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    • HI DX Yes check it every month , after I reinstated the second DD I was checking every week. Also checked my bank statements and each payment has cleared. When responding to the court claim does it need to be in spefic terms ? Or laid out in a certain format? Or is it just a case of putting down in writing how I have expained it on CAG?
    • Come and engage with homelessness   Museum of Homelessness MUSEUMOFHOMELESSNESS.ORG The award-winning Museum of Homelessness (MoH) was founded in 2015 and is run by people with direct experience of homelessness. A very different approach. If you're in London you should go and see them
    • You have of course checked the car is now taxed and the £68 is stated against  the same reg?  If the tax for the same car did over lap, then I can't see you having an issue pleading not guilty Dx
    • The boundary wiill not be the yellow line.  Dx  
    • Afternoon all Looking for advice before I defend claim for car tax payment that the DVLA claim I owe £68 from an idemity claimback from my bank and unpaid tax  brief outline. Purchased car Jan 30th ,garage paid the tax for me after I gave them my card details  first payment £68 out in Feb 24  followed by payment of £31 from March due to end Jan 24 Checked one of my vehicle apps and about 7-10 days later car showing as untaxed? No reason why but it looks like DVLA cancelled it , this could be because I did not have the V5 and the gargae paid on my behalf but not sure did not receive a letter to say car was untaxed.  Fair enough I set up the tax again staight away in Feb 24  and first payment out Mar 31st , and each payment since has come out each month for £31 , this will end Feb/Mar 2025, slightly longer than the original tax set up, all good. I then claimed the £68 back from my bank as an indemity refund as obviously I had paid but DVLA had cancelled therefore it was a payment for nothing?  Last week recieved a SJP form dated 29th May stating that DVLA were claiming for unpaid tax and a false indemity claimback which of course is the £68. It also stated that I had received two previous letters offering me the oppotunity to pay that £68 but as I had not responded it was now a court claim that I must admit guilt for or defend. My post is held for weeks at a time from Royal Mail ( keepsafe) due to me receiving hospital tretament at weeks at a time that said I did not receive any previous letters from DVLA. I am happy to defend this and go to court but wondering what CAG members think? In summary I paid an initial amount of £68 and then a DD of £31 , tax cancelled  I set up a new DD at £31 a month all in the month of Feb 2024, I claimed the £68 back from my bank. DD has been coming out each month without issue and I have paperwork to show the breakdown for both DD setup's plus bank statements showing the payments coming out . The second DD set up has extended payments up to Feb/Mar 2025. DVLA claiming the £68 was ilegally claimed back despite the fact they cancelled the original DD for reasons unknown. Is this defendable ? I will post up documents including the original DD conformations 
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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TV Licensing & Iqor Recovery - Threats to pass to DCA for TV Licence not yet due!!


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Purely because if the truth be known, they have no way of knowing who is watching live broadcasts and who isn't, they have no detection equipment be it hand held or in one of their fictional detector vans.

Oh dear, not the old 'TVdetection is a myth' conspiracy theory? There's no secret to the science involved in detecting a local oscillator at work, even if it's not relied on as much as it used to be.

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The TVL is solely for the purpose of funding the BBC, not commercial TV. So called popularity does not constitute quality, if you think watching chefs skate on ice or filming a man doing his job of work is decent out put then we must agree to disagree, it is the lowest common denominator, cheap TV. What commercial channels do is their business, no one pays for them, they live or die by advertising. The BBC is funded by a tax , therefore has a duty to provide , or at least attempt to provide a programming schedule that should seek to set standards, inform , educate as well as entertain. It clearly lost its way a long time ago. I am not getting into an argument with you or bothering to reply again, a thoroughly rotten & morally bankrupt organisation that should have its funding re modelled or be put out to grass.

 

Why judge a broadcaster on the lowest standard of its output? You might as well condemn ITV and Channel 4 solely on the basis of dross like 'I'm a Celebrity' and 'Big brother'. Clearly if all you know about the BBC is the stuff you think is beneath you, then obviously you don't watch BBC2, BBC4, or indeed BBC1 outside of a few peak hours programmes, so aren't in a position to make such a judgement.

 

We also most certainly do pay for the commercial channels, since their funding is ultimately composed of a percentage of the prices that we pay for the goods/services that they advertise.

Edited by citizenB
Please keep things civil
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[quote=Bazooka Boo;4199349

 

All they have is a list of addresses in the UK that tells them who has a licence, and who doesn't, if you needed a licence then you would be made to purchase one at the point of sale of a TV.

 

H i bazooka. How would that work? Many people have more than 1 T.V. in their homes which are bought at different times. Plus if people pay with cash how would they know if the address given was correct or even existed. People might be giving wrong addresses now if they pay cash. Can you imagine the queues at PC Curry World if they had to provide multiple forms of ID and proof of address.

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A message to Staraker.

