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    • I did ask them why, but seems they have more spare cash than we do .. ;-( .. I doubt their bank would even support a chargeback after a year has passed. Anyway I've constructed my first DRAFT Snotty Letter .. so here goes ..   RE: PCN 4xxxxx Dear ALLIANCE PARKING Litigation Dept, Thank you for your dubious Letter Of Claim (dated 29th April 2024) of £100 for just 2 minutes of overstay. The family rolled around on the floor in amazement of the idea you actually think they’d accept this nonsense, let alone being confused over the extra unlawful £70 you had added. Shall we raise that related VAT issue with HMRC, or perhaps the custodians of the unicorn grain silos? Apart from the serious GDPR breach you’ve made with the DVLA and your complete failure in identifying the driver, we’re dumbfounded that the PCN is still not compliant with the PoFA (2012 Schedule 4 Under Section 9.2.f) even after 12 years of pathetic trial and error. We also doubt a judge would be very impressed at your bone idleness and lack of due diligence regarding the ANPR entry / exit periods compared with actual valid parking periods. Especially with no consideration of the legally allowed grace periods and the topological nature of the Cornish landscape versus a traditional multi-storey. And don’t even get us started on the invisible signage during the ultra busy bank holiday carnage, that is otherwise known as the random parking chaos in the several unmarked over-spill fields, or indeed the tedious “frustration of contract” attempting to get a data connection to Justpark.  We suggest your clients drop this extreme foolishness or get an absolute hammering in court. We are more than ready to raise the issues with a fair minded judge, who will most likely laugh your clients out in less time than it takes to capture more useless ANPR photos. We will of course be requesting “an unreasonable costs order” under CPR 27.14.2.g and put it toward future taxis to Harlyn Bay instead.  We all look forward to your clients' deafening silence. Legal Counsel on behalf of the Vehicle Keeper.  
    • Hi,t I'm not sure if I'm posting in the right subsection but General Retail appears to be the closest to it I think... About a year and a half ago I got a new phone so I listed my iPhone 10 on eBay.  The listed stated 'UK only' and 'no returns accepted'. Considering I had had the phone for about 4 years, I myself was amazed that I had kept it in such good condition all that time - apart from being slightly scuffed around the charging port there was absolutely nothing wrong with it. It had the original box, its unopened original Apple cable, plug, and earbuds, and I threw in a case for it and It had always had a screen protector on it. Someone wanted it from Armenia, and I stupidly agreed to it.  She paid and I sent it off, fully insured. Not long after she received it, she sent a message saying it 'was not as described', so I asked to see photos of whatever was the problem.  She sent two photographs of the box.  Just the box.  I said I wasn't even going to consider refunding her unless she told me what she meant by 'not as described'.  I thought, if it's been damaged in transit, then it would be covered by the insurance. Anyway, she didn't respond at all, even though I had messaged her several times, so she opened a case with eBay. I have sold a fair few things of mine on eBay in the past buy had never had had anyone come back to me asking for a refund.  I got in touch with eBay several times by phone and by email, and found out they always side with the buyer, no matter what with their 'eBay Seller Guarantee'.  She had been told she could keep the phone and told me they would recover the money from me from my account blah blah.  So I unlinked all of my cards etc and changed my bank account to one that I never use with no money in it. My account got suspended.  I continued to try to explain to eBay that I had been scammed but I got nowhere. My account was permanently inaccessible by this point. I reported the phone stolen and the IMEI blacklisted but I'm not sure if that would make any difference being in Armenia, but it was all I could think of to piss the buyer off. A couple of months later I was contacted by email by a debt recovery company (I can' remember who now), to whom I explained I will not discuss the matter with them until I had received an SAR I had requested from eBay. As I could no longer access my account, I couldn't review the communication I needed to show I was not in the wrong. The SAR was produced but I was advised that the information I was looking for would not be included but I said I wanted it anyway.  There were so many codes etc. and hoops to jump through to access it, that even after trying whilst on the phone to them, I still couldn't get into it, so I never got to see it in the end.  I think they said they would send the code by post but they never did and I forgot about it after a while. I've just come across a couple of emails from Moorgroup, asking me to phone them to discuss a private matter regarding eBay.  I haven't replied or done anything at all yet.  The amount they are trying to recover from me is £200ish from what I remember. I know it's not that much but I don't want to pay the b*astards on general principle. I've had a lot of useful advice from CAG in the past about debt collectors but it has always been about being chased by creditors, I've never been in this situation before. I don't know what power they legally have to recover the 'debt', and most importantly, I am two years into a DRO, and the last thing I want is another CCJ to shake off if I'm cutting my nose off to spite my face.   Any advice gratefully received!!
    • Hi, I have the Sims 4 on Macbook. Over the last year I have paid for multiple add on packs spending a lot of money on them. I bought them all in good faith as my Mac met all the minimum requirements to play them. I have been playing happily for about a year and bought my latest pack just over a week ago. The games were all working fine yesterday. Then suddenly today EA released a new app to launch the games and this new app requires a MAC OS that my computer cannot use. Now suddenly none of my games are accessible and I am unable to play anything. They did not warn us about this change in requirements and if I had known they would be doing this I wouldn't have bought all these add ons as they are now all totally unusable. The games themselves have not changed, only their app to launch them and I can't afford to buy a brand new mac just to play. So my question is how can they change the minimum requirements after I have paid for a game? I agreed to pay for them based on the fact my mac met their requirements and was not informed when purchasing that this would be an issue in the future. I understand new games (like Sims 5 which is to be released next year) might not be compatible but this is a 10yr old game that they have suddenly made inaccessible due to their new launch app. Does anybody know if I can do anything or anyway to get a partial refund from them? Thanks   Here are their T&C... I can't find anything in there about them being able to do this so not sure what to do https://tos.ea.com/legalapp/WEBTERMS/US/en/PC/
    • OK. Thank you all for the input.  I'll ignore their letters of demand but NEVER ignore a letter of claim. I'm bracing myself for the stress as their demands £££ goes up and the case gets sent to debt collectors. 
    • OK.  It was worth a try. Their case is still pants and they have broken their own Code of Practice numerous times.
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TV Licensing & Iqor Recovery - Threats to pass to DCA for TV Licence not yet due!!


