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    • If anybody has any advice here, it would be greatly appreciated, I already suffer with pre-existing disabilities & have struggled with this so far. 
    • so return of goods order etc etc read upload  scan pages to jpg, redact in mspaint. the convert to and merge to one mass PDF  read upload and use the online listed sites for all 3 stages. do you want to keep the car? i will guess this was a manual paper claimform direct from the co.court or was it org sent from salford bulk processing and has just got reaq ssigned?      
    • Speaking of the reformatory boys, here they are with all of their supporters, some of whom traveled with them from miles away, all carefully crammed together and photographed to look like there were more than about 80 .. rather like Farages last rally with even fewer people crammed around what looked like an ice cream van or mobile tea bar ... Although a number in the crowd apparently thought they were at a vintage car rally as they appeared to be chanting 'crank-her'. A vintage Bentley must be out of view.   Is this all there is? Its less than the Tory candidate. - shut up and smile while they get a camera angle that looks better
    • in order for us to help you we require the following information:- Which Court have you received the claim from ? Canterbury Name of the Claimant ? Moneybarn No 1   How many defendant's  joint or self ? One Date of issue –  29/05/24 Acknowledged by 14/06/24  Defence by 29/06/24  Particulars of Claim PARTICULARS OF CLAIM 1.  By a Conditional Sale Agreement in writing made on 25th August 2022. Between the Claimant and Defendant, the Claimant let to the Defendant on Conditional Sale. A Ford Ranger 3.2 TDCi (200 P S) 4x4 Wildtrack Double Cab Pickup 3200cc (Sep.2015) Registration No, ******* Chassis number ***************** (“The Vehicle”).  A copy of the agreement is attached  2.  The price of the goods was £15,995.00. The Initial Rental was £8500.00.  The total charge for credit was £3575.;17 And the balance of £11,070.17 was payable by 59 equal consecutive monthly instalments of £187 63. payable on the 25th of each month. 3.  The following were expressed conditions of the set agreement, Clause 8: Our Right to End this Agreement  8.1   Subject to sending you the notice as required by law, any of the following events will entitle us to end this Agreement: 8.1.2  You fail to pay the advance payment (if any) or any of the payments as specified on the front page of this agreement or any other sum payable under this Agreement. 8.1.3 If any of the information you have given us before entering into this Agreement or during the term of this Agreement was false 8.1.4 We consider, acting reasonably, that the goods may be in jeopardy or that our rights in the goods may otherwise be prejudiced. 8.1.5 If you die 8.1.6 If a bankruptcy petition is presented against you; if you petition for your own bankruptcy, or make a live arrangement with your creditors or call a meeting of them. 8. 1.7 If in Scotland, you become insolvent or sequestration or a receiver, judicial factor or trustee to be appointed over any of your estate, or effects or suffer an arrestment, charge attachment or other diligence to be issued or levied on any of your estate or effects or suffer any exercise, or threatened exercise of landlords hype hypothec 8.1.8 If you are a partnership, you are dissolved 8.1.9 If the goods are destroyed, lost, stolen and/or treated by the insurer as a total loss in response to an insurance claim. 8.1.10 If we reasonably believe any payment made to us in respect of this Agreement is a proceed of crime. 8.1.11 If steps are taken by us to terminate any other agreement which you have entered into with us. Clause 9.  Effect of Us Terminating Agreement 9.1 If this Agreement terminates under clause 8 the following will apply 9.1.1 Subject to the rights given to you by law, you will no longer be entitled to possession of the goods and must return them to us to an address as we may reasonably specify, (removing or commencing the removal of any cherished plates) together with a V5 registration certificate, both sets of keys and a service record book. If you are unable or unwilling to return the goods to us then we shall collect the goods and we'll charge you in accordance with clause 10.3 9.1.2 We will be entitled to immediate payment from you for all payments and all other sums do under this agreement at the date of termination 9.1.3 We will sell the goods or public sale at the earliest opportunity once the goods are in a reasonable condition which includes a return of the items listed in clause 7.1.4 9.1.4 We will be entitled to immediate payment from you of the rest of the Total Amount Payable under this agreement less: ( a) A rebate for early settlement ias required by law which will be calculated and notified to you at the time of payment (b) The proceeds of sale of the goods (if any) after deduction of all costs associated with finding you and/or the goods, recovery, refurbishment and repair. Insurance, storage, sale, agents fees, cherished plate removal, replacement keys, costs associated with obtaining service history for the goods and in relation to obtaining a duplicate V5 