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    • Unsure what would be classed as appeal I first contacted the applicant then IAS. I am not aware I could appeal again as Bank state I was informed that is news to me. I would have to look through the paper work, I apologise I forget so much due to my caring duties wish I had quality time to get so much done. Will try and look tomorrow, appreciate everyone's time and input.
    • Hi, I've been reading the invaluable advice on this forum and reading about the problems with Evri and lost delivery of items.  From what I gather the initial steps after having exhausted every's own lost item claim process is to draft a Letter of Claim, I think it is called and to register with the government Money Claims.  I have got a login for Money Claims and have made an initial stab at the letter but I'm not certain I have got it right. Am I right to assume that having exhausted Evri customer service's claims process and having received the denial of any compensation because the laptop I was sending is on the non-compensatory list that my next step would be to send the Letter of Claim to them? Let me provide some basic details which I hopefully have addressed in the letter. I purchased a laptop through Amazon.co.uk which a business in Belfast sold refurbished laptops through.  They had a 30 day money back guarantee for a full refund if you have any issues with the laptop.  I have the invoice from Amazon showing the purchase.  On 27 April, 2024 before the end of the 30 day period I used their ParcelShop (inside a Tesco) to send the laptop back and have the tracking reference mentioned in the letter.  As mentioned in the letter there was they advised they could not give me or sell me any insurance because laptops are on the non-compensatory list so I just paid the normal delivery cost.  It was scanned as leaving the ParcelShop on 29 April and the tracking has been like that ever since.  After a 28 working day Evri claim process they gave the expected response that they could not provide any compensation and simply could not proceed with my claim. I was hoping to get some advice on whether I go ahead now and email this to Customer Services straightaway and should I send a hard-copy to the Evri address as well?  Or are there any steps I have missed out on first?  I believe 14 days is the reasonable period of time for them to respond so if I were to send it tomorrow, for example 12 June then I should expect a reply by 26 June, is that correct and fair?  And assuming they don't reply with a full refund then I would then go down the government Money Claims site to proceed with that? Sorry for all the questions, I want to make sure I go about it properly.  I'll continue to read through other cases on here so I can get an even better handle on the process. I attached a LOC, happy for any edits or updates that will make it even better. Thanks so much for anyone's help! Regards, Matt Evri letter of claim.docx
    • The date was 3 June. Get on MCOL now. The legal principle is that, even if you defence is late, if the other party hasn't requested judgement, then your defence takes priority and is accepted. You might be in time. When I say now I mean now.  Recently we had someone who was nine days' late and this was pointed out to them at 5:30pm.  They faffed around till 11pm.  When they went on MCOl they saw that judgement had been entered at 7pm. Every minute is vital. File the below standard defence if you still can - 1.  The Defendant is the recorded keeper of [motor vehicle]. 2.  It is denied that the Defendant entered into a contract with the Claimant. 3.  As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance.  The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner.  Accordingly, it is denied that the Claimant has authority to bring this claim.    4.  In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5.  The Claimant is attempting double recovery by adding an additional sum not included in the original offer.  6.  The Particulars of Claim is denied in its entirety.  It is denied that the Claimant is entitled to the relief claimed or any relief at all.
    • Hi friends,  I’m a bit worried I may have got confused with timings here. I thought I had 33 days from my acknowledgment to submit a defence but the date added above says 3/6/24.   have I missed the date?   if so how can I apply for an exception due to my disability and problems with deadlines and dates etc (ADHD)?   what should I submit as a defence?   I’ve had no reply from BW so far    just been back on MCOL and it says 28 days from service if I completed an acknowledgment of service so does that mean 28 days from that of acknowledgement (I.e. 16/5) which would make deadline for defence 14/6?   Thanks! Panicking here.
    • Normally we don't advise playing your cards early in a snotty letter, but as you have appealed we might as well use what you wrote in the appeal against them. There is no rush, you have until 6 July to get it to them.  See what the other regulars think too. How about something like this? -   Dear Rachael & Sean, cheers for your Letter of Claim.  I rolled around on the floor in laughter at the idea you'd actually thought I'd take such tripe seriously and would cough up! As usual you'll have been too bone idle to do any due diligence.  Had you done so you would have seen that I appealed to your client.  Indeed the driver on the day is a textbook example of having done exactly what you should do when you do not wish to be bound by the T&Cs in a private car park. Of course none of that mattered to the spivs you represent but do you really want to put such a useless case in front of a judge? To be fair, your clients are very useful members of the human race - as comedians.  How I loved the page turner of their antics at The Citrus Building in Bournemouth.  It was chuckle after chuckle reading about them, letter after letter, month after month, insisting they were legally in the right, even through someone who had done just the first day of a GCSE law course could have told them they weren't.  Until the denouement - BOOM - an absolute hammering in court.  In fact - SLAM, BANG - managing to lose twice against the same motorist for the same car park in front of two different judges. Your client can either drop their foolishness now or get yet another tolchocking* in court where I will go for an unreasonable costs order under CPR 27.14(2)(g) and spend the dosh on a nice summer holiday, while every day laughing at your clients' expense. I look forward to your deafening silence. COPIED TO COUNTRYWIDE PARKING MANAGEMENT LTD   *  This word is used under licence from Brassnecked
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Job Centre telling me to throw money away


