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    • I contacted them when it happened. The caretaker came over, looked at it, and walked off with the tree chunks of mortar. Next morning, they had a roofer come over and enter our garden to inspect it. Friday they were supposed to speak with a scaffolding company. I had to bring up liability and potentially calling the council to report 'an unsafe structure' before they even got moving. They know all about the wedding, the preparations, our patio contractors etc. but their attitude doesn't instill me with confidence. My fear is it will end up being a legal matter which is why I posted here to hopefully receive some advice. As far as I can see, the roof is in a state of disrepair, even if it's just the mortar breaking lose due to the size and weight of the chunks - and even from ground level it's visibly clear that multiple pieces have fallen over time (though never this size so we haven't been able to identify the issue till now - we thought it was rubble left in the garden by the previous owner). Currently, we can't use 25% of our garden due to the risk of more falling mortar which is more than just an inconvenience, we can't proceed with our contractors, and at worst, it will run up in several thousand of extra expenses for us, if we have to find a wedding venue. Even if they do have it fixed in time, and we have to settle for renting a marquee and floor for the marquee and furniture and whatnot it will be additional costs only due to the neighbour's roof.
    • please create your OWN topic by hitting create or + in the top red banner  
    • It will be years before Banks would sell to a debt buyer.  Sometimes Banks will use external debt collectors to try to collect, but generally Banks don't take Court action.  So you could be looking at 3 to 6 years, before any dca owning debt looks to take any Court action. And it is not definite that this would happen. So no need to feel pressured at this stage. In the event you found yourself unemployed, you have time to engage with Banks to advise of your situation and ask for time to deal with the situation, find new employment. As long as you inform the Banks they will offer assistance they can. E.g offer payment holiday or accept reduced payment for period. What you should not do, is not contact the Banks and simply default on payments. 
    • I'd get back to them tomorrow, and explain the circumstances, that you have a wedding reception, and just appeal to their better nature. Hopefully they will be able to move sooner rather than later, especially if you go in in person and speak to them, and show them the issue.
    • The 3 pieces of mortar that fell on the same day, at the same time, were approx. 25-30cm long and weighed around ½-1 kilo each from a roof that is above the 2nd floor; they were by no means tiny pieces of mortar but large chunks falling from a rather great height. I believe the size and weight is enough to cause serious injury and if it falls on your head, I assume it could potentially be lethal if unlucky, but we don't wish to put that theory to test... We can't in good conscience let a contractor install a patio and a gazebo as it is in the exact spot where the mortar fell, nor do I think anyone would be willing to take the chance. Looking at the roof, there are multiple other remaining pieces from the same 'line' or 'row' of mortar that can potentially fall. The mortar is right underneath the slate tiles on the neighbour's roof and I don't know whether the tiles are also (becoming) lose due to the loss of the mortar. I was trying to upload a photo but it seems it's not allowed. The first contractor to work in our garden in preparation for the patio and gazebo is scheduled to start on 10th June, that leaves the neighbour 5 workdays to sort their roof which is unlikely, so it seems we will have to postpone our patio contractor without knowing when they can come back. We have already had extensive work done in the garden in preparation for the wedding reception and it will become very costly for us if we have to move the wedding reception to a venue (if we can even get one at this short notice) rather than have it at home which was our dream.
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Reference: ************

Original Creditor: Quick Quid

Principal Sum: 1,374.00

 

FAILURE TO RESPOND - NOTICE

 

Dear ******

 

Despite previous correspondence you have failed to respond and the above debt remains outstanding.

 

We are not aware of any legitimate reason for non-payment of the account and although we would prefer a mutually acceptable settlement, we will not hesitate to take legal action to resolve this matter.

 

We trust that this will not be necessary and would request that you send your payment by the deadline below.

 

If you do not respond to this letter we will have no option than to arrange our doorstep collectors Meritforce to visit your address and review your ability to repay this debt.

 

To stop this action call:

01563 556 544 immediately to make payment or email us at [email protected].

 

Important: If you are not the named person above please contact us quoting M28128832 to stop any further communication.

