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    • Particular's of claim for reference only 1. the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account (16 digits) 2. The defendant failed to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. 3. The debt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  4. The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Suggested defence 1. The Defendant contends the particulars of the claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.3 (3) in relation to any particular allegation to which a specific response has not been made. 2. The claimant has not complied with paragraph 3 of the PAPDC (Pre action protocol) failed to serve a letter of claim pre claim pursuant to PAPDC changes of the 1st of October 2017. It is respectfully requested that the court take this into consideration pursuant 7.1 PAPDC. 3. Paragraph 1 is noted. I have in the past had financial dealings but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification. 4. Paragraph 2 is denied. I have not been served with a default notice pursuant to the consumer credit act 1974. 5. Paragraph 3 is denied. i am unaware of any legal assignment or notice of assignment. A copy of assignment was sent by Overdales solicitors when acknowledgement of receipt of CPR request was received, but this was not the original.   6. Paragraph 4 is denied. Neither the original creditor or the assignee have served notice pursuant to sec86c of the Credit Consumer Act 1974 Notice of Sums in Arrears and therefore prevented from charging interest on debt regulated by the CCA1974. 7. The defendant submitted a request for a copy of the alleged agreement pursuant to s78 CCA 1974. The claimant has acknowledged receipt of request but has failed to comply. The claimant has failed to provide any evidence of balance or Default Notice requested by CPR 31.14 8. It is therefore denied with regards to defendant owing any monies to the claimant. therefore the claimant is put to strict proof to:  a.  Show how the defendant has entered into an agreement with HSBC. b.  Show and evidence the nature of breach and service of a Default notice pursuant to section 87 (1) CCA 1974. c.  Show and quantify how the defendant has reached the amount claimed for. d.  Show how the claimant has the legal right, either under statute or equity  to issue a claim. 8.  As per civil procedure rule 16.5 (4) it is expected claimant prove the allegation that the money is owed. 9.  Until such time the claimant can comply to a section 78 request he is not entitled, while the default continues, to enforce the agreement 10. By reasons of the facts and matters set out above, it is denied that the claimant is entitled to the relief claimed or any relief.     .
    • OK, well rereading the court orders from March, in the cold light of day rather than when knackered late at night, it is quite clear that on 25 June there will only be a preliminary hearing about Laura representing her son.  Nothing more. It's lazy DCBL who haven't read things properly and have stupidly sent their Witness Statement early. Laura & I had already been working on a WS, and here it is.  It needs tweaking now after reading the rubbish that DCBL sent and after all of LFI's comments.  But the "meat" is there. Defendant's WS - version 1.pdf
    • Morning, I purchased a car from Big Motoring World on 10th December 2023 for £14899.00. On the 15th December I had a problem with the auto start stop function of the car in which the car would stop in the middle of the road with a stop start error message. I called the big assist and the car was booked in for February. The BMW was with them for a week and it came back with the auto stop start feature all fine and all error codes cleared on the report from big motoring world. within 5 days I had the same issue. Warning light coming on and the car stopping. I called big assist again and the car was again booked in for an other repair in May. Car was taken back in may, they had the car for a week and returned with the report saying no issue with the auto stop start feature and blamed my driving. Within 5 days of having the car back it broke down again. This time undrivable. I had the rac pick my car up and take to Stephen James BMW for a full diagnostic. The diagnostic came back with the car needing a new fuel system as magnetic swarf was found.  I have sent big motoring world a letter stating all the issues and that under the consumer rights act 2015 I have asked for a replacement vehicle. all reports from Stephen James BMW have been sent over to big motoring world. Big motoring world have come back and said they will respond to my complaint within 14 days for the date of my complaint letter. I am not feeling confident on the response from them, what are my next steps?   Thanks in advance. 
    • That is really good is that a mistake last off "driver doesn't have a licence" I assume that should be keeper? The Court requested me to send the Court and applicant proof of my sons disability from their GP this clearly shows he has Severe Mental Impairement, he is also illiterate.  I naively assumed once the applicant received this that they would drop the claim.  It offends me that Bank has asked the Judge to throw the case out at the preliminary hearing and to make us pay up.
    • Hi, we are looking to get some opinions on weather or not to bother fighting this PCN. This comes from a very big retail park parking where there are restaurants, hotel, amongst other businesses. The parking is free but I suppose there must be a time limit on it that I am not aware of. We were in the area for around 4 hours. Makes us wonder how they deal with people staying in the hotel as the ANPR is on what appears to be a publicly maintained street (where london buses run) which leads to the different parking areas including the hotel.  1 Date of the infringement 26/05/2024 2 Date on the NTK  31/05/2024 3 Date received 07/06/2024 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?]  YES 5 Is there any photographic evidence of the event? Entry and exit photos however, based on the photographs we are almost sure the photos are taken on public street. This is the location I believe photos are taken from.  https://maps.app.goo.gl/eii8zSmFFhVZDRpbA 6 Have you appealed? [Y/N?] post up your appeal] No Have you had a response? [Y/N?] post it up N/A 7 Who is the parking company? UKPA. UK Parking Administration LTD 8. Where exactly [carpark name and town] The Colonnades, Croydon, CR0 4RQ For either option, does it say which appeals body they operate under. British Parking Association (BPA) Thanks in advance for any assistance.  UKPA PCN The Collonades-redacted.pdf
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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What Made You Want To Swear Today?


