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    • Post #415 you said you were unable to sell it yourself. Earlier I believe you said there had been expressions of interest, but only if the buyer could acquire the freehold title. I wonder if the situation with the existing freeholders is such that the property is really unattractive, in ways possibly not obvious to someone who also has an interest in and acts for the freeholders.
    • i dont think the reason why the defendant lost the case means anything at all in that case. it was a classic judge lottery example.
    • Hello, I will try to outline everything clearly. I am a British citizen and I live in Luxembourg (I think this may be relevant for potential claims). I hired a car from Heathrow in March for a 3-day visit to family in the UK. I was "upgraded" to an EV (Polestar 2). I had a 250-mile journey to my family's address. Upon attempting to charge the vehicle, there was a red error message on the dashboard, saying "Charging error". I attempted to charge at roughly 10 different locations and got the same error message. Sometimes there was also an error message on the charging station screen. The Hertz 0800 assistance/breakdown number provided on the set of keys did not work with non-UK mobiles. I googled and found a bunch of other numbers, none of which were normal geographical ones, and none of which worked from my Luxembourg mobile. It was getting late and I was very short on charge. Also, there was no USB socket in the car, so my phone ran out of battery, so I was unable to look for further help online. It became clear that I would not reach my destination (rural Devon), so I had no choice but to find a roadside hotel in Exeter and then go to the nearest Hertz branch the following day on my remaining 10 miles of charge. Of course, as soon as the Hertz employee in Exeter plugged it into their own charger, the charging worked immediately. I have driven EVs before, I know how to charge them, and it definitely did not work at about 10 different chargers between London and Exeter. I took photos on each occasion. Luckily they had another vehicle available and transferred me onto it. It was an identical Polestar 2 to the original car. 2 minutes down the road, to test it, I went to a charger and it worked immediately. I also charged with zero issues at 2 other chargers before returning the vehicle. I think this shows that it was a charging fault with the first car and not my inability to do it properly. I wrote to Hertz, sending the hotel, dinner, breakfast and hotel parking receipt and asking for a refund of these expenses caused by the charging failure in the original car. They replied saying they "could not issue a refund" and they issued me with a voucher for 50 US dollars to use within the next year. Obviously I have no real proof that the charging didn't work. My guess is they will say that the photos don't prove that I was charging correctly, just that it shows an error message and a picture of a charger plugged into a car, without being able to see the detail. Could you advise whether I have a case to go further? I am not after a refund or compensation, I just want my £200 back that I had to spend on expenses. I think I have two possibilities (or maybe one - see below). It looks like the UK is still part of the European Consumer Centre scheme:  File a complaint with ECC Luxembourg | ECC-Net digital forms ECCWEBFORMS.EU   Would this be a good point to start from? Alternatively, the gov.uk money claims service. But the big caveat is you need a "postal address in the UK". In practice, do I have to have my primary residence in the UK, or can I use e.g. a family member's address, presumably just as an address for service, where they can forward me any relevant mail? Do they check that the claimant genuinely lives in the UK? "Postal address" is not the same as "Residence" - anyone can get a postal address in the UK without living there. But I don't want to cheat the system or have a claim denied because of it. TIA for any help!  
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Egyptian 'Problem' Company - Remote Access to Your PC.


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Hi guys.

 

Not sure where to put this really, I've plumped for Telecoms because it's a phone 'problem'.

 

For the last week, we've been getting calls from "002083133383". We tried ignoring them, because frankly we don't know anyone in Egypt. However, they're completely incessant - between 6pm and 9pm, we were getting in the region of 5-6 calls (autodialler, I'm guessing).

 

Tonight, I decided to answer the call to see if I could get them to remove me from their database - big mistake, apparently. A delightful gentleman calling himself Josh told me that my computer was busy riddling their 'internal database' with viruses, I was 'breaking the law' if I didn't get it 'fixed'. To cut a long story short, he demanded that I give him remote access to my PC, so he could 'clean' it. He told me that if I didn't, they'd have no option but to remotely format my hard drive. I (genuinely) politely told him that was absolutely fine by me, and to go right ahead - then they wouldn't need to call me again.