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Purely because if the truth be known, they have no way of knowing who is watching live broadcasts and who isn't, they have no detection equipment be it hand held or in one of their fictional detector vans.

Oh dear, not the old 'TVdetection is a myth' conspiracy theory? There's no secret to the science involved in detecting a local oscillator at work, even if it's not relied on as much as it used to be.

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The TVL is solely for the purpose of funding the BBC, not commercial TV. So called popularity does not constitute quality, if you think watching chefs skate on ice or filming a man doing his job of work is decent out put then we must agree to disagree, it is the lowest common denominator, cheap TV. What commercial channels do is their business, no one pays for them, they live or die by advertising. The BBC is funded by a tax , therefore has a duty to provide , or at least attempt to provide a programming schedule that should seek to set standards, inform , educate as well as entertain. It clearly lost its way a long time ago. I am not getting into an argument with you or bothering to reply again, a thoroughly rotten & morally bankrupt organisation that should have its funding re modelled or be put out to grass.

 

Why judge a broadcaster on the lowest standard of its output? You might as well condemn ITV and Channel 4 solely on the basis of dross like 'I'm a Celebrity' and 'Big brother'. Clearly if all you know about the BBC is the stuff you think is beneath you, then obviously you don't watch BBC2, BBC4, or indeed BBC1 outside of a few peak hours programmes, so aren't in a position to make such a judgement.

 

We also most certainly do pay for the commercial channels, since their funding is ultimately composed of a percentage of the prices that we pay for the goods/services that they advertise.

Edited by citizenB
Please keep things civil
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[quote=Bazooka Boo;4199349

 

All they have is a list of addresses in the UK that tells them who has a licence, and who doesn't, if you needed a licence then you would be made to purchase one at the point of sale of a TV.

 

H i bazooka. How would that work? Many people have more than 1 T.V. in their homes which are bought at different times. Plus if people pay with cash how would they know if the address given was correct or even existed. People might be giving wrong addresses now if they pay cash. Can you imagine the queues at PC Curry World if they had to provide multiple forms of ID and proof of address.

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A message to Staraker.

 

Nothing in my post you have quoted was insulting or personal. Might i suggest you edit your reply & stop being insulting or i will report the post to the moderators. No one minds a discussion with differing opinions but i won`t allow you to be rude & drag the topic down for people who want advice. I can see you are on the topic as i type, i would appreciate you amending the post ASAP . Thank you.

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they have no detection equipment be it hand held or in one of their fictional detector vans.

 

I am a bit out of the loop nowadays but back in the day then 'detector vans' certainly existed and worked, they used DF techniques and locked onto the IF Oscillator which is a transmitter.

Now the new digital systems may be different but I think they still use ID oscillators so they can detect if the progam beilg watched is being received by the Aerial or via the Internet ( no RF/IF for the internet).