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Thats a big village, ours has a village hall, a pub just outside the village and a lot of fields very peaceful though, the only noise we get is cows mooing and the occasional gunshot, glad I dont live where burlyb does, he has my sympathy nothing worse than neighbours that you cant get on with.

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lol, it is very quiet here, we have pheasants walking by the house and very flat here,open countryside everywhere, four miles to the nearest town and about 18 to Cambridge

Nystagmite, Natwest have said we do not exist, we applied over 6 weeks ago at least for a basic account,took all paper work into the branch but heard nothing!

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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lol Barclays have just closed our account so doubt they will give us a basic one, we have been having problems with them for awhile

 

Oops, did I miss you saying that? :redface: Sorry:)

 

I'm swearing because of the plastering we've had done:(

 

We're having a new kitchen (so I can get insured and start my cake business!) and have had various workmen round, builder, plumber, sparky etc. I said it was fine for the chap who's sorting it for us to get all his blokes to do that work, but I wanted my friend to do the plastering as a) he's excellent (last year he plastered a wall over some pipework and seriously you wouldn't know there's a honking big curve to it) and b) if I have a friend that can do a job I'd much rather pay them than a stranger.

 

Anyway, we were pretty much railroaded into having another chap do it in order to keep with the schedule as my friend couldn't manage it till a few days after they wanted it done. I've just gone and looked and it's not good. Whereas if I run my hand over my friends plastering it feels like glass, this feels like sandpaper. There are areas with plaster bits stuck on and others with indentations. There's plaster that's dripped onto the floor in one spot causing a curved effect from wall to floor, and bits around the empty power sockets which have made the socket sized hole about the size of a tennis ball.

 

In addition, where my friend was going to bond all the walls that needed it, ours have been plaster-boarded instead on one wall, so it's going to be a pain in the ar*e when I try to put bookshelves up there!

 

Bum:(

Time flies like an arrow...

Fruit flies like a banana.

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swore when I found out the MRI suite were running almost an hour late and swore again when I had to pay £4.00 for parking at the hospital...............I paid my effing fee when I paid my NI contributions BUT theres something funny on the smile thread....well I thought it was funny

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tried to get the blood test sorted before i went to the dentist and all was going well.....i allowed 25 mins to sit and wait for my number then realised half the staff were on bliddy tea break and then a bus load of LETTERED tests were drifting in and they get seen before us numbered ones grrrrrrrrr took me 12 minutes over my self alotted time and made me late for the dentist...............BIG rear molar out now and one on the other side next monday..............I now feel like my lower jaw is the other sdie of the room and my elder son laughed when i tried to talk to him with a saggy jaw ha ha ha yes I can still laugh

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Ta burly:)

 

This didn't make me swear as much as make me highly indignant.

 

I was at Tesco petrol station today and went to pay at the kiosk. As I walked up a lovely gent held the door open to wave me through, nearly tw*tting me in the head with it as he did so. We had a bit of a chuckle as he was just trying to be gentlemanly and it went horribly wrong, but I said my thank-yous and went into pay. He also held the door for the lady behind me.

 

As I was paying I heard this lady say 'no you go first, you held the door for me', to which the bloke was saying not to worry (as I'm fairly confident we all would?), but she was insistent. So, after an awkwardly over-polite conversation between him and her he goes first to the tills. She then proceeds to say to him 'it's just manners you know, you let me in so you should go first. No one has manners any more'. Then, as I'm leaving she says (in the middle of a full shop) 'you should have let him go first, he did hold the door open for you'.

