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    • So I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been .   And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
    • I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company.   Looking over the pack today, and looking through old emails .. I find some discrepencies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure.
    • Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.     Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc.
    • Which Court have you received the claim from ? Civil National Business CEntre       If possible please scan redact and upload a full page copy of page 1 of the claim form. (not the response page or AOS)     Name of the Claimant ? Lowell Portfolio i Ltd   How many defendant's  joint or self ? Self   Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to. 15 Feb 2024     Particulars of Claim   What is the claim for – the reason they have issued the claim? Please type out their particulars of claim in full (verbatim) less any identifiable data and round the amounts up/down. state how many digits the account number has.. The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit ACt 1974 for a CApital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972   What is the total value of the claim? £1112   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragaph 3, but I did receive a Letter of Claim with a questionaire/form to fill.   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? no   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser   Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter?   Did you receive a Default Notice from the original creditor? Yes   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One.   Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments.   What was the date of your last payment? Appears to be 20/4/2022   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No
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£1020 SCAMMED - eBay member no longer registered...


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Morning all,

I recently purchased an Apple Macbook Pro from a seller on eBay for a buy it now price of £1,020. It seemed a good price at the time, and obviously others thought this too as the seller sold 6 of these laptops in a matter of 5-6 hours (yesterday, 25th Oct).

I paid via £120.00 out of my Paypal account and the rest was paid via bank transfer through paypal.

Last night, after having my routine check on eBay, I noticed that the item wasn't in my "won/purchased" category on the side. After further checking, I noticed that the seller had completely unregistered their account and also removed all traces from the item, somehow. I'm not sure how he did this, but I bought the laptop at approx 2.10pm yesterday afternoon and I got the second last one, with the last one being sold at about 3.00pm.

It seems the buyer has done a runner. I can't get any of his details from eBay as his account is unregistered and I can't even view the item I won as he has deleted it from eBay, somehow...

I've opened a dispute with paypal right away but i'm not sure how much i'll be covered for.

This guy seems a real [problem] artist, and has probably already withdrawn all the money from his paypal account (a hefty amount, considering he sold 6 of these laptops, adding up to around £6,100) in a day!

I'm wondering what other course of action I could take? I'm planning on ringing paypal today and seeing what else they can do. They state in the dispute they want to seller to reply by 4th November, but I obviously can't see this happening, and feel at risk waiting for that date to come with no further action taking place.

 

Thanks for all your help in advance, hopefully someone can give me a solution.

 

Brent

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If you bought via Ebay and Ebay have subsequently noticed suspicious activity, ie 6 laptops from a newish seller, they will delete the listing.

 

You paid by paypal so are fully protected. You will get all your money back. Even if he has withdrawn the lot, he cannot actually access the cash from his bank for abouit 3 days minimum. Paypal will stop the transfer if needed. But regardless, you will be refunded in full by paypal themselves.

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Yes, the item was bought through eBay and subsequently all monies paid was through paypal.

The buyer had 10 feedback (100% positive) and as well as having 6 macbook pros he had sold, he also had blackberry bolds, iPhone 4s, and many more. I only noticed this once I had paid, which right away prompted me to think he was suspicious, hence me keeping an eye on all the actions he took.

Also, are you sure paypal would cover me for the full £1,020? I've heard they only cover up to £500.

Thanks again

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Last night, after having my routine check on eBay, I noticed that the item wasn't in my "won/purchased" category on the side. After further checking, I noticed that the seller had completely unregistered their account and also removed all traces from the item, somehow. I'm not sure how he did this, but I bought the laptop at approx 2.10pm yesterday afternoon and I got the second last one, with the last one being sold at about 3.00pm.

 

:-o

 

I am at a loss to see a reason to believe that a seller could interfere with an eBay listing, once ended. eBay does that:

 

Please note that the above list is neither exhaustive nor restrictive. eBay reserves the right to delete any listing that may breach any legal provision or the general principles and values of the eBay community, even if the legal provision or principles and values are not explicitly stated on the site.
http://pages.ebay.co.uk/help/policies/items-ov.html

 

Thanks for all your help in advance, hopefully someone can give me a solution.

 

Crime is a matter for the Police to investigate. If you have not yet realised that eBay's intention above all else it to limit their own liability, you have yet to read the User Agreement.

 

8)

 

P.S.

 

Also, are you sure paypal would cover me for the full £1,020? I've heard they only cover up to £500.

