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    • Thanks DX,   I wasn't aware we could do that for that length of time. I'll ask my wife to check with the bank this week
    • Yeah That's correct. We left rent payment coming out of his bank account from January 2023 - August 2023 until we could find somewhere to sort out his belongings which was fine. I tried to give notice a few times from August 2023 asking for advice from Sanctuary housing how we went about this explaining his condition and that he was in a Nursing home from December 2022. I explained we don't have any legal powers to his account like POT but were in the process of going for Deputyship and that I was the named person to act on his behalf to speak with Santuary housing. I said we could provide details of his condition and proof he was now in a nursing home with date he moved in. This went ignored despite repeated attempts to contact them until a housing manager contacted us end of February 2024 and notice was finally accepted with his tenancy coming to an end March 22 2024. Although they have continued to take rental payments for the flat despite someone else living in it from the 1st April. I wasn't aware payments were still being taken till I checked his May banks statements. I had asked them to back date rental payments to August 2023 when I gave notice rather than just giving notice in March 2024 but they've ignored that bit. I don't see why they shouldn't give it back they've taken money they shouldn't have.
    • go do a Direct Debit Guarantee Clawback to your bank if you've now got control of his bank account finny.
    • Hello, Just to check I understand things right, he moved to a nursing home, you then kept paying the rent for a period of time whilst you sorted his belongings. You have asked to give notice and asked for backdated payments of rent from when you first asked which went ignored? They are still taking rent payments.   Have I understood correct?   If I've got anything wrong please correct me.
    • I contacted Sanctury housing in August 2023 after informing them my father in law who had Dementia had moved into a Nursing home December 2022. We kept the flat for 8 months until such a time we could accomodate some of his furniture that my wife wanted to keep. I contacted them in August 2023 to let them know the situation by email as I was the named person that could speak on his behalf. I informed them that we had left it to late for POT and were seeing a solicitor for Deputyship of his financies. I asked them what information would they need in order to give notice on the flat and we could provide details of his condition and nursing home. This went ignored I left it a month and then called them October 2023. I was promised a call back from a manager over the next few days. This never happened and it was end of November when I contacted them again and they had no record of me calling them. I explained the email and again I was told the local manager to the area would call me. This never happened and I ended up emailing them in January 2024 with a copy of the email from August. Again this went ignored and I had explained to them that we couldn't just go to the bank and stop the DD as we had tried. This email again went ignored. I then had a letter written to our home address in February asking us to get in contact with them (local manager) as they were concerend nobody was living in the flat. He had an email address so I copied in the last 2 emails to say I had been trying to give notice since August 2023. I also stated that I would like the rent that was paid from August 2023 refunded back to his account as I had officially tried to give notice then and it went ignored. He replied to us about wanting to look at the flat then notice could be given once he had contacted the nursing home to confirm he was actually living there now. Notice was giving for the 22 March 2024 and this would be when rent would stop and no further payment would be taken by this point. The fact I asked to be back dated went ignored. I have since noticed on 2 banks statement for April and May that they are still taking Rent payments of £501 from his bank. Further to this which seems very strange. He was with Eon Next for his utility bill again we were having problems getting this stopped as they needed a named person on his account which there wasn't one despite me managing his online account for him. I didn't check the email address that often that I used to set it up and went to check as noticed the credit he had built up with not living there was all getting refunded in February. The email said £600 would be refunded to his account with a (sorry you are leaving us message) but how can he leave as nobody but himself had access to speak with them. I also noticed the lady in the flat above him had a letter from her bank sent to his address with his address details but his name which was dated 4th March well before we had given notice and it said (thank you for giving us your new address details) we have set all this up for your account.   So Sanctuary housing must have been aware he wasn't living there from the ignored emails for the lady above to start changing address details to move into his flat before the housing manager had even got in contact to ask if anyone was living there. What I basically want to know his do we have any legal standing to claim the rent back from when I first contacted them in August 2023? There is roughly £3000 to come back  
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Any ideas who this caller is?


