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    • I haven't heard of them asking for photographic evidence in this way before – but I don't think it will really pose a problem. Have you got a history of sending parcels which were then lost and you had to claim for? When you send your letter of claim? Was the item properly declared? Was the item correctly valued? Please answer these questions and then take at least a couple of days reading very thoroughly the stories on this sub- forum. There are lots of them. Read some of the pinned topics at the top which will explain the principles and then read the stories to see other people's experience. Post up your letter of claim in PDF format so we can see what you sent.  
    • Just to clarify - it was the lender who undertook works, not me.  They racked up huge huge sums in refurb costs - which were completely unnecessary.  They have been trying to charge all the costs to me.  Of course, I refuse to be held accountable - in my defence and counterclaim.   (I refuse to  be held liable for these works costs whether vat was or wasn't added - I maintain its the lender that must cover the costs).  It was a ridiculous sum of money and made no difference to their ability to sell either.  As its still unsold.    I can see - from disclosure paperwork - that the lender ceo uses this contractor all the time on other properties - for himself and for the bank.  The payer may not be responsible for the contractor's failure to add vat - but the ceo can clearly see it's not being charged - and again and again on all his jobs.  So he is complicit even if not guilty of the actual fraud.    I admit I'm angry with them. The sheer injustice and arrogance (that they could/ can do whatever they want and get away with it - has been astounding.  It's why I have fought so hard to get justice.  This particular issue is just another niggle.  They think they are above the law; can circumvent it - with no consequences / repercussions.    Thank you dx for pointing me to the link. I will now follow that up
    • I have posted the letter off today - sent recorded delivery, so should get to the Police early next week. I also walked along the street where this happened and checked if there were any CCTV cameras or video door bells in that section of the road, but could only find one. I talked to the owners of the house with the camera but they say it is set to only cover the area leading up to the house and not really the pavement or road and footage also auto deletes after 72 hours, so anything captured would be gone now. That was disappointing. I walked along the road a bit more, but couldn't see any other video door bells or CCTV, so that didn't help.  I always thought most people have at least a video door bell these days but not in that road... 😐 So came home a bit disappointed.  If anything else happens I will post an update here, but may not be for a week or so. Not sure how long this will take now.
    • Hi all.   I've just cancelled my Virgin Media because my Wife and I are going abroad for 12 months or so. My Son will be staying in our home, and wishes to start a contract with them. He signed up to a great deal for New Customers online, and a Contract Agreement was signed online. He had a delivery date for a Self Installation Kit but it never arrived. After speaking to numerous Virgin Media Staff online, they are insisting that he calls their Pre Installation Team (I presume that is their sales Team to try and get more money). He doesn't want to speak to them over the phone. He doesn't mind doing a Live Chat, but he hasn't got an Account Number yet, so that's impossible. He even had a chat with a Team Member on Whatsapp, who say they don't have access to the information they need, so he has no option but to call them. Why can't they just be straightforward with their Communications? Is there any other option other than calling them?   TIA.
    • Hi All, I'm looking for help with a P2G claim for another lost parcel. Given the wealth of information on this site, I'm hopeful that this should be an easy one to fix, but want to be sure I have everything. On the 6th March, I contracted with P2G to send a parcel (a £600 Pioneer AVH-Z7200DAB car stereo which is not on either P2G or EVRi's excluded from compensation or prohibited items list) using EVRi, sent it off, and that was the last I heard of it. The EVRi tracking showed that the parcel had made it to the national sorting hub at 2:12 on the 7th, and then vanished. By Friday, I had started to get nervous, and so, raised an enquiry. And then another, and another - well, they weren't responding, and I couldn't get their telephone one to work, I think in all, it was more than 15 enquiries. I also raised an investigation with P2G as well. EVRi closed the enquiry confirming a loss on the 19th March, and P2G near the end, although P2G closed it claiming that I needed to send photos of the parcel as proof - which I didn't have, and I also do not have an account with P2G so couldn't upload anything (I did test, just in case), and this is why despite receiving advice on the EVRi Fb group to send the letter before claim, I haven't yet acted. I have proof of the eBay listing, and the refund, to demonstrate that which was being sent, but P2G's insistence that I have no photographic proof of the parcel with the label - I have the photo of the goods in their box before sending, but this is for the eBay listing, and so does not show it after the fact. This I fear is what P2G will seek to rely on as a defence, hence my 10 week delay on progressing with this. But, I am more than £600 out of pocket for the loss: £600 for the item and £8.04 for the delivery fee, although my claim will actually be for an initial £611.09 to cover the cost of the loss, their delivery fee, and my 1st Class Recorded stamp for the Letter Before Claim to P2G, rising to £681.09 to cover the additional £70 cost of opening the court case if they fail to respond within 14 days. This question mark surrounding P2G's request for photographic evidence, is this likely to cause me a problem? Steve
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Greece & ISIS - next few weeks looking dodgy


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On 5th of July Greece is holding a referendum and this may lead them to leaving the Euro, with unknown consequences. We may see Pound Sterling increase and stock markets being turbulent. Greece would default on debt repayments and there could be problems with Banks across Europe.

