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    • Morning dx and thank you for your message.   With regards to your comment about them not needing to produce the deed, the additional directions ordered by the judge included 'a copy of any assignment o the debt or agreement relied upon'  so that is why I thought that point was relevant?
    • Sorry for the long post but I don't want to miss out any relevant information: My wife bought a car from Trade Centre UK and have been having nothing but trouble with it. Unfortunately we paid of the finance used to buy the car as we weren't expecting this much trouble with the car as we we though we would have protection as buying from a dealer. We are wondering if we can still reject the vehicle since the finance plan has been paid off. Timeline is as follows: 13/12/2023 -15/12/2023 Bought car from Trade Centre UK for £10548 £2000 deposit paid on credit card on 13/12/2023 £8548 on finance from Moneybarn (arranged through Trade Centre UK). picked up car on 15/12/2023 Also bought lifetime warranty for £50/month 25/12/2023 Engine Management Light comes on. The AA called out and diagnosed the following error codes: P0133 - Lambda sensor (bank 1, sensor 1) Oxygen Sensor. Error Message : Slow reaction. Error sporadic P0135 - Lambda sensor heat. circ.(bank1,sensor1) Oxygen Sensor. Error Message : Component defective Due to it being Christmas took a few days to get through to them but they booked me in for 28/12/2023 to run their own diagnostics. 28/12/2023 Took car in to Trade Centre so could check the car – They agreed it was the Oxygen Sensor and Booked me in for repair on 30/01/2024. I was told they had no earlier slots, and I would be fine to carry on driving car when I said I was afraid of problem worse. During diagnosing the problem, they reset the Engine Management Light. During drive home light comes back on. 29/12/2023 - 29/01/2024 I carry on driving the car but closer to the date, engine goes to reduced power every now and again – not being a mechanic I presumed that this was due to above fault. 20/01/2024 Not expecting any more problems paid off the finance on the car using personal loan from bank with lower interest rate. 30/01/2024 Trade Centre replace to O2 sensor (They also take it on a roughly 60mile road trip which seems a bit excessive to me – I can’t prove this as something prompted me take a picture of milage when I handed car in but I forgot take one on collection – only remembered next day.) 06/02/2024 Engine goes in reduced power mode again and engine management light comes on – Thinking the Trade centre’s 28 day warranty period was over I booked the car the into local garage for the next day to get problem fixed under the lifetime warranty package. Fault seems to clear after engine was switched off. 07/02/2024 In the Morning, I take it to local garage who say as the light gone off – the warranty company is unlikely to cover the cost of the repair or diagnostics and recommend I contact them when the light comes back on. In the evening the light comes back on and luckily I manage to get it back to the garage just before it shuts for the day. 08/02/2024 The Garage sends me a diagnostics video showing a lot error codes been picked up by their diagnostics machine including codes for Oxygen sensor and Nox Sensors, Accelerator pedal and several more. Video also shows EGR Hose not connected to the intake manifold properly, they believed this was confusing the onboard system as it is unlikely this many sensors would trigger at same the time but they couldn’t be certain until they repaired the hose. 13/02/2024 Finally get the car back as it took a while to get approval and payment for the repairs from the Warranty company. Garage told me to keep an eye the car as errors had cleared with the hose but couldn’t 100% certain that’s what caused the problem. 06/03/2024 Engine management light comes on again. Fed up I go into Trade Centre as I was just around the corner when it happened and asked them how to reject the car or have the problem fixed. They insist that as it’s over 28 days I need to get the car fixed under the warranty package I purchased and they could no longer fix the car as it was over 28 days. When I tried telling them it appeared to be the same or related problem they said they couldn’t help as I hadn’t contacted them earlier. I asked them if they were willing to connect the car to the diagnostics machine and tell me what the problem was, as a goodwill gesture, which he agreed to do and took the car to the back He came back around 30 minutes later and said they took a look at the sensor they replaced previously and there was nothing wrong with it and engine management light went off when they removed the sensor to check it. When I asked what the error code he couldn’t give me an exact fault but the said it one of the problems I told him earlier (Accelerator pedal). I have this visit audio recorded on my phone – I informed the reps I was recording several times. As the light wasn’t on, local garage couldn’t book me for a repair under warranty. 07/03/2024 Light came on so managed to book back into local garage for the 12/03/2024 Whilst waiting to take car into garage, I borrowed a OBD sensor and scanned for errors on the car. This showed the following errors: P11BE – Manufacturer specific code (Google showed this to be NOX sensor) P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow 12/03/2024 Took car to local garage and the confirmed the above errors. This leads me to believe that either Trade Centre UK reps lied and just reset the light or just didn’t check properly (Obviously I am unable to prove this) 22/03/2024 Finally got the car back as according to garage, the warranty company took a long to time to pay for the repairs 28/04/2024 Engine management Light has come back on. Using the borrowed OBD scanner I am getting the following codes: P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow P2138 - Accelerator Position Sensors (G79) / (G185): Implausible Correlation I have not yet booked into a garage as I wanted to see what my rights are in terms of rejecting the car as to me the faults seem related. I can’t keep using taxi or train to get to work every time the car goes into the garage as it is getting very expensive. Am I right in thinking that they have used up their chance to repair when they conducted the repair end of January or when they refused to repair it in February ? If I am still able to reject the vehicle could you point to any sample letters or emails I can use. Thankyou for your advice on my next steps.
    • Ok noted about the screenshot uploads. In terms of screwing up I had one previous ticket that defaulted and ended up in a CCJ from Southend airport because for some reason during COVID I didn't receive their claim form just a notice of default. This hospital ticket was the 2nd ticket that went to CCJ due to a lack of knowledge of the process. Maybe it's easier just to pay them in future I'm thinking though, I don't get them very often anyway
    • Car maker takes a hit from weakening demand and price war in the world's largest electric vehicle market.View the full article
    • please stop posting up unnecessary unnamed screenshot files  you've done it throughout your threads and we have to renamed them. RENAME THE FILE before you upload if its just text information like a defence or a claim history or a link to a previous post  type it here not by an unnamed screenshot attachment  . sorry NM but you've been here dealing with PPC claims since 2021 somehow you always manage to screw up.......or do totally the opposite of std repeated advice on 10'000 of PPC threads here you are your own worst enemy... dx  
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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prescription Penalty fines - anyone actually been taken to court?


