer to speed things along and started the machine to be greeted by a squeal and a realisation that there is no heat in any setting, it simply tosses and turns clothes but doesn't dry! Called the Hotpoint recall line and was politely told that it was not a recall problem as my machine had been mended, rather it was a Customer Service issue!!?? I asked why it wasn't a recall issue as my machine was fully working before the work performed and my machine had not been mended rather it had been broken!?? Contacted Customer Service and have been told that they will not be sending an engineer out and as my machine is a few years old my damage was coincidental with the recall work and was now broken due to wear & tare!!!???
  7. Thanks Craig, I have discovered through the internet that these are supplied with space saver spare and therefore Jack & wheel brace.
  8. Have just returned from helping a family friend out this evening, she was stranded at road side with puncture, and no spare wheel, car jack, wheel brace or emergency puncture repair kit in the car.The car was the lady's first and she bought on the basis of colour and because it was cute, in other words the car dealer saw her coming and quickly worked out she was not aware of what to look for when buying a car. So, tonight in pouring rain and in the dark at the side of the road I had to give her and her son a lift and abandon her car at roadside.Before, I call the 2nd hand car dealer tomorrow, I want to calm down abit and seek the advice of CAG on this matter. I understand that many cars are no longer sold with spare tyres/wheels and a foam repair kit is often supplied, but this car I now know is supposed to be supplied with a spare wheel as the deep hole in the boot suggests. There is no tools present/supplied to jack the car and nor is there a wheel brace.Am I correct in thinking that legally these should have been supplied? What course of action would you recommend?Thanks as always for any help offered.
  9. The homophobes win on appeal! One small step forward and one GIANT leap back.
  10. I'd ask him if you could view his CCTV and write to him requesting that he maintains a copy for future reference.
  11. Thanks Jamberson, It was one long undivided bay and she was an awful woman. I have a Google earth link posted in the opening post if you look to the right the long bay is just outside Solicitors Doherty & Brennan.
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