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A holiday of 14 days is allowed... I know somebody who did this recently. A two day holiday should not make any difference, if they do try to arrange a meeting on that day tell them it is not a suitable date and time.

 

The football season ticket is not a good reason for not wanting to work on a Saturday... I don't normally work on a Saturday but I did get two hours work on a Saturday in a different field which I accepted, which is going to lead to more work in a field I love.

 

The more difficult you make it for THEM the more they will pick on you.

 

I can only assume you are fairly young - ie under 30 which is why they are forcing you to do 'work related activity' as proof you are looking for work, this is 'mandatory' for that age group.

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To be fair, if I'd spent a lot of money or knew someone spent a lot of money trying to get me a season ticket I wouldn't want to waste it, and I don't even like football, but you get the idea.

 

But yes - essentially there are ways around it without making it obvious and without making it difficult for them. Not that I would usually advocate this, but when the system treads on you you avoid it.

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Surely going abroad for two days doesn't make any difference if you are on JSA... you could be going to seek work and expand your opportunities.

 

The more these rulebashers come on here and state the rules the madder the system is.

 

I have the opportunity to go to France next weekend for the weekend (dad has a house there and transport is provided anyway) so if I declare I am going I would need to sign off for Saturday and Sunday as I would not be available for work.... the 12th Feb is a Sunday anyway... the rules are made to confuse rather than to clarify what action should be taken.

 

Reminds me of the time my sister had a Czech nanny, who was brilliant, her visa was running out and apparently if she left the country for a week she could restart her visa, if not she had to go back and wait three months, they took her to France and when she returned she came through the immigration channel... this was before the EU rules changed everything, about 18 odd years ago now.

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As stated you are allowed 14 days holiday in the UK, two days abroad would mean a re-claim (if you told them) You are of course obliged to divulge this information and they would obviously notice if either the 13th or 14th were signing days, and you didn't turn up, or if you were booked for something else and did not turn up, the only possible excuse for not turning up would be if you were sick, in which case you would also divulge this information ;o]

 

Corruptissima re publica plurimae leges

 

Being poor is like being a Pelican. No matter where you look, all you see is a large bill.

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If you don't declare it but it comes to light fuirther in the claim them it will be a referral to fraud as you will sign coupon ES24JP to legally declare that you have not had any changes in your circumstances, you have been available and actively seeking employment as oer your JSAg, if you are abroad then you are not allowed to claim JSA for a period of holiday BUT if you have a job interview in Europe and you will be required to attend for more than 3 days but less than 5 days you can be treated as abailable and actively seeking by a decision maker.

 

Also the period of holiday in the UK is 2 benefit weeks not calender weeks!

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If you don't declare it but it comes to light fuirther in the claim them it will be a referral to fraud as you will sign coupon ES24JP to legally declare that you have not had any changes in your circumstances, you have been available and actively seeking employment as oer your JSAg, if you are abroad then you are not allowed to claim JSA for a period of holiday BUT if you have a job interview in Europe and you will be required to attend for more than 3 days but less than 5 days you can be treated as abailable and actively seeking by a decision maker.

 

Also the period of holiday in the UK is 2 benefit weeks not calender weeks!

