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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi,

 

I've been getting spammed by text message and phonecall by Moorcroft.

They didn't identify who they purchased the alleged debt from.

They did leave a reference number in a text message,

which allowed me to log into their website and submit a message along the lines of:

 

"Your communication by text message and telephone will cease immediately, and you will contact me in writing.

Failure to comply will put you in breach of the Protection from Harassment Act 1999, and s.127 of the Communications Act 2003.

Any future communications will be recorded and logged to be used in evidence."

 

They responded by letter saying:

 

"Thank you for your recent correspondence, I write to confirm we require a monthly repayment proposal you can afford and maintain,

to enable us to assist you further."

 

This seems to imply they won't stop texting and calling until I agree to hand over money to them.

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that's blackmail !!

 

 

 

Fact do not give any information over the phone if they ring you, never go through data protection questions with them ever and do not admit who you are if they call, they threaten only they have no clout

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This is Moorcrap were talking about here, they wouldn't know how to blackmail someone if they were handed a dummies guide to blackmailing!

 

IGNORE them, don't react to any of their sill phonecalls or text messages, send every message you receive to

Orange, Vodafone, O2, and T-Mobile: 7726

Three: 37726

Any landline phonecalls you receive, just laugh and hang up, then report them to your phone provider and go through their malicious calls procedure.

 

Keep a diary of events with a view of reporting them to your local plod for the criminal offence of harassment.

Finally you need to file a complaint against them to the OFT & TS and also Ofcom for their misuse of the communications network.

 

Above all else these are nothing but bored children who have no powers whatsoever, ignore them.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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If you want to stop e-mails. text or phone call you must put the requests in writing addressed to their data controller.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Hi,

 

I've been getting spammed by text message and phonecall by Moorcroft. They didn't identify who they purchased the alleged debt from. They did leave a reference number in a text message, which allowed me to log into their website and submit a message along the lines of:

 

"Your communication by text message and telephone will cease immediately, and you will contact me in writing. Failure to comply will put you in breach of the Protection from Harassment Act 1999, and s.127 of the Communications Act 2003. Any future communications will be recorded and logged to be used in evidence."

 

They responded by letter saying:

 

"Thank you for your recent correspondence, I write to confirm we require a monthly repayment proposal you can afford and maintain, to enable us to assist you further."

 

This seems to imply they won't stop texting and calling until I agree to hand over money to them.

 

Have Moorcroft at any point disclosed what it is they are chasing, until they do so you are quite right to ignore all contact.

 

Behaving as they are without written disclosure breaches OFT Guidance .

 

Check credit reference files asap.

 

Then come back here for further advice.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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I've looked around their website but the only form I could find was for advice agencies and "other third party organisations". How does a consumer make a complaint?

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Sorry, I misworded my post. I'd like to submit my individual complaint to OFT so they can keep it on file. I know they won't deal with me individually, but they do like to collect information, and must already have a file on the DCA in question.

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  • 5 months later...

Hi,

 

I have Mackenzie Hall emailing, calling, and texting me. I've responded to none of this. They haven't sent me a letter, or in any way told me what debt they're trying to chase.

 

What do?

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Send them a telephone harassment letter and make sure to clearly state in nice big letters, " i do not acknowledge any debt blah blah".

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Continue to ignore them. Await one of their puerile missives.

 

What does your credit file say?

This must be SB or a unen debt otherwise these clowns wouldn't be chasing it.

 

Mark their emails as junk.

Forward their texts to 7726 (spam) on your phone keypad.

And inform your phone provider your receiving malicious calls.

 

Keep a diary of events and their harassment.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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