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    • The lawsuits allege the companies preyed upon "vulnerable" young men like the 18-year-old Uvalde gunman.View the full article
    • Hi, despite saying you would post it up we have not seen the WS or EVRis WS. Please can you post them up.
    • Hi, Sorry its taken me so long to get round to this, i've been pretty busy today. Anyway, just a couple of things based on your observations.   Evri have not seen/read my WS (sent by post and by email) as they would have recognised the claim value is over £1000 as it includes court fees, trial fees, postage costs and interests, and there is a complete breakdown of the different costs and evidence. I'd say theres a 1% chance they read it , but in any case it won't change what they write. They refer to the claim amount that you claimed in your claim form originally, which will likely be in the same as the defence. They use a simple standard copy and paste format for WX and I've never seen it include any amount other than on the claim form but this is immaterial because it makes no difference to whether evri be liable and if so to what value which is the matter in dispute. However, I have a thinking that EVRi staff are under lots of pressure, they seem to be working up to and beyond 7pm even on fridays, and this is quite unusual so they likely save time by just copying and pasting certain lines of their defence to form their WX.   Evri accepts the parcel is lost after it entered their delivery network - again, this is in my WS and is not an issue in dispute. This is just one of their copy paste lines that they always use.   Evri mentions the £25 and £4.82 paid by Packlink - Again, had they read the WS, they would have realised this is not an issue in dispute. They probably haven't read your WS but did you account for this in your claim form?   Furthermore to the eBay Powered By Packlink T&Cs that Evri is referring to, Clauses 3b and c of the T&Cs states:  (b)   Packlink is a package dispatch search engine that acts as an intermediary between its Users and Transport Agencies. Through the Website, Users can check the prices that different Transport Agencies offer for shipments and contract with the Transport Agency that best suits their needs on-line. (c)  Each User shall then enter into its own contract with the chosen Transport Agency. Packlink does not have any control over, and disclaims all liability that may arise in contracts between a User and a Transport Agency This supports the view that once a user (i.e, myself) selects a transport agency (i.e Evri) that best suits the user's needs, the user (i.e, myself) enters into a contract with the chosen transport agency (i.e, myself). Therefore, under the T&Cs, there is a contract between myself and Evri.   This is correct but you have gone into this claim as trying to claim as a third party. I would say that you need to pick which fight you wan't to make. Either you pick the fight that you contracted directly with EVRi therefore you can apply the CRA OR you pick the fight that you are claiming as a third party contract to a contract between packlink and EVRi. Personally, I would go with the argument that you contracted directly with evri because the terms and conditions are pretty clear that the contract is formed with EVRi and so if the judge accepts this you are just applying your CR under CRA 2015, of which there has only been 2 judges I have seen who have failed to accept the argument of the CRA.   Evri cites their pre-existing agreement with Packlink and that I cannot enforce 3rd party rights under the 1999 Act. Evri has not provided a copy of this contract, and furthermore, my point above explains that the T&Cs clearly explains I have entered into a contract when i chose Evri to deliver my parcel.    This is fine, but again I would say that you should focus on claiming under the contract you have with EVRi as you entered into a direct contract with them according to packlink, as this gives less opportunites for the judge to get things wrong, also I think this is a much better legal position because you can apply your CR to it, if you dealt with a third party claim you would likely need to rely on business contract rights.   As explained in my WS, i am the non-gratuitous beneficiary as my payment for Evri's delivery service through Packlink is the sole reason for the principal contract coming into existence. I wouldn't focus this as your argument. I did think about this earlier and I think the sole focus of your claim should be that you contracted with evri and any term within their T&Cs that limits their liability is a breach of CRA. If you try to argue that the payment to packlink is the sole reason for the contract coming in between EVRI and packlink then you are essentially going against yourself since on one hand you are (And should be) arguing that you contracted directly with EVRi, but on the other hand by arguing about funding the contract between packlink and evri you are then saying that the contract is between packlink and evri not you and evri.  I think you should focus your argument that the contract is between you and evri as the packlink T&C's say.   Clearly Evri have not read by WS as the above is all clearly explained in there.   I doubt they have too, but I think their witness statement more than anything is an attempt to sort of confuse things. They reference various parts of the T&Cs within their WS and I've left some more general points on their WS below although I do think  point 3b as you have mentioned is very important because it says "Users can check the prices that different Transport Agencies offer for shipments and contract with the Transport Agency that best suits their needs on-line." which I would argue means that you contract directly with the agency. For points 9 and 10 focus on term 3c of the contract  points 15-18 are the same as points 18-21 of the defence if you look at it (as i said above its just a copy paste exercise) point 21 term 3c again point 23 is interesting - it says they are responsible for organising it but doesnt say anything about a contract  More generally for 24-29 it seems they are essentially saying you agreed to packlinks terms which means you can't have a contract with EVRI. This isnt true, you have simply agreed to the terms that expressly say your contract is formed with the ttransport agency (EVRi). They also reference that packlinks obligations are £25 but again this doesn't limit evris obligations, there is nothing that says that the transport agency isnt liable for more, it just says that packlinks limitation is set. for what its worth point 31 has no applicability because the contract hasn't been produced.   but overall I think its most important to focus on terms 3b and 3c of the contract and apply your rights as a consumer and not as a third party and use the third party as a backup   
    • Ms Vennells gave testimony over three days, watched by those affected by the Post Office scandal.View the full article
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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lowell joined 3 debts [2 mobile, 1 credit card]made me BK, now want my house!!


