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    • The lawsuits allege the companies preyed upon "vulnerable" young men like the 18-year-old Uvalde gunman.View the full article
    • Hi, despite saying you would post it up we have not seen the WS or EVRis WS. Please can you post them up.
    • Hi, Sorry its taken me so long to get round to this, i've been pretty busy today. Anyway, just a couple of things based on your observations.   Evri have not seen/read my WS (sent by post and by email) as they would have recognised the claim value is over £1000 as it includes court fees, trial fees, postage costs and interests, and there is a complete breakdown of the different costs and evidence. I'd say theres a 1% chance they read it , but in any case it won't change what they write. They refer to the claim amount that you claimed in your claim form originally, which will likely be in the same as the defence. They use a simple standard copy and paste format for WX and I've never seen it include any amount other than on the claim form but this is immaterial because it makes no difference to whether evri be liable and if so to what value which is the matter in dispute. However, I have a thinking that EVRi staff are under lots of pressure, they seem to be working up to and beyond 7pm even on fridays, and this is quite unusual so they likely save time by just copying and pasting certain lines of their defence to form their WX.   Evri accepts the parcel is lost after it entered their delivery network - again, this is in my WS and is not an issue in dispute. This is just one of their copy paste lines that they always use.   Evri mentions the £25 and £4.82 paid by Packlink - Again, had they read the WS, they would have realised this is not an issue in dispute. They probably haven't read your WS but did you account for this in your claim form?   Furthermore to the eBay Powered By Packlink T&Cs that Evri is referring to, Clauses 3b and c of the T&Cs states:  (b)   Packlink is a package dispatch search engine that acts as an intermediary between its Users and Transport Agencies. Through the Website, Users can check the prices that different Transport Agencies offer for shipments and contract with the Transport Agency that best suits their needs on-line. (c)  Each User shall then enter into its own contract with the chosen Transport Agency. Packlink does not have any control over, and disclaims all liability that may arise in contracts between a User and a Transport Agency This supports the view that once a user (i.e, myself) selects a transport agency (i.e Evri) that best suits the user's needs, the user (i.e, myself) enters into a contract with the chosen transport agency (i.e, myself). Therefore, under the T&Cs, there is a contract between myself and Evri.   This is correct but you have gone into this claim as trying to claim as a third party. I would say that you need to pick which fight you wan't to make. Either you pick the fight that you contracted directly with EVRi therefore you can apply the CRA OR you pick the fight that you are claiming as a third party contract to a contract between packlink and EVRi. Personally, I would go with the argument that you contracted directly with evri because the terms and conditions are pretty clear that the contract is formed with EVRi and so if the judge accepts this you are just applying your CR under CRA 2015, of which there has only been 2 judges I have seen who have failed to accept the argument of the CRA.   Evri cites their pre-existing agreement with Packlink and that I cannot enforce 3rd party rights under the 1999 Act. Evri has not provided a copy of this contract, and furthermore, my point above explains that the T&Cs clearly explains I have entered into a contract when i chose Evri to deliver my parcel.    This is fine, but again I would say that you should focus on claiming under the contract you have with EVRi as you entered into a direct contract with them according to packlink, as this gives less opportunites for the judge to get things wrong, also I think this is a much better legal position because you can apply your CR to it, if you dealt with a third party claim you would likely need to rely on business contract rights.   As explained in my WS, i am the non-gratuitous beneficiary as my payment for Evri's delivery service through Packlink is the sole reason for the principal contract coming into existence. I wouldn't focus this as your argument. I did think about this earlier and I think the sole focus of your claim should be that you contracted with evri and any term within their T&Cs that limits their liability is a breach of CRA. If you try to argue that the payment to packlink is the sole reason for the contract coming in between EVRI and packlink then you are essentially going against yourself since on one hand you are (And should be) arguing that you contracted directly with EVRi, but on the other hand by arguing about funding the contract between packlink and evri you are then saying that the contract is between packlink and evri not you and evri.  I think you should focus your argument that the contract is between you and evri as the packlink T&C's say.   Clearly Evri have not read by WS as the above is all clearly explained in there.   I doubt they have too, but I think their witness statement more than anything is an attempt to sort of confuse things. They reference various parts of the T&Cs within their WS and I've left some more general points on their WS below although I do think  point 3b as you have mentioned is very important because it says "Users can check the prices that different Transport Agencies offer for shipments and contract with the Transport Agency that best suits their needs on-line." which I would argue means that you contract directly with the agency. For points 9 and 10 focus on term 3c of the contract  points 15-18 are the same as points 18-21 of the defence if you look at it (as i said above its just a copy paste exercise) point 21 term 3c again point 23 is interesting - it says they are responsible for organising it but doesnt say anything about a contract  More generally for 24-29 it seems they are essentially saying you agreed to packlinks terms which means you can't have a contract with EVRI. This isnt true, you have simply agreed to the terms that expressly say your contract is formed with the ttransport agency (EVRi). They also reference that packlinks obligations are £25 but again this doesn't limit evris obligations, there is nothing that says that the transport agency isnt liable for more, it just says that packlinks limitation is set. for what its worth point 31 has no applicability because the contract hasn't been produced.   but overall I think its most important to focus on terms 3b and 3c of the contract and apply your rights as a consumer and not as a third party and use the third party as a backup   
    • Ms Vennells gave testimony over three days, watched by those affected by the Post Office scandal.View the full article
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Lowell keep reporting false CRA info ***Data Removed & Redress***


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My partner has received a letter from the above company stating

"they are trying to contact the above named person(her) relating to a personal matter"

at an address included in the letter.

 

She has never heard of the address and has no contact with anyone at that address which is over 250 miles from where we live.