registration certificate 4, The following are particulars required by Civil Procedure Rules. Rule 7.9 as set out in 7.1 and 7.2 of the associated Practice Direction entitled Hire Purchase Claims:- a)     The agreement is dated 25 August 2022. And is between Moneybarn No1 Limited  and xxxxxxxxx under agreement  number xxxxxx. b)    The claimant was one of the original parties to the agreement. c)    The agreement is regulated under the Consumer Credit Act 1974. d)    The goods claimed Ford Ranger 3.2 TDCi ( 200 PS) 4x4 Wildtrack Double Cab Pickup 3200 cc (Sep2015} Registration No ^^^^^^^ Chassis number ***************** e)     The total price of the goods £19570 f)     The paid up sum £1206 5 g)    The unpaid balance of the total price £7505 (to include charges) h)    A default notice was sent to the defendant on 20th February 2024 by First class post i)      The date when the right to demand delivery of the goods accrued 14 March 2024 j)      The amount if any claimed as an alternative to delivery of the goods 7505 22 include charges 5.  At the date of service of the notice the instalments were £562.89 in arrears. 6. By reason of the Termination of the Agreement by the notice, defendant became liable to pay the sum of £7502 7. The date of maturity the agreement is 24th August 2027. 8. Further or alternative by reasons of  the Defendant breaches of the agreement by failing to pay the said instalments, the Defendant evinced an intention no longer to be bound by the Agreement and repudiated it by the said Notice the claimant accepted that repudiation 9. By reason of such repudiation the claimant has suffered loss and damage. Total amount payable £19570 Less sum paid or in arrears by the date of repudiation £12064 97 Balance £7505 (to include charges.) ( The claimant will give credit if necessary for the value of the vehicle if recovered.)  The claimant therefore claims 1.    An order for delivery up of the vehicle 2.    The MoneyClaim to be adjourned generally with liberty to restore,  Upon restoration of the MoneyClaim following return or loss of the vehicle. the Claimant will ensure the pre action protocol for debt claims is followed. 3.    Pursuant to s 90 (1)  of the Consumer Credit Act 1974. An order that the Claimant and/or its agents may enter any premises in which the vehicle is situated in order to recover the vehicle should it not be returned by the Defendant 4.    further or alternatively damages 5.    costs Statement of truth The Claimant believes that the facts stated in these Particulars of Claim are true. The Claimant understands that the proceedings for contempt of court may be brought against anyone who makes or causes to be made a false statement in the document for verified by statement of truth without an honest belief in its truth. I am duly Authorised by the Claimant to sign these Particulars of Claim signed Dated 17th of April 2024  What is the total value of the claim? 7502   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? No   Never heard of this   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? n/a Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? No   When did you enter into the original agreement before or after April 2007 ? After  Do you recall how you entered into the agreement...On line /In branch/By post ? In a garage  Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes  Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Original Were you aware the account had been assigned – did you receive a Notice of Assignment? n/a   Did you receive a Default Notice from the original creditor? They said sent but nor received   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? None seen   Why did you cease payments? Still Paying,   What was the date of your last payment? Yesterday  31st May 2024   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? Yes on 12 Feb 2024   What you need to do now.   Can't scan, will do via another means as you cant have jpg  
    • Now that is an interesting article which adds afew perspective that I hadn't thought significant - but on reflection of the perspectives offered ... Now Starmer is no Blair, however 'blairite he may be perceived, but the Tories aren't tories and aren't even remotely liberal   The fast 'unannounced and unexpected election call from sunack may well be explained by the opinion linked that he hoped reform would be unprepared and effectively call a chunk of Farages largely empty bluster - making him look even more of a prat, leave scope for attacks on shabby reform candidates and mimimise core vote losses to reform - while throwing the 'middle ground' (relative) tories TO THE DOGS - and with the added bonus of likely pacifying his missu' desire to jogg off to sunny cal tout suite somewhat   thumb in the air - I expect about 140ish tory seats, but can hope for under a hundred Reform - got to admit the outside possibility of 1, maybe 2 seats with about 8% of the vote - but unlikely. I think projections of over 10% of the vote for reform is nudged and paid for speculation - but possible with the expected massive drives from Russian, Chinese and far right social media bot and troll prods targeting the gullible.
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Me & Welcome Finance