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  • 2 months later...

Hello, yes you are right you most hold back from any fine payment all together and stand strong. The more people who do this the stronger we will be.

 

Let me fully explain all the facts here:

 

This is purely a cost cutting exercise. The most important thing that you should know here is that the political right wing has spread widespread mis information (backed by the newspapers) about benefit fraud. This policy we are talking about here is not about preventing fraud but is one of many examples of Austerity measures to attempt to penalise the poor and charge them for it. The very fact that the organisation has placed full responsibility on the service user for any claim of exemption, telling them they have to know the exemption rules for themselves and for the organisation not to accept any responsibility any form filled out by a claimant is sadly yet another toxic legacy of Margaret Thatcher. This punitive charging policy, like many cost cutting and punitive measures in the taxing/welfare systems: DWP/HMRC is part of that legacy that lives on to this day.

 

Margaret Thatcher started a reactionary politics called Neo-Liberalism, a politics that was to be continued to be pursued by the Conservatives, Lib Dems, UKIP and by New Labour. (The Labour party no longer pursues Neo-Liberalism) One of the defining ideological aspects of Neo -Liberalism is 'Each of us is responsible for ourselves and no-one else is responsible for us' 'The Poor must work out and solve their own problems'

 

The fact that the claimant is told to read the form and work it out for themselves has origins in this ideology.

 

Neo-Liberalism is a form of capitalism was founded by a US business man called Milton Friedman before the 2nd World War. With other business men from around the world, he formed a society in a chalet on the Swiss Mountain Mont Pelerin. It became dominant here in Britain from the 1980's onwards.

 

I too have experienced this policy for myself. Back at the start of 2016 I was asked to sign this form at my dentist surgery, I had been made redundant and was registered as unemployed. On the NHS system I was recorded as exempt and in receipt of an in work benefit. I was told by the woman on reception don't worry. Then several months later the same letter that you are describing was addressed to me. I was on a work placement at the time and I went to the Job Centre to stamp and sign to get full cost exemption. I was quite shaken by this and did not understand why they were doing this. In 2017, I was registered again at the Job Centre. I went to the dentist and filled out the same form myself and ticked the income related benefit. Another letter was addressed to me again. This time saying that there was a reason why I should be paying the full fee, and then saying I should be knowing this for myself.