 

Then of course I could go into the whole 'Tempest' scene.

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Oh dear, not the old 'TVdetection is a myth' conspiracy theory? There's no secret to the science involved in detecting a local oscillator at work, even if it's not relied on as much as it used to be.

 

Not relied upon at all - in the sense that the evidence has never been used in Court.

 

The other fact we know (that the BBC went all the way to the ICO to avoid disclosing how many detectors there are in use) makes it very likely that the number is very small, or zero. There can be no other explanation.

 

TVL simply knocks on doors - that is what it does 3 million+ times a year. The wise occupant does not acknowledge them, does not speak to them.

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I have to admit that when I read on their website that they wont disclose about the equipment etc it kinda made me think that too.

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I have to admit that when I read on their website that they wont disclose about the equipment etc it kinda made me think that too.

 

In truth, they probably don't need it. As long as there is a (metaphorical) queue of 400,000 people, all waiting to cleanse their souls and confess to the men & women with clipboards, why would they risk getting their expensive detectors dirty - that unicorn dung can be a pain to get out, too. :wink:

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Plus I really can't be wasting my time arguing why or why not you need a licence.

 

I know what I know, and I have all the information I need to make an informed decision not to buy a TV licence, if others feel obliged to do so, then that is entirely your their decision.

 

Once again this emotive subject has deteriorated into a 'my dads bigger than your dad' argument. I am happy to impart what knowledge I have on this issue, having researched it for a number of years, what you choose to do with that information is again entirely up to you.

 

Instead of picking holes and splitting hairs in other peoples advice, why not do a bit of research first, before repeating the mantra we have all been fed over the years?

 

For that reason "I'm out".

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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The other fact we know (that the BBC went all the way to the ICO to avoid disclosing how many detectors there are in use) makes it very likely that the number is very small, or zero. There can be no other explanation.

 

There are exactly ZERO!

The BBC has a fleet of 16 vans on lease from a company, but these 'vans' are simply minibuses...

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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A message to Staraker.

 

Nothing in my post you have quoted was insulting or personal. Might i suggest you edit your reply & stop being insulting or i will report the post to the moderators. No one minds a discussion with differing opinions but i won`t allow you to be rude & drag the topic down for people who want advice. I can see you are on the topic as i type, i would appreciate you amending the post ASAP . Thank you.

 

So you offering your skewed opinion of the BBC did not 'drag the topic down for people who want advice' in the first place? If you think that pointing out the logical flaws in what you claimed constitutes an 'insult', then that says more about you than me.

Edited by Staraker
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Plus I really can't be wasting my time arguing why or why not you need a licence.

 

I know what I know, and I have all the information I need to make an informed decision not to buy a TV licence, if others feel obliged to do so, then that is entirely your their decision.

 

Once again this emotive subject has deteriorated into a 'my dads bigger than your dad' argument. I am happy to impart what knowledge I have on this issue, having researched it for a number of years, what you choose to do with that information is again entirely up to you.

 

Instead of picking holes and splitting hairs in other peoples advice, why not do a bit of research first, before repeating the mantra we have all been fed over the years?

 

For that reason "I'm out".

 

The problem with this debate is that there are basically three groups of people, the first being those who recognise that they require a TV licence and so have one, and the second those who genuinely don't need one. I have every sympathy for the latter if they get improperly hassled by TVL, and which happily advice them on how they should deal with them (including before the fact). Unfortunately there is a third group of people who should have a licence, but don't, and seem to revel in both poisoning the debate, and counter-productively 'advising' those in that second group to behave in a way that is guaranteed to wind TVL up.

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T YOU NEED TO KNOW ABOUT THE TV LICENCE AND iPLAYER

WHO NEEDS A TV LICENCE?

Anyone watching or recording TV programmes on any channel as they are being broadcast. Whatever device you use to watch programmes – a TV set, computer, laptop or mobile phone – you must pay the £145.50 licence fee. Over-75s are entitled to a free licence. Anyone without a valid licence risks prosecution and a fine of up to £1,000.

WHAT CAN YOU WATCH WITHOUT ONE?

Programmes on the iPlayer, the BBC’s catch-up service, provided you view them after they have been broadcast. Those using the iPlayer’s Watch Live function, which broadcasts eight channels at virtually the same time as on TV, will need a licence.

HOW MANY ARE VIEWING ONLINE TO DOGE LICENCE FEE?

The BBC won’t reveal how much revenue it is losing because people watch online but it is likely to be well into the millions. Three per cent of people don’t pay a licence fee, equal to a million households, but it’s unclear how many of them are using iPlayer.

