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    • is the home in joint names but this is solely your debt? need far more history to be able to comment if it's paid off and was not just written of by one partly on their books and sold to anther, thus the cra file says £0. dx
    • So, Sunak has managed to get someone to 'volunteer to go to Rwanda hasn't he? .. for just £3000 payment to the person plus 5 years free board and lodging isnt it? - cost to UK taxpayer over £300M+ (300 million quid+) isnt it? - Bargain says Rwanda, especially with all the profit we made privately selling those luxury chalets Bravermann advertised for us   I wonder how many brits would jump at that offer? Thousands? Hundreds of thousands? Lets see, up to 5 years free board and lodging and £3k in my pocket .. I'd go - and like that person - just come back if/when I get bored. First job - off to Botswana for a week to see the elephants.   Of course the paid volunteers going to Botswana are meaningless - Rwanda have REPEATEDLY said they wont take any forcibly trafficked people in breach of international law eh? Have the poops actually got any civil servants to agree to go yet - probably end up as more massive payments to VIPal contractors to go and sit there doing nowt shortly eh?    
    • Hi Wondered if I could get a little advise please. I entered into a commercial lease (3 years) and within a few months I had to leave as the business I was trading with collapsed. I returned the keys to the landlord and explained the situation and no money, also likely to go on benefits but the landlord stuck to their guns. They have now instructed solicitors to send letter before action claiming just over £4000. The lease was mine and so the debt. I know this. I have emailed the solicitors twice to explain I am out of work and that with help from family I could offer a full and final settlement figure of £1500 or £10pw. This was countered by them with an offer to reduce the debt by £400, or pay off the amount over 12 months. I went back with an improved full and final offer of £2500 or £20pw. This has been rejected with the comment 'papers ready to go to court'. I have no hope of paying the £4000 and so it will have to go to court. Pity as I have no debts otherwise but not working is a killer. I wondered if they take me to court, could I ask for mediation? I also think that taking me to court will result in a pretty much nothing per week payment from my benefits. Are companies just pushing ahead with action even if a better offer is on the table? Thanks for your help.
    • Hi all, Many thanks for the advice! Unfortunately, the reply to the email was as expected…   Starbucks UK Customer Care <[email protected]> Hi xxxxxx, We are sorry to read you received a parking charge after using our Stansted Airport - A120 DT store. Unfortunately, the car park here is managed by MET parking. Both Starbucks and EuroGarages who own and operate this site are not able to help and have no authority to overturn any parking charges received. If you have followed the below terms then you would need to send all correspondence to [email protected], who will be able to assist you further. Several signs around the car park clarify the below terms and conditions: • Maximum stay 60 minutes, whilst the store is open. If the store is closed, pay to park applies. • The car park is for Starbucks customers only who make a purchase in our store, a charge will be issued if you left the site. • If you had made a purchase and required additional time, you must have inputted your registration number into the in store iPad which would have extended your stay up to 3 hours • To park in a disabled bay, you must have displayed a valid disabled badge. • If Starbucks was closed, you must have paid for parking as charges still apply, following signage located on site. • If you didn’t use the store, you must have paid for parking, following signage located on site Please ensure all further correspondence is directed to MET parking at the above email address, and accept our apologies that we cannot help you further on this matter.  Kind Regards,  Lora K  Customer Care Team Leader Starbucks Coffee Company, Building 4 Chiswick Park, London, W4 5YE
    • Thanks HB edited and re-uploaded. Thanks for the heads up 👍
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Fare evasion/ Railcard fraud(?)


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I purchased a 16-25 return ticket to destination B from A, via an actual person at the window - even they looked at my travel card.

 

It wasn't until my return journey I looked at my rail card, to find it was out of date.. (Haven't used in around a month).

 

 

The date was printed "18 APR 2015" (I've just checked this online) The 18 was very faded with the 2015 being only slightly visible..

. My instant thought was "oh no, I'm going to get in some serious trouble for this",

I stupidly decided to get a pencil from my bag and change the year to 2016 (only visible numerals)

 

Upon ticket inspection, the inspector questioned the year, to which I just put my hands up straight away - of course he took details..

I admitted to this via a statement and made my sign this admission statement, whilst taking my railcard/ticket etc.

 

I know I'm in trouble and I'm not looking for sympathy,

I'm just trying to establish the LIKELY course of action..

. I presume they will write to me asking for my account of events?

 

 

My questions are:

 

1) The best possible situation is out of court settlement - ADVICE FOR THIS PLEASE?

How do go about asking this?

What would make them want to pick this?

Do I await correspondence and then send a letter with apologies

and an offer (should I make an actual offer or let them propose such)?

 

2) The scenario of them looking to prosecute for fraud - what's the likelihood of this?

I understand what I've done is fraudulent, however I haven't replicated/manufactured a ticket or pass in order to evade completely, somewhat mitigating?

IF it did go for this, what would be the probable outcomes?

 

Again, thank you all for your opinions and feedback

- you all seem to have a much more educated understanding of this sort than most, so I look forward to more input..

