i got this in my email today, not sure how they got my email address.
Any thoughts or advise will be welcome.
I have removed all personal details and addresses etc
Claimant: Lowell Portfolio I Ltd (Our Client)
We write further to receipt of your Defence dated 4 March 2020, the contents of which have been noted.
In your Defence you state:
The Particulars of Claim are generic in nature;
The Letter of Claim has not been served;
You admit to having an Agreement with O2 (UK) Ltd but do not recall the exact details or having an outstanding balance;
You state you have not received a Statement from O2 (UK) Ltd;
You are unaware of a Notice of Assignment or a Legal Assignment;
You filed a CPR 31.14 request on 5 February 2020 and have not received a reply;
You state that should the amount outstanding include an Early Termination Charge, OFCOM have confirmed that this is unlikely to be fair as it fails to take into account the provider no longer has to provide and pay for the service.
My client’s response is as follows:
The Particulars of Claim provide enough information for you to identify the Original Creditor (O2 (UK) Ltd) and the account number it is referring to.xxxxx
The Letter of Claim was sent to your current residence on 17 November 2019. Please find attached above a copy of the Letter of Claim.
O2 (UK) Ltd have confirmed to my client that the Agreement commenced on 11 July 2014. The last payment date was 28 December 2015 in the sum of £1,585.42. The mobile telephone number linked to the account was ..... The Application and billing address was xxxxxxxx. The Bank Account linked to the Account was in the name xxxxx – Sort Code **-*7-90, Account Number ****3468.
A copy of the Statement of Account is attached above.
A Notice of Assignment was sent to you on 23 September 2016 to the address . This confirms that the matter was legally assigned in accordance with the provisions listed in s.136 of the Law of Property Act (1925).
A response dated 2 March 2020 was sent to you confirming that as this matter is not a Consumer Credit regulated matter and as such, O2 (UK) Ltd were not required to retain a copy of the Agreement.
O2 (UK) Ltd have confirmed that the amount owed is as a result of airtime debt accrued by yourself.
In consideration of the current circumstances, my client is keen to resolve this matter amicably and to avoid further legal action which would incur further costs and fees.
My client proposes the following options for settlement.
A lump sum payment of £2,900.00 in full and final settlement of the claim or
£5,819.20 to be paid in monthly instalments of £100.00.
We are also willing to consider any further sensible payment proposals to pay the debt within a reasonable timeframe.
Payment can be made:
On our website - https://lowellsolicitors.co.uk/. Please confirm the reference of your account in order for the payment to be allocated correctly.
By bank transfer to our Bank Account (Natwest, Sort Code: 60-00-01, Account Number: 296421571 and Payment Reference: xxxxxx).
Calling us on 0113 335 3338 and making the payment over the telephone.
Upon payment being received in cleared funds, our client has instructed us to notify the Court the case has been settled and close the account.
Please contact us on 0113 335 3338 or email [email protected]
if you have any further questions and to confirm receipt of this letter. O2 (UK) Ltd have confirmed if you wish to speak to them further regarding this matter then you would need to contact their customer service team on 0344 809020.
If you are at all unclear, we recommend that you seek independent legal advice. Free legal advice is available from the Citizens Advice Bureau.
We look forward to hearing from you.
Complex Litigation Paralegal
Lowell Solicitors Limited
Also i have emailed off my 180 questionnaire, but on the mcol it has not updated. Do i need to be worried or not ?