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    • Morning dx and thank you for your message.   With regards to your comment about them not needing to produce the deed, the additional directions ordered by the judge included 'a copy of any assignment o the debt or agreement relied upon'  so that is why I thought that point was relevant?
    • Sorry for the long post but I don't want to miss out any relevant information: My wife bought a car from Trade Centre UK and have been having nothing but trouble with it. Unfortunately we paid of the finance used to buy the car as we weren't expecting this much trouble with the car as we we though we would have protection as buying from a dealer. We are wondering if we can still reject the vehicle since the finance plan has been paid off. Timeline is as follows: 13/12/2023 -15/12/2023 Bought car from Trade Centre UK for £10548 £2000 deposit paid on credit card on 13/12/2023 £8548 on finance from Moneybarn (arranged through Trade Centre UK). picked up car on 15/12/2023 Also bought lifetime warranty for £50/month 25/12/2023 Engine Management Light comes on. The AA called out and diagnosed the following error codes: P0133 - Lambda sensor (bank 1, sensor 1) Oxygen Sensor. Error Message : Slow reaction. Error sporadic P0135 - Lambda sensor heat. circ.(bank1,sensor1) Oxygen Sensor. Error Message : Component defective Due to it being Christmas took a few days to get through to them but they booked me in for 28/12/2023 to run their own diagnostics. 28/12/2023 Took car in to Trade Centre so could check the car – They agreed it was the Oxygen Sensor and Booked me in for repair on 30/01/2024. I was told they had no earlier slots, and I would be fine to carry on driving car when I said I was afraid of problem worse. During diagnosing the problem, they reset the Engine Management Light. During drive home light comes back on. 29/12/2023 - 29/01/2024 I carry on driving the car but closer to the date, engine goes to reduced power every now and again – not being a mechanic I presumed that this was due to above fault. 20/01/2024 Not expecting any more problems paid off the finance on the car using personal loan from bank with lower interest rate. 30/01/2024 Trade Centre replace to O2 sensor (They also take it on a roughly 60mile road trip which seems a bit excessive to me – I can’t prove this as something prompted me take a picture of milage when I handed car in but I forgot take one on collection – only remembered next day.) 06/02/2024 Engine goes in reduced power mode again and engine management light comes on – Thinking the Trade centre’s 28 day warranty period was over I booked the car the into local garage for the next day to get problem fixed under the lifetime warranty package. Fault seems to clear after engine was switched off. 07/02/2024 In the Morning, I take it to local garage who say as the light gone off – the warranty company is unlikely to cover the cost of the repair or diagnostics and recommend I contact them when the light comes back on. In the evening the light comes back on and luckily I manage to get it back to the garage just before it shuts for the day. 08/02/2024 The Garage sends me a diagnostics video showing a lot error codes been picked up by their diagnostics machine including codes for Oxygen sensor and Nox Sensors, Accelerator pedal and several more. Video also shows EGR Hose not connected to the intake manifold properly, they believed this was confusing the onboard system as it is unlikely this many sensors would trigger at same the time but they couldn’t be certain until they repaired the hose. 13/02/2024 Finally get the car back as it took a while to get approval and payment for the repairs from the Warranty company. Garage told me to keep an eye the car as errors had cleared with the hose but couldn’t 100% certain that’s what caused the problem. 06/03/2024 Engine management light comes on again. Fed up I go into Trade Centre as I was just around the corner when it happened and asked them how to reject the car or have the problem fixed. They insist that as it’s over 28 days I need to get the car fixed under the warranty package I purchased and they could no longer fix the car as it was over 28 days. When I tried telling them it appeared to be the same or related problem they said they couldn’t help as I hadn’t contacted them earlier. I asked them if they were willing to connect the car to the diagnostics machine and tell me what the problem was, as a goodwill gesture, which he agreed to do and took the car to the back He came back around 30 minutes later and said they took a look at the sensor they replaced previously and there was nothing wrong with it and engine management light went off when they removed the sensor to check it. When I asked what the error code he couldn’t give me an exact fault but the said it one of the problems I told him earlier (Accelerator pedal). I have this visit audio recorded on my phone – I informed the reps I was recording several times. As the light wasn’t on, local garage couldn’t book me for a repair under warranty. 07/03/2024 Light came on so managed to book back into local garage for the 12/03/2024 Whilst waiting to take car into garage, I borrowed a OBD sensor and scanned for errors on the car. This showed the following errors: P11BE – Manufacturer specific code (Google showed this to be NOX sensor) P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow 12/03/2024 Took car to local garage and the confirmed the above errors. This leads me to believe that either Trade Centre UK reps lied and just reset the light or just didn’t check properly (Obviously I am unable to prove this) 22/03/2024 Finally got the car back as according to garage, the warranty company took a long to time to pay for the repairs 28/04/2024 Engine management Light has come back on. Using the borrowed OBD scanner I am getting the following codes: P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow P2138 - Accelerator Position Sensors (G79) / (G185): Implausible Correlation I have not yet booked into a garage as I wanted to see what my rights are in terms of rejecting the car as to me the faults seem related. I can’t keep using taxi or train to get to work every time the car goes into the garage as it is getting very expensive. Am I right in thinking that they have used up their chance to repair when they conducted the repair end of January or when they refused to repair it in February ? If I am still able to reject the vehicle could you point to any sample letters or emails I can use. Thankyou for your advice on my next steps.
    • Ok noted about the screenshot uploads. In terms of screwing up I had one previous ticket that defaulted and ended up in a CCJ from Southend airport because for some reason during COVID I didn't receive their claim form just a notice of default. This hospital ticket was the 2nd ticket that went to CCJ due to a lack of knowledge of the process. Maybe it's easier just to pay them in future I'm thinking though, I don't get them very often anyway
    • Car maker takes a hit from weakening demand and price war in the world's largest electric vehicle market.View the full article
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Please help... Will I be arrested at airpoRt


