Ingeus

[Bakatcha]

How many so called celebs worked for call centres is totally irrelevant. If it's not within the scope of your JSag and you don't want to do that sort of work then don't apply. Explain patiently to the nice WP person where they are going wrong and follow Mr P's excellent advice.

[Lorise]

Hey just seeking some advise, my Ingeus adviser is saying to me that due to pressure being put on them etc they are having to be more strict, which I get ( I live in a very small town with very few job opertunities). But then she says "we don't feel your looking hard enough for work and neither do they" And pointed to the Jobcenter. I was rather annoyed at this as I do my best.

So I spoke to the job center and they said they don't know what she's talking about as I do everything I have agreed in the job center agreement I signed.

So I bring this up the next week and she still insists the same.

My question is, are they allowed to talk about me behind my back like that? Makes me feel belittled. Either that or she is lying to threaten me. Which she has done with the dreaded S word.

 

This is almost the same talk i had with my advisor on Tuesday, he went on about registering with the Universal jobmatch as the job centre will be getting on my back soon and it would be best if i did that. He also told me i wasn't committed enough to finding work ...even though i have done everything the work programme and the job centre have asked of me. He said in time the job centre will be looking for job search evidence weekly.

 

 

On a different note i got a call on my mobile todayfrom my advisor (yes i was one of many who signed all the contact stuff when i first started there nearly 2yrs ago as i didn't know you didn't have to) he said there was soon to be some jobs going at Aldi...i said great, he said the training would be at the branch next to mine,but the job maybe somewhere else after 4weeks, then he said the hours are 5am to 10 (he never said if it was 10pm or am) now this is a advisor i have now been with twice in nearly two years he knows i am a single mother, how does he expect me to get to a job for 5am in the morning...as far as i know buses don't run at that time and i don't drive when i pointed this out to him and said i can do other times but can't work at 5am he said doesn't matter you have to be fully flexible (which i have said since i signed my JSA claim i'm not due to being a lone parent) he then hung up . This work programme is starting to get to me now.

Edited May 9, 2013 by Lorise
spelling

[Nystagmite]

There's nothing that says you have to be fully flexible. If there's no way of getting to the job at 5am and /or you have caring responsibilities, then you have no choice but not to take the job.

[joeski]

why are people defending ingeus?!

[antone]

why are people defending ingeus?!

 

Eh? Who's defending Ingeus?

[Chester6]

Ingeus is indefensible by how they act and who they are treating so abhorrently

[antone]

Ingeus is indefensible by how they act and who they are treating so abhorrently

 

Well sure, it's just that Joeski seemed to be suggesting that there were folks in this thread who thought they were all that and a bag of chips. I'm not seeing it.

[Guest]

my daughter is looking for 16hrs per week job, as she has a son of 6yrs old, the advisor she has obviously has some common sense, on her jsa agreement it states the work she needs to find has to be from 10.00am - 2.pm and within 30 minutes travel, in order to be realistic in fitting round school times. I think the idiot pushing for a 5.am start needs reminding of reality, what a plonker, I would complain.

[dyfed]

I agree. Take your jsa agreement down to that wp drone amd staple it on his forehead then maybe he will remember the working boundries and restrictions you have.

Edited June 30, 2013 by citizenB

[joeski]

Eh? Who's defending Ingeus?

 

sorry i just read something the wrong way, i thought by naming a celeb who had worked in a call centre was kinda acting in their defence :/

[Chester6]

sorry i just read something the wrong way, i thought by naming a celeb who had worked in a call centre was kinda acting in their defence :/

 

I took that to show how rare it is. One out of loads and he didn't even get famous due to call-centre stuff

[jasta11]

This is almost the same talk i had with my advisor on Tuesday, he went on about registering with the Universal jobmatch as the job centre will be getting on my back soon and it would be best if i did that. He also told me i wasn't committed enough to finding work ...even though i have done everything the work programme and the job centre have asked of me. He said in time the job centre will be looking for job search evidence weekly.

 

 

On a different note i got a call on my mobile todayfrom my advisor (yes i was one of many who signed all the contact stuff when i first started there nearly 2yrs ago as i didn't know you didn't have to) he said there was soon to be some jobs going at Aldi...i said great, he said the training would be at the branch next to mine,but the job maybe somewhere else after 4weeks, then he said the hours are 5am to 10 (he never said if it was 10pm or am) now this is a advisor i have now been with twice in nearly two years he knows i am a single mother, how does he expect me to get to a job for 5am in the morning...as far as i know buses don't run at that time and i don't drive when i pointed this out to him and said i can do other times but can't work at 5am he said doesn't matter you have to be fully flexible (which i have said since i signed my JSA claim i'm not due to being a lone parent) he then hung up . This work programme is starting to get to me now.