 

Oliver Green

 

 

I Have just recieved this email from Mackenzie Hall and im pretty worried about what to do.

The property they may visit is my mothers house. However i do not have the funds to pay the sum in full.

What do i do.

Help would be much appreciated

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Simply send them the letter from the library on this site telling them that they are not allowed to visit you in person at any time or at any place.

 

Also, write and tell them the amount that you can realistically afford taking into account other debts, rent etc and wont leave you with nothing. If they try and say no, that is their problem. If they tried to take you to court, theyd get much, MUCH less.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Thank you for your rapid response.

Ypour help is much appreciated. At the moment i'd not be able to afford much more than £50 a month as i am now umemployed.

Do you think this is something they will accept?

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If you are unemployed the MOST you should pay towards this crazy figure is £1 a MONTH, do NOT offer one single penny more. A judge in a court of law may even suggest 50p and want a full breakdown of how QQ came to that figure.

 

How much did you orignally borrow?

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The you owe round about £800, and not the amount they are claiming.

 

I think the next thing is complain about both QQ and Mackenzie Hall to the OFT and Trading Standards, East Ayrshire Trading Standards to be specifric, the OFT and TS are doing an in depth investigation into the murky market that is PDLs.

 

Mucky Hall really have hit the bottom now picking up debt already dropped by Fredricksons due to the amount of complaints and queries....

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Hi Guys,

This is the response i recieved.

''Good afternoon ******

I do take on board what you say.

If you wish to communicate in writing then not a problem.

Can you confirm the following for data protection:

Address

Postcode

Date of Birth.

Regards

Mark

Mackenzie Hall.''

 

Any advice on how to respond to this as i do not have a clue what to do next!!

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Report them to East Ayrshire Trading Standards, they have already contacted you 'in writing' a text is THAT!

 

You need to speak to Sam Gardiner or Alan Stewart at East Ayrshire TS as they are aware of Mucky Hall and their miserable tactics.

 

They are having a laugh.

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Do NOT confirm any details. They already have them. And they want you to confirm it for Data Protection? :jaw:

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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  • 2 weeks later...

re the above ive been getting the same snail mail asking to confirm name and address etc,i just e-mail saying you wrote to me so you have them already,they e-mail back saying they need these details to confirm my id, just keep sending the same e-mail back,however they now have a vast collection of my local take aways menus,yeah i do stuff there prepaid envelopes with them,childish i know but it makes me feel good.

 

peace to you all

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I do the same with another company who keep sending me letters to pay up. I can only afford one takeaway a month so most of the leaflets just sit in my kitchen next to the cookery books. I also make sure they are overstuffed....

 

QQ need to know they cannot override EU law and guidelines, they think they can because they are not based in the EU, which is their downfall as technically they cannot take you to court, they have to use a third party and have a very very good case. I have yet to see any Particulars of Claim from QQ.

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  • 2 weeks later...

I have recieved another email from them, stating i pay the amount in full.

On wednesday 2nd May 2012 i requested they provide me with proof of the debt they purchased from quick quid abd recieved no response yet they are still asking me to pay up.

 

It almost seems as if they do not read the emails that they recive and spend the whole day bullying people into paying up

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Here is the response i recieved ....

Hi XXXXXX

I appreciate what you are saying.

In order for us to even consider giving you a copy of the credit agreement.

Can you confirm data protection.

Address

Postcode

Date of Birth

Thanks

Mackenzie Hall

 

 

 

Shall i just ignore them?

would really appreciate your advice/ opinions

Thanks x

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  • Confused 1

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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That doesnt sound right. Hopefully someone else can help out here as i havent seen anyone needing to confirm it, especially as you sent the letter, enclosed the fee, they have your address on file, and can send it there.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Maybe they do just want to confirm data protection details? They have those details anyway, so maybe just confirm them? At least then you'll know if they have the original CCA

It never rains but it pours...

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True. But why the DOB. Never really hear of that from a PDL. And its rare to have a creditor asking for confirmation.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Erm, they are happy to email and speak on the phone.. but if you want to communicate in writing.. as is your legal right.. they want your inside leg measurement !!

 

Rubbish.

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