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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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      By SOD'EM · Posted

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    • steam_hammer
      Another P2G / EVRi Lost Parcel Claim

      By steam_hammer · Posted

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      By pralink · Posted

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      By aries18pk · Posted

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    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.
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Beware Asda Home Delivery

Conniff

By Conniff
in Online Stores

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Conniff

Conniff

Posted
Posted

We have used Asda as our main shopping store since what seems like fore ever. The past couple of years we have used the on line store to get the bulky and heavy thing and generally spend in excess of £100 each time.

 

I have noticed over the past few shops that the quality of the goods has dropped in that they are disposing of their goods that have very limited Sell By Date left.

For instance, the last shop had a pork pie with only 14 hours left before the Best Before expired.

 

I have complained and they have changed the goods, I have complained to the CEO and all they did was offer me the cost of those items back. I don't want money, I want fresh goods, how the hell am I supposed to consume all of these fresh/chilled goods within 24 hours?

A couple of months ago, the oranges arrived rotten, not just a spot, this was over at least half of the orange so in no way could have been missed by the packer, it had to have been done on purpose. I didn't even get an apology, just a man in a van with 3 oranges to replace the rotten ones.

 

Maybe this is only the Plymouth store that does it. I was assured that this wasn't company policy, so tell the stores then and stop sending out stuff you will have to ditch the next day.

 

I think I've given them enough chances, and it's time to try someone else. It won't be Tesco though, the quality of their food is disgusting, made as cheap as possible and not fit for rats, so Sainsburys it is.

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ploddertom

ploddertom

Posted
Posted

Have seen this so many times before. On many visits to the supermarket have I seen kids doing the shopping for these or bored adults just grabbing the first thing that comes to mind without any regard to size or condition. Having been a "victim" of this in the past we no longer buy anything fresh for home delivery using instead local butcher, greengrocer, milkman & fish merchant. OK might be a little more in price but the quality is there.

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Sparks_

Sparks_

Posted
Posted

I have watched the pickers as well, they seem to be very rushed as in to many shopping lists to fill in the time provided and unable or unwilling to check quality and dates of the food stuff, I complain each time something is wrong and fill out their online survey things but it doesnt improve! They need to give the pickers more training, more time to do a good job and to stop thinking people will stay with them if it gets any worse!

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renegadeimp

renegadeimp

Posted
Posted

Just to note, morrisons are doing online shopping in the near future, and they are having specialist pickers purely for the orders. For Market Street products, they will be picking up fresh food made and packed the same day.

 

I know it's slightly off topic, but its a heads up since they have a very good reputation for fresh food.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

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citizenB

citizenB

Posted
Posted

Yes, I like morrisons, for fresh fruit and vegetables and they have a good butcher department as well.

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renegadeimp

renegadeimp

Posted
Posted

If you have an issue with a store, contact the manager or head office. Fish Bar in almost all morrisons stores are located towards the back of the store. Only in old stores are they anywhere near the front.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

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seanamarts

seanamarts

Posted
Posted

I stopped shopping on line with Asda for the same reason, plus the fact they were always late and missed them a few times having to go out. I also complained at the highest level and was told I could have two loads sent for free, big deal...

 

Tesco is no better, with out of date food, but at least they will refund on the spot and compensate with in a few days.

 

Sainsbury is just the same also.

 

If I was able to go out to shop I go to Morrisons every time, their food is top notch in both our stores. I will certainly be shopping with them when they start the online shopping. Never have i seen out of date food in their shops. Lets hope they are better than the others. I hate getting substandard food, some not fit for human consumption.

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Surfer01

Surfer01

Posted
Posted
If you have an issue with a store, contact the manager or head office. Fish Bar in almost all morrisons stores are located towards the back of the store. Only in old stores are they anywhere near the front.

Kidderminster is one of the newest stores. If they can't be bothered, neither am I, so vote with my feet not that it makes any difference to them. :wink:

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renegadeimp

renegadeimp

Posted
Posted

it does make a difference to any supermarket. But Head OFfice would need to hear the complaints to get it refurbished. Theyre not psychic

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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renegadeimp

renegadeimp

Posted
Posted

Thats probably a single store problem. There are 4-5 morrisons near me and their produce is nothing less than perfect.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Anubis1275

Anubis1275

Posted
Posted

Exactly the same as the one in Rochester, right next to the fresh veg area. I have to use the entrance at the other end of the store as the smell makes me what to throw up. God in heaven knows what numpty is responsible for store layouts but it seems to be standard layout and this is a newly (year or two ago) refurbished store.

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renegadeimp

renegadeimp

Posted
Posted

Key word "refurbished". They only cosmetically refurbish the stores. If there are hard walls and built in sockets etc, then they wont take the time to move them. Theyll just find a space big enough for the department and put it there. Asda and tesco do the same, except morrisons have a 48 hour turnaround time

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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