Hi Old Cogger, thanks for the interest. I did approach the owner of the Dental Surgery who was the Dentist as well - she said exactly what you'd said she would - that it was my responsibility - there were signs all over the reception - but the point is, I've not been to the dentist for years...probably 10 years. And when I went in, I showed my card and the rreceptionist said, ah, you're entitled to free dental treatment - sign this form - so I signed. Didn't tick or even date the form. That was in Nov 2017. Then I had to go in for another check up 6 months later - and I did - and once again, n