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    • OH has received another call from Kindertons requesting a signature. He once again requested in writing that he was not liable for any costs as he has been told from the beginning. The woman insisted he would not. He asked her hypothetically what if Kindertons take the other party to court assuming they won't pay the hire charges, who would then be liable for the court fees and hire charges would it be him? The woman who apparently sounded like she was reading from a card replied not him. An email has now been received from Kindertons. I would be grateful for advice on this matter bearing in mind no forms have been signed. Good Morning Please keep this email as confirmation that no costs will be charged to yourself for the cost of the Hire. Whilst you are liable for the hire charges Kindertons indemnifies these losses. The third party insurer will pay the hire charges and if for any reason the charges are not paid Kindertons will not pursue you for payment of these charges. The only exception is if you knowingly and wilfully mislead us or actively fail to cooperate with our attempts to recover the hire charges from the third party insurer. If you would look to sign the outstanding Hire agreement it would be gratefully received. Many thanks
    • Yes Andy. It arrived last week but I was away for a few days. I moved house in the middle of last year as well so some post is redirected which can delay things by a couple of days. I have informed the courts of my new address
    • Good morning. OH was offered treatment for back pain via a solicitor which he accepted. This has been ongoing for several weeks. He originally told Kindertons he did not need a vehicle from them as he'd driven his vehicle home from the accident and continued to drive it to work for a week but the woman insisted it would be free and more importantly would speed up the claim process. He told her due to his work he only need a small vehicle but a brand new top of the range large vehicle was delivered. His vehicle was written off and an offer made. He had the vehicle repaired himself. There was no loss of income as he continued to work while fitting in medical treatment. On three separate calls he asked if the vehicle was free and was told yes they just need a signature to chase the other party for the cost. He informed her in more than one call he doesn't use the internet so cannot sign electronic forms. 
    • Hello Andyorch   Would you be able to point me in the right direction with regards to the defence structure for this type if claim. I have looked for similar cases but not finding much whrn searching. I believe that my defence is due by 18th March, so I have time to work on this. Thanks 1Penny    
    • Mmm sometimes little chats can be invaluable to give a flavour of the strength of the claimants case as above  Strange thing to raise    How did you pay for the postage ?  Andy
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Migration to Universal Credit

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Me and my wife have a joint ESA account, I'm also her carer. We get child tax credits. Council tax benefit, and housing benefit.


We received a letter 4 weeks ago to tell us we need to migrate, but then we're told we'd have another letter with our migration date.


I'm dumb here, as I knew it would have to happen at some point. But I believed migration was automatic, and they would simply move us over to UC and that would be that. After all, they have all our details, seemed simple.


But from what the leaflet said, we will have to both sign up, and register for all our benefits again, each one individually, and then my wife gives me a partner code and I have to add that to my account to link it?


Basically, I've gone and got myself all confused and stressed out in case we miss something, or there's a delay in payments because they need to confirm some things we've got wrong on linking our applications 


Can anyone who has either been through the migration, or just has experience with it, please put this old fools mind at ease and let me know how easy the application is, and how long it takes to complete and switch over. 


Also, how long it took for the migration letter to arrive after the initial notice was sent. Cause our post is rubbish and I'm worried that we may well have been sent a date and just not had it delivered


Thanks for the help. Anxiety and depression have not been friendly this last few weeks, and it's caused me to get in a bit of sorry state

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People having to claim UC are doing so without many issues.

If you struggle with anything online, then you can contact Citizens Advice locally asking for help to claim. But do this as soon as you know the deadline date by which you must have claimed UC.

All you need to do is go to Gov.uk/Universal Credit and submit a claim including your Housing rent. The first person making the claim should see a linking code come up, which they need to make a note of. Then when their partner makes a UC claim online, it will ask the question whether they have a linking code and they would enter it. This will enable the two claims to form a couple claim.

Once claims set up, the service centre will enable existing benefit entitlement from ESA to be carried across to UC, the Housing rent verified etc.

Just follow the process and it is pretty straightforward.  The local Job Centre can help you, if you have any issues with transition.

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