 

He got really, quite unbelievably abusive at this point, so much so that I can't even write what he said on the forum. Needless to say, the phone was replaced, end of call. What followed after this was a long series of calls, all of which I disconnected without saying anything. The last call, my OH answered (thinking he might drop it if a male answered) and before he could even speak, this guy launched into another tirade of foul language and threats. My OH bellowed down the phone at him, and Josh disconnected the call, probably with his ears ringing. The phone has rung several times since then, but all calls have been ignored. I'll ring Sky in the morning and see if I can get the number blocked.

 

Having done a bit of Googling, it turns out these jokers are related to this story:

 

http://www.bbc.co.uk/news/uk-11754487

 

While the OH and I have had a bit of a laugh at this now (He had no idea I was working the streets until Josh clued him in! On the bright side, he's coming round to slit my throat this evening so I won't be doing it any more), I would hate for anyone to get caught out by this - perhaps people could warn any elderly relatives who have internet access? I know my Mum would have ended up giving him access, and would have been scared to death if he'd said those sort of things to her.

 

So much for ex-directory, eh?

"Then they came for me--and there was no one left to speak for me". Martin Niemöller

 

"A vital ingredient of success is not knowing that what you're attempting can't be done. A person ignorant of the possibility of failure can be a half-brick in the path of the bicycle of history". - Terry Pratchett

 

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Thanks. One for the newsletter I think

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I'd appreciate that, thanks. Joking apart, I've found a scary amount of people on-line who've actually been taken in by this. The results seem to vary from paying £50.00+ to have their PC 'fixed', to potential identity theft. It also appears that I'm not the only person who they've thrown abuse at. Charming.

"Then they came for me--and there was no one left to speak for me". Martin Niemöller

 

"A vital ingredient of success is not knowing that what you're attempting can't be done. A person ignorant of the possibility of failure can be a half-brick in the path of the bicycle of history". - Terry Pratchett

 

If I've been helpful, please click my star. :oops:

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been around for years

 

just look on whocallsme for the number

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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now thats funny

there were pages on this number on whocallsme

 

but now only one msgs

 

weird!

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Yes, I saw that - but if it's still doing the rounds and people are still being conned by them (and it seems that they are), it won't do any harm to let people know, surely?

 

Like I said, I can laugh it off now but some people would be seriously frightened by someone saying things like that to them.

 

ETA - There still is pages, the number varies occasionally by a couple of digits. I just noted the one from the call that got abusive so I can get Sky to block it.

"Then they came for me--and there was no one left to speak for me". Martin Niemöller

 

"A vital ingredient of success is not knowing that what you're attempting can't be done. A person ignorant of the possibility of failure can be a half-brick in the path of the bicycle of history". - Terry Pratchett

 

If I've been helpful, please click my star. :oops:

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just the same as the 'windows' technician stuff too

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Yeah, he actually said that he was calling from Microsoft. I'm sure that they're delighted at the superb PR they're getting.

"Then they came for me--and there was no one left to speak for me". Martin Niemöller

 

"A vital ingredient of success is not knowing that what you're attempting can't be done. A person ignorant of the possibility of failure can be a half-brick in the path of the bicycle of history". - Terry Pratchett

 

If I've been helpful, please click my star. :oops:

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In England Ofcom could ban them from making calls as it is against the communications act to verbally threaten someone over the phone. In Egypt I dunno how effective they could be.

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No effective at all, or I think they'd already be gone I think.

 

As it happens, I didn't get round to ringing Sky to get the number blocked, but the calls seem to have stopped.

"Then they came for me--and there was no one left to speak for me". Martin Niemöller

 

"A vital ingredient of success is not knowing that what you're attempting can't be done. A person ignorant of the possibility of failure can be a half-brick in the path of the bicycle of history". - Terry Pratchett

 

If I've been helpful, please click my star. :oops:

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  • 4 weeks later...

I used to be with SKy and all they say is that the call is coming from an International Number and they can not block them. so I took someone elses advice and DUMPED sky as my Broadband provider.

 

Another tip is if you put the number into your phone, either home or mobile and put the name as "Ignore 1, ignore 2 etc etc" then when they ring you look and just don't answer it, I have been doing that with "The Times" trying to flog me membership to the paper... after a week the calls finally stopped as no one answered, or if you have an old fax machine, connect it to your line and when their number comes up, turn the fax on and the computer cuts off, after a few days of that the computer records the number as a fax and doesn't ring the number back....... it lovely now, all the quiet now, i wonder if the phones working at times....... lol

 

My daughter got the "Microsoft" person call a couple of weeks ago, and when my daughter told the man she would pass him over to her husband, who is a certified Microsoft engineer, ( he really is, he does do some small work for MS )and is a is a software writer they suddenly hung up and never called back....... I wonder why......