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I have a car on hire purchase from Welcome Finance (bad choice I know but only choice available at the time)

 

got into a bit of trouble with them last year and they issued a default (according to my credit file) in February.

 

Since then have come to a different arrangement with them and paid approx 130 a month.

 

I paid two weeks late in October, but then paid 300 at which point they again sent me a default notice (???- who knew the same company could

put a default on top of a default for the same loan).

 

have been paying 140 since then per month to keep on top of things.

 

Was going to be late in paying in January so let them know when they called I wouldn't be able t meet the payment all in one go that month.

 

Heard absolutely nothing back until this morning when a man turned up at 8.45 to collect the car.

 

told him I wouldn't give him the keys as I believe I am over the 1/3 payment that means they need a court order to take the car

and also because this was the first I've heard of it.

 

After much much discussion, and many phone calls to welcome (I couldn't get through, the collector had a private mobile number)

and with the threat of calling the police to come and collect the car, the collecter told me that I wouldn't have to give the car up today.

 

Now, what should I do?

Surely they can't take the car without informing me first that they're going to.

I've had no termination of contract letter, no notice of repossession, nothing.

 

i really want to do everything by the book as Welcome are so rubbish and never send letters etc.

They kept trying to tell me today that they had sent a letter and that they didn't need to prove they had sent it,

I needed to prove they hadn't. How can I possibly prove I didn't receive a letter???

 

I can start doing something about this tomorrow, am just wondering what my next move should be.

I'm not trying to get out of paying, just want to keep the car.

 

Any help greatly appreciated.

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Welcome to the site.

I think maybe an idea to post this in the Welcome forums-I will move there now and re-title

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Anusca, first off welcome to the forum you are in the right place even though some of us are a lil mad !!! . . .

 

Seems like your on top of things and know what you are doing in the sense of sticking up for yourself so this is a good start now its time to get the law on your side with a little help from us here.

 

Im probably not the best person when it comes to car reposessions but I will try to help and others can jump in and advise further.

 

1) If you have paid over a third of the car they need a court order.

2) Do not repeat do not give them the keys or they will claim voluntery termination, if they upload the car then this is called unlawfull termination were we can take them to court for possible recovery of everything you paid to welcome, keep the car and 8% interest.

3) Do you have a copy of your agreement you can post up here for us, how long you had loan and were did you sign agreement.

4) If they take car get receipt.

5) Can yu post up for us the most recent default notice, i bet it doesnt have a numerical ddate to be paid by, it will only say 14 days .

6) Does your agreement have gardx on it ?

7) Do you have your statement of pricve yet ?

8) have you requested your CCA or SAR yet ?

 

Sorry for all the questions but based on your answers depends what route to take.

 

if your bored waiting for an answer read this thread.

8)

 

 

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hi, thanks for your help.

I don't have a copy of the agreement as I have recently moved house and it has dissapeared somewhere.

 

I will do my utmost to dig it out.

 

I started the agreement at the end of Novemeber 06 but really need to find out exactly how much I have paid.

 

What is the best way to go about this?

 

I have all the statements from my most recent bank account,

but previous to that I was with a different bank and only had online statements which stupidly I can no longer access.

 

So, what should I do in terms of trying to figure out exactly how much I've paid?

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To find how much you have paid send them the below letter named sar, this is a request for everything they have on you from database notes to statements to agreements phone call logs, requested under the data protection act.

For your agreement send the CCA request and they got 14 working days to send your agreement or it is in dispute.

