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    • What do you guys think the chances are for her?   She followed the law, they didnt, then they engage in deception, would the judge take kindly to being lied to by these clowns? If we have a case then we should proceed and not allow these blatant dishonest cheaters to succeed 
    • I have looked at the car park and it is quite clearly marked that it is  pay to park  and advising that there are cameras installed so kind of difficult to dispute that. On the other hand it doesn't appear to state at the entrance what the charge is for breaching their rules. However they do have a load of writing in the two notices under the entrance sign which it would help if you could photograph legible copies of them. Also legible photos of the signs inside the car park as well as legible photos of the payment signs. I say legible because the wording of their signs is very important as to whether they have formed a contract with motorists. For example the entrance sign itself doe not offer a contract because it states the T&Cs are inside the car park. But the the two signs below may change that situation which is why we would like to see them. I have looked at their Notice to Keeper which is pretty close to what it should say apart from one item. Under the Protection of Freedoms Act 2012 Schedule 4 Section 9 [2]a] the PCN should specify the period of parking. It doesn't. It does show the ANPR times but that includes driving from the entrance to the parking spot and then from the parking place to the exit. I know that this is a small car park but the Act is quite clear that the parking period must be specified. That failure means that the keeper is no longer responsible for the charge, only the driver is now liable to pay. Should this ever go to Court , Judges do not accept that the driver and the keeper are the same person so ECP will have their work cut out deciding who was driving. As long as they do not know, it will be difficult for them to win in Court which is one reason why we advise not to appeal since the appeal can lead to them finding out at times that the driver  and the keeper were the same person. You will get loads of threats from ECP and their sixth rate debt collectors and solicitors. They will also keep quoting ever higher amounts owed. Do not worry, the maximum. they can charge is the amount on the sign. Anything over that is unlawful. You can safely ignore the drivel from the Drips but come back to us should you receive a Letter of Claim. That will be the Snotty letter time.
    • please stop using @username - sends unnecessary alerts to people. everyone that's posted on your thread inc you gets an automatic email alert when someone else posts.  
    • he Fraser group own Robin park in Wigan. The CEO's email  is  [email protected]
    • Yes, it was, but in practice we've found time after time that judges will not rule against PPCs solely on the lack of PP.  They should - but they don't.  We include illegal signage in WSs, but more as a tactic to show the PPC up as spvis rather than in the hope that the judge will act on that one point alone. But sue them for what?  They haven't really done much apart from sending you stupid letters. Breach of GDPR?  It could be argued they knew you had Supremacy of Contact but it's a a long shot. Trespass to your vehicle?  I know someone on the Parking Prankster blog did that but it's one case out of thousands. Surely best to defy them and put the onus on them to sue you.  Make them carry the risk.  And if they finally do - smash them. If you want, I suppose you could have a laugh at the MA's expense.  Tell them about the criminality they have endorsed and give them 24 hours to have your tickets cancelled and have the signs removed - otherwise you will contact the council to start enforcement for breach of planning permission.
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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HFO Again!


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Which ever orifice you can think of!

 

Your letter may not have filtered through the bush telegraph to the threat monkeys in India yet. Pity you could not record that call but report to OFT

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A charging order? Without getting a CCJ first? My, they are clever!

 

Sorry, no they’re not – they’re idiots. Great big stupid dumb subnormal uneducated boorish pig-ignorant idiots. With a capital I. For Idiot. If you get my drift.

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Sometimes I quite like it when they call to hear the desperation in their voice though I try to be good now and not talk to them. Have tried to explain to them before that a charging order needs to go through the courts but yes they are a bit thick. Its the same person that calls and she is a bit deranged.

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Just an update on the lovely HFO - sent the statute barred letter which according to royal mail they received today. They rang about an hour ago saying they were ringing about a legal matter and they were putting a charging order on my property (didn't say they were ringing from HFO or any security questions just said hello). I replied ok and hung up. What is the deal with them ringing after receiving a statute barred letter? Are they stupid enough to continue court action after a statue barred letter?

They certainly seem stupid enough to have uttered a threat down the telephone without first ascertaining that they'd not dialled the wrong number.

 

Has there been cases of HFO doing that?

I would not be at all amazed if they had, perhaps in the hope of getting a default judgement if the alleged debtor did not bother to defend the case.

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A charging order? Without getting a CCJ first? My, they are clever!

 

Sorry, no they’re not – they’re idiots. Great big stupid dumb subnormal uneducated boorish pig-ignorant idiots. With a capital I. For Idiot. If you get my drift.

Perhaps they are another DCA who believe that their solicitors can "issue" a CCJ?

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The nearest pubs to their supposed offices in Wimbledon are too 'up market' to do a pub quiz.... although they might be found bragging in the Prince of Wales or the Walkabout! I am going to Wimbledon next week so might see if anyone is actually in their offices (on the pretext of jobhunting!).

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The name board in Highland House claims they are on the 4th floor... but their address is 6th floor... maybe it’s a ruse to throw Caggers of the ambush trail? Think they may have moved to 4th floor from the smaller 6th to accommodate all the paperwork they’re busy making up.

 

(Yes, TR, the dreaded Donkey has been in your building...)

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The nearest pubs to their supposed offices in Wimbledon are too 'up market' to do a pub quiz.... although they might be found bragging in the Prince of Wales or the Walkabout! I am going to Wimbledon next week so might see if anyone is actually in their offices (on the pretext of jobhunting!).

After first visiting a Spy Shop? :lol:

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They certainly seem stupid enough to have uttered a threat down the telephone without first ascertaining that they'd not dialled the wrong number.

 

 

I would not be at all amazed if they had, perhaps in the hope of getting a default judgement if the alleged debtor did not bother to defend the case.

 

Their threat monkey in India though he would 'beat' my True Call the other day and used a different number, and he said on his 'whisper' straight in with "HFO calling from their pre-litigation department' no is this, are you, nothing, he of course got zapped.

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  • 2 weeks later...

HFO called again today claiming they are putting a charge on the property blah blah. It is over two weeks since they signed for the statute barred letter (the printed name for the signature was Roxborough) obviously I will add it to my OFT complaint but should I write to HFO to complain they are still making legal threats or is it just a waste of a stamp? Sorry I don't know how to record calls.

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Was doing a bit of research into Validor and saw an advert for a job in their Indian call centre - the qualities they were looking for made me giggle see below

 

Desired Profile

Excellent conversation skills / Desire to learn new skills / Aligning and developing team culture and spirit / Ability to have more than one approach to a problem / Effective time management and discipline / Smart and witty thinking / Good academic track record / Proven track record of discipline and commitment

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Learning to lie through your teeth on the phone and mis-interpret the British legal system. No, I am being unfair, I have always believed that these poor sods are told what to say and told that the people they are phoning are bordering on the criminal and have no rights. There was an excellent link on CAG once to a blog by one of their ex-employees in excellent english with some choice anglo-saxon phrases about the management, which had to be removed as it was so offensive

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If you are going to complain you need to complain to your LOCAL Trading Standards - you should do this via Consumer Direct.

 

There is no point complaining directly to the OFT, they are not set up to get involved on behalf on individuals - thats what TS are meant to do - if you complain via Consumer Direct the OFT will have access to the data as they control Consumer Direct..

 

You should make it clear why you think they are breaking the law. Having evidence helps too.

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