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    • Absolutely for the agreement they are referring to.... puts them on notice that this is going to be a uphill fight.   Andy 
    • Particular's of claim for reference only 1. the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account (16 digits) 2. The defendant failed to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. 3. The debt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  4. The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Suggested defence 1. The Defendant contends the particulars of the claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.3 (3) in relation to any particular allegation to which a specific response has not been made. 2. The claimant has not complied with paragraph 3 of the PAPDC (Pre action protocol) failed to serve a letter of claim pre claim pursuant to PAPDC changes of the 1st of October 2017. It is respectfully requested that the court take this into consideration pursuant 7.1 PAPDC. 3. Paragraph 1 is noted. I have in the past had financial dealings but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification. 4. Paragraph 2 is denied. I have not been served with a default notice pursuant to the consumer credit act 1974. 5. Paragraph 3 is denied. i am unaware of any legal assignment or notice of assignment. A copy of assignment was sent by Overdales solicitors when acknowledgement of receipt of CPR request was received, but this was not the original.   6. Paragraph 4 is denied. Neither the original creditor or the assignee have served notice pursuant to sec86c of the Credit Consumer Act 1974 Notice of Sums in Arrears and therefore prevented from charging interest on debt regulated by the CCA1974. 7. The defendant submitted a request for a copy of the alleged agreement pursuant to s78 CCA 1974. The claimant has acknowledged receipt of request but has failed to comply. The claimant has failed to provide any evidence of balance or Default Notice requested by CPR 31.14 8. It is therefore denied with regards to defendant owing any monies to the claimant. therefore the claimant is put to strict proof to:  a.  Show how the defendant has entered into an agreement with HSBC. b.  Show and evidence the nature of breach and service of a Default notice pursuant to section 87 (1) CCA 1974. c.  Show and quantify how the defendant has reached the amount claimed for. d.  Show how the claimant has the legal right, either under statute or equity  to issue a claim. 8.  As per civil procedure rule 16.5 (4) it is expected claimant prove the allegation that the money is owed. 9.  Until such time the claimant can comply to a section 78 request he is not entitled, while the default continues, to enforce the agreement 10. By reasons of the facts and matters set out above, it is denied that the claimant is entitled to the relief claimed or any relief.     .
    • OK, well rereading the court orders from March, in the cold light of day rather than when knackered late at night, it is quite clear that on 25 June there will only be a preliminary hearing about Laura representing her son.  Nothing more. It's lazy DCBL who haven't read things properly and have stupidly sent their Witness Statement early. Laura & I had already been working on a WS, and here it is.  It needs tweaking now after reading the rubbish that DCBL sent and after all of LFI's comments.  But the "meat" is there. Defendant's WS - version 1.pdf
    • Morning, I purchased a car from Big Motoring World on 10th December 2023 for £14899.00. On the 15th December I had a problem with the auto start stop function of the car in which the car would stop in the middle of the road with a stop start error message. I called the big assist and the car was booked in for February. The BMW was with them for a week and it came back with the auto stop start feature all fine and all error codes cleared on the report from big motoring world. within 5 days I had the same issue. Warning light coming on and the car stopping. I called big assist again and the car was again booked in for an other repair in May. Car was taken back in may, they had the car for a week and returned with the report saying no issue with the auto stop start feature and blamed my driving. Within 5 days of having the car back it broke down again. This time undrivable. I had the rac pick my car up and take to Stephen James BMW for a full diagnostic. The diagnostic came back with the car needing a new fuel system as magnetic swarf was found.  I have sent big motoring world a letter stating all the issues and that under the consumer rights act 2015 I have asked for a replacement vehicle. all reports from Stephen James BMW have been sent over to big motoring world. Big motoring world have come back and said they will respond to my complaint within 14 days for the date of my complaint letter. I am not feeling confident on the response from them, what are my next steps?   Thanks in advance. 
    • That is really good is that a mistake last off "driver doesn't have a licence" I assume that should be keeper? The Court requested me to send the Court and applicant proof of my sons disability from their GP this clearly shows he has Severe Mental Impairement, he is also illiterate.  I naively assumed once the applicant received this that they would drop the claim.  It offends me that Bank has asked the Judge to throw the case out at the preliminary hearing and to make us pay up.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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REMOVAL of Experian default by VodaFone


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Please click the "Report " link

 

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Start your own new thread

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I have phoned on several occasion regarding removal of a default from Experian.