 

I meant 14 days inclusive of weekends, the last time I looked the UK was part of the EU and as such we have the right to live and seek work anywhere within the community, it should not be therefore regarded as a break in claim to visit said community for the purpose of seeking gainful employment, having said that we are dealing with HM Government of the United Kingdom therefore common sense rules need not apply.

 

Corruptissima re publica plurimae leges

 

Being poor is like being a Pelican. No matter where you look, all you see is a large bill.

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Surely going abroad for two days doesn't make any difference if you are on JSA... you could be going to seek work and expand your opportunities.

 

The more these rulebashers come on here and state the rules the madder the system is.

 

I have the opportunity to go to France next weekend for the weekend (dad has a house there and transport is provided anyway) so if I declare I am going I would need to sign off for Saturday and Sunday as I would not be available for work.... the 12th Feb is a Sunday anyway... the rules are made to confuse rather than to clarify what action should be taken.

 

In the CAG Benefits forum we don't insult other members. Also, we don't advise people to break the law.

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The idea that all politicians lie is music to the ears of the most egregious liars.

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if I declare I am going I would need to sign off for Saturday and Sunday as I would not be available for work.... the 12th Feb is a Sunday anyway... the rules are made to confuse rather than to clarify what action should be taken.

 

You sign off from Friday and make a rapid reclaim on your return, Monday. What confusion is there?

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I'm with those who despise how this Alice in Wonderland system works. I mean can you imagine MP's being treated like this because our taxes pay for them?

 

But just a heads up as I read somewhere that the DWP now do data sweeps every few years to check who's leaving the county via passport checks and see If anyone who's listed is claiming benefits. So It's worth baring that in mind before undertaking anything that might come back to bite you in the arse further down the line sadly.

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I'd just like to draw attention to this sticky thread, which highlights pertinent rules regarding the way staff and claimants alike are to be treated in the forum.

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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I think JCP's own job search system is ok for those who are unable or unwilling to look for work themselves, obviously the vast majority of people are able to use other better methods of finding work outside of that. Obviously no one wants to just live on JSA and do actually want to work. No one I know anyway!

 

Don't bet on it! Quite a few of us know a few of them to be honest. But they don't mind being sanctioned, they get by during that time with their cash in hand job.

Loads of jobs at Sainsburys at the mo by the way folks. And they quite often keep on the temps too..

 

http://sainsburys.jobs/vacancy/search

Edited by jadeybags
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A few interesting links covering your position with regard to information you have to give job centres and their obligations -

 

http://www.consent.me.uk/

 

http://www.boycottworkfare.org/

 

http://www.refusewp.com/

 

If you want to fight the cuts ask the Government to pause and revisit them -

 

http://epetitions.direct.gov.uk/petitions/20968

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OK, so this happened today. I have a couple of jobs coming up soon where I'm being paid expenses. Despite not profiting from them at least I'm gaining more experience in my chosen career path, I'm making contacts within the industry and I'm also gaining material to use in my show reel. Three positive aspects from the "work experience" I've managed to get myself. The job centre are aware of this work experience, but instead of allowing me to do it they're telling me to cancel it so that I can instead take a job in another field in some work experience scheme their forcing me on to. I'm unaware what the job will be yet, but it's either going to be care, retail or warehouse work.

 

This strikes me as being completely illogical as the work experience they're offering only gives me the chance to add something else to my C.V., something which I could do anyway if I stuck with the film-related work experience. However, of course if I don't go along with their demands my money will be stopped.

 

I've been provided with very little information about this work experience. All I know is that it will last four weeks and I'll be receiving a call some time in the next five days. Does anyone know what this might be and can they provide me some information on it? I did ask my advisor, but she refused to tell me more than this. Does anyone know how you go about changing advisors by the way?

 

I'm currently unsure what to do about this situation. If I cancel my claim for JSA, I stand a much greater chance of getting a job in the field I want to work in sooner. However, continuing to claim it will knock me back a month and I'll have to hope that opportunities as good as the ones I'll be cancelling will surface again some time soon, but at least I'll have some money coming in in the mean time.

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You can still claim council tax benefit and housing benefit without being on JSA - the three do NOT tie in with eachother contrary to popular (and DWP JC staffs ) belief.