 

Same old patter isn't it; Ingeus advisor mentioning 'what the Jobcentre want' - as though they told the JC what to do - in an attempt to intimidate people and get them to do what they want. I hope you tell him exactly what the rules are and put him in his place.

 

Nobody wants to be a perpetual 'complainer' but it's getting to the point where we now have to exercise total zero tolerance and report these WP's for every infringement - seems the only way they'll take notice.

[Chester6]

If the jobcentre has anything to say then they would let you know, the drones who claim this are lying to manipulate people into obeying thier every stupid whim

Edited June 30, 2013 by citizenB

[Mr.P]

Nobody wants to be a perpetual 'complainer' but it's getting to the point where we now have to exercise total zero tolerance and report these WP's for every infringement.

 

Indeed - Written complaints to the DWP citing a distrust in the providers process. Complaints to the DWP get logged and will appear in any FoI requests (& official statistics) and to some extent help to formulate ground rules for the next programme.

If sufficient complaints are received by the DWP about a specific point (i.e. travel expenses), it could trigger an investigation in to systemic abuses and fraud.

[mpbdsnu]

I have already been sanctioned by the Job Centre for signing on late - the scond time, so I have pay suspended for 3 months.

 

Is there anything that Ingeus can do to sanction me further should i refuse to do anything?

[antone]

If the jobcentre has anything to say then they would let you know, the drones who claim this are lying to manipulate people into obeying thier every stupid whim

 

Precisely. If the Jobcentre adviser thinks you're not doing enough to find work, they'll tell you when you go to sign on. This Ingeus adviser is simply making stuff up.

Edited June 30, 2013 by citizenB

[Chester6]

I have already been sanctioned by the Job Centre for signing on late - the scond time, so I have pay suspended for 3 months.

 

Is there anything that Ingeus can do to sanction me further should i refuse to do anything?

 

Depends on what you refuse I maybe? you need to elaborate

Try te refuse using their rules against them though, like how the service is meant to be personally tailored for example

[LMO]

Just seen this thread when I posted in the work programme thread about Ingeous still contacting me 18 months down the line even though I got my job myself...you will never get rid of them...they do 6 monthly and yearly checks on you regardless if you are on benefits or not....I am furious at being tracked....nearly 2 years later......be warned...change your mobile numbers or any contact numbers so they cant contact you.

[Mr.P]

A tactic I've used with other unwanted callers: If you continue to contact me by telephone, letter, or personal visits, I reserve the right to charge you for my time and/or report you to the relevant authorities for harassment. Personal callers can also expect to be forcibly ejected from the premises.

[Nystagmite]

You could probably block their number on your mobile?

[jasta11]

A pity some clever tech-head couldn't divert Ingeus' phone calls to a speaking clock on the other side of the world. A nice phone bill might make them take note

[Raven1]

Yes I know it's A4Greed but still interesting and note:

 

'A4e is a leading public service provider...' Not a private for profit company then - how wrong could I have been!

 

https://a4ecareers.com/job/98345/advisor-capacity-resiliance-work-programme

[osdset]

Yes I know it's A4Greed but still interesting and note:

 

'A4e is a leading public service provider...' Not a private for profit company then - how wrong could I have been!

 

https://a4ecareers.com/job/98345/advisor-capacity-resiliance-work-programme

 

Ability to demonstrate A4e’s DNA: Trusted, Driven, Caring, Passionate, Brave and Friendly.

 

A4e's DNA? Toxic would sum it up.

[whoflungpoo]

Yes I know it's A4Greed but still interesting and note:

 

'A4e is a leading public service provider...' Not a private for profit company then - how wrong could I have been!

 

 

Just tried to apply for that job that you pointed out, Raven1, on A4E (Angry 4 Ever:-x) website and if it's not for profit company than i'm an monkey's uncle as one of the application questions is.

 

Do you have experience of working within a target or sales driven environment?

[joeski]

if ingeus advisors are so clever then why haven't they all got better jobs instead of working as an employment advisor?!

 

 

 

working for ingeus is hardly top of the employment chain is it..not like they're executives of big companies or anything so they seriously need slapping down