 

I had an account with vodofone at my previous address which was kept up to date to my knowledge,

i have currently aplied for a extended mortagage which i have been denied d

ue to this default which was brought to my attention for the first time.

 

I have paid this off imdeatley as soon as i was made aware.

 

VODAFONE assured me that this would be cleared from Experian and i would no long appear on that site as a default or be on experian at all, however this has not been the case.

 

I have once again chased Vodaphone and they have said to contact yourselves in order to do this.

 

I would apericate it if you could attend to his as a matter for urgency as i have been trying to get this resolved for 2 months now.

 

Kind regards

 

Isobel Lloyd

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Hi welcome to CAG, I think you may be under some mistaken idea that CAG can remove the default entry this is a self help consumer forum.

You must contact the data controller at Vodafone to chase up the removal of the default entry.

Are you sure Vodafone suggested you contact us???

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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Theres no point asking us to do it. However, we do have a very good vodafone rep on here called Lee. Perhaps it might be a good idea to get him involved?

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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moved to the telecom forum so lee sees it.

 

are you sure they said they'd remove the default?

 

or did they say they'd mark the debt as satisfied, now the bal has been paid?

 

dx

  • Haha 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I can't understand the '' contact yourselves to do this'' statement please clarify.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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i think you guess right - prob read a LEE thread on google?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Isobel, have a read of the following and contact the vodafone web relations team as advised below.

 

 

 

Hi CAGGetInline.aspx?messageid=f2014fe5-3163-11e1-bce5-00237de3a212&attindex=0&cp=-1&attdepth=0&imgsrc=cid:image001.gif%4001CCC570.9FEE10D0&shared=1&hm__login=martinjk999&hm__domain=hotmail.com&ip=10.15.184.8&d=d1594&mf=32&hm__ts=Wed%2c%2018%20Jan%202012%2002:43:16%20GMT&st=martinjk999&hm__ha=01_b0fa07515ff963550b7d61c68955e3c3def29930b720d1c88a5e6174fa36ef9e&oneredir=1 members,

 

We thought it would be nice to introduce ourselves and to assure you all that our presence on CAGGetInline.aspx?messageid=f2014fe5-3163-11e1-bce5-00237de3a212&attindex=0&cp=-1&attdepth=0&imgsrc=cid:image001.gif%4001CCC570.9FEE10D0&shared=1&hm__login=martinjk999&hm__domain=hotmail.com&ip=10.15.184.8&d=d1594&mf=32&hm__ts=Wed%2c%2018%20Jan%202012%2002:43:16%20GMT&st=martinjk999&hm__ha=01_b0fa07515ff963550b7d61c68955e3c3def29930b720d1c88a5e6174fa36ef9e&oneredir=1 is with the very best of intentions.

vodafone UK has recently introduced a dedicated Web Relations Team which is keen to seek out customers who’re having difficulties with their accounts and feel that they have no other place to turn to than CAG and other consumer forums and blogs.

Naturally, it’s not possible for us to help directly with account specific queries on CAG and as such we would encourage those members who feel we can help them to contact us privately at [email protected] ne.co.uk (no spaces) quoting ‘WRT135 – CAG Forum’ in the subject line to ensure that it reaches the Web Relations Team.

 

When emailing us we would also ask that you either provide us with a link to your post or thread – if you’ve posted in another member’s thread please also provide your CAG username so that we can check what your query is.

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I have phoned on several occasion regarding removal of a default from Experian.

 

I had an account with vodofone at my previous address which was kept up to date to my knowledge,

i have currently aplied for a extended mortagage which i have been denied d

ue to this default which was brought to my attention for the first time.

