Thank you - I'll do that today and update the thread when I hear back. Much appreciated.

Hi I'm after some advice. I had two business accounts with Barclays, one a sole trader and a Limited Company account. I had some overdrafts active on both in 2020. As the first lockdown progressed, my business was no longer viable, I made moves to close my business and accounts. I cleared the overdrafts and I am sure I requested to have both accounts closed. I checked my personal spam folder a couple of weeks ago and saw that there was an email from Barclays saying I was possibly overpaying for my overdraft facility. Calling them up I discovered that my Sole Trader account had not been closed and had been accruing bank charges and interest of which the balance was £616.79. They have just written to me to confirm upon investigation: I called in December 2020 and requested for both limited and sole trader accounts to be closed. I was advised that accounts need to be brought to nil before this is completed After gathering the funds to cover the overdraft, I called again in June 2021 and cleared the balance. They have said that during the call I did not request for the Sole Trader account to be closed, only the Limited (this may be true but I am unsure). They have continued to email statements to me (these again were in spam folder). As such it will continue to accrue fees and interest until cleared. The only charges on this account in this time have been fees and interest - I have not made any transactions myself. I'd be grateful if anyone could advise on how to approach this with Barclays. Many thanks.