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Hi, I've had a call this morning from xxxxxxxxxxxxxx, message left was a recorded message from 'xxxxx from GL4'. asking me to call and quoting a ref no. I have no intention of calling back as have no idea who this is and a quick Google reveals nothing. Any ideas, please?

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Hi, I've had a call this morning from xxxxxxxxxxxxxx, message left was a recorded message from 'xxxxx from GL4'. asking me to call and quoting a ref no. I have no intention of calling back as have no idea who this is and a quick Google reveals nothing. Any ideas, please?

 

Withheld No.?

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You can't argue with that logic.

 

Yes, I know it's a Gloucester postcode. However it was clearly a company calling by the tone of the message. If they don't tell me who they are they won't get a call back!
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Am I missing something. If no telephone number was left, how can you call them ?

 

Perhaps they phoned the wrong number.

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if it was like the message they left me it gave you an option to speak to someone by pressing one.also yesterday i did do 1471 and got the number yesterday got to speak to someone yesterday he asked my to answer some security questions told him that i dont do questions and told them writting only then hung up.

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Equidebt often identify selves as EQL (also CAS, Credit Ancillary Services) on phone. Perhaps you misheard GL4 for that. In any case, don't speak to them, they'll write soon enough.

If you're really really lucky you could even get the top prize - one of their letters written onblood red paper. Worth framing. :)

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There are a few Insurance companies based in the GL4 area. I think Ageas have an office near Gloucester and there are a few others.

We could do with some help from you.

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was going to say about them identifying them selves as EQL as i have just had a email from them and thats in bold at the bottom.hope i get the top prize as i got a spare frame :-D

Only a bold font email? Not a hope. *Must* be blood red A4 hard copy original to qualify. Wish I had a scanner to post it up. It's the most treasured exhibit in my Museum of DCA Detritus.

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No low life in Glos Brig !!!!!!!!!!!!!!!!!!!!!!!!!! I can assure you of that. Though did have the finest infantry regiment ever at one time,,, Back to Back and all that, imjin river.... Long live the Glorious Glosters !!!!!!!!!!!!!!! Gone but not forgotten.

[sIGPIC][/sIGPIC]Happyhippy1959

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My father was a Gloster man, Brought up in Berkely in

a pub under the wall of the Castle, I spent many school

hols there great grandad and grandad made Scrumpy

and delivered is to their other pubs, grandma had what

I reckon was one of the first ''carveries'' in the bar a long

zinc lined trough heated by spirit lamps with joints on top.

 

The loss of the ''County'' regiments is a sad loss!!

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A lovely part of the world,,, Brig, not only is it such a sad loss of the County Regiments but hey we have lost our Armed Forces now...!!!!!!!!!!!!!! A few more years and the feral Hoodies and low-life will take the streets.

[sIGPIC][/sIGPIC]Happyhippy1959

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A lovely part of the world,,, Brig, not only is it such a sad loss of the County Regiments but hey we have lost our Armed Forces now...!!!!!!!!!!!!!! A few more years and the feral Hoodies and low-life will take the streets.

Imo Hippy in some places the mobs rule already:-x

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The Glosters became part of the RGBWLI, known as the 'M4 Rifles', which then became 1 RIFLES. I worked with them last year in Afghanistan, where they were part of 3 Cdo Bde, and I can tell you that the young riflemen are every bit as impressive as any of their forebears.

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I spent some time years ago at the Infantry Depot Sir John Moore

barrcks in Shrewsbury and in particular KOYLI superb soldiers,

my other dealings with infantry regiments was at Battlesbury

Barracks Warminster, with the Infantry Demonstration Battlion

one of my oldest friends was the 1st RSM of the Battlion had his

office in the glass cupola on the HQ building from where he could

see every corner of the camp.

Spending cuts removed the battalion which boasted some of the very

finest infantry in the world.

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Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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