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So I purchased a 16-25 return ticket to destination B from A, via an actual person at the window - even they looked at my travel card.

 

It wasn't until my return journey I looked at my rail card, to find it was out of date.. (Haven't used in around a month). The date was printed "18 APR 2015" (I've just checked this online) The 18 was very faded with the 2015 being only slightly visible... My instant thought was "oh no, I'm going to get in some serious trouble for this", I stupidly decided to get a pencil from my bag and change the year to 2016 (only visible numerals)

 

Upon ticket inspection, the inspector questioned the year, to which I just put my hands up straight away - of course he took details.. I admitted to this via a statement and made my sign this admission statement, whilst taking my railcard/ticket etc.

 

I know I'm in trouble and I'm not looking for sympathy, I'm just trying to establish the LIKELY course of action... I presume they will write to me asking for my account of events? My questions are:

 

1) The best possible situation is out of court settlement - ADVICE FOR THIS PLEASE? How do go about asking this? What would make them want to pick this? Do I await correspondence and then send a letter with apologies and an offer (should I make an actual offer or let them propose such)?

 

2) The scenario of them looking to prosecute for fraud - what's the likelihood of this? I understand what I've done is fraudulent, however I haven't replicated/manufactured a ticket or pass in order to evade completely, somewhat mitigating? IF it did go for this, what would be the probable outcomes?

 

Again, thank you all for your opinions and feedback - you all seem to have a much more educated understanding of this sort than most, so I look forward to more input..

 

Hello and welcome to CAG.

 

To try to start answering your questions.

 

1. An out of court settlement would mean you wouldn't get criminal record, depending on which offence they decide to pursue you for, if they follow this up.

 

No point writing at this stage, you need to await their letter. At that point, you come back here, tell us what the letter says and we'll help you with a response.

 

2. I don't know if this is serious or minor fraud if that's how they classify it. At best you bought a discount ticket that you weren't entitled to have and you would probably have been better to admit to this. I'm not sure what they're likely to do about the changed date.

 

Bear in mind if and when you write that they've heard all the excuses in the book, so you need to be honest and convincing.

 

I don't claim to be a rail expert, but I have followed this forum for a while. Hopefully some of the people with experience will turn up and advise you.

 

My best, HB

Illegitimi non carborundum

 

 

 

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I see you've have a quite a lot of advice on another forum.

 

What are you hoping we might add please?

 

HB

 

Ahh yes I have also.

 

A perspective from a different 'group' of people. I only just discovered these forums and there are a few people here whose help here I would really appreciate - (I would ask them privately if that were an option)

 

No point writing at this stage, you need to await their letter. At that point, you come back here, tell us what the letter says and we'll help you with a response.

 

Also this. This would be something I would really appreciate.

 

I hope that this is okay...

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Ahh yes I have also.

 

A perspective from a different 'group' of people. I only just discovered these forums and there are a few people here whose help here I would really appreciate - (I would ask them privately if that were an option)

 

 

 

Also this. This would be something I would really appreciate.

 

I hope that this is okay...

 

Hello again.

 

We don't do private advice here. Everyone here is a volunteer and gives their time freely. If you want private advice, you would need to pay a lawyer.

 

I suggest you wait until you have a letter and then come back to us for tailored advice. It would help to know which train company we're talking about.

 

HB

Illegitimi non carborundum

 

 

 

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Hello again.

 

We don't do private advice here. Everyone here is a volunteer and gives their time freely. If you want private advice, you would need to pay a lawyer.

 

I suggest you wait until you have a letter and then come back to us for tailored advice. It would help to know which train company we're talking about.

 

HB

 

Okay thank you...

 

It is East Midlands Trains, I'm presuming this process could take anything up to 4/5 weeks

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The date was printed "18 APR 2015" (I've just checked this online) The 18 was very faded with the 2015 being only slightly visible..

. My instant thought was "oh no, I'm going to get in some serious trouble for this",

I stupidly decided to get a pencil from my bag and change the year to 2016 (only visible numerals)

 

Upon ticket inspection, the inspector questioned the year, to which I just put my hands up straight away - of course he took details..

I admitted to this via a statement and made my sign this admission statement, whilst taking my railcard/ticket etc.

 

I know I'm in trouble and I'm not looking for sympathy,

I'm just trying to establish the LIKELY course of action.

 

 

As HB has said, you will receive a letter from the TOC asking for your version of events. You should reply promptly & truthfully, signing and dating your letter and get it back to them as soon after receipt of theirs as possible.

 

The TOC may be persuaded to allow an out of Court settlement, but that will be very much dependant upon your reply and how you deal with your offending. Be contrite & apologetic, offering to meet all the reasonably incurred costs and unpaid fares that arise from your actions

 

As for likely course of action by the TOC, it is most likely that this will be reported as an attempt to avoid payment of the fare due contrary to Section 5(3) of The Regulation of Railways Act (1889)

 

The TOC will likely issue a Summons for the matter to be heard by a Magistrates Court.

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Thank you OC and HB... I shall wait for the letter.