 

It may well be that you can claim additional benefits by signing off - and in the process knocking the Jobcentre stats.

 

I haven't been picked on yet for work experience, I have 40 years experience anyway. They seem to be targetting the under 35s to ensure they have a 'strong work ethic' and do not expect 'something for nothing' when you are on benefits.

 

I am in the same boat, I have some weekend work coming up in the future in a field I am well known in and would the JC allow me travelling expenses - NOPE, they did not find the opportunities for me, I found them myself.

 

This whole system of A4e needs a major rethink.

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Oh god I read all this and can't agree more! I have been signing on for a year, and I've just had an endless nightmare of the left hand not knowing what the right hand is doing.

 

I was told I couldn't go away abroad for a holiday. I was a professor at a university in France and I was invited to the graduation ceremony to sit on stage as I had been the prof of all the graduating students...I was told by the JC I was not allowed to go even though it didn't clash with a signing on day. I had to be in the UK just in case someone rang up with an urgent job interview.

 

Also when you sign on you have to say three areas you can work in, and when you sign on every two weeks they want proof that you have applied for jobs in those areas (I say proof, I mean just write down a company and a job you've applied for). So as long as what you say you've applied for matches what they have on their screen, they are happy.

 

They are not there to get you a job, they are there to get you of benefits, and they don't give a rat's bottom whether you get a job in your chosen field or not. Some people who work there are better than others, and it's all dependent on who you get. So the way to 'work the system' is to write down you've applied for jobs that match your job seeker's agreement, then in your own time go for jobs in the film industry.

 

If they give you jobs to apply for that are unreasonable, then send them a very basic application, and you will not get an interview. I've had to do this, I was given jobs to apply for on an industrial estate, only accessible by car (I don't drive) and I was told to 'buy a bicycle'. So either do a basic application so you have actually applied, or else when they go through it on their screen to check you've applied give a strong reason as to why not - travel is too expensive etc.

 

Personally I would like to sign off and live off my savings, but I am currently having battle because I have been overpaid, which occurred because I took the advice of one of the advisors. I have just rung the CAB who said I was mis-advised, but since I didn't get it written down there's nothing I can do. I feel I am wasting my life, hours in my day and general head space trying to constantly appease them.

 

I feel for you, and if you work hard enough you will get a job in the film industry (I worked for 12 years in TV) but don't expect the JC to understand! They only seem to want warehouse workers and forklift truck drivers.

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There are currently some great opportunities at Directgov jobs, look at this corkerhttp://jobseekers.direct.gov.uk/detailjob.aspx?sessionid=3b8caf07-fabe-4b8f-aad1-42db42263fec&pid=4&j=pch/45796 and there are plenty more on their site, so they are actually advertising workfare placements as actual jobs!

 

Corruptissima re publica plurimae leges

 

Being poor is like being a Pelican. No matter where you look, all you see is a large bill.

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I have been looking at the direct.gov website on the jobs, they are NOT great opportunities as many of the jobs are re-advertised every trhee months, even my adviser admits that.

 

The JC are wrong about not going out of the country on signing days, you are allowed to go to the EU if it is job relates as your case would appear to have been, and I have yet to have a company ring up and offer me an interview on the same day, usually they want it for a couple of days ahead.

 

The whole system is fraught with idiotic decisions and seems to help generate a climate of 'I am not telling you anything unless it is on this form' culture... it is not their business if somebody wants to take you away for a couple of days, with technology you can still be contacted and if necessary even have a 'techno-interview' which would also show off your skills in the IT area.... plenty of alternative ways of dealing with a 'sudden unexpected interview'.

 

I've now done 9 webinars which are very simple to set up, and three of them were multinational, another one coming up on Sunday afternoon, 3pm USA time 8pm UK time.

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You can still claim council tax benefit and housing benefit without being on JSA - the three do NOT tie in with eachother contrary to popular (and DWP JC staffs ) belief.

 

Do you have any links with information on this? I'd like to see if it's financially viable for me to so. The JSA isn't a whole lot more than my monthly rent, so if I'd be losing a fair amount it might not be a be a viable option. The more I think about it the more I'm leaning towards cancelling my claim though.

