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    • 25/05/2024? That the deadline or the date of the claimform?
    • Banks have different limits above which they require Probate. So it may be Probate is not needed, although as he died with no Will that could complicate things. Is all the £28k with Virgin Money? Your wife should contact all banks who hold his money with the death certificate and ask them what they need to release the funds to her. Most banks have a central "bereavement department". Check their websites. Use that department rather than general call centre or bank branch if they have one. Nearly every bank website has a section on "what to do when a customer dies" so have a search for that. Your wife may also have to provide evidence that she is his daughter. When his wife died it sounds like they had a joint bank account so that's why her money just went across to him. But as it isn't a joint account now transfer to your wife won't be quite that simple.  
    • That explains it then. MET's fantasy is that it's a pay car park.  You're only let off paying if you are a Starbucks customer which you can't be when Starbucks is closed.  'Cos otherwise lots of people would abuse the car park facilities on the far edge of the Stansted Airport area in the middle of nowhere to ... admire the bushes?  Look at the cloudy sky? The important thing is that we have around 140 cases for this site, and MET have only tried court seven times.  Even then, they had no intention of getting as far as a hearing, they were attempting to intimidate the motorists into paying, when the Caggers defended the cases MET discontinued.
    • She's an only child and he as a brother and sister. He has no will and we have done a check on this to find out if he had left one and nothing has come up. He has savings of around 28k His sister and brother are well off so 28k is nothing to them and aren't interested in his money. This just leaves my wife/his daughter. Would this still need to go to probate there is no estate e.g house or business to sell and the amount left in his bank is just small? When his wife died they just closed her bank account and moved her money across to his account and we just assumed that once my wife has handed in the death certificate and shown evidence of who she is the same would apply to her? We don't know yet the council have only just written to us today with a guide of what to do next.  
    • Did your FiL leave a Will and if so who is the Executor? Strictly speaking banks could refuse to take instructions until Probate is granted but In practice I would expect the bank to take instructions to cancel the DD if the Executor presents the death certificate and a certified copy of the Will
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Hastings Direct refusing to pay garage storage fees


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I am hoping someone can advise me on this forum, not sure if I am in the correct place.

 

Hastings Direct has refused to pay the storage costs for their clients car being held in our garage whilst they sorted out the claim.

It has been with us for 1290 days at a cost of £10 per day when the assessor eventually came out to assess the damage. The car was written off. As a gesture we agreed to freeze the charges at £1290. The car is still with us today.

 

Because there were complications with the customers claim it wasn't sorted for months and the customer had to involve a solicitor in order to fight his claim. The date of the accident was 11th March 2013 and the client was settled on the 16th October 2013

We periodically contacted Hastings to remind them that their charges were increasing and at no point within the corresponding did they inform us that they were not going to pay the fee.

 

The claim has been sorted and they have refused to pay the fee. After several emails they told us we could keep the car towards the cost but as we aren't breakers we declined their offer as the car is of no value now. They then offered to pay £500 less than half of the fee. We then asked if we could keep the car to scrap at a value of £160 which would at least replace some of the shortfall. They refused to let us keep the car. So we have an offer of £500.

 

Can anyone tell me if we have a case and what would be the best course of action to take.

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Legally, it would either be the owner of the car or whoever entered into the storage arrangement who would be liable.

 

If Hastings did not enter into a storage arrangement for which it was known to them what the fee would be, then you would have to seek relevant compensation from the owner of the car. So if you started a court claim against the car owner, they should then contact Hastings

and you may get a full settlement without need of a hearing. I just could not see the car owner or Hastings wanting to argue the toss in a court.

 

What Hastings are gambling on here is that you won't take this to court, because you could not be bothered. So they offer you £500, which you reluctantly accept or they can evidence to the court in a hearing as offering paying if it got that far.

 

Probably the best course of action for you at this stage, is to send a recorded delivery letter to the owner of the car, headed 'letter before action', in which advise them that it is your intention to issue a court claim against them for the cost of storing their car. Provide them with details of the storage. In the letter you can explain that Hastings have refused to settle the full storage cost, which has led to you to this unfortunate postion and that you suggest that they contact Hastings to see if you can avoid this court action. Give them 21 days to settle the full storage cost to avoid a court claim being issued.

 

If they don't pay, you could simply issue a small court claim using MCOL.

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