 

Nothing in my post you have quoted was insulting or personal. Might i suggest you edit your reply & stop being insulting or i will report the post to the moderators. No one minds a discussion with differing opinions but i won`t allow you to be rude & drag the topic down for people who want advice. I can see you are on the topic as i type, i would appreciate you amending the post ASAP . Thank you.

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they have no detection equipment be it hand held or in one of their fictional detector vans.

 

I am a bit out of the loop nowadays but back in the day then 'detector vans' certainly existed and worked, they used DF techniques and locked onto the IF Oscillator which is a transmitter.

Now the new digital systems may be different but I think they still use ID oscillators so they can detect if the progam beilg watched is being received by the Aerial or via the Internet ( no RF/IF for the internet).

 

Then of course I could go into the whole 'Tempest' scene.

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Oh dear, not the old 'TVdetection is a myth' conspiracy theory? There's no secret to the science involved in detecting a local oscillator at work, even if it's not relied on as much as it used to be.

 

Not relied upon at all - in the sense that the evidence has never been used in Court.

 

The other fact we know (that the BBC went all the way to the ICO to avoid disclosing how many detectors there are in use) makes it very likely that the number is very small, or zero. There can be no other explanation.

 

TVL simply knocks on doors - that is what it does 3 million+ times a year. The wise occupant does not acknowledge them, does not speak to them.

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I have to admit that when I read on their website that they wont disclose about the equipment etc it kinda made me think that too.

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I have to admit that when I read on their website that they wont disclose about the equipment etc it kinda made me think that too.

 

In truth, they probably don't need it. As long as there is a (metaphorical) queue of 400,000 people, all waiting to cleanse their souls and confess to the men & women with clipboards, why would they risk getting their expensive detectors dirty - that unicorn dung can be a pain to get out, too. :wink:

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Plus I really can't be wasting my time arguing why or why not you need a licence.

 

I know what I know, and I have all the information I need to make an informed decision not to buy a TV licence, if others feel obliged to do so, then that is entirely your their decision.

 

Once again this emotive subject has deteriorated into a 'my dads bigger than your dad' argument. I am happy to impart what knowledge I have on this issue, having researched it for a number of years, what you choose to do with that information is again entirely up to you.

 

Instead of picking holes and splitting hairs in other peoples advice, why not do a bit of research first, before repeating the mantra we have all been fed over the years?

 

For that reason "I'm out".

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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The other fact we know (that the BBC went all the way to the ICO to avoid disclosing how many detectors there are in use) makes it very likely that the number is very small, or zero. There can be no other explanation.

 

There are exactly ZERO!

The BBC has a fleet of 16 vans on lease from a company, but these 'vans' are simply minibuses...

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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A message to Staraker.

 

Nothing in my post you have quoted was insulting or personal. Might i suggest you edit your reply & stop being insulting or i will report the post to the moderators. No one minds a discussion with differing opinions but i won`t allow you to be rude & drag the topic down for people who want advice. I can see you are on the topic as i type, i would appreciate you amending the post ASAP . Thank you.

 

So you offering your skewed opinion of the BBC did not 'drag the topic down for people who want advice' in the first place? If you think that pointing out the logical flaws in what you claimed constitutes an 'insult', then that says more about you than me.

Edited by Staraker
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Plus I really can't be wasting my time arguing why or why not you need a licence.

 

I know what I know, and I have all the information I need to make an informed decision not to buy a TV licence, if others feel obliged to do so, then that is entirely your their decision.

 

Once again this emotive subject has deteriorated into a 'my dads bigger than your dad' argument. I am happy to impart what knowledge I have on this issue, having researched it for a number of years, what you choose to do with that information is again entirely up to you.

 

Instead of picking holes and splitting hairs in other peoples advice, why not do a bit of research first, before repeating the mantra we have all been fed over the years?

 

For that reason "I'm out".

 

The problem with this debate is that there are basically three groups of people, the first being those who recognise that they require a TV licence and so have one, and the second those who genuinely don't need one. I have every sympathy for the latter if they get improperly hassled by TVL, and which happily advice them on how they should deal with them (including before the fact). Unfortunately there is a third group of people who should have a licence, but don't, and seem to revel in both poisoning the debate, and counter-productively 'advising' those in that second group to behave in a way that is guaranteed to wind TVL up.

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T YOU NEED TO KNOW ABOUT THE TV LICENCE AND iPLAYER

WHO NEEDS A TV LICENCE?

Anyone watching or recording TV programmes on any channel as they are being broadcast. Whatever device you use to watch programmes – a TV set, computer, laptop or mobile phone – you must pay the £145.50 licence fee. Over-75s are entitled to a free licence. Anyone without a valid licence risks prosecution and a fine of up to £1,000.

WHAT CAN YOU WATCH WITHOUT ONE?

