Superstar. Thank you so much.

Wedding Contract-1.pdf

I edited it to just say wedding venue. It's our surnames.

Edited.

Let me know if this works please Wedding Contract-1.pdf

It shows different on my phone than it does on my laptop. Different options. I can attach it on the laptop but i can't seem to blank out my name and all that. Not that it bothers me but I see its a rule to blank out all that. I'll need to print it out, disguise names n stuff, scan it then put it up on here. I'll try it tomorrow.

Awesome. I'm trying to get this picture up but I'm really hopeless. I'm using Microsoft Office and managed to create the pdf hiding our names etc but getting it on here is making me scratch my head a bit.

No I haven't done any of that yet. It's taken all day to finally speak to someone after receiving the initial email this morning, from the wedding planner. She has notified the Director, who is supposed to call me about it all. Not heard anything from the director at all.

Sorry no idea what poploc means. Yes it's in scotland.

the letter of claim only gives advice for England and Wales sadly. I'm in Scotland.

Thank you for the reply. It's new owners picking and choosing what they want to implement from the original owners contract. I will absolutely upload a copy of the contract.

We have recently had to cancel our wedding with a venue, of which we have paid almost £5000 towards. The wedding was planned and signed for, 12 months ago and I've been making payments towards it. The wedding was booked for September 2025. Since then we have found out we are having another baby. We visited the venue and asked if we could push it back a year, which they agreed to and pushed the price up, per head, as expected. When we sat and thought about it, it was just going to be too expensive to keep on top of the regular payments to the wedding fund, with two kids and my mrs going down to maternity pay. The new wedding contract was due to be sent out to be signed and sent back with the new details but nothing had come through, I had to ask for it. By the time we got it, the decision was made to cancel. I sent an email to cancel it but it took three days to get a response. When I did get a response, I was told I would receive £1050 of a refund from the £4800. On the contract, the original one, it states that if you cancel, up to a year before, you lose the initial £500 deposit but elsewhere, amongst a load of other information, it states that if the event is cancelled, all deposits and payments will be non refundable. Surely a contradiction within the same contract? The £3750 difference, is the amount of the first block payment. Now my other question is, if ALL deposits and payments are non refundable, why are they giving me £1050? Surely if its ALL payments then the full amount would be taken. Another thing to note is that the wedding planner herself is on my side. The hotel was recently bought out and the new owners appear to be dictating what they do and don't want, from the original contract. The wedding planner has stated that in the past, any cancellations, similar to my position, got all their moneys back minus the £500 if it was cancelled up to a year before the event date. My event date is two and a half years away, to which the wedding planner says they would fill the date no problem. I'm at a bit of a loss and need some advice please. Its a lot of money to throw away for nothing. Thank you for your time.