 

Subject Access Request

 

WELCOME FINANCIAL SERVICE

COMPLIANCE

RUDDINGTON FIELD BUSINESS PARK

RUDDINGTON

NOTTINGHAM

NG11 6NZ

 

REMEMBER THE £10 POSTAL ORDER AND SEND RECORDED DELIEVERY

 

Never sign but print signature.

 

 

[your address]

 

 

 

[their address]

 

 

[DATE]

 

 

 

 

 

Data Protection Act 1998

 

 

 

 

 

 

Dear Sir/Madam

 

 

 

ACCOUNT NUMBER: xxxxxxxxx (or multiple numbers if more than one account)

 

 

 

Please supply me with copies of all the data which you hold on me in relation to any matter and in any form and for any period of time.

Please note that I require disclosure of any personal data which you hold on me for the entire period of my dealings with you.

The Subject Access is not limited to my transaction history and it is not linited merely to 6 years of historical information.

Additionally, where there has been any event in my account history over this period which has required manual intervention by any member of your staff, or any other person, I require disclosure of any indication or notes which have either caused or resulted in that manual intervention, or other evidence of that manual intervention in relation to my financial business with you.

I require all information on details of all insurance products supplied by welcome financial services. This is to include the statement of means, statement of price, details of all insurance premium tax paid, and underwriting sheets.

If mortage indemnity insurance has been added to the agreement, i require all details on who this premium was paid to, and who underwrites this insurance.

 

If you are unable to supply this data because there has been no such manual intervention, then please be so kind as to confirm this in your response.

 

I enclose the statutory maximum fee of £10. You have 40 days in which to comply. Furthermore, if I discover that you have levied disproportionate penalties or charges which are invalid under the Unfair Terms in Consumer Contracts Regulations against me, then I shall be reclaiming them together with any interest charges which you have levied on them.

As it is your wrongdoing and mishandling of my account which has created the necessity for this Subject Access Request, I shall also be reclaiming the enclosed £10 Data Protection Act subject access request fee.

 

If there is specific information which you require in order to satisfy yourself as to my identity, please let me know by return. However, please note that the above address is the one which you normally use to communicate my private business to me and which you have hitherto found to be acceptable.

I would be happy to collect the Data from my local branch.

 

 

Yours faithfully,

 

 

[signature]

 

 

[name]

 

CCA

 

 

Your Address

 

Date

 

Dear Sir/Madam

 

Re:− Account/Reference Number 4563210025897412

 

This letter is a formal request pursuant to s.77 to s.79 of the Consumer Credit Act 1974.. I require you to provide me with a true copy of the credit agreement relating to the above account, together with any other documentation the Act requires you to provide.

 

I expect you to comply fully and properly with this request, within the statutory time limit. You are reminded that should you fail to comply with my request, the provisions of s.77(6) will apply.

 

Your attention is drawn to ss.5(2), 3(b),6 and 7 of the Consumer Protection from Unfair Trading Regulations 2008 (CPUTR).

 

I enclose a postal order in the sum of £1.00, which is the statutory fee. Note that these funds are not to be used for any other purpose.

 

If you are unable to comply fully and properly with this request, you should confirm this in writing at the earliest opportunity, and certainly within the statutory time limit for compliance, and return the fee.

 

We look forward to hearing from you.

 

Yours faithfully

 

 

print your name (not sign) and enclose a one pound postal order, send it to head office (RECORDED DELIVERY) at :

 

Welcome financial services

Compliance Department

Ruddington fields business park

Ruddington

Nottingham

NG11 6NZ

  • Haha 1

 

 

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Thanks so much for this. It will be sent straight away. What shall I do in the meantime? I had a phone call from the welcome finance branch manager whilst I was out, should I call him back and if so what should I say?

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Dont call him back, they are desperate for money and 'property' at the moment. He does not deserve a phone call after the hassle you had this morning. If he does get to speak to you tell him "Everything in writing" and do not agree to anything on the phone. They will try to get you to realign your debt.

 

What you also need to do is report their attempted uplift of your car as attempted theft to the local police, they need to know that they are operating an illegal operation in your area, ask to be put through to the moneylending specialist force and get their assistance... Welcome are after all a moneylender.

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ok, so have just had phone call from them and he is saying that the collector has been told he can come back and collect the car or I can arrange to drop it off. Alternatively, if I can make a sizeable dent into my arrears then he may be able to sort something out for me. Where do I go from here?

