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    • Thank you honeybee if you would my head is mashed now. You guys our savers.  H
    • You can edit the answers to be in red or would you like me to do it? HB
    • Apologies dx100uk  I did not put the answers in red  Thank you all for your patience. H
    • Which Court have you received the claim from ? Northampton  Name of the Claimant ? Overdales solicitors  How many defendant's  joint or self ?  Self Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to.  13 may 2024 What is the claim for – the reason they have issued the claim? the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account 4546384809766042. The defendant faild to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. The dbt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ?   Not to my knowledge. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred?  No Do you recall how you entered into the agreement...On line /In branch/By post ?  Online but it was for a smaller amount they kept on increasing this with me asking Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim.  It was assigned to a debt collection agency  Were you aware the account had been assigned – did you receive a Notice of Assignment? yes  Did you receive a Default Notice from the original creditor?  Yes I also made offers to pay original creditor a smaller amount but was not replied to Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ?  No Why did you cease payments? I was made redundant and got a less paid job I also spent some time on furlough during covid and spent some 3 months on ssp off work. What was the date of your last payment?  May 2021 Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? Yes at the time I communicated with all my creditor's that I was running out of funds to pay the original agreements once my redundancy money ran out that was when my accounts defaulted. I then wrote to all my creditor's with pro rata offers of payments but debt collectors took over the accounts.
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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Dece,

you are obviously dealing with your situation with a degree of self confidence which is great.

 

I am lucky in as much as I am not too easily intimidated having survived much worse things in the past.

 

I answered the phone to DLC yesterday,

nice girl doing her job in a persistent manner,

I'm afraid I gave her rather an earbashing during which she told me what she was ringing for

,it had nothing to do with my husbands problem with the HSBC.

 

However as a DCA I don't think she should have told me who she was ringing for and why,

 

I almost felt guilty-almost.Keep doing what you are doing,live and look after yourself

Ro

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  • 2 weeks later...

Hi,

OH got a follow up letter today re: the above,

 

having read through it it appears to be slightly ambiguous.

 

They have regret on the one hand that the complaint was made but on the other hand it would have been dealt with sooner had they been able to deal with the matter on the phone.

 

"Due to the difficulty we have experienced in contacting you

,and that your Cashflow statement may not provide all your income and expenditure details as required by the bank,

we have not been able to advise whether the offer is acceptable".

 

There is an assurance that it was no intention to delay help to customers in order to profit from them.

 

They are also returning charges taken after the receipt of the Cashflow (wrongly referred to by me as a DMP)

they also say they do not generally agree to suspend interest on accounts but do acknowledge the request,

 

the Cashflow offer has been referred to the appropriate department

,now I wonder who that could be?

 

It is quite a long letter for them but the bottom line is this is their last word on the subject,and the usual you can go to the FOS.

 

I will now have to wait and see if the SAR turns up and what the response is to the PPI claim just posted

 

.Anyone reading this in a similar position,

keep writing to the bank,

push them,

most of what my husband owes is money he never spent and did not borrow

so anything they offer back no matter how small is a step forward.

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Hi all,

can anyone tell me what the difference is between an I&E and CashFlow? which in my earlier post I mistakenly referred to CashFlow as a DMP,sorry.I ask because it appears that the HSBC does not appear to accept CashFlow .

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I'm going to answer my own question here ,(self help) the only difference appears to be that creditors prefer their own I&E which in this case they will not get.

From banks letter

"As financial statements,such as the CashFlow statement provided by yourself,do not always provide the full information required by the bank,it is necessary to obtain this as soon as possible."

 

They have taken 4 months to get this far,too busy washing their dirty money presumably.

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Hi,

despite the court ruling I really would like to have a go at claiming back some charges particularly off the credit card awaiting PPI decision at the FOS,

 

I do not know what the position would be on the overdraft which is nearly all charges.

 

At present my husband has 60 days before his account is passed to Metropolitan,

interest and charges are suspended until then,

 

I would like to use the time to get a claim in.

 

Is there a best practice approach I could take here?

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the court ruling only affected BANK ACCOUNTS charges [OD charges etc] everything else is fair game.

 

A CC charges claim is the same as a CC PPI claim.

 

if the OD is mostly charges

why not put in a hardship claim or a claim under BCOBS if they are since 2009 charges.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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BCOBS then.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I can confirm that HSBC are willing to accept your offers of repayment on all three accounts as indicated in your initial letter.

However as you have proposed a reduced payment arrangement which will be agreed over a 60 day period,your account will reach the end of the collections process and will be transferred to Metropolitan Collection Services in due course.

 

I love consistency

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  • 3 weeks later...

Not realy if its already done.

Just tell the they already have it.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Hi Brig,

thanks, I thought as much,he got another debt advice booklet as well lucky sod

Hi Ro, this constant duplication of forms is a B menace!!!

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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it is this very mis communication of hsbc and its partners and such departments they have make life hell for some of us!

 

Word of advice? stay away from defaults and sort it out or you will get nailed like I did.. (see my thread) lol.

I went all the way to court to seek compensation for "damage to creditworthiness" against HSBC. I lost unfortunately.

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Hi Noddy,

thanks for the advice I'm not sure how you can avoid defaults though,they have accepted his repayment offer and they did give him 60 days to sort everything out so the default is a bit premature but there ya go they say one thing do another etc.I have read your thread but I'll re-read it now.Stay positive!

Ro

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Term breached requiring you to make payments

 

Nature of breach failure to make payments as required under the agreement.

 

Action Required On or before 5 September you are required to take the following action to remedy this breach:to pay arrears of £1,025.40

 

No further enforcement action if he pays up by the 5th

If he doesn't then the further action set out below MAY be taken against you

Recovery of all moneys outstanding under the agreement

 

The 5th of Sept is the date the first payment will be going out on standing order to them under the agreed repayment offer

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What is the date of the default Notice ?

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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On the back page says 15th August,not signed by anyone

 

Sadly the DN, as far as dates go, is ok. They have even allowed for sufficient time for the weekend and posting allowances :(

 

Is the amount of arrears they are claiming, genuine arrears or are there any penalty/default charges included in the total ?

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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