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    • She's an only child and he as a brother and sister. He has no will and we have done a check on this to find out if he had left one and nothing has come up. He has savings of around 28k His sister and brother are well off so 28k is nothing to them and aren't interested in his money. This just leaves my wife/his daughter. Would this still need to go to probate there is no estate e.g house or business to sell and the amount left in his bank is just small? When his wife died they just closed her bank account and moved her money across to his account and we just assumed that once my wife has handed in the death certificate and shown evidence of who she is the same would apply to her? We don't know yet the council have only just written to us today with a guide of what to do next.  
    • Did your FiL leave a Will and if so who is the Executor? Strictly speaking banks could refuse to take instructions until Probate is granted but In practice I would expect the bank to take instructions to cancel the DD if the Executor presents the death certificate and a certified copy of the Will
    • Hi   Sorry I probably wasn't clear enough. He had lived in the flat until December 2022 with Dementia by this time it was unsafe for him to have capacity to live on his own and he had to move into a nursing home. We had left it too late to apply for power of attorney so approached a solicitor in March last year for Deputyship. We were still in the process of dealing with it by May 2024. He passed away a few weeks ago and the solicitor was contacted to halt the application and we will just pay the fees of what work he has done up until now. My wife was the named person on her dads bank account but we didn't have the ability to alter any direct debits hence the reasons for applying for Deputyship as we were having problems trying to stop some payments coming out of his account Eon being another difficult company. We kept his flat on from December 2022 - August 2023. it was at this point I contacted Sancutary housing to inform them he was no longer living in the flat, it had been cleared out and was ready for a new tenant and that he had Dementia and had moved into a nursing home December 2022 and explained the reasons why we kept it on. As the named person to speak on his behalf I asked them what proof they needed in order to give notice on the flat e.g proof of dementia and proof that he was living in a nursing home and anything else they wanted. The lady in the upstairs flat and some of the other residence in the street had asked about him and we had told them he had moved into a nursing home. The lady in the upstairs flat wanted his flat for medical reasons so asked us once we had given notice could be let her know and she'll ask them if she can have it. We explained the difficulties and it was left at that but I did tell her I would let her know once notice was given. I contacted the company by email a number of times and also telephone conversations and nobody followed it up and it wasn't till the end of February this year that the housing manager for the area wrote to our home address to ask about him that he had been to the flat a couple of times and nobody answered and he had asked some of the residence in the street and they hadn't seen him for sometime. There was an email address on the letter so I contacted him and copied in the last 2 emails I sent Sanctuary regarding me wanting to give notice on the flat for at least 9 months explaining that it went ignored as well as telephone calls. I also stated I wanted to have his rent payments returned from the date I wanted to give notice which was from August 2023 as the bank wouldn't let us stop the DD without POT or deputyship explaining we were in the process of Deputyship. He gave some excuse about not having POT to cancel on his behalf and spoke to someone in HR and said he would contact the nursing home to confirm he was there with Dementia and if it all checks out we can give notice on the flat which came to an end on the 22 March 2024. There was not mention of back payments for the rent already paid or the fact I had asked to give notice in August 2023. Despite someone living in the flat from 1st April they continue to take DD payments for the flat and have taken another 2 payments of £501. another concerning thing despite Eon not allowing us to cancel the DD to his account the lady upstairs informed Eon that she was moving into the flat February 2024 and Eon refunding the account to his bank and said in an email sorry you are leaving us and canceled his account. Something they wouldn't let us do but a stranger. She also changed her bank account to his address despite the fact notice hadn't been given on the flat yet. So we need to find out how much information Sanctuary actually had for her to tell her power company she was moving into the flat in February despite the housing manager only just getting in contact to find out where he was. So a complaint is going into Eon and Sanctuary and we are going to take advice and ask the bank to charge back the rent. My wife hasn't taken the death certificate to the bank yet to inform them of his passing.  
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    • hi lolerz many thanks for your reply and help. My 2 months has passed i was waiting until the court proceedings started. As i went through this process not that long ago, i shall look back at my old thread for how to respond. Ill get the docs scanned soon thanks.    
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Unknown CCJ -DHL £177 'customs fees' **SET ASIDE**


jaisunny
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i received my first CCJ which was a shock horror!,

i found out by looking at my credit report today.

 

It seems i owe DHL international £177 which had a judgement date of 17/07/2013.

 

The name on the CCJ on my credit report has a misspelt surname

ie... Mines for example 'CANES' and

they have spelt it 'CRANES'.

 

firstly is this a technicality to be able to apply for this CCJ to be removed?

 

i have no accounts with any courier companies

therefore i have not signed any agreements or anything like that.

 

I have used courier companies and

i have had to pay customs fees for some parcels in the past which have always been paid as they do not release the parcel till i pay the fee.

 

However the fee of £177 was never asked for by DHL via letters or phone calls.