 

ISIS look as if they have attacks planned during Ramadan and security has been increased across Europe. Following the attack in France and Tunisia, alerts have been increased and there could well be more checks at airports and ports, leaving and entering the UK, as well as in other countries. I suspect there will be chaos at ports over the next few weeks, especially when the schools break up.

 

Probably wise to have a staycation and to watch the Ashes Cricket which starts in a few weeks.

We could do with some help from you.

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With ref to national security, has anyone found their phone doing strange things.

 

Yes, but I think thats coincidence as the interception and logging of as I am aware our calls and texts is not done at the phone level as far

 

Wise suggestion unc, possibly for the next few years :/

Shame its so expensive to holiday in the UK and will likely get more so!

Lets all get back to day trips to National trust areas and the seaside

:)

The Tory Legacy

Record high: Taxes, Immigration, Excrement in waterways, energy company/crony profits

Crumbling: Hospitals, Schools, council services, businesses and roads

If only the Govt had thrown a protective ring around care homes

with the same gusto they do around their crooked MPs

 

 “Do I want to spend every Friday for the next five years in Clacton?”

Farage, Feb 2024 talking smack about the Peninsula town

.. before he decided he wanted their votes

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My phone keeps crashing apps and randomly rebooting. Strange call drops and dead lines :-/ odd

 

Exactly what i've heard from people, also people say couldn't turn their phones on, then it comes alive randomly.

 

Maybe we should start a survey.

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Exactly what i've heard from people, also people say couldn't turn their phones on, then it comes alive randomly.

 

Maybe we should start a survey.

 

Could just be that the networks cannot cope. You have a lot of tourists in the UK at this time of the year. Then all the university students and private school kids on holiday with more time on their hands.

 

I think Vodafone have been doing some network updates recently and also if you don't use a prepay phone for awhile they will cut it off.

We could do with some help from you.

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Could just be that the networks cannot cope. You have a lot of tourists in the UK at this time of the year. Then all the university students and private school kids on holiday with more time on their hands.

 

I think Vodafone have been doing some network updates recently and also if you don't use a prepay phone for awhile they will cut it off.

 

 

Vodaphone have been having MAJOR issues

 

http://www.independent.co.uk/life-style/gadgets-and-tech/news/vodafone-working-hard-to-resolve-intermittent-outages-of-its-mobile-phone-services-9065562.html

The Tory Legacy

Record high: Taxes, Immigration, Excrement in waterways, energy company/crony profits

Crumbling: Hospitals, Schools, council services, businesses and roads

If only the Govt had thrown a protective ring around care homes

with the same gusto they do around their crooked MPs

 

 “Do I want to spend every Friday for the next five years in Clacton?”

Farage, Feb 2024 talking smack about the Peninsula town

.. before he decided he wanted their votes

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Every network gets problems sometimes (often HLR related, so affecting some customers but not others)

That article is dated January 2014.

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oops - wrong link

 

They have had some big issues recently.

I looked for a link about them but didn't check date - silly me - apologies

The Tory Legacy

Record high: Taxes, Immigration, Excrement in waterways, energy company/crony profits

Crumbling: Hospitals, Schools, council services, businesses and roads

If only the Govt had thrown a protective ring around care homes

with the same gusto they do around their crooked MPs

 

 “Do I want to spend every Friday for the next five years in Clacton?”

Farage, Feb 2024 talking smack about the Peninsula town

.. before he decided he wanted their votes

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Share on other sites

oops - wrong link

 

They have had some big issues recently.

I looked for a link about them but didn't check date - silly me - apologies

 

I know there are complaints about reception issues regarding the suppliers which was covered on Watchdog but it doesn't answer the other irregularities people are raising.

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What a mess Greece is !! I was listening to a report on BBC World Service about the conditions in Greece with large numbers of people trying to live without any money. They are getting food from family/friends and charities. Hospitals and Doctors surgeries have been running out of supplies, with some Doctors leaving Greece causing closures.