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Hi Anusca, just a point really, I know it can be worrying but just remember the WFS manager is now on count down for his monthly target, the last week of the month is where they tend to try their dirty tricks as its where they will be feeling the most pressure.

 

They should have given you notice of repossession, probably sent it to your old address if you have moved as they are numpties like that. If you didn't get this then write to the complaince department address provided by Ozzy and let them know that they have not followed the correct legal process.

 

If you want to make a payment to them then this will make them look even worse further down the line but only pay what you can afford and what was agreed before don't get bullied into the full arrears. I would see if you can pay using their online system so there is no need for conversations at all but if you did want to talk to someone, call compliance, complain about the branch manager and say you only want a regional manager or above to deal with your complaint and respond to it in writing only.

 

Don't hand over the keys or drop off the car if you want to keep it. People will assist you on here but don't let their bullyboy tactics work!

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Sorry to jump on but is a notice of repossession needed? Will a termination that is without prejudice stating repossession without further notice suffice? (working on under 1/3) Have a nosey at my thread if you think you can help :)

Help with Welcome Finance - Page 18 - The Consumer Forums

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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Thanks post only questioning as I like to be clear on what they can and cant do before they knock the door ;) and I know you are up to your neck in it with letters and my claim already :)

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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ok, so have just had phone calllink3.gif from them and he is saying that the collector has been told he can come back and collect the car or I can arrange to drop it off. Alternatively, if I can make a sizeable dent into my arrears then he may be able to sort something out for me. Where do I go from here?

 

Do not panic and do not be scared, if you feel threatened then call the police. Do not give the keys over ....

 

It is up to you what direction you wish to take with this, first you must send off the CCA. do you want to keep the car and make a payment arrangement that is affordable or do you want to let them take it and claim everything back ?

 

 

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hi everyone thanks for all the advice so far.

 

The letters have been sent off this morning.

 

In the meantime however, I have been told that unless I can pay one thousand pounds by saturday morning

then they are going to take the car.

 

The collector even left a message on my phone telling me he would be coming to pick it up tomorrow morning

and did I have any preference as to a time!

 

Now, what should I do as I still have to wait the allotted 14 days for them to reply but in the meantime

they keep on saying they will lift the car or get the police round to come and collect it.

 

Am desperately trying to get all this money together but simply cannot find a way to get so much money together in so little time!

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Anusca, I know it is easier said than done but dont allow them to bully you, as you can only pay what you can afford, if you have paid more than a third than they do need a court order to take your car so they will not do it, if they do then it is too your advantage because you can claim the lot back plus interest, just dont hand over the keys.

 

As the account is not yet in dispute do you want to make an offer of an affordable payment plan ? if so I can help you put a letter together to do this ?

 

 

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Again to support you and back up what Ozzy is saying, they are now at the dirty tricks stage of the month, Saturday is their last working day of the month and where their targets have to be hit by, funnily enough thats when they are saying you need to pay by.

 

If they are trying to arrange the collection of the car with you then reading between the lines I would suggest that they are unable to collect the car without either your consent or a court order.

 

As Ozzy says, if you want to pay, pay only what you can afford to pay, and try not to feel threatened by them - this is exactly what they want to happen. The reality of the situation is that they would rather have something than nothing, by the way what should your monthly contractual payment be?

 

If you need help in drafting the letter Ozzy, I will give you some key phrases to make use of, this case has wound me up and illustrates the exact reason why I became a Cagger!:mad:

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Hi, my contractual monthly payments to them should be 275.88,

but for over a year and a bit now I have been paying approx 140 a month, sometimes more.

Any help re letters would be greatly appreciated.

 

I have a meeting to go into my old bank and get my old statements as from my records

it looks like I've paid 200 pounds over the 1/3rd of the contractual agreement, but I would really like to confirm this first.

 

In the meantime, I have told the branch manager that I will call him tomorrow afternoon to let him know what the situation is.

 

In terms of the letters, should I send them by recorded delivery or should I deliver them by hand?

(not with the car, in case they try and nick it!)

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