 

Paypal protection covers you for nothing with regard to an "ineligible item", which a listing deleted by eBay would be:

 

13.2 What are the eligibility requirements for PayPal Buyer Protection?

 

You must meet all of these requirements to be eligible for a payment under PayPal Buyer Protection:

 

1. Your payment must be for an eligible item and made from your PayPal Account (see Section 13.3 for further details on item eligibility);

Paypal protection is not a crime insurance.

 

They may eventually reimburse you to avoid bad publicity or to keep you sweet if you spend a lot on eBay; that's been known to happen, but in legal terms the entitlement is less than nothing.

 

8)

Edited by perplexity
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Well, eBay must have removed the listing, then. But then how does that make it fair for my payment to continue to be paid to the seller, and for other buyers like me to be £1,000+ out of pocket. Fair? Not really, but then again, what's fair?

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Well, eBay must have removed the listing, then. But then how does that make it fair for my payment to continue to be paid to the seller, and for other buyers like me to be £1,000+ out of pocket. Fair? Not really, but then again, what's fair?

 

:roll:

 

Paypal never so much as pretended to be fair.

 

Buyers use Paypal because they think it's better for the buyer when the sellers have pay a fee to Paypal in order to admit, in effect that the seller is not to be trusted. Were the buyers to rather be expected to pay the fee, they would not want to.

 

Paypal's promise is rather to please itself when a claim is made:

 

PayPal retains full discretion to make a final decision in favour of the buyer or the seller based on any criteria PayPal deems appropriate.
That is from section 13.6 of the PayPal User Agreement.

 

8)

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:roll:

 

Paypal never so much as pretended to be fair.

 

Buyers use Paypal because they think it's better for the buyer when the sellers have pay a fee to Paypal in order to admit, in effect that the seller is not to be trusted. Were the buyers to rather be expected to pay the fee, they would not want to.

 

Paypal's promise is rather to please itself when a claim is made:

 

That is from section 13.6 of the PayPal User Agreement.

 

8)

 

Do you make this sh*t up as you go along?

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Wow, so i'm effectively entitled to nothing?

Surely paypal can see that the listing was removed from eBay... And of course, eBay shouldn't have done such a stupid thing as to remove the damn listing when I paid over £1,000....

 

Any advice as to what my next step should be? Should I contact the police or will they not be interested? Should I ring paypal/eBay to see what they say?

 

Cheers

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You could see what happens with Paypal, ... not so much to lose.

 

If you're lucky they put a hold on the money, not yet passed on to the [EDIT]'s account but don't bet your life on it. I am not just making this up. Cases exactly similar this have happened before. Paypal proceed to refuse to acknowledge the previous existence of the vanished eBay listing.

 

Make no mistake about it, eBay and Paypal know exactly what they're doing, ducking their own responsibilities. There's a lot that they do which is indeed unbelievably inept, but they're not so stupid when it comes to keeping their heads down, to dodge the flack.

 

The thing to do is of course to report the offence to the Police, and to do what you can to contact any other buyers, to urge them to do the same.

 

The Police routinely fob off complaints about eBay, on the basis that eBay or Paypal are supposed to help you out. The need is thus to explain that they don't. Paypal would not so much as report a suspicion of crime to the Police, preferring to pretend that fraud never happens on eBay.

 

The chance that the Police put the effort in to chase it up depends in turn upon the chance of a "result", so it is also important to gather intelligence. Help comes to those who help themselves.

 

What fails to work is to sit back and expect Paypal or eBay to fix it all. They don't. If not arrested, the chances are that whoever was behind this is back again next week, with more stuff to "sell" on eBay, registered as a different identity.

 

This is not the first time that this sort of thing has happened and it wont be the last.

 

8)

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Just for the record,

just got off the phone from eBay, then paypal, and they were a great help. Gave me a bit of 'piece of mind'.

They confirmed that if the buyer didn't respond to the claim within 10 days, the full amount would be credited back to me. At the moment it doesn't look like the buyer is going to respond due to the fact he closed down his eBay account and is simply trying to do a runner with the money. Hopefully he doesn't, for my sake and the rest of the buyers he scammed!

Thanks for all your help.

Brent.

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Don't panic! As others have said - eBay will have removed him becasue of suspicious trading. The money you paid is protected, and in FULL. In the timeframe you indicated, the seller would not have got the money out of his account fast enough, unless he was astute enought to use the credit to buy other stuff. The seller probablky wasn't 'real' either, as a compromised account is fairly easy to obtain and to set up a [problem] in a few hours.

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