Programmes on the iPlayer, the BBC’s catch-up service, provided you view them after they have been broadcast. Those using the iPlayer’s Watch Live function, which broadcasts eight channels at virtually the same time as on TV, will need a licence.

HOW MANY ARE VIEWING ONLINE TO DOGE LICENCE FEE?

The BBC won’t reveal how much revenue it is losing because people watch online but it is likely to be well into the millions. Three per cent of people don’t pay a licence fee, equal to a million households, but it’s unclear how many of them are using iPlayer.

HOW CAN BBC TELL WHO WATCHES LIVE OR CATCH-TV?

It can't. It relies on honesty. Anyone not paying a licence fee has to submit a declaration that they are not watching or recording live broadcasts. Licence enforcers can make house visits to check and if your explanation is accepted, they put your account on ‘hold’ for two years, before investigating again.

COULD NON-FEE PAYERS BE CHARGED FOR iPLAYER?

Possibly, but it would be complicated. The BBC could introduce a system similar to Sky, under which customers cannot watch any programmes on TV sets, laptops, or mobile devices without an ID code. However, this would involve an enormous amount of bureaucracy. Equally, the BBC could not charge all viewers to watch iPlayer, because existing licence holders would end up paying twice for the same service.

HOW MUCH IS LIVE ON iPLAYER

The only ‘live’ programmes on iPlayer are the eight BBC channels screened on the Watch Live section, for which you still need a licence. Most other programmes are available on catch-up.

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I know what I know,.

 

And I don't need anybody telling me the truth.

 

Nevertheless you appear to be advocating Civil Disobedience and I do not think that is in line with the CAG philosophy.

 

You (and others) complain when DCAs bend / break the rules but you seem happy to flout the law.

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So you offering your skewed opinion of the BBC did not 'drag the topic down for people who want advice' in the first place? If you think that pointing out the logical flaws in what you claimed constitutes an 'insult', then that says more about you than me.

 

Telling members that they are " gobbing off" is an insult, it is the insult that i was referring too as i suspect you know full well, anyway that has been dealt with , again, as i`m sure your aware. My view of the BBC / TVL is far from skewed, i know the law regarding the need for a licence, i will offer factual lawful advice regarding its necessity, i will however conduct my self with civility & manners to other members whilst doing so.

 

To paraphrase the Bond Villian, Goldfinger

Choose your next witticism carefully Mr. Staraker, it may be your last.:wink: [ A Joke BTW ]

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Telling members that they are " gobbing off" is an insult, it is the insult that i was referring too as i suspect you know full well, anyway that has been dealt with , again, as i`m sure your aware.

 

Oh, where I come from, it wouldn't even register as a mild dig amongst friends....

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Oh, where I come from, it wouldn't even register as a mild dig amongst friends....

 

But where you come from & how you choose to interact with your friends is not of any interest to the site or its members. There are certain codes of conduct & a required standard of how one interacts with fellow members, people come here for advice, some in vunerable & fragile states of mind , some extremley anxious or scared of not knowing their legal rights. To be civil is one way of reassuring them & not upsetting them further.

Civility & manners cost nothing & are definitely the barometer of the man. Now, are we done , or do you just want the last word?, if so, be my guest.......

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The licence if paid for monthly pays part of the year in advance I think so if payments are stopped after the 1st 6 months then the licence is recinded.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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Oh, where I come from, it wouldn't even register as a mild dig amongst friends....

 

TBH, I wouldn't care for that kind of language even if I was your friend. It might well be "mild" in the grand scheme of things, but the way in which it was delivered ensures that it could be insulting.

 

I for one would be much more comfortable if you could keep that type of comment for your "friends" and off the forum.

 

As snowy has pointed out - we do expect CAG members to consider others when posting.

 

There is something in the air today on CAGlink31.gif methinks

 

Yes, and I wish it would go away :lol:

Edited by citizenB

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4: Staying Calm About Debt  Read Here

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1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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But where you come from & how you choose to interact with your friends is not of any interest to the site or its members. There are certain codes of conduct & a required standard of how one interacts with fellow members, people come here for advice, some in vunerable & fragile states of mind , some extremley anxious or scared of not knowing their legal rights. To be civil is one way of reassuring them & not upsetting them further.

Civility & manners cost nothing & are definitely the barometer of the man. Now, are we done , or do you just want the last word?, if so, be my guest.......

 

No, I get the point that there is a double-standard at play, in which you get to aggresively refer to the BBC as, 'a thoroughly rotten & morally bankrupt organisation,' and 'no one would pay for their rubbish out put masquerading as programming,' with apparent impunity. Neither the BBC nor the commercial broadcasters can be everything to all people, but to suggest that any of them is nothing to everyone just because you think so is pretty insulting to those who don't share that highly polarised view.

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I think this thread has run its course now and postings are now of no assistance to the original thread starter who has not returned to the thread since starting it. I wonder why ?

 

I am now closing the thread.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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