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    • Probably to do with the Creditor accepting the reduced payments claim as part of the IVA. - Thats my guess anyway.  As for the mount outstanding... 60k is incredible and im pretty sure a DRO wouldnt cover that much even after the new legislation.    For you @Alfy - Please stay headstrong and stop worrying. My viewpoint on debt with debt collectors is simple. You are a figure on a spreadsheet loaded into a database for them to run a collection cycle through.  They dont care about emotions or your situation, they just care about paying off their shareholders and trying to turn a profit.  They use varying tactics to increase the pressure on you to the point where you will break. People then fall for this an either cave in to DCAs before doing their own due diligence on the debts that are purchased or turn to IVAs like you have.    They are better ways to handle this and Im glad you feel better after a good nights sleep - I hope you can keep it up. 
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    • Commercial Landlords are legally allowed to sue for early cancellation of the lease. You can only surrender your lease if your landlord agrees to your doing so. They are under no obligation even to consider your request and are entitled to refuse. You cannot use this as an excuse not to pay your rent. Your landlord is most likely to agree to your surrendering the lease if they want the property back in order to redevelop it, or if they wants to rent it to what they regards as a better tenant or at a higher rent. There are two types of surrender: Express surrender in writing. This is a written document which sets out the terms of the surrender. Implied surrender by conduct. (applies to your position) You can move out of the property you leased, simply hand your keys back and the lease will come to an end, but only if the landlord agrees to accept your surrender. Many tenants have thought they can simply post the keys through the landlord's letter box and the lease is ended. This is not true and without a document from the landlord, not only do you not know if the landlord has accepted the surrender, you also do not know on what basis they have accepted and could find they sue you for rent arrears, service charge arrears, damage to the property and compensation for your attempt to leave the property without the landlord's agreement. Unless you are absolutely certain that the landlord is agreeable to your departure, you should not attempt to imply a surrender by relying on your and the landlord's conduct.  
    • I had to deal with these last year worst DCA I have ever dealt with. Just wait for the constant threats of CCJ and how you'll lose in court and how they won't do mediation and they want the judge to question you with a load of "BIG" words to boot with the letter. My case was struck out in the end, stupidity on their part as I admitted to owing the debt in the end going through the court process was just a formality as they wouldn't let it drop despite me admitting the debt regardless. They didn't send the last part of the court paper work in so it ended up being struck out     .
    • Well, that's it then. Clear proof of the rubbish cameras. Clear proof of double dipping. G24 won't be getting a penny. Belt & braces, I would write to the address LFI has found, include the evidence of double dipping, and ask Fraser Group to call their dogs off.
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Shop Direct Debt


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SAR 40 days if beyond that then complaint to ICO.

 

Shop Direct if you pay like I do £1.00 or so per month may accept, all I have seen is non payment then account sold off then action by a Debt buyer possible court route ( if the amount is worthwhile chasing), sure others will advise.

:mad2::-x:jaw::sad:
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did not I just keep paying that amount, they will not talk about it via e-mail, NDR are shop direct anyway. I also run a spreadsheet on charges so that one day the amount matches what they reckon I owe them. in fact the CRA Noddle shows account not in default, so I let sleeping dogs lie for now.

:mad2::-x:jaw::sad:
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How long have you been doing that for, Mike770? I'll just keep paying and see what happens. Surely that'll go in my favour if they do take it further. I noticed that the default does say that they MAY take further action, not WILL.

 

It's somewhat comforting to know that I'm not alone in my problems with Shop Direct.

Edited by The_Sherinator
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How long have you been doing that for, Mike770? I'll just keep paying and see what happens. Surely that'll go in my favour if they do take it further. I noticed that the default does say that they MAY take further action, not WILL.

 

It's somewhat comforting to know that I'm not alone in my problems with Shop Direct.

 

 

as I see it you are showing a willingness to pay to an extent, suppose it depends on the alledged amount you owe them>?

:mad2::-x:jaw::sad:
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go to the ICO site and fill in their complaints template and send it straight away, that is what I did regarding another company.

 

get those charges reclaimed if they match the amount owed, using the 39.9% + the £10.00 SAR charge from date of request.

:mad2::-x:jaw::sad:
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I'm hoping and I'm 99% sure that reclaiming the charges will reduce the debt considerably!

 

Although, couldn't they say that the charges are fair and block any reclaim?

 

I've been getting chest pains due to the stress of this and their unwillingness to listen.

Edited by The_Sherinator
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If they try and say the charges of fair, they have to prove it. SInce they are very obviously penalty charges, it would be impossible for them to do so.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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  • 3 weeks later...

Hi,

 

Need some help ASAP.

 

I have received my usual summary from Shop Direct and it has all the latest payment of £1 on it.

 

Inside is another letter,

 

a 'Notice Of Sums In Arrears' stating that I have failed to make the payments!

 

What the heck is going on?

 

This is for the account that they mysteriously defaulted but not the others.

 

Oh and they've added on £44 in missed payment charges from last month to this month!

 

What do I do now. I'm still waiting on a response from my SAR.

 

I know I've paid the £1 per account and can prove it, so what should I do!?

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nothing whats so urgent about that?

 

you are supposed to pay them the stated monthly figure on the statement

 

you are not

so they have levied their usual unlawful PENALTY fee of £12

 

the notice [NOSIN] letter is what they must send if they levy a PENALTY charge

 

just add them to the reclaiming spreadsheet

you are going to do

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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If the default is made up of charges or because of those charges they added a default, then yes. It can be challenged.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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reclaim THEN address the default issues.

 

only if the Default Notice 14 day figure contained PENALTY charges

or was SOLELY their charges can it be asked to be removed.

 

same goes for markers

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 1 month later...

Hi,

 

I have finally received the SAR request from Shop Direct today.

 

I have to say, I expected it to be bigger, it's fit into a standard A4 window envelope.

 

It does not contain most of the things I requested in the SAR.

 

I have a few pages of screenshots,

which don't seem to date back to the entire history of the account

but do show some letter fees (£12 per letter) and late £12 charges.

 

There are also some printouts of what I'm assuming must be excel spreadsheets pasted into Word

and not set to landscape and not aligned. I can't make heads or tails of it.

 

There are no statements,

no CCAs,

no transcripts of telephone conversations,

no default notices and so forth.

 

It also says, at the bottom of the letter,

 

"Full details on how we use your data and who it is passed to is contained

within the data protection policy pages in our catalogue."

 

Basically, look it up yourself.

 

What are the next steps? They haven't followed up properly. Is there a letter to send back?

 

Thanks.

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is the 40days up

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Yes, a while ago.

 

I received a letter early February which thanked me for the SAR request

and they were gathering the information.

 

I've just received the very little bit of information today and

 

I sent a letter on 13th December reminding them.

 

It's been 66 days since then.

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having had sars from them before the info will be in the logs

 

you wont get calls more recent than 3mts transcripted, if at all

you certainly wont, or rarely get a DN copy.

 

can you scan up

barring the rubbish which is not 'data

 

what you have got?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 10 months later...

Did we ever find out what happened with this case?

 

Kinda entering in to a similar situation with NDR/Shop Direct and this has been a good read.

 

 

They are threatening me with a default on my account.

 

 

That doesn't worry me in the slightest in all honesty, as this is my mess and I have to deal with it.

 

What worries me is how they go about getting the debt back?

 

 

I am just paying them £100 each month at the moment but they are still not listening.

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