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    • I have looked at the car park and it is quite clearly marked that it is  pay to park  and advising that there are cameras installed so kind of difficult to dispute that. On the other hand it doesn't appear to state at the entrance what the charge is for breaching their rules. However they do have a load of writing in the two notices under the entrance sign which it would help if you could photograph legible copies of them. Also legible photos of the signs inside the car park as well as legible photos of the payment signs. I say legible because the wording of their signs is very important as to whether they have formed a contract with motorists. For example the entrance sign itself doe not offer a contract because it states the T&Cs are inside the car park. But the the two signs below may change that situation which is why we would like to see them. I have looked at their Notice to Keeper which is pretty close to what it should say apart from one item. Under the Protection of Freedoms Act 2012 Schedule 4 Section 9 [2]a] the PCN should specify the period of parking. It doesn't. It does show the ANPR times but that includes driving from the entrance to the parking spot and then from the parking place to the exit. I know that this is a small car park but the Act is quite clear that the parking period must be specified. That failure means that the keeper is no longer responsible for the charge, only the driver is now liable to pay. Should this ever go to Court , Judges do not accept that the driver and the keeper are the same person so ECP will have their work cut out deciding who was driving. As long as they do not know, it will be difficult for them to win in Court which is one reason why we advise not to appeal since the appeal can lead to them finding out at times that the driver  and the keeper were the same person. You will get loads of threats from ECP and their sixth rate debt collectors and solicitors. They will also keep quoting ever higher amounts owed. Do not worry, the maximum. they can charge is the amount on the sign. Anything over that is unlawful. You can safely ignore the drivel from the Drips but come back to us should you receive a Letter of Claim. That will be the Snotty letter time.
    • please stop using @username - sends unnecessary alerts to people. everyone that's posted on your thread inc you gets an automatic email alert when someone else posts.  
    • he Fraser group own Robin park in Wigan. The CEO's email  is  [email protected]
    • Yes, it was, but in practice we've found time after time that judges will not rule against PPCs solely on the lack of PP.  They should - but they don't.  We include illegal signage in WSs, but more as a tactic to show the PPC up as spvis rather than in the hope that the judge will act on that one point alone. But sue them for what?  They haven't really done much apart from sending you stupid letters. Breach of GDPR?  It could be argued they knew you had Supremacy of Contact but it's a a long shot. Trespass to your vehicle?  I know someone on the Parking Prankster blog did that but it's one case out of thousands. Surely best to defy them and put the onus on them to sue you.  Make them carry the risk.  And if they finally do - smash them. If you want, I suppose you could have a laugh at the MA's expense.  Tell them about the criminality they have endorsed and give them 24 hours to have your tickets cancelled and have the signs removed - otherwise you will contact the council to start enforcement for breach of planning permission.
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Are CapitalOne really this stupid?


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I hope that is the next letter I get from Capquest. Slightly less colourful that the first, but I'm aiming for the full set.;)

Nationwide-A&L-Halifax 1-Student Loans Company-NatWest-Virgin Media-Link-Capital One ALL WON!

Thames Credit -statute barred sent 13/11/08

BCW- prove debt letter- 14/08/08

Apex- CCA 14/08/08

Redcats UK- SAR 14/04/09

Call Serve- CCA 14/08/08

Littlewoods- no CCA letter 03/09/08- Lowells now

Wescot- CCA 19/9/08

Capital One/Debitas- now with Lowells

 

Any opinions are without prejudice & without liability. All information has been obtained from this site. If you are unsure, please seek professional advice. .

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Oh my - a "Quality and Assurance" Officer! That will be a pal of Lowell's "Licensed Field Agent" and MDB's "Personal Profiler". I expect they double up as tea boys when they are not too busy assuring, fielding and profiling!:-D

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Looks to me like that complaints proceedure was just type up in a few minutes by someone in the office.

DCA's dont have proper compliants proceedures - they only have a "pay up now" department :rolleyes:

Dont forget Moorcraps Pre Court Division and Worst Crudits Pre Statutory Demand Department.

 

 

Quality and Assurance are not two words one would normally use in a conversation about DCAs.

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Here's how stupid Capital One are - ring them from a new number but do not enter your account number or talk to anyone... Result: Endless call-backs from their National Lottery Dialling Machine :(

 

On a related note, same person has had 30 silent calls out of 35 in the last week.

The BidsterMeister

Helper of the hapless and hopeless...

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Here's how stupid Capital One are - ring them from a new number but do not enter your account number or talk to anyone... Result: Endless call-backs from their National Lottery Dialling Machine :(

 

On a related note, same person has had 30 silent calls out of 35 in the last week.

 

Ring them from every public telephone you pass. That should confuse them

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No idea, sorry. I'm still with Capquest. I am waiting for them to return the account to Capital One though...;)

Nationwide-A&L-Halifax 1-Student Loans Company-NatWest-Virgin Media-Link-Capital One ALL WON!