 

There is another way to make them not call again, my ex wife used to do it, buy a whistle and when they ring answer the phone and do not say anything, just blow the whistle, they might try once more but do the same again, they hang up everso quick...

Keefy (:-)The "Moaner":rolleyes:)Boy

Prepared to take on anyone until I win...................

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They called me a few times late last year, I played along until they got to the point where they wanted me to download some "remote access software", at which point i told them where to go. I have a virtual machine at the ready so the next time they call I can go deeper into their [problem]! :)

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  • 2 months later...

You can report any numbers and have them investigated by the TPS here its free. http://www.tpsonline.org.uk/tps/index.html

 

You need to register your number, I have had numerous calls recently trying to get information from me, I did ignore them but now they are calling up to 6 times a day so I have just reported the number, trouble is though it has been different numbers all asking for Mrs smith. I tell them she dosnt live here and they ask my details, yeah right as if I am going to give them it, they are an india call centre.

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You can report any numbers and have them investigated by the TPS here its free. http://www.tpsonline.org.uk/tps/index.html

 

You need to register your number, I have had numerous calls recently trying to get information from me, I did ignore them but now they are calling up to 6 times a day so I have just reported the number, trouble is though it has been different numbers all asking for Mrs smith. I tell them she dosnt live here and they ask my details, yeah right as if I am going to give them it, they are an india call centre.

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It is fine reporting the number to the TPS for investigation, but that is not possible for some of these companies that are using "With Held" numbers or "Offshore" numbers to ring you, you can not even block these numbers, I have had several in a short period of time, most are talking about PPI claims or Debt IVA's.

 

If you ask them to delete your number they say they will but hardly ever do.... and there is no way you can stop them calling, even if they use a computer dialing method you can not stop them as these hardly ever give a number and thats why these companies use them.

Keefy (:-)The "Moaner":rolleyes:)Boy

Prepared to take on anyone until I win...................

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really! Damn! If that is the case I am going to invest in a very loud whistle and give it a big 'wheeeeeeeeeep' down the blower next time they call, I would love to know how they got my number as I never give it out. Always ask for the same person.

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really! Damn! If that is the case I am going to invest in a very loud whistle and give it a big 'wheeeeeeeeeep' down the blower next time they call, I would love to know how they got my number as I never give it out. Always ask for the same person.

 

I can unfortunately confirm that you can't block these idiots. If you don't mind missing your calls for the entire evening though, I can also confirm that if you say "Excuse me, I just need to turn my cooker off - I'll be back in a second..." then wander off and leave the call open for a few hours, they will never call back. Or at least, they haven't in my case.

 

Listening to household noise for hours does nothing for your sales targets, I imagine...

"Then they came for me--and there was no one left to speak for me". Martin Niemöller

 

"A vital ingredient of success is not knowing that what you're attempting can't be done. A person ignorant of the possibility of failure can be a half-brick in the path of the bicycle of history". - Terry Pratchett

 

If I've been helpful, please click my star. :oops:

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Many moons ago I used to be a fireman and each officer was issued with a Top end of the Market Whistle, (better than referees ones) and we had to use it for emergency operations use only. when I retired from the Fire Service my wife (now my ex) grabbed it and she has used it several times for cold callers, salesmen, silent calls, you name it she used and the effect was tremendous, they never called again, I wonder why......hee hee

 

With regards to leaving the phone off the hook all evening, I was told that after a short period, the telephony system would terminate the call automatically, thats why you get suddenly cut off when you are speaking to someone you do want to speak to, and either they or you have to redial.

Keefy (:-)The "Moaner":rolleyes:)Boy

Prepared to take on anyone until I win...................

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I wish one of these would phone me, haven't had a good phone wind up in a long time, possibly because my landline number does not ring in the house (YAY) and I have an app on my phone where I can block these calls from bothering me again.

 

Still think it would be good to be able to transfer these calls to a centre where people could wind them up for a living!

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