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    • Absolutely for the agreement they are referring to.... puts them on notice that this is going to be a uphill fight.   Andy 
    • Particular's of claim for reference only 1. the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account (16 digits) 2. The defendant failed to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. 3. The debt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  4. The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Suggested defence 1. The Defendant contends the particulars of the claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.3 (3) in relation to any particular allegation to which a specific response has not been made. 2. The claimant has not complied with paragraph 3 of the PAPDC (Pre action protocol) failed to serve a letter of claim pre claim pursuant to PAPDC changes of the 1st of October 2017. It is respectfully requested that the court take this into consideration pursuant 7.1 PAPDC. 3. Paragraph 1 is noted. I have in the past had financial dealings but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification. 4. Paragraph 2 is denied. I have not been served with a default notice pursuant to the consumer credit act 1974. 5. Paragraph 3 is denied. i am unaware of any legal assignment or notice of assignment. A copy of assignment was sent by Overdales solicitors when acknowledgement of receipt of CPR request was received, but this was not the original.   6. Paragraph 4 is denied. Neither the original creditor or the assignee have served notice pursuant to sec86c of the Credit Consumer Act 1974 Notice of Sums in Arrears and therefore prevented from charging interest on debt regulated by the CCA1974. 7. The defendant submitted a request for a copy of the alleged agreement pursuant to s78 CCA 1974. The claimant has acknowledged receipt of request but has failed to comply. The claimant has failed to provide any evidence of balance or Default Notice requested by CPR 31.14 8. It is therefore denied with regards to defendant owing any monies to the claimant. therefore the claimant is put to strict proof to:  a.  Show how the defendant has entered into an agreement with HSBC. b.  Show and evidence the nature of breach and service of a Default notice pursuant to section 87 (1) CCA 1974. c.  Show and quantify how the defendant has reached the amount claimed for. d.  Show how the claimant has the legal right, either under statute or equity  to issue a claim. 8.  As per civil procedure rule 16.5 (4) it is expected claimant prove the allegation that the money is owed. 9.  Until such time the claimant can comply to a section 78 request he is not entitled, while the default continues, to enforce the agreement 10. By reasons of the facts and matters set out above, it is denied that the claimant is entitled to the relief claimed or any relief.     .
    • OK, well rereading the court orders from March, in the cold light of day rather than when knackered late at night, it is quite clear that on 25 June there will only be a preliminary hearing about Laura representing her son.  Nothing more. It's lazy DCBL who haven't read things properly and have stupidly sent their Witness Statement early. Laura & I had already been working on a WS, and here it is.  It needs tweaking now after reading the rubbish that DCBL sent and after all of LFI's comments.  But the "meat" is there. Defendant's WS - version 1.pdf
    • Morning, I purchased a car from Big Motoring World on 10th December 2023 for £14899.00. On the 15th December I had a problem with the auto start stop function of the car in which the car would stop in the middle of the road with a stop start error message. I called the big assist and the car was booked in for February. The BMW was with them for a week and it came back with the auto stop start feature all fine and all error codes cleared on the report from big motoring world. within 5 days I had the same issue. Warning light coming on and the car stopping. I called big assist again and the car was again booked in for an other repair in May. Car was taken back in may, they had the car for a week and returned with the report saying no issue with the auto stop start feature and blamed my driving. Within 5 days of having the car back it broke down again. This time undrivable. I had the rac pick my car up and take to Stephen James BMW for a full diagnostic. The diagnostic came back with the car needing a new fuel system as magnetic swarf was found.  I have sent big motoring world a letter stating all the issues and that under the consumer rights act 2015 I have asked for a replacement vehicle. all reports from Stephen James BMW have been sent over to big motoring world. Big motoring world have come back and said they will respond to my complaint within 14 days for the date of my complaint letter. I am not feeling confident on the response from them, what are my next steps?   Thanks in advance. 
    • That is really good is that a mistake last off "driver doesn't have a licence" I assume that should be keeper? The Court requested me to send the Court and applicant proof of my sons disability from their GP this clearly shows he has Severe Mental Impairement, he is also illiterate.  I naively assumed once the applicant received this that they would drop the claim.  It offends me that Bank has asked the Judge to throw the case out at the preliminary hearing and to make us pay up.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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unknown RWay CCJ for Cap1 card at old Address - already paid NCO!! **SET ASIDE**


Jossy
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Thanks

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I suspected that might be the case when I looked at their website. Will be interesting to see if they get back to me with anything, being as the evidence I've sent them is irrefutable.

 

Thanks for the info.

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Sorry, but I'm not sure what you mean by familiar pattern. My aim was to report them to as many organisations as possible. If 4 separate groups are looking into them, it increases the odds of them being reprimanded, and the CCJ being removed from my record without me having to pay.

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Out of the bed on the wrong side ?

 

BB was just saying that all ended in A. Next would be the CIA.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

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Not at all, just didn't spot that link. Sorry if it came across as rude. I'm extremely grateful for all the advice I've received from everybody on here. Apologies for the misunderstanding.

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Not at all, just didn't spot that link. Sorry if it came across as rude. I'm extremely grateful for all the advice I've received from everybody on here. Apologies for the misunderstanding.

 

Not at all, some, if not ALL of my comments on here are somewhat flippant, thoroughly agree that the more people you complain to about this very dark special handshake industry , the better, and the more likely it is that in fifty years time it might actually be properly regulated and reigned in...