 

I have paid this off imdeatley as soon as i was made aware.

 

VODAFONE assured me that this would be cleared from Experian and i would no long appear on that site as a default or be on experian at all, however this has not been the case.

 

I have once again chased Vodaphone and they have said to contact yourselves in order to do this.

 

I would apericate it if you could attend to his as a matter for urgency as i have been trying to get this resolved for 2 months now.

 

Kind regards

 

Isobel Lloyd

 

Hi Isobel,

 

Thanks for making me aware of your concerns.

 

To enable me to get them looked into further could you email me with the relevant details via the Contact us form here quoting the code WRT135 - CAG Forum in the subject line?

 

Once sent you'll receive an automated reply with a reference number. To ensure that it reaches me could you update the thread with this and I'll get back to you as soon as I can?

 

 

I can't understand the '' contact yourselves to do this'' statement please clarify.

 

Hi Brig,

 

I think that the OP's post may be an extract from correspondence sent to Experian.

 

Kind regards to you both.

 

Lee

 

Web Relations Team

 

Vodafone UK

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  • 3 weeks later...

Hi Lee

 

I've seen your replies on here and I wondered if you might be ale to help me with a query...

 

Last Wednesday (10 oct) Vodafone agreed to remove a default from my credit report and said it would show up as removed within 48 hours. It still hasn't been updated and Vodafone have now advised that it can take up to 7-10 days. I am desperate for it to be updated as it's affected me applying for a mortgage and I cannot proceed any further until it's removed from my credit file. Is there anything I can do to ensureit's done as soon as possible? Also, how often do Vodafone update the credit agencies?

 

Thanks so much in advance.

 

Best wishes

Nicola Edwards

 

No worries Brig.

 

Fingers crossed that the OP comes back to the thread soon.

 

Kind regards,

 

Lee

 

Web Relations Team

 

Vodafone UK

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Hi nikkimarie, Lee will pick up on this as soon as possible.

 

You should be aware that removal of any default entry from credit files may not drastically improve your ability to get credit, lenders look at increasingly longer periods of good++ credit management.

  • Haha 1

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Hi Lee

 

I've seen your replies on here and I wondered if you might be ale to help me with a query...

 

Last Wednesday (10 oct) Vodafone agreed to remove a default from my credit report and said it would show up as removed within 48 hours. It still hasn't been updated and Vodafone have now advised that it can take up to 7-10 days. I am desperate for it to be updated as it's affected me applying for a mortgage and I cannot proceed any further until it's removed from my credit file. Is there anything I can do to ensureit's done as soon as possible? Also, how often do Vodafone update the credit agencies?

 

Thanks so much in advance.

 

Best wishes

Nicola Edwards

 

i would start your own thread

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Great, thank you!

 

Hi nikkimarie, Lee will pick up on this as soon as possible.

 

You should be aware that removal of any default entry from credit files may not drastically improve your ability to get credit, lenders look at increasingly longer periods of good++ credit management.

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Share on other sites

Hi Lee

 

I've seen your replies on here and I wondered if you might be ale to help me with a query...

 

Last Wednesday (10 oct) Vodafone agreed to remove a default from my credit report and said it would show up as removed within 48 hours. It still hasn't been updated and Vodafone have now advised that it can take up to 7-10 days. I am desperate for it to be updated as it's affected me applying for a mortgage and I cannot proceed any further until it's removed from my credit file. Is there anything I can do to ensureit's done as soon as possible? Also, how often do Vodafone update the credit agencies?

 

Thanks so much in advance.

 

Best wishes

Nicola Edwards

 

Hi Nicola,

 

Thanks for making me aware of this.

 

To enable me to get matters looked into could you email me with the relevant details via the Contact us form here quoting the code WRT135 - CAG Forum in the subject line?

 

Once sent you'll receive an automated reply with a reference number. To ensure that it reaches me could you update the thread with this and I'll get back to you as soon as possible?

 

Kind regards,

 

Lee

 

Web Relations Team

 

Vodafone UK

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