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Found 6 results

  1. I had repair or replace insurance on an American style fridge freezer with d&g and had to have it replaced they replaced it with one from hot point and gave me one with water and ice which was a bonus however I had to pay £79.00 for delivery and install and I asked if that was a complete install and was told yes! I phoned hotpoint to book a time and was told it was a special team that had to book it as it was an American style unit I spoke with them and confirmed again it was a full install again I was told yes. Imagine then to my dismay that when it was delivered the delivery
  2. Hi Guys, Hope you can give us a little advise. We moved into our property December 2013, and went with SCS, they organised the fitter as seems to generally be the case and all was well. Or that's what we thought up until fit. The fitter did a very, very poor job, and we've been working with SCS to try and get this resolved for over 2 years. The original fitter came again out once shortly after the original visit, repaired a few issues and tried to fob us off saying let it lie and it'll sort itself out, as time went by more and more flaws became glaringly o
  3. In brief - We went to a local independent flooring company, wishing to purchase a wood floor. The owner talked us through the various products, came to our house to look at the area it was for, measured up, checked the subfloor etc. He then recommended a product for us, ordered it and arranged for "his team" to come out and fit. He arranged the day and time they were to come out and told us that we should pay them cash on the day. In the meantime, he took moisture readings, spoke to the manufacturer and also the manufacturer of the underfloor heating we'd had put down, to check what u
  4. Just when I thought we were getting somewhere, now they won't answer emails. We ordered 2 carpets from them, only 1 was delivered. They arranged to deliver the outstanding carpet on 3 separate occasions. Nothing turned up. After several emails, with days and days in between, they agreed to a refund. That was over a week ago and nothing has been actioned. We have emailed them over the last 2 days to confirm it has been done. No replies. I have had enough and want to send a NBA. However, they do not have an address listed on the site Sorry could not post website address
  5. We are having new gas pipes put in are road and we were informed today that because are meter is old and a 3 quarter pipe we will have to have the new meter put outside are property. The problem we have is that the gasmen have to be able to connect the pipe to the new meter which means pulling up are laminate flooring in are hallway and maybe the floorboards. The laminate once pulled up will not be able to be refitted which will leave us with no flooring, just floorboards. I have dogs so i do not want them walking on floorboards as they could get splinters in their pads
  6. Hello, I am in need of help please. Story goes, I bought a 3.5 horsebox from a guy who converts small used wagons into horseboxes approximately 12months ago paid £10,500 punds in cash. About 2 weeks ago. on loading my horse onto the wagon to go to a horse show., as i was about to shut up the ramp, my horses hoof went through the floor. luckly as she is not a panicky horse she pull it back through the floor. after unloading the horse on close inspection of the floor, i found that the base floor of the wagon was rotten and crumbling there was a block of wood 6inches by 2 i
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