 

Does anyone know if I'll even be paid expenses for taking this free labour on their work placement scheme? Based on the travel distance I was forced to accept travel could cost me as much as £40 a day. If expenses aren't going to be covered and the travel costs are high the work placement will be impossible for me to accept and I'll be booted off of JSA anyway.

 

Edit:

 

Interesting. I just came across this.

 

"Jobcentre Plus cannot lawfully impose benefit sanctions on participants refusing to work for their benefits as long as they attend without prior refusal whilst just withholding their labour due to a lack of lawful authority."

 

I'm a little confused by that. I'm required to attend the work placement, but I can refuse to do anything once I'm there? Or does the attending refer to the job centre rather than the work placement?

 

And taken from the act itself:

 

"In subsection (2) “work-related activity”, in relation to any person, means activity which makes it more likely that the person will obtain or remain in work or be able to do so."

 

As I've found other work-related activities which give me a far greater chance of getting a job, which I'm being made to cancel for a work placement that's just recycling free labour, would I be able to continue to claim my benefits under this section of the act? Cancelling opportunities and taking their work placement instead is certainly going to make it less likely for me to obtain a job, so it seems that way to me.

Edited by RealName
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The JC are wrong about not going out of the country on signing days, you are allowed to go to the EU if it is job relates as your case would appear to have been, and I have yet to have a company ring up and offer me an interview on the same day, usually they want it for a couple of days ahead.

 

To whom are you directing this advice? It isn't entirely clear.

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The idea that all politicians lie is music to the ears of the most egregious liars.

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I've just found this as well. And it raises a few questions.

 

After being placed on the work placement scheme I wasn't made to sign anything, so I have yet to sign a modified job seeker's agreement. Correct? As I haven't signed anything to agree to this I can refuse to take it and say that I'm "happy with the existing Jobseekers Agreement and feel it is adequate" as that site suggests, yes? If so when would I have to do this? I'm not required to be at the job centre again until Thursday and the phone call providing me with details about the work placement is likely to be before then.

 

What is the data protection waiver? Is this something I'd have signed when initially signing up for JSA? If not then I haven't signed it. If it is something that would have been there when I initially signed up it seems likely that I'd have refused to agree to such a thing. Is there a way for me to check whether I did or not? If there is a way for me to check and I didn't agree to it then my advisor is going to be in trouble given her actions, which I will state in the following paragraph.

 

I didn't pass my details on to the person who my advisor rang to place me on the work placement scheme, my advisor gave them to them herself. I wasn't even told who was on the other end of the phone. I was eventually passed the phone to speak to them but all they asked for was the name and contact number of my next of kin (which I gave), what kind of work I wanted (I asked what there was and when they listed them I said that I didn't care) and how far I'd be prepared to travel (I said I didn't know, refused an hour and a half, then agreed to an hour). As my advisor gave the information over, providing that I didn't agree to have my information passed over, she has broken the Data Protection Act. Correct? Also would the little information I did give myself count as providing information to the provider? It seems to me that only the name and contact number of my next of kin is personal information. I certainly didn't give them anything big like my own name or my NI number. I also didn't confirm any of the details my advisor provided them with and I wasn't asked to.

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RealName,

 

Look on this site http://www.consent.me.uk/ it has information about the job-seekers agreement, and the data waiver.

 

At the end of the day the only people who can give you concrete advice about this are those who have actually taken these steps and found out what the consequences were, I have probably looked every 'anti workfare' site out there, and TBH there is very little in the way of positive feedback from claimants who have had much success using these methods. I'm not saying the methods don't work, but it's a very much a 'take your chances' scenario.

 

IMHO the only way around workfare is to avoid being put on it in the first place.

 

Corruptissima re publica plurimae leges

 

Being poor is like being a Pelican. No matter where you look, all you see is a large bill.

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Thanks. I don't recall signing such a waiver, but it can't hurt to send the letter to withdraw consent.

 

After some more digging it seems my only choice is to take part in the work experience, or cancel my claim for JSA as I've been forced on to the mandatory one. I'll probably choose the latter. According to that site she was also allowed to pass my information on to those people without my permission.

 

In fact as I'm going away for a few days to France I was told that I have to stop my claim anyway, then reclaim it upon my return. I'm assuming if I did so I wouldn't get to start afresh and they'd throw the mandatory work placement at me immediately?

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