 

In actual fact the rules for those registered for the income related benefit reflect the rules about how much money they will get weekly based on the abount of savings they have. So effectively a claimant must have the full money being paid to them in order to be fully exempt from NHS dentist fees. Those who only get part of the money or none at all, only the pension contributions, have pay partly of fully towards their treatment.

 

My mother had discovered by accident from a call back from a union rep when I complained to him about. She rang up the NHS centre and got me to get a doctor's note with a £20 fee in order to request fro assistance in that claim which I thought was unacceptable. This has made me feel angry. Had she not got involved I would have myself not agreed to pay anything more than the actual surgery cost.

 

I believe without doubt that this policy has to be resisted by everyone. Have you seen the Ken Loach film 'Daniel Blake'? If not you should find out if you can see it or get the DVD. There needs to be some kind of direct action taken.

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  • 2 weeks later...

I had an inspection at the dentist a few months back which I wasn't charged for. I never gave it a thought, it was the first or second time I'd been there since I became a pensioner and came off pension credits. I didn't know then I'm supposed to be charged for everything. Later, along comes a fine. I should have paid, they said. I wasn't charged, I said. I should have been and I should have been aware of how much I should have been charged, they said. Well... that's risible so we know these people are idiots straight away. They are saying the practice told them I signed to say I was exempt. That's not how I remember it at all. I asked for evidence. Can I see a copy of this form, I asked, assuming they must have a copy. They say they have nothing they can show me as they were informed digitally. I wish them well in taking me to court then, or indeed anyone else they're trying to blag money from without having any evidence to support their claim. I suspect this may well be why we hear of no-one being taken to court.

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the paper for treatment has the question on it, they automatically fine you over a period of time that you fail to pay, longer not pay them then the more you will pay, do not flog a dead horse, it will cost you more , in our case wife on £1.48 a week, ( wrong Ji in their eyes, me on a pension, they did not want to know and I took £80 from my pension to pay them how else was she going to pay them,= pay up they are not going to change procedure (more Tory led schemes)

 

Ombudsman what a sick joke.

:mad2::-x:jaw::sad:
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I'm not understanding what you're saying here.

 

When you say the paper for treatment has the question on it, do you mean the form you fill in and sign when you go to the dentist?

 

Are you saying they reduced your pension by £80pw?

For how long and why?

How could they do this legally?

Were you taken to court? Have you taken any legal advice about this?

Why do you mention an Ombudsman?

Which one and what did they say or do?

All they've been able to threaten me with is debt collectors.

Why would they treat you differently?

Edited by dx100uk
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SWLABR9

 

Think you are reading Old Coggers post incorrectly.

 

They have not said there pension was reduced by £80pw, they have said they took £80 from there pension to pay the fine.

 

If the fine was paid they wold not have been taken to court.

 

Parliamentary and Health Service Ombudsman: https://www.ombudsman.org.uk/

 

The NHS Counter Fraud Authority (Investigatory Powers and Other Miscellaneous Amendments) Order 2017: http://www.legislation.gov.uk/uksi/2017/960/made

Edited by stu007

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I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

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Are you saying there's a government agency which acts as judge and jury all by itself without any trial, and that this agency can issue its own fines?

 

Is this not a civil penalty ?

 

If you don't pay it and they cannot recover by other means, they can take you to Magistrates.

 

Is this how this works ? Same way as if you did not pay penalty applied by local authority for taking children out of school ?

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Um.. point is, they admit they have no evidence they can show me. I've asked what evidence they have so I can challenge it. It seems I'm being fined, or threatened with a fine, on the basis of what they say the practice said. How do I or anyone know they aren't simply making these unsubstantiated accusations up at random? They're telling me I have to get a letter from the practice denying what they're saying the practice has already said. Er, I have no authority over the practice to compel them to do this. On top of which, it's not my job to establish my innocence, it's theirs to establish my guilt, which obviously, they can't begin to do. This appears to be a government-sanctioned revenue gathering [problem], nothing more.

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Speak to practice manager about this. They should have asked you about your entitlement, before they put the paperwork through.

 

Whenever I have asked for prescriptions or had dental treatments etc, I am always asked whether I am entilted to it for free. On the back of prescriptions are boxes to tick. At Dentists, the receptionists ask the question etc.

We could do with some help from you.

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I might add, the significant aspect here is that there's no evidence they did put the paperwork through. None at all. They offer no evidence I was anywhere near a dental practice on the date specified either (and I've been careful not to admit it either). So why am I being fined? This is a [problem] and nothing more.

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