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Big thank you for all your support and kind words sorry if I have mist any one out:-D

 

I would like to say a big thank you to Mouldy who I hope is ok? And wish he would meet Watson on the moors again once more !xx

 

Also Desperate Daniela who also is mist very much by Wendyboats xx Miss you guys holding my hand with rest of CAG Big hugs xxx:wave::wave:

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I have it and will try and upload it. Wendyboats x

Sounds like you have got this all in hand and good luck with the next stage. I had forgotten that the CAP1 card was in the first month and that the £20 would have made the difference in the DD not being enough to cover payments required.

We could do with some help from you.

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  • 2 months later...

So hows this going Wendy?

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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So hows this going Wendy?

 

I think in the last court hearing, July was only mentioned as possible time for next stage. With Summer holidays and courts being busy, it may be delayed.

 

I think i PM'd Wendy back in June and there was no update to previous. Barrister was taking a look in preparation for next stage.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

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I was just wondering if the barrister the court one said about took the case.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Big thank you for all your support and kind words sorry if I have mist any one out:-D

 

I would like to say a big thank you to Mouldy who I hope is ok? And wish he would meet Watson on the moors again once more !xx

 

Also Desperate Daniela who also is mist very much by Wendyboats xx Miss you guys holding my hand with rest of CAG Big hugs xxx:wave::wave:

 

Hello there Wendyboats (aka Watson)

 

The Bankruptcy Order should be quashed as the Statutory Demand relied on by the creditor contained information as to the debt owed that was simply not true.

 

Been watching your case for a while now, as a guest, as has my very best friend.

 

From ibberty bibberty who just happens to be the very best friend of Holmes (aka The Mould), who wishes you to know that he has not forgotten you but is unable to contact you out here on these moors.

 

Somewhere over the Rainbow Watson……the gold is coming your way.

 

ibberty bibberty

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  • 3 weeks later...
Hello there Wendyboats (aka Watson)

 

The Bankruptcy Order should be quashed as the Statutory Demand relied on by the creditor contained information as to the debt owed that was simply not true.

 

Been watching your case for a while now, as a guest, as has my very best friend.

 

From ibberty bibberty who just happens to be the very best friend of Holmes (aka The Mould), who wishes you to know that he has not forgotten you but is unable to contact you out here on these moors.

