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    • statute barring in Scotland is 5yrs from last payment/use date or date of default Notice + 14 days, whichever is the later. dont confuse that with the 6yrs debts show on credit files (DN's 6th bday regardless to payment or not). they'd never get a claim raised by august in 99% of cases . as long all these debts were taken out whilst resident in scotland and you have not moved since taking them out but failed to inform the original creditor before the debt sale....... then stay radio silent until sb date is reached. then if you wish send our scottish sb letter. just remember unlike E&W in scotland debts are extinguished, dead , gone , parrot. once SB'd dx  
    • Hi all, Love this site and it's no nonsense advice, have dipped in and out of the consumer forums over the years, mostly to assure myself that what I was doing was the right thing when dealing with various businesses (almost 100% success rate, thanks in part to reading and more reading here.). Anyway, the time is almost approaching where I might need to ask for some specific help and I have a couple of queries that I can't see definitively answered. Due to financial mismanagement and severe anxiety issues I stopped paying all unsecured debt in December 2018 (one slipped to the first week in Jan 2019 when the last payment was made having rechecked my bank statement from that period - all my unsecured debt direct debits were cancelled in early Jan 2019). This has left half a dozen debts;  a couple of credit cards, a bank loan, Shop Direct and some Hitachi Finance stuff having been sold on and passing the rounds through the usual suspects, Lowells, Link, PRA Group, others related to them, and then back to them again. I have somehow successfully managed to maintain radio silence and avoided anything more worrying than their begging letters.  I have blocked their phone calls and texts, bumped all emails to the spambox and had a chuckle at their desperate letters.  I've never had anybody at the door.  I have been at the same address since before I defaulted and all correspondence comes to my current home address.  I have NEVER contacted them or admitted any debt. In anticipation of them perhaps ramping up action at the last minute I've had a look at my credit report on Credit Karma (rec'd from this very place) and I see that the default dates on these range from May 2019 to November 2019. Also in preperation I've been reading, reading and reading lots here as advised. Obviously being in Scotland there are a lot fewer posts relating to these matters and it's always quite annoying when OP's do not follow up with any outcome on their cases - how rude! This has also left me a bit confused of when I am able to finally breathe easy (although cancelling all the direct debits in Jan 2019 was the biggest sigh of relief as I knew it was all going to be unmanageable and, well, default one, default all.). I've been reading that defaults should be filed 3-6 months after the missed payment but one of my larger debts was defaulted on 27th August 2019 when the last payment I made was 10th December 2018, meaning the first missed payment was 10th Jan 2019.   My query for now is - when should I infer that these debts are prescribed?  From when the payment was missed, or taking the default date plus 5 years from the credit report? The three I have with the May date are moot anyway as either way they are gone  - some letters from Lowell offering me 90% off to settle is what got me thinking these must have been near SB status, however I have one big 10k+ with a July date and another 10k+ at the end of August I am feeling a bit anxious again, even though I know there is nothing to worry about with the begging letters.  Reading the various forums I am not sure why the OC's didn't take action against me when I read time and again the surprise that other posters haven't already been taken to court for lesser amounts - I'm also surprised I've avoided any action this long as there are plenty in this forum and sub forum who are whisked off to the court by the beggers minions after only a year or so after defaulting.  There are no CCJ/decrees listed on my credit report and I have not received any such judgements against me.  I still just regularly receive the begging emails to the spambox, the blocked phone calls and the letters from the they. I'm also reading that there is no need in Scotland to send an LBC so what should I be looking out for to know that the time has come to engage with CCA requests etc? I'm afraid in a fit I threw a lot of the paperwork out but I have a box of stuff I'm going to go through which may have the original letters from the OC's. Thanks in advance for any advice.  
    • I'm at work now but promise to look in later. Can you confirm how you paid the first invoice?  It wasn't your fault if the signal was so poor and there was no alternative way to pay.  There must be a chance of reversing the charge with your bank.  There are no guarantees but Kev  https://find-and-update.company-information.service.gov.uk/company/09766749/officers  has never had the backbone to do court so far.  Not even in one case,  
    • OK  so you may not have outed yourself if you said "we". No matter either way you paid. Snotty letter I am surprised that they were so quick off the mark threatening Court. They usually take months to go that far. No doubt that as you paid the first one they decided to strike quickly and scare you into paying. Dear Chuckleheads  aka Alliance,  I am replying to your LOCs You may have caught me the first time but that is  the end. What a nasty organisation you are. You do realise that you now have now no reason to continue to pursue me after reading my appeal since you know that my car was not cloned. Any further pursuit will end up with a complaint to the ICO that you are breaching my GDPR.  Please confirm that you have removed my details from your records. ------------------------------------------------------------------------------------------------------------------------------------------------------------ I haven't gone for a snotty letter this time as they know that you paid for your car in another car park. So using a shot across their bows .  If it doesn't deter them and they send in the debt collectors or the Court you will then be able to get more money back from them for  breachi.ng your data protection than they will get should they win in Court-and they have no chance of that as you have paid. So go in with guns blazing and they might see sense.  Although never underestimate how stupid they are. Or greedy.
    • Thank you. Such a good point. They did issue all 3 before I paid though. I only paid one because I didn’t have proof of parking that time, only for two others.    Unfortunately no proof of my appeal as it was just submitted through a form on their website and no copy was sent to me. I only have the reply. I believe I just put something like “we made the honest mistake of using the incorrect parking area on the app” and that’s it. Thanks again for your help. 
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Supreme court rules