Thames Credit -statute barred sent 13/11/08

BCW- prove debt letter- 14/08/08

Apex- CCA 14/08/08

Redcats UK- SAR 14/04/09

Call Serve- CCA 14/08/08

Littlewoods- no CCA letter 03/09/08- Lowells now

Wescot- CCA 19/9/08

Capital One/Debitas- now with Lowells

 

Any opinions are without prejudice & without liability. All information has been obtained from this site. If you are unsure, please seek professional advice. .

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I haven't got anything from Lowells yet- a new DCA letter to add to my incredible collection! I almost look forward to it. I've dealt with MH though- bunch of losers (well they were with me).

Nationwide-A&L-Halifax 1-Student Loans Company-NatWest-Virgin Media-Link-Capital One ALL WON!

Thames Credit -statute barred sent 13/11/08

BCW- prove debt letter- 14/08/08

Apex- CCA 14/08/08

Redcats UK- SAR 14/04/09

Call Serve- CCA 14/08/08

Littlewoods- no CCA letter 03/09/08- Lowells now

Wescot- CCA 19/9/08

Capital One/Debitas- now with Lowells

 

Any opinions are without prejudice & without liability. All information has been obtained from this site. If you are unsure, please seek professional advice. .

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Subbing. Shame Capquest have given up, I was enjoying watching them digging deeper into that hole!

BTONBADGER vs

 

HSBC Current Account - Settled £400 and closed acccount.

Egg Loan - Settled £106.32

 

Nat West Current Account - full resolution thanks to BCOB's. Refund of £5k unfair charges and interest plus £80 compensation.

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Hi Zazen warrior! This thread has been very interesting and helpful! Thanks for link to it !Waiting with interest to see what next DCA they set on you!

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

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I'm reading your thread since start and enjoyed very much. I've bit of a problem with Capquest and was scared too much...lost sleep but then found CAG and my life changed

 

since I changed my address never heard from them...I guess its just a matter for them to find my new place...but this time I'm ready to fight back....

 

keep it up...

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Yep- I had a phone call from yesterday... before I even got the letter from Capquest saying they had dropped my hot potato- sorry, account.

 

Now I have also received a B*******s hash from Cap1, not even pretending to be a CCA! AAAARRRGHH.

 

I really hate them now.

Nationwide-A&L-Halifax 1-Student Loans Company-NatWest-Virgin Media-Link-Capital One ALL WON!

Thames Credit -statute barred sent 13/11/08

BCW- prove debt letter- 14/08/08

Apex- CCA 14/08/08

Redcats UK- SAR 14/04/09

Call Serve- CCA 14/08/08

Littlewoods- no CCA letter 03/09/08- Lowells now

Wescot- CCA 19/9/08

Capital One/Debitas- now with Lowells

 

Any opinions are without prejudice & without liability. All information has been obtained from this site. If you are unsure, please seek professional advice. .

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If I manage to speak to them this time, I will disavow any knowledge of them and anything else they say- therefore will not answer any security questions.

 

If they proceed I will amend the letter sent to Capquest- it was effective then, hopefully it will do the trick her as well.

 

Can I just say how nice it is to have someone else in exactly the same cog in the machine, ZW. It's very reassuring!

Nationwide-A&L-Halifax 1-Student Loans Company-NatWest-Virgin Media-Link-Capital One ALL WON!

Thames Credit -statute barred sent 13/11/08

BCW- prove debt letter- 14/08/08

Apex- CCA 14/08/08

Redcats UK- SAR 14/04/09

Call Serve- CCA 14/08/08

Littlewoods- no CCA letter 03/09/08- Lowells now

Wescot- CCA 19/9/08

Capital One/Debitas- now with Lowells

 

Any opinions are without prejudice & without liability. All information has been obtained from this site. If you are unsure, please seek professional advice. .

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I'm also having dealings with CapQuest and Mrs Lisa Slater lol. One is also with Capital One which is my OH's. CapQuest claim to have bought the debt and i'm still awaiting proof of this by a letter of authority from the original debt, and still waiting on the CCA's to be sent to me. The time is up on the 23rd of this month. Then i will then send them a nice letter telling them that the time for them to supply the CCA's etc has expired and any further action will not be axcepted and will result me taking this matter to County Court and also reporting them to the FOS yet again as well as TS

Cases won.

 

Littlewoods, Moorecroft,Nationwide £923.12 written off

 

CapQuest Debt Recovery

£687.34 written off OH

Reliable Collections

£2076.11 too be written off OH

 

Egg

£317.38 Charges paid back and cheque for £250.64 p for myself

 

If i have been any help to you tip my scales

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I've typed out the letter they sent me in my thread- no CCA, just terms and conditions. I just hope that's all they have!

Nationwide-A&L-Halifax 1-Student Loans Company-NatWest-Virgin Media-Link-Capital One ALL WON!

Thames Credit -statute barred sent 13/11/08

BCW- prove debt letter- 14/08/08

Apex- CCA 14/08/08

Redcats UK- SAR 14/04/09

Call Serve- CCA 14/08/08

Littlewoods- no CCA letter 03/09/08- Lowells now

Wescot- CCA 19/9/08

Capital One/Debitas- now with Lowells

 

Any opinions are without prejudice & without liability. All information has been obtained from this site. If you are unsure, please seek professional advice. .

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