 

Now am I just incredibly rude? I can honestly hand-on-heart say that if I hold the door open for someone, it's not with the caveat that they hold me a place in the line! He clearly had the time to let me go first, I'd said thank you, we'd had a bit of a giggle, no issues, but she seemed to really take umbrance at this. The lady with her 'manners' actually caused awkwardness as he clearly was not expecting to go before her, and personally I think it's pretty bad manners to have a pop at someone to a complete stranger, and then to chastise them for an (in my view imagined) lack of manners - especially loudly in a full shop.

 

I had to phone my mum and ask her as she's the most polite person I know. She said the lady was batty so that made me feel a bit better, but I seem to be attracting that sort at the moment.:)

Time flies like an arrow...

Fruit flies like a banana.

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maybe she was the cousin of the deranged doobrie that crashed into you......YOU HAVE NOW ENTERED.....................the twiglet zone..................doodeedoodeedoodeedoodee.....daaadadaaaadaaa oops no thats JAWS1

 

 

she's just another one who needs to meet that revolving door Lexis or the dredded mangle

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:) Perhaps they'll knock each other out...

 

I seriously am a nut magnet, and always have been.

 

I remember being on a train when I was about 14, and this bloke in his 50''s/60's came up to me and asked if I liked coins. I politely said something along the lines of 'erm, I guess', and he then proceeded to show me his coin collection for the next 45 minutes.

 

Every time I take the kids to the park I think I have a sign saying 'come and chat to me about your life'. Last month it was a (clearly very lonely) lady telling me her entire life story, including how she didn't ever take her kids to the park/swimming/cinema etc as her husband wouldn't let her out of the house 'I was a bit scared of him really'!!

 

Maybe I'm actually a bit off kilter myself and they're just gravitating towards a kindred spirit. I never thought of myself as mad, but maybe give me thirty years and I'll be sidling up to people in the park to tell them about my day:)

Time flies like an arrow...

Fruit flies like a banana.

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I had a really weird three days when I was re-building a huge gate pier that had been knocked over about 20 years ago ....I was working away over the first two days and i kept hearing mutterings and little moans etc and for the life of me I couldnt make it out so on the third day I had a tresstle scaffold up and I could see about 5-6 feet higher than the previous two days and the noise came from a huge laurel hedge about 30 yards away so I jumped down and poked a hole in the hedge and there was a 6 foot chain link fence and behind the fence was a big gang of NOT quite right people looking back at me and making swaying movements and those iffy noises.....makes me think of the current zombie prog thats on ...the walking dead ha ha ha .....makes me feel iffy even now thinking back ....what if they had got over the fence ....would I have had a club hammer imbedded in my crust or my brick trowel poking up my ribs oh-er missus

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On Friday, I phoned up my consultant's sectary because I need a report, which I've been waiting for since May.

 

Parents received a phone call about this yesterday and took a message. They were told that I'm not registered at this GP practise (er, I made an appointment on Friday) and that the report has been lost.

 

I checked with the receptionist at the surgery. I am most definitely registered with them and they've not heard anything. She also said that when referrals are made, the name of the GP who referred me and the address of the surgery is on the letter.

 

I phoned the sectary. She said that my report hasn't been lost; but one of the clinic letters is missing.

 

Argh. Can they get their story straight, please? I'm being told one thing and my parents are being told another. Also not happy that I had to enquire about the report (which I need now) for someone to tell me part of it was missing.

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Was looking forward to a good night out at the Godiva Festival tonight but it's been cancelled because the ground is too wet and dangerous.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Was looking forward to a good night out at the Godiva Festival tonight but it's been cancelled because the ground is too wet and dangerous.

 

This weather is putting a dampner on everything, literally Caro. Real shame had to be cancelled, but saw the sodden ground on T.V

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I heard about it but didn't see it myself. Others are suffering far worse because of it so I shouldn't moan.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Caro can you upload some photos of the Godiva outfit you were planning to wear :whoo:

 

No problem burly - this is me when I went to try it on.

 

Lady_Godiva_by_ZouilleTMF.jpg

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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think I may have to change my tag in here to Mr cheeki

 

Your card is marked!! :p

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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