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Hello, I left UK in emergency with a debt of about £2200 on capital one card and 2 phone contracts... Now I m coming back to UK after a couple of months... Will I be stopped at airport or arrested...???

I have stopped recieving any emails from capital one and O2...??

Kindly answer me

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no we stopped debtors prisons in the 1800's

 

 

its a civil offence anyway

not a criminal one anyhow

 

 

rest easy

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks mate..

 

 

I will be staying in UK for 10 days at the moment but am thinking to permanently move there in June 2015..

 

 

. I know my credit score will be bad but I can get a contract in my wife name to run me temporarily...

 

Shall I contact capital one and O2 when I move permanently

or I just simple ignore and keep everything in my wife name so they can't find me..??

 

Personally I am thinking to contact O2 and reach a settlement..

What do u suggest

Edited by dx100uk
behave
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if you are moving back to the uk

 

 

then at some point it will need to be deal with

 

 

but no rush

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks a lot guys. I feel much lighter now. I want to know is the easy way to deal it. Shall i contact them or shall I let them find me, please let me know so they dont bully me once i move back permanently

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Let then find you... Once you have settled in here, sign up to Noddle... Both debts will probably be listed...

 

Then you can go from there...

 

We could do with some help from you.

 

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**Fko-Filee**

Receptaculum Ignis

 

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Thanks rebel, Yes I will get a Pay as You Go or I might not even need it. I am talking about later next year when i move permanently to UK. That's what I am afraid off....

 

If you see border security at the airport with long rubber gloves that make your eyes water thinking of it, just think what they might be looking for. Could it be the Capone and two phone debts that you left behind ?

 

It tends to be the Islamic countries where debts are a problem in regard to travel. E.g if you had a Dubai debt, left the country without it being paid, it would not be wise to return to Dubai or go to another Islamic country, as you may have a problem.

 

Fortunately in the UK debt is purely an issue between you and the creditors. If you are planning on returning to the UK and will deal with the debts, it might be wise to write to these companies you have the debts with, to say that you had to move abroad due to an emergency and you don't currently know whether you will return to reside in the UK. Advise them that you are not in a position to deal with the accounts and will inform them if the situation changes. Then it is up to you to deal with it, when you want to.

We could do with some help from you.

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If you see border security at the airport with long rubber gloves that make your eyes water thinking of it, just think what they might be looking for. Could it be the Capone and two phone debts that you left behind ?

 

It tends to be the Islamic countries where debts are a problem in regard to travel. E.g if you had a Dubai debt, left the country without it being paid, it would not be wise to return to Dubai or go to another Islamic country, as you may have a problem.

 

Fortunately in the UK debt is purely an issue between you and the creditors. If you are planning on returning to the UK and will deal with the debts, it might be wise to write to these companies you have the debts with, to say that you had to move abroad due to an emergency and you don't currently know whether you will return to reside in the UK. Advise them that you are not in a position to deal with the accounts and will inform them if the situation changes. Then it is up to you to deal with it, when you want to.

 

 

Lol, thanks man for support... So u suggest that I should send them an email regarding this issue now so that when i move to UK permanently i would start paying them back...???

or as per one brother shall I let them find me when I permanently move to UK and then sort out with them

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Dont send them anything at all. Forget about them and get on with your life. Let them find you when you get back. If they even bother to find you.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Lol, thanks man for support... So u suggest that I should send them an email regarding this issue now so that when i move to UK permanently i would start paying them back...???

or as per one brother shall I let them find me when I permanently move to UK and then sort out with them

 

It would be better to send them a letter, so they can see from the envelope that you are abroad. The letter you send should not mention payment or admit to owing the debt. It should simply say that you are abroad and cannot currently deal with the account.

 

When you come back to the UK, it is up to you whether you contact them. The debt will probably be passed by these companies to debt collection agencies who just collect debts. Because the debts get passed on from the original creditor to a debt collection agency, it might be easier waiting for them to contact you. The only problem in doing this, is that they could obtain a court judgement using your last known UK address, which they then chase you at a new UK address when they find it. You may then find it difficult to challenge the amount of the court judgement.