 

I have no idea where the £177 figure came from

and no recollection of ever being in debt DHL

or anybody for that matter for this sum or any sum.

 

It seems as im registered at the address of where the 'incident' took place,

i have automatically been given a CCJ !!!!!

 

As mentioned above to sum up my findings..

 

1. The surname on the CCJ is misspelt.

 

2. I have no agreement with DHL nor accounts.

 

3. Couriers do not release packages without a customs duty (if any) being paid upfront.

i did not receive this package then why am i receiving a duty charge and a CCJ.

If i did receive the package why wasnt i made aware of a duty charge

and was was the package released without me paying for the duty charge.

 

4. If i order some goods that will incur duty charges but put the name in 'joe bloggs',

will joe bloggs get the duty charge

or will the registered person who lives at the delivery address get a CCJ?

It is not a question really but an example that somebody could of put a parcel in my name (which is misspelt).

Or i could do the same to someone else to get them a CCJ!!! it seems bizarre.

 

I really need some help and guidance on this matter,

 

The £177 is apparently for unpaid duty and/or vat invoices.

So its safe to point out that it may be a customs duty that was unpaid.

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http://www.trustonline.org.uk/understand-judgments-fines/set-aside-a-judgment/

 

Get it set aside, and place a notice of correction on your credit file against the ccj.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Set it aside, then pursue DHL for the fee via the small claims track.

 

OR, get in touch with the credit ref agency and tell them that the info they are reporting is incorrect, they will

in turn go to DHL ask them what the craic is and whether or not the info is correct, it may well have been placed in

"error", (Again!)

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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You have to pay when you submit the application. It goes to the Court where the CCJ was awarded. If on certain Benefits or low wage you may be able to have the fee waived - see Form Ex160a & 160c for details. All forms available from HMCTS website.

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thank you plodder.

One last thing,

i have been frantically sieving through all my bank accounts to find out if i made payments in 01.2011 for when they suggest i did not pay a custom fee.

My current bank account only goes as far back as 07.2011 as thats when i took it out,

the bank before that was closed down around that time so

i dont have access to statements.

I have searched through all my old and current emails to find any emails from DHL that would indicate payments.

I cannot locate any payments made around 01.2011,

however i spoke to my wife who confirmed that we had paid the DHL driver around 10 times in total cash on the door step.

The driver did supply a reference number on pretty much from memory all occasions,

the problem i have is i dont have the reference numbers anymore.

from a legal point of view,

if i get this CCJ set aside

is it worth then carry on challenging the alleged fees?

if it goes to court i cannot prove i paid

and im guessing DHL will not show i paid anything.

Furthermore any shipping numbers to put a shipping number to the payment has now expired.

Im tempted to pay the £80 fee hoping the court let me set it aside

and then just pay DHL the £177 just simply to get the CCJ removed

(ps does it actually get removed instantly?

will lenders ever see it was ever there?).

But at the same time the principle and justice of all this is pulling me back

and saying do not pay it and fight.

from a legal point of view where do i stand in chances?.

My stupidity and trust has let me down by chucking away those reference numbers,

even if i kept them whos to say the driver did not make the reference numbers up and keep my money!!

Argh!!

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send DHL an SAR

 

have you a copy of the CCJ?

 

If not contact northants and ask for it.

 

if the address on the CCJ is wrong

and you have not moved in that time

 

the service of the CCJ to the wrong address is a perfect set aside reason.

 

your in the info gathering stage

 

best get everything you can first

 

so that those knowledgeable ones can then help

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I have found the court paperwork that was sent last year.

I will apply for the set aside on the reasons that i was staying away for a number of weeks around the time the court forms were sent.

Hopefully that is enough to put it on hold for the time being,

but as i say i think im going to struggle with proving i paid the DHL driver numerous times,

but my partner also did the same so maybe she can be a witness.

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Please remember to do as dx has suggested and send a SAR to DHL.

 

Have a look at CAGs library for SAR: http://www.consumeractiongroup.co.uk/forum/showthread.php?387306-Full-Subject-Access-Request

How to Upload Documents/Images on CAG - **INSTRUCTIONS CLICK HERE**

FORUM RULES - Please ensure to read these before posting **FORUM RULES CLICK HERE**

I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

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if the address was correct

just because you were away is no excuse.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I spoke to the national debt helpline and they said saying you were on holiday is a genuine example.

There N244 form also has this example on it.

I wasnt on holiday but actually staying elsewhere due to some health issues.

Right guys, this is the latest.

I have been digging and instead of submitting a SAR as instructed above (thank you)

i decided to call DHL international and ask them verbally what they hold of me on their files.

They have said the only things they have stored on their system is the 2 unpaid duty (as per the court CCJ).

 

Now,i have asked verbally for copies of the original invoices for these amounts,

one is for £11 something on 12.2010 and

the other is for £117 on 01.2011

both import duty fees.