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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I am in a similar position with Rob-U-Sum-Way I have an outstanding complaint with the ICO.

The ICO issue the complainant with a reference number, which only the ICO and the complainant know.

I would like to ask the site administrators, would it be possible to create a list of ICO complaint reference numbers, which any future victims may quote in their correspondence to the ICO?

As no names will be quoted, would this be acceptable?

As the list grows it may also apply some pressure to the other regulators.

Why not roll this out?

It is time these organisations operating on the edge of the law are seen by all for what they really are!

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I am in a similar position with Rob-U-Sum-Way I have an outstanding complaint with the ICO.

The ICO issue the complainant with a reference number, which only the ICO and the complainant know.

I would like to ask the site administrators, would it be possible to create a list of ICO complaint reference numbers, which any future victims may quote in their correspondence to the ICO?

As no names will be quoted, would this be acceptable?

As the list grows it may also apply some pressure to the other regulators.

Why not roll this out?

It is time these organisations operating on the edge of the law are seen by all for what they really are!

 

The ref number will be applying to YOUR complaint only, like you bank account number. So other people quoting it wont be much use.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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  • 9 months later...

Hello everyone

 

I am delighted to be able to say that finally this sorry saga is over, and I have won - woo hoo.

Sorry for the delay in keeping this thread up to date,

but I wanted to wait until I had some positive news to report.

 

Since my last post on here a number of things have happened.

The Financial Ombudsman stopped Robinson Way from claiming that I owed them any more money,

but that as his powers were limited,

could do nothing about the CCJ on my record.

 

 

Of course, Robinson Way would not remove the CCJ voluntarily so my only option left was to get a hearing at court to have it set aside and stayed. More on this later.

 

In the meantime I got the replies back to the various organisations I had reported them to.

The ICO (whose response took 8 months!!!!) said they had done no wrong.

 

 

I had reported Robinson Way for their failure to include documents they'd claimed they had sent in the SAR response to me.

 

 

The ICO say that all they have to do is list them on a data print out, not show actual copies.

In my opinion this makes a mockery of the whole procedure as it still does not prove that anything was sent but by this point I was starting to realize that the deck is well and truly stacked in the DCA's favour. I hope this information is useful for anybody else in a similar position to me.

 

The CSA forwarded on my complaint to Robinson Way,

and their response was an absolute cracker (as you'd expect).

 

 

They claimed that they had done no wrong,

that it was my failure to inform the original creditor that my address had changed (which I had and was proved in court),

that they had no idea why I would pay a "third party" (NCO Europe, whom I 'd received all the proper paper work from,

 

 

and from whom Capital One continued to accept payments from for 18 months AFTER Robinson Way claimed they were the owners of the debt,

 

 

again proved in court by Capital One's statements obtained in the SAR),

but as a "gesture of goodwill", they would not chase me for any more money and would write off the remainder of what I owed them!!

 

 

Of course the CSA took their word for it and refused to investigate them when I pointed out that their reply was littered with false statements and nonsense.

 

 

As is mentioned in a post on here further up, the CSA are a waste of time, and being as they are supposed to be the regulators it's no wonder this industry is out of control.

 

all this led me to court this morning to finally face them,

something which I'd been dying to do for over a year.

 

 

But as you'd expect with a company like Robinson Way

- they failed to show up! T

 

 

hat tells you all you need to know about these people and I hope this encourages others to take them on because when the going gets serious, they wimp out.

 

After examining all my documents,

The Judge could not believe what he was seeing.

And in a further twist,

it was revealed from whatever documents Robinson Way had sent when it was first issued to court,

that they had known my correct address from the start.

 

 

To recap,

RW had obtained the CCJ against me at an address I have not lived in for 10 years.

They said it was their legal right to issue those documents to my last known address,

which is what they did in March 2008 when they obtained the CCJ.

 

 

But whatever they had sent the court proved that In February 08 they had my current address,

but chose to issue it to my previous one knowing full well that I would not obtain the documents,

 

 

leaving them free to get the CCJ through default,

which has now been permanently deleted from my record,

and the claimant blocked from re-issuing it.

And that, in a nutshell, is the kind of people that RW are.

 

 

As I said at the start of this post,

I have finally put this case to bed with a resounding victory,

knowing that all the effort I have put in has been vindicated.

 

 

I want to thank everybody on here that offered advice and support

- I would not have had a clue how to tackle this without all the information you people have given me, and I hope that this final post helps others take the fight to these DCA's when you know you are in the right.

 

Many thanks folks, and I'll certainly be checking back on here to see if anything I've learned can help others.

 

Regards,

 

Jossy.

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What a fantastic result, to be expected, but your tenacity to hold on to them and make them accountable really has worked, I am very very chuffed these fools have been sent packing with their tails between their legs, lets just hope that anyone else going through the same scenario can use your post as courage to hang them out to dry......I'd even see if the local rag would run a piece? you never know they may be short os stories?/

 

Well done anyway, the advice was given by CAG but it was you in the end who made the best use of it and ultimately won!

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Well done, taken a long time. Hope you will get some costs out of them.

 

If a DCA has deliberately obtained a CCJ using an old address, the OFT should be willing to look into that and ask questions. Then again they probably can't be *ssed as ususal. They only go after small fry and the others just get a slap on the wrists.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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