 

Somewhere over the Rainbow Watson……the gold is coming your way.

 

ibberty bibberty

 

I hope all goes well for Wendyboats… I have read all of this with a sense of familiarity and impending doom… but things certainly look much brighter now!! Yes, the courts do mess up…and spectacularly so… and it is a very scary place to be… especially when there is a real threat of losing your home… your place of sanctuary and sanity....

I am amazed at Wendy's strength and tenacity in fighting this wrong & hope to read here very soon that JUSTICE HAS FINALLY PREVAILED!!

 

Good luck, Wendyboats… please lets us all know how it goes…we are all rooting for you!! x

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  • 4 weeks later...
Hello there Wendyboats (aka Watson)

 

The Bankruptcy Order should be quashed as the Statutory Demand relied on by the creditor contained information as to the debt owed that was simply not true.

 

Been watching your case for a while now, as a guest, as has my very best friend.

 

From ibberty bibberty who just happens to be the very best friend of Holmes (aka The Mould), who wishes you to know that he has not forgotten you but is unable to contact you out here on these moors.

 

Somewhere over the Rainbow Watson……the gold is coming your way.

 

ibberty bibberty

 

"HELLO TO YOU".......... ibberty bibberty

 

What a lovely message to come back to on CAG Wendyboats (aka Watson) is blown away xx

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I hope all goes well for Wendyboats… I have read all of this with a sense of familiarity and impending doom… but things certainly look much brighter now!! Yes, the courts do mess up…and spectacularly so… and it is a very scary place to be… especially when there is a real threat of losing your home… your place of sanctuary and sanity....

I am amazed at Wendy's strength and tenacity in fighting this wrong & hope to read here very soon that JUSTICE HAS FINALLY PREVAILED!!

 

Good luck, Wendyboats… please lets us all know how it goes…we are all rooting for you!! x

 

Thank you Thredabara Wendyboats is ready to update you all x

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I think in the last court hearing, July was only mentioned as possible time for next stage. With Summer holidays and courts being busy, it may be delayed.

 

I think i PM'd Wendy back in June and there was no update to previous. Barrister was taking a look in preparation for next stage.

 

unclelb so right as per Wendyboats x

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Hi all here at CAG here is update.

 

My appeal hearing is listed for October 27th and I am happy to say I have a Pro-bono acting for me from the Pro-bono unit in London.

 

I am afraid I can not say any more than that at this time but as always will update as and when I can.

 

Wendyboats aka (Watson) so glad you guys (CAGGERS) are all here with me on those Moors XX;)

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Great to hear from you Wendy. We look forward to hearing more when you can tell us. Excellent news that you have proper legal representation now. Let's hope things start going your way. :)

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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"HELLO TO YOU".......... ibberty bibberty

 

What a lovely message to come back to on CAG Wendyboats (aka Watson) is blown away xx

 

So many lost sheep out on these lonely moors, WB,… it is such a comfort to know that there is a kindly shepherd and his apprentice who is looking out for us all!!

 

(The very best of luck to you!) x

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Best of luck!

CAG has helped me so much since I joined. Based on what I have learnt from others on here and my own experiences, I try to chip in and help others from time to time. I am not an expert and give my opinion only. Always check with the more experienced CAG members before making important decisions.

:-)

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  • 4 weeks later...
Hi all here at CAG here is update.

 

My appeal hearing is listed for October 27th and I am happy to say I have a Pro-bono acting for me from the Pro-bono unit in London.

 

I am afraid I can not say any more than that at this time but as always will update as and when I can.

 

Wendyboats aka (Watson) so glad you guys (CAGGERS) are all here with me on those Moors XX;)

 

Very good luck for tomorrow!! Please come back and let us know how it went… TB xxx

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Very good luck for tomorrow!! Please come back and let us know how it went… TB xxx

 

Yes good luck for tomorrow. This seems to come around very quickly !

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

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