I have dug more and more

the £11 fee im pretty sure would of been paid to the driver or possibly unpaid i am unsure of this.

As for the £117

i have dug out all my old emails and

found that i had emailed back in 2011

HMRC asking for customs relief on this package as it was unusable samples.

HMRC replied and told me to either pay the carrier the fee they request then claim the duty back

or

complete form C285 which is what i did.

Looking at all my documents i have never received a reply back from them.

I called callcredit which is the debt collection agency who work on behalf of DHL

they say on their files they have sent 5 letters since 2011 requesting the amount to be paid.

I cannot recall any of these letters

but in case they did

i may of probably ignored it thinking HMRC will deal with it

and get the original duties waved.

All this may be pointless as i now have no proof i contacted HMRC apart from the old emails,

im guessing this is still not enough evidence to fight DHL in court.

Im tempted to simply get it put SET ASIDE and paying all the fees just to get it off my credit report and out of my life.

I want to purchase a house in the next 2 or 3 years with a mortgage

and this CCJ is too damaging for the sake of £177 + £80 set aside.

Sometimes you have to simply lose out to gain.

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Well the CCJ will remain on your credit file for six years paid or not unfortunately. 7And even when it's dropped off, you will need another three years good credit history I'm afraid.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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I was told by national debtline that if i apply for it to be set aside then if accepted the CCJ will be completely removed from my name. I will then need to apply to all the credit report companies to get them to physically remove the CCJ.

I was told then the courts without contacting DHL will automatically resubmit the court forms and the process will start over again.

I am led to believe i can pursue it further via the courts or i can pay the amount due within 14 days or 30 days (forgot which one he said) of receiving the court papers and the whole matter will be over and done with.

No CCJ will be recorded on file.

Unless i heard the guy from national debt line incorrectly this is what im led to believe....?

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Yes correct.

I wasn't talking about having it set aside, I was explaining, that once you have a CCJ on your file, unless you apply for it to be set aside, OR pay the amount in full within 30 days, then the default/ccj marker will remain on your file for 6 years whether you pay it or not.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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My misunderstanding sorry. You are also correct.

What exactly happens at a hearing?

do i have to physically attend to get it set aside?

presume you have to, but do you have to explain or hand over information at this hearing?

or is it simply a case of being present and letting the judge read out your reasons for getting it set aside?

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You will have to attend a hearing unless the other side agree to your application. You will need to argue your case, applying the facts to the relevant law, in order to convince the judge to set the judgment aside. The case will probably be heard in the judge's chamber, which is basically a small office rather than a formal courtroom, and most judges are well versed in helping people without lawyers to explain their case.

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I believe you used the wrong from for drawback/remission....... DHL would have no knowledge of short form issue and would have suffered a loss by way of it's deferment. The long form should have been completed by DHL on your behalf with remission effective upon its account.

 

The problem with contacting HMR&C in the first instance is that it will provide you with a copy of the rule/guidance and leave it to your interpretation. You don't have a deferment account, ergo there was no means for you to drawback the duty element as 'you' hadn't accounted for or paid it.

 

Have you tried contacting DHL to see if it will agree set aside on the basis that it was a genuine mistake and you would settle the quantum of its claim. It's a tiny sum in the big scheme of things and I assume the damage the judgment is doing to your credit rating has far greater importance to you than the £177.00?

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Correct, £177 is absolute pennies in this day and age and of course for the sake of this i could and would rather not accept a CCJ even if i was innocent without evidence its best to pay it off.

 

I have no idea you could contact DHL and ask them if they would allow me to get it set aside. Do i have to write to anyone in particular? when i called them today they did say i could not pay them the debt owed and i had to pay control account.

Do i still ask DHL for permission of the set aside? or simply ask control account who is now in control of the debt? If i get in writing from either that they would accept me getting it set aside, in form N244 would i still need to given proof or evidence as to why i may have a defence? or simply just attach (if i got one) the letter from DHL/control account stating they would accept me to set it aside?

 

Thanks

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Yes i do have the paperwork still and i can see the contact details, fantastic. Appreciate your help. I will submit a nice letter explaining a few points and ask them if they would send an acceptance letter for the order to be set aside.

Do you think i should send payment to them? or they will request it?

When submitted N244 form do i simply include this letter of acceptance from DHL(if i get it) or do i still give evidence in section 10 of the n244 form?

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Don't get your hopes up, it is under no obligation to do anything as it holds the judgment.. I think you may have to be fairly contrite in any correspondence with it and satisfy the point that the claim has only just come to your notice. One of you will have to agree to file and pay the fee (£45.00) for any consent to be sealed and I can't imagine it will want to given the value.

 

You can but test the water........on the face of it I can't see that you have a case so you are really relying on it to act reasonably, probably sensible to head any correspondence 'without prejudice save as to costs'

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