 

The EU/Germans and IMF have been making more demands for austerity, but many Greeks are already on their knees. I don't know what the creditors are expecting. Greece needs to leave the Euro in a planned way, but they will need continued financial help, until they can manage their situation.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

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Puerto Rico is also on the verge of bankruptcy and they have had financial problems since 2006. This does beg the question as to what is happening to world finances and the knock on effect. We know that Banks since the 1980's have been taking huge risks, creating large volumes of money which is sold as debt and then further sold as assets. Some of this has gone to poorer parts of the world, who have drowned when it became too much for them to service, because they just don't have the resources. Bigger countries with the GDP to tackle financial downturns can come through difficult times, but the countries like Greece and Puerto Rico have no chance.

 

I just wonder whether world politicians and those in positions of power are hiding the truth from people. The truth being that the worlds financial system has been damaged so badly, that it may not recover. The amount of debts, government, corporate and private is getting to a level, where it is dangerously close to being out of control. Because the amount of money created was so huge, there is now a period of trying to control money supply and to maintain asset values. If there is now a run of countries, corporate and people going through bankruptcy, then it could be a tipping point, with another worldwide financial crash, with bank bailouts etc.

 

There are warning signs people should be aware of and to take some precautions. Spread your investments, buy some gold, keep some cash available for essentials, cut back on household spending where you can and be as prepared as you can for another financial crisis which may happen in the next year or so. If the financial crash does not happen because governments and Banks have solved the financial problems, you will be in no worse a position having taken some precautions.

We could do with some help from you.

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The problem with Greece is that it needs to start paying its taxes to support their own infrastructure. The black economy and payments under the table in cash are endemic.That has caused the problems in Greece, not the EU Loans

 

But the black economies of countries has always been there. What is new, is all the borrowing that has been done since joining the Euro and now these loans.

 

There is a black economy in the UK, but the size of the real economy is large enough to cope. In Italy and Spain, it is a sizeable chunk of the economy, but they have taken steps in recent years. Greece will have to do the same to have the revenues needed. Another big problem for Greece is that most of the wealthy have registered themselves outside of Greece and did so years ago. They are living in places such as London and Monaco.

We could do with some help from you.

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I know some people going to Greece to see family who are taking as much cash as they can with them - apparently they are limited in Greece as to how much they can take per day out of their bank accounts - tourists can take more but locals a lot less.

 

I am now seriously looking at how I can move my cash into a safer place...in my own safe at home seems as good as anywhere.

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I think tourists taking cash with them are opening up a can of worms. It will leave them wide open to mugging and thefts. Insurers are saying they have increased the limit of cash that people can take with them, but I wonder if they will pay out if they have mega claims !

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Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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I think tourists taking cash with them are opening up a can of worms. It will leave them wide open to mugging and thefts. Insurers are saying they have increased the limit of cash that people can take with them, but I wonder if they will pay out if they have mega claims !

 

People can also use prepaid debit and credit cards in Euro currency. It is easy and quick to get these. If you visit Moneysupermarket, they have all the details. Just watch out for fees.

We could do with some help from you.

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People can also use prepaid debit and credit cards in Euro currency. It is easy and quick to get these. If you visit Moneysupermarket, they have all the details. Just watch out for fees.

 

I would imagine that quite a few businesses will only accept cash, Uncle B

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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I think how much cash can be withdrawn from Greek banks is the least of the problems which might be waiting depending on what happens today and over the next few weeks.

 

I think much of the world is looking at this with baited breath.

The Tory Legacy

Record high: Taxes, Immigration, Excrement in waterways, energy company/crony profits

Crumbling: Hospitals, Schools, council services, businesses and roads

If only the Govt had thrown a protective ring around care homes

with the same gusto they do around their crooked MPs

 

 “Do I want to spend every Friday for the next five years in Clacton?”

Farage, Feb 2024 talking smack about the Peninsula town

.. before he decided he wanted their votes

Link to post
Share on other sites

Greece, ISIS, the EU, Russia, China, the migrants in Calais, the Poles, the Romanians, the gypsies: we're surrounded!

 

4924896b877543c6a5d211d96a4ed98d.jpg

"Ask not what your country can do for you, ask what you can do for Poundland"

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So Greece defaults on the IMF loan, because the EU would not assist them further. I thought the EU was a club where they worked together for the good of all countries. Surely more damage by letting them default. Greece needs a long term plan, as they cannot afford the current level of repayments.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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I thought the EU was a club where they worked together for the good of all countries.

Not when it comes to manage difficult stuff, such as immigration, defaults, regional conflicts.

"Ask not what your country can do for you, ask what you can do for Poundland"

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Indeed Capitalism as we know it is undergoing some difficult times,

 

All this printed and digital money that the elite hold as others debts is about to disappear as more and more default. The poor will suffer first

but then the elite will too

 

Im just glad we did nto join the single currency and I too shall be buying some gold to hold onto :D

PLEASE HELP US TO KEEP THIS SITE RUNNING

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The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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