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Found 2 results

  1. purchased a new phone from car phone warehouse 3 weeks ago. paid cash for the product. last tuesday the charger burst into flames . no one was present in the house so no injuries occured . bedroom suffered smoke damage to the walls celings also most items in the room not recoverable. bedroom unable to be used. i have not claimed on my insurance due to the fact i have no contents only buildings the bit i have to pay is about £1400 of the claim i can imagine the cost of cleaning and redecoration and replacement of the carpet will be about £2k. beds and wardrobes and tv not covered on buildings insurance i will add a fire investigation has confirmed the cause of the fire was the phone charger. carphone warehouse showed no real interest trying to resolve this matter with microsoft who own nokia. problem i face who do i claim against how long should i wait before i clear the room out what does my claim come under the law that covers this mess. i have three people in 1 bedroom so this can no longer continue so must move this along perhaps help advice guidence would help please
  2. Hi, As above; Southern water fitted a meter to my 76yr Mother's house a few months ago, after 2 leaks at the meter point, the last one a few weeks ago, repaired all seemed well. Firstly; it looks like the yearly water will now rise from £290 to around £440 per yr. Secondly; she's now told the meter cannot be removed after being told if she didn't like it in a year's time, it could be removed. Thirdly; the last straw, because they increased the water pressure a few weeks ago for some reason, it appears this has burst a water pipe under the kitchen floor, and flooded the kitchen. They say they are not responsible for water damage inside the property. Questions; Are they responsible? Is they any action that can be taken? Can she get the water meter removed? Thankfully she has insurance, but how much work and £££ they cover is yet to be found out. Please, any help/answers will be gratefully received, Cheers.
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