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I might just well do this and if a sizeable number of us did the same that would make a dent in their deposits

 

On another note I believe that banks have to retain a certain % of assets in the form of cash deposits, which has been reviewed since the financial crisis. If we were to withdraw our deposits or transfer to building societies not affialiated with the major high street banks what kind of impact would thsi have on their cash deposits.

 

We all know that there is a move from investment to more traditional high st banks using customer deposits as leverage for loans etc so i wonder if there was a move by a good % of retail cutomers to "other accounts" whether this would make them think.

 

Regards

 

ST

 

Don't forget that most Building Societies keep their funds in the clearing banks.

 

If a substantial number of customers (probably less than 10%) withdrew all their money, in cash from their accounts every payday, the banking system would fall apart. Google "fractional reserve banking" or watch "Money as debt."

Money As Debt

Please note: I give advice, in good faith, based on my reading and experience. Please satisfy yourself, that any advice given is accurate in content before acting upon it.

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http://www.consumeractiongroup.co.uk/forum/site-questions-suggestions/53182-cant-find-what-youre.html

 

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It is quite standard for the self employed in your previous position to simply include a clause in your terms of trade that unless you are paid on time by your clients then they are charged for what you would be charged for late payments by your bank for your clients failings.

 

Why didn't you do this?

 

How long would you keep your clients with that sort of term, unless of course you have a near monopoly. A bit like banks I suppose.

Please note: I give advice, in good faith, based on my reading and experience. Please satisfy yourself, that any advice given is accurate in content before acting upon it.

A to Z index

http://www.consumeractiongroup.co.uk/forum/site-questions-suggestions/53182-cant-find-what-youre.html

 

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The secret here is to play the banks at their own game.

This ruling will change nothing.

Banks apply the charges = customer complains = customer refuses to pay and gets charges refunded under hardship provsion = banks apply charges = customer complains = customer refuses to pay gets charges refunded under hardship provision......im sure you see the patten here ;)

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Guest Jason King

I still feel that litigation can proceed regarding bank charges whilst arguing the level of penalty is disproportionate.

 

The banks would have to justify the high level of charge to succeed.

 

I don't think this ruling addressed this, however, I am happy to be corrected.

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the banks have changed there tune rapidly and shown change - thus the SP has concluded the OFT can assess under fairness - as a few a people have pointed out on this post, there is another clause relating to disproportionate charges et al.

 

Everyone chill pill.

Veester

 

"Challenges are what make life interesting; overcoming them is what makes life meaningful." -- Joshua J. Marine‏ ;)

 

Better than the truth itself is truthful living.

 

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This ruling is so unreal i was just in the middle of composing a letter to get charges back when i heard the news. Hope someone one with the know works this out. I have car repayment loan that has Adhock ( capalisation )charges for £100.00 all over it and is not in default. I know alot of other people are in this boat with the same company.

 

i'll hold on to the letter a couple of days till some great soul on this site works out what this means and where we go from here.

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Nice approach Fernack...

 

Has anyone phoned their bank to ask what the status on a frozen claim now is...?

 

I cant believe the banks will show up and fight this in court, even after todays ruling. So many sources still claim theres a large grey area with these charges.

 

I suspect there'll be letter being sent out to all claimant with frozen claims, best check the post later!

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Guest Jason King
How long would you keep your clients with that sort of term, unless of course you have a near monopoly. A bit like banks I suppose.