 

Is it best to ignore this letter,telephone the number provided or write to them telling them they have the wrong person please?

 

Thanks .

Regards Kev

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Definitely IGNORE it.

 

DO NOT do their dirty work for them.

It is standard practice for these outfits to send each household who shares the same name or initials as their intended victim letters

in the desperate hope they will get one unfortunate victim who will make contact, where they will then harass them.

 

Check your OH credit file and see if they've been searching their credit file.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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No worries, start a diary of events, just in case, this method of ''tracing'' is unacceptable, but it usually means they know their intended victim

and this is the start of their tedious letter tennis.

 

Defo check her Credit Files, NODDLE is free.

 

Boo, :thumb:

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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When you say " letter tennis" can we assume this is just the beginning of letters to her ?

If so, do we ignore these as well ?

Wouldn't a solicitor's letter --- we have a friend who is a solicitor -- sent recorded delivery stop them?

I'm a bit confused ...

Regards again Kev

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It ''could'' mean the beginning of a very lethargic game of letter ping pong, hence why you ignore them and check credit files to see what is on there, if anything.

 

The use of a solicitors letter is as much use as indicators on a submarine, one, solicitors just have a few letters after their name but generally we can all live without them for the little they actually do, and two, it only encourages DCA's who have absolutely no morale fibre and make up the rules as they go along, until they realise to push it any further will result in them being exposed in a real court where real judges will pull them to pieces.

 

What you have there is the standard blanket bomb tracing letter, it give absolutely zero indication of who, why or what they are after, so the advice is to always ignore it.

 

But in the meantime, do your homework, check credit files and see if there is something on there that they may be chasing.

Usually Lowlifes, chase Mobile Phone debts and Credit Cards, check noddle, which is free, but not always 100% accurate, it will give you a rough idea.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Bazooka Boo and Old Cogger,

Many thanks for taking the time to reply ---- I'll keep you informed if anything else happens.

In the mean time we'll file the letter away in a safe place.

Regards Kev

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No worries, but take a look at her credit files, forewarned is forearmed and all that jazz!

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Thread moved to the correct forum.

 

Regards

 

Andy

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IMHO, return the letter to the envelope, reseal and return to sender - not known at this address. I would also take it into the post office and obtain a free proof of posting.

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Thread moved to the correct forum.

 

Regards

 

Andy

 

Sorry for posting in the wrong forum ...

 

citizenB

Thanks for the extra advice --- right now sitting back and seeing if anything else arrives.

 

Bazooka Boo

No problems found with credit files check.

 

Again everyone thanks for taking the time to post --- appreciated.

Regards Kev .

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Then forget it, if it's not on your CRF this is another of their state of the art tracing activities, also known as 'phishing'. Lowlifes are

well renowned for this and their 'phantom payments'.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Another letter today with the amount of "debt" outstanding and a reference number to Lowell Portfolio1.

The debt was to a well known company that she hasn't had any dealings with

 

 

she phoned Lowell Portfolio1 explaining that she has lived at her address for the last 30 years

and has no knowledge of the address involved or dealings with the company concerned.

 

The guy she spoke to had lots of details about her including phone numbers but no email address which she refused to give him.

 

He apologized for the mix up and suggested that she recheck here credit files

including the "address" section to see if any odd addresses appeared --

-- she has done this and found nothing.

 

She was given the guy's name and telephone extension number along with a phone number to ring

if she found an odd address on her credit files.

 

We now hope this is the end of the matter................I have my doubts .

Regards

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Back that up with a letter headed "FORMAL COMPLAINT" to Lowells and state that you will be contacting the Information Commissioners Office about this if they don't remove her details from their records.

 

Clearly they are making you do their work.

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Back that up with a letter headed "FORMAL COMPLAINT" to Lowells and state that you will be contacting the Information Commissioners Office about this if they don't remove her details from their records.

 

Clearly they are making you do their work.

Many thanks for your reply ----- the guy "seemed" very helpful and stated that her details will be removed.

If any further letters are received then we will follow your advice.

Thanks.

Regards

Edit : I've read your post in 2 ways --- a letter to them will be drafted today .

Edited by K.D.D
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Ringing them would have been the last thing I'd have done.

 

However, lets see if they keep to their word and stop the harassment.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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quill 1959.

I am perfectly happy to have your post attached to this thread as it is exactly the same as mine.

I have looked at that template which makes interesting reading .

My partner is not freaked out at all by these letters as she isn't responsible for the debt --- it's just a pain in the rear. !!

Oh, if anyone from Lowell Portfolio1 is reading this ............................

Regards

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  • 3 weeks later...

Not wishing to tempt fate but nothing further has been received from Lowell Portfolio1.

If anyone from the company is reading this then --"thank you --- you 100% had the wrong person".

In this case the phone call seemed to do the trick --- I hope.

Many thanks for all those who gave advice and helped..

Regards

Edited by K.D.D
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  • 5 months later...

Well let's start by saying I hope you all had a good Christmas and New Year.

 

Today ,6 months after my partner received a letter from Lowell,

another arrived in the post still claiming she owes £xxx .

 

A phone call to them and the guy said she needs to contact a debt collection agency to sort it -

--- the debt collection agency said the guy was wrong and referred back to Lowell.

 

A different person at Lowell has given her the phone number of someone different to contact ----

that's tomorrow's task .

 

What a pain in the rear end ----

- we had been having a brilliant day up until getting home to check the post .

 

Will keep you up to speed .....

 

Regards

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Ok if i have this right that have a CCJ

 

Im guessing you would need to get that removed by requesting a set aside, others can brief you on this and if you have a chance.

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