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National rail bounday fares: Potentially millions of passengers overcharged for travelcard journeys


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This does almost exactly what it says on the tin.

Put simply, on the UK rail network, if you have a travelcard but wish to travel beyond your permitted zones, you can buy a boundary zone extension to ensure the continuing validity of your ticket. For example, if you have a zones 1-6 London travelcard but want to travel to, say, Colchester, then you can buy a ticket from where your ticket expires.

This is not the same as buying a point-to-point ticket from the last station in zone 6 to Colchester, which would be more expensive (if admittedly not by much. But if you did that, in our example, you would be paying for a ticket between Harold Wood and Colchester, not the boundary. I.e., you would pay twice for the section between Romford and the edge of zone 6.

But there is now a court case over the fact that many people were not informed of this and unwittingly paid more than they should, in many cases, several times. 

The operators currently involved are those running the

South Western,

Southeastern,

Thameslink,

Southern,

Great Northern and

Gatwick Express services.

The website is at The Boundary Fares Claims

@honeybee13 can this be stickied for a while to ensure exposure? Cheers.

 

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