 

Well, if a client was solvent then they would have no problems in paying their bills as they fall due, therefore a penalty charge term would be quite irrelevent to them.

 

Should a client express concern about a penalty charge term in a contract intially then this should ring alarm bells for the contractor.

 

The contractor can either choose to do business with this client whilst running the risk that they may not be able to pay their bills or simply do business with those who do pay on time, or are at least happy to pay a charge should they fail to pay on time.

 

A lot of small sized contractors get into difficulty simply due to them not getting paid on time, or if at all.

 

A business must behave like a business.

 

After all, where can one expect to use a service, or a contractor's service, yet simply say 'I'll try and pay you next week or sometime after that!'

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It is quite standard for the self employed in your previous position to simply include a clause in your terms of trade that unless you are paid on time by your clients then they are charged for what you would be charged for late payments by your bank for your clients failings.

 

Why didn't you do this?

 

The contract was between myself and an agency who worked on behalf of the employer.

1. I was not in a position to enter such details into a contract

2. If I did demand it as a caveat, they would simply have looked elsewhere. Unfortinately my then skill set was ten a penny.

It’s also the same for casual agency staff who are paid by an agency payroll. It once took me 13 months to get bank charges refunded when an agency ‘forgot’ to pay me for work because the accounts girl went on holiday, resulting in direct debits being missed.

Also, if you take the example of a plumber, electrician or carpenter, how many make their clients sign a contract up front before installing a new shower or building a kitchen? It just doesn’t happen. Rightly or wrongly, they would never get any business.

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It wasn't totally unexpected, if you have any grasp of this country's legal system. Note ... I said legal system, not the law.

 

One of the common denominators when it comes to any litigation, whether it be criminal or civil, is the 'flood gates' argument that always seems to be at the back of a judge's mind. It filters its way through the system down to the Magistrates' Clerks and 'legal advisors' in civil courthouses. If there's any risk that the court system will be inundated with cases then the judges will find often inventive ways of preventing it from happening. That's precisely what's happened here and I, for one, expected it for that single reason.

 

Of course, the arrogant and the just plain stupid have already come out in force since the ruling.

 

For instance, the words of the Banks' mouthpiece:

 

Angela Knight, from the BBA, was asked whether they would continue to make unauthorised overdraft charges.

 

"The banks are mindful of their customers, they know the concerns of those who have paid the unauthorised overdraft fees and those who have not," she said.

 

"Individuals can avoid any charge by putting their overdraft arrangements in place first."

 

Really? Perhaps she'd like to explain that to my wife. She's been with Natwest now for about 5 - 6 years and is STILL on their basic STEP account despite requests to be upgraded and she's actually looking after that account fairly well.

 

We've also been experiencing quite a few problems with that account where the way the banking system works (which is never explained to customers) has caused us big problems in the last few weeks. Until a couple of weeks ago we had no idea, for instance, that when a payment is made via debit card the money isn't automatically paid to the business requesting payment. It's held upon authorisation by the bank for up to 48 hours (it disappears from your account during that time and shows on your statement as a withdrawal) and is only paid to the business upon a further request for the money. If the request isn't made in time, it magically reappears back in your bank account.

 

However, instead of your online banking statement showing that the money's been repaid into your account by the bank and the reason for it, the original entry wrongly showing that the money's been paid out disappears. If the business then makes the request the money's taken back out of your account and paid to them. It's a complete mess!!

 

Great way of helping people think they've got more money in their bank accounts than they have ... and a great way of making sure you get more cash in 'unauthorised overdraft fees'.

 

I've been in dispute with Natwest for 2 years. I say they owe me more than £700 in charges, they say I owe them more than £400 in charges. Since my last communication with them, however, we've moved house so I'll leave it at that.

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Does this ruling also apply to credit card charges? I have a closed CC Account with Barclaycard, got my SAR back and just worked out the charges claim. I was going to post it off today. Is it still worth pursuing this or are the Banks going to hide behind todays ruling as a 'catch all' for all products?

 

I can't believe what I am hearing regarding the ruling. Still awaiting statements for a closed another closed bank account but estimate around £4k in bank charges. Again, is it even worth going forward with this.

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Well its not over yet and i for one am certainly not going to roll over. There is another avenue avaliable to us so all hope is not lost yet.

 

I think we need to get our voices out there, get how unhappy we are into the press or go and comment on the national newspapers forum about your disgust, petitions etc. Lets let them all know we aren't going to take it lying down AND MAKE OUR VOICES HEARD!!!

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