HOW CAN BBC TELL WHO WATCHES LIVE OR CATCH-TV?

It can't. It relies on honesty. Anyone not paying a licence fee has to submit a declaration that they are not watching or recording live broadcasts. Licence enforcers can make house visits to check and if your explanation is accepted, they put your account on ‘hold’ for two years, before investigating again.

COULD NON-FEE PAYERS BE CHARGED FOR iPLAYER?

Possibly, but it would be complicated. The BBC could introduce a system similar to Sky, under which customers cannot watch any programmes on TV sets, laptops, or mobile devices without an ID code. However, this would involve an enormous amount of bureaucracy. Equally, the BBC could not charge all viewers to watch iPlayer, because existing licence holders would end up paying twice for the same service.

HOW MUCH IS LIVE ON iPLAYER

The only ‘live’ programmes on iPlayer are the eight BBC channels screened on the Watch Live section, for which you still need a licence. Most other programmes are available on catch-up.

MOST READ NEWS

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I know what I know,.

 

And I don't need anybody telling me the truth.

 

Nevertheless you appear to be advocating Civil Disobedience and I do not think that is in line with the CAG philosophy.

 

You (and others) complain when DCAs bend / break the rules but you seem happy to flout the law.

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So you offering your skewed opinion of the BBC did not 'drag the topic down for people who want advice' in the first place? If you think that pointing out the logical flaws in what you claimed constitutes an 'insult', then that says more about you than me.

 

Telling members that they are " gobbing off" is an insult, it is the insult that i was referring too as i suspect you know full well, anyway that has been dealt with , again, as i`m sure your aware. My view of the BBC / TVL is far from skewed, i know the law regarding the need for a licence, i will offer factual lawful advice regarding its necessity, i will however conduct my self with civility & manners to other members whilst doing so.

 

To paraphrase the Bond Villian, Goldfinger

Choose your next witticism carefully Mr. Staraker, it may be your last.:wink: [ A Joke BTW ]

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Telling members that they are " gobbing off" is an insult, it is the insult that i was referring too as i suspect you know full well, anyway that has been dealt with , again, as i`m sure your aware.

 

Oh, where I come from, it wouldn't even register as a mild dig amongst friends....

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Oh, where I come from, it wouldn't even register as a mild dig amongst friends....

 

But where you come from & how you choose to interact with your friends is not of any interest to the site or its members. There are certain codes of conduct & a required standard of how one interacts with fellow members, people come here for advice, some in vunerable & fragile states of mind , some extremley anxious or scared of not knowing their legal rights. To be civil is one way of reassuring them & not upsetting them further.

Civility & manners cost nothing & are definitely the barometer of the man. Now, are we done , or do you just want the last word?, if so, be my guest.......

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The licence if paid for monthly pays part of the year in advance I think so if payments are stopped after the 1st 6 months then the licence is recinded.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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Oh, where I come from, it wouldn't even register as a mild dig amongst friends....

 

TBH, I wouldn't care for that kind of language even if I was your friend. It might well be "mild" in the grand scheme of things, but the way in which it was delivered ensures that it could be insulting.

 

I for one would be much more comfortable if you could keep that type of comment for your "friends" and off the forum.

 

As snowy has pointed out - we do expect CAG members to consider others when posting.

 

There is something in the air today on CAGlink31.gif methinks

 

Yes, and I wish it would go away :lol:

Edited by citizenB

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1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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But where you come from & how you choose to interact with your friends is not of any interest to the site or its members. There are certain codes of conduct & a required standard of how one interacts with fellow members, people come here for advice, some in vunerable & fragile states of mind , some extremley anxious or scared of not knowing their legal rights. To be civil is one way of reassuring them & not upsetting them further.

Civility & manners cost nothing & are definitely the barometer of the man. Now, are we done , or do you just want the last word?, if so, be my guest.......

 

No, I get the point that there is a double-standard at play, in which you get to aggresively refer to the BBC as, 'a thoroughly rotten & morally bankrupt organisation,' and 'no one would pay for their rubbish out put masquerading as programming,' with apparent impunity. Neither the BBC nor the commercial broadcasters can be everything to all people, but to suggest that any of them is nothing to everyone just because you think so is pretty insulting to those who don't share that highly polarised view.

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I think this thread has run its course now and postings are now of no assistance to the original thread starter who has not returned to the thread since starting it. I wonder why ?

 

I am now closing the thread.

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Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

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3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

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4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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