 

 

One person in particular has 'advised' me to send a letter ASAP, with apologies and insinuating my intention to clear their costs, starting off enclosing a cheque for the full fare.

 

What is your opinion on this?

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As per posts #6 and #9.

 

HB

 

Would not even sending an initial email to just apologise be of benefit? Or do those points still stand?

 

Dear Prosecutions team,

 

I'm writing to you to follow up an incident that happened on 28/4. An inspector questioned my defaced and expired railcard, to which I instantly admitted guilt to - my details were handed over and I have been advised to await correspondence.

 

I wanted to take this opportunity to express my unreserved apologies to yourselves and the entirety of East Midlands Trains. I have had time to think about my actions - for which I extremely regret. I was extremely foolish, idiotic and naive and my 'spur of the moment' actions cannot be justified at all, because of which I am experiencing a huge amount of stress and sleepless nights. I am extremely sorry for what I have done; evading fares is unacceptable and something I would never dream of committing again.

 

I have never committed such stupidity before - I am a relatively frequent user of your service and petrified by the detrimental effect this may have on the continued use of your service and also my future career. I am a student looking to establish myself on the corporate ladder (I have even applied recently for a EMT position) and a conviction as such will hinder me completely.

 

Again I am extremely sorry. I wanted to express my apologies and also my intent to rectify this anyway I can.

 

I look forward to hearing from you,

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Would not even sending an initial email to just apologise be of benefit? Or do those points still stand?

 

I concur with the advice already offered to await "the letter", and then reply.

 

1) You'll know what they are asking for, and potentially what you face,

2) A reply now may not get through to the correct team,

3) Even if a reply now does get through to the correct team, how will they link it "to your file" if you don't supply the reference number that will be on the letter they send you.

 

These (and other) reasons are why the advice usually given is "wait for the letter".

If you are set on sending them a letter or e-mail without waiting for their letter, I can't stop you, and you seem set on doing so (or at least you keep asking about it, when others have already advised against).

It is only advice, and you don't have to take it, but it is advice given with good reasons behind it.

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I concur with the advice already offered to await "the letter", and then reply.

 

1) You'll know what they are asking for, and potentially what you face,

2) A reply now may not get through to the correct team,

3) Even if a reply now does get through to the correct team, how will they link it "to your file" if you don't supply the reference number that will be on the letter they send you.

 

These (and other) reasons are why the advice usually given is "wait for the letter".

If you are set on sending them a letter or e-mail without waiting for their letter, I can't stop you, and you seem set on doing so (or at least you keep asking about it, when others have already advised against).

It is only advice, and you don't have to take it, but it advice given with reasons.

 

 

Okay thank you. I will wait before replying.

 

As you can tell I'm just desperate to resolve the issue. It's a burden on my shoulders and I have absolutely no get up throughout the day. It's miserable.

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  • 3 weeks later...

So the letter has come...

 

So I've been invited to go for an interview. They have highlighted the fact I have travelled under the offence of the following Byelaw.

 

In that you did, in an area not designated as a compulsory ticket area, enter a train for the purpose of travelling without a valid ticket entitling you to do so: BL 18(1)

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You can take a solicitor if you wish, it will be an interview under caution.

 

You are under no obligation to say anything. You can go "no comment". You can bring in a prepared statement.

 

BUT, if they have you bang to rights, as seems to be the case:

 

You should attend, make sure you are dressed appropriately. Look and act professional.

You should be completely open and honest, apologetic when necessary. Make sure any mitigation isn't likely to be viewed as "excuses". Providing concise, accurate answers, which are simple to say and understand are beneficial.

 

Don't waffle, don't say too much, don't try and talk your way out of a situation.

 

A good prosecutor does not ask a question that they are not already fairly confident that they know the answer to.

 

I'd also withdraw a few quid from the bank, cash, and have it in your pocket, in the event you reach a "successful conclusion" at the end, and you need to pay their "administrative fees".

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You can take a solicitor if you wish, it will be an interview under caution.

 

You are under no obligation to say anything. You can go "no comment". You can bring in a prepared statement.

 

BUT, if they have you bang to rights, as seems to be the case:

 

You should attend, make sure you are dressed appropriately. Look and act professional.

You should be completely open and honest, apologetic when necessary. Make sure any mitigation isn't likely to be viewed as "excuses". Providing concise, accurate answers, which are simple to say and understand are beneficial.

 

Don't waffle, don't say too much, don't try and talk your way out of a situation.

 

A good prosecutor does not ask a question that they are not already fairly confident that they know the answer to.

 

I'd also withdraw a few quid from the bank, cash, and have it in your pocket, in the event you reach a "successful conclusion" at the end, and you need to pay their "administrative fees".

 

Thank you very much for your insights and advice.

 

In a nutshell be honest and show remorse - I presume this a suit + tie interview (excuse my student-ness). How much do you recommend I take with me?

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  • 2 weeks later...

Hi all,

 

I have my meeting with EMT tomorrow - I am rather anxious (as per my character) and due to the nature of the situation.

 

Last minute reach out for help - is there anything I should bear in mind/prepare for?

 

Thank you all

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how'd it go?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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