 

If you are wanting more control over repayment of the debt for the correct amount, it might be easier to stay in contact with the creditors. Therefore contact them when you return to reside in the UK and to enter into communications regarding the amounts. You can probably negotiate a settlement of the accounts over a period of time.

We could do with some help from you.

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Great buddy @renegadeimp... Thank you so much all of those who replied and all those who help people here with difficulties.

 

If they contact me which is highly unlikely coz i am not getting any contract in my name or any property, but if they do, i will be back here for help..

 

Bless u all

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Dont send them anything at all. Forget about them and get on with your life. Let them find you when you get back. If they even bother to find you.

 

The only problem with this advice, is that in recent years creditors are much more likely to obtain CCJ's just using the last known UK address. If you don't stay in contact with creditors, it is then really difficult to get any judgement set aside. Having CCJ's may present more of problem for NAV85 than a few unpaid debts on their credit record.

 

I think the recent advice has been therefore to stay in contact with creditors. Strictly speaking creditors should not then apply to a UK court for judgement, if they know the debtor is abroad and cannot defend.

We could do with some help from you.

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@uncle bulgaria, now i am slightly confused as some say contact them while some say dont contact them and let them find you... if i am not getting any contracts or properties in my name, nor will i register in any credit check company, how will they find me then, i hope bank wont give my details out or the company i will work for....Almost 1.6 years have passed since i left and it will be almost 3 years when i m planning to go to UK permanently. In that case they might have already got a court judgement

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@uncle bulgaria, now i am slightly confused as some say contact them while some say dont contact them and let them find you... if i am not getting any contracts or properties in my name, nor will i register in any credit check company, how will they find me then, i hope bank wont give my details out or the company i will work for....Almost 1.6 years have passed since i left and it will be almost 3 years when i m planning to go to UK permanently. In that case they might have already got a court judgement

 

It is really your choice. Debt collection Agencies (DCA) are getting much better at finding people. It is VERY difficult to be in the UK and not to have your address registered somewhere.

 

What tends to happen, is that debts get chased for a couple of years to the last known address. They then eventually give up and the debt is sold to a DCA. The DCA will then try to trace you and they will send letters to the UK address they can find. After awhile of not getting a response, the debt could well be subject to a court claim using your last known UK address. If you did not know anything about it, because you did not receive it, they will gain a default judgement against you, which would be very difficult to have set aside.

 

If these were small debts, I would say don't bother. But after a few years these debts will increase and I would not want you to find out in say 3 years that you have large court judgements against you, which you struggle with. If you were not returning to the UK, I would say don't bother to remain in contact with creditors.

We could do with some help from you.

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My debt is about 2000 pounds. Shall i write to Capital One UK head office or debt collection office.

 

CapOne UK head office address.

 

The problem with companies such as CapOne is that they will add large amounts of interest to the account. I don't want you to have a nasty surprise in a few years time, when they catch up with you. It might be better to stay in contact, so you can try to deal with it as best as you can.

 

 

When did you originally actually take out the CapOne account ?

We could do with some help from you.

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It is really your choice. Debt collection Agencies (DCA) are getting much better at finding people. It is VERY difficult to be in the UK and not to have your address registered somewhere.

 

What tends to happen, is that debts get chased for a couple of years to the last known address. They then eventually give up and the debt is sold to a DCA. The DCA will then try to trace you and they will send letters to the UK address they can find. After awhile of not getting a response, the debt could well be subject to a court claim using your last known UK address. If you did not know anything about it, because you did not receive it, they will gain a default judgement against you, which would be very difficult to have set aside.

 

If these were small debts, I would say don't bother. But after a few years these debts will increase and I would not want you to find out in say 3 years that you have large court judgements against you, which you struggle with. If you were not returning to the UK, I would say don't bother to remain in contact with creditors.

 

There is a way to deal with this. Like i said before... Best bet is to 1st get your credit file. See who the accounts are currently with IE... Cap One - Lowell.

 

Once you have this, then you can direct your letters accordingly. I agree with both sides here.

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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There is a way to deal with this. Like i said before... Best bet is to 1st get your credit file. See who the accounts are currently with IE... Cap One - Lowell.

 

Once you have this, then you can direct your letters accordingly. I agree with both sides here.

 

If they are resident abroad, I think they can only get their credit record by a postal application with proof of identity. I don't think Noodle or Experian will allow a sign up from abroad. Experian have a process for applying for a copy of the credit record via the statutory application which I think costs £2.

 

If they apply for a credit record when in the UK, they would have to provide a UK residential address.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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I have had capital one credit card since 2011 I think. All was going fine and i never defaulted any payments untill i had a big family problem back home and I had to leave in emergency and took some cash out of credit card as i had little saving in bank. Then i missed payments from january 2013 and started to receive emails from them and later from Debt collection agencies. I ignored them altogether. Now even debt collectors have stopped sending emails....

 

Regarding O2, i had 2 contracts in 2012... never missed any payments there as well till i had to leave in emergency... Even most of the stuff i kept at my friends home there...

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