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Found 8 results

  1. Lay-Z-Boy sell reclining chairs with a15 year warranty on the frame. This warranty is a key selling point. My chair broke within the warranty period and they have been very difficult to deal with. Firstly, they insist on proof of purchase irrespective of how long ago chair was bought. Now, they want me to pay £60 for an engineer to take a look at the chair before they would consider my claim. They are now saying my warranty is void since the present owners of the firm only took over 2 years ago and the retailer who I bought the chair from is now out of business. Wide & Bert
  2. Hi all, My brother has bought a used fold away wheelchair made by Careco, from a lady who bought it in Feb this year for her mother but she has since been put in a nursing home and could not use the chair anyway as she could not control it. My brother has emailed the company to enquire about transfer of the 12 month warranty and has been told that this is not transferable so he is not covered unless he bought it new from them. There was an additional insurance purchased by the buyer for 2 years at the cost of £209. He has enquired about transfer of this but been tol
  3. I purchased a brown leather chair (£565) from Laura Ashley in March 14. Over the past few months patches are starting to appear on one of the arms. I emailed the customer service team attaching some photographs, they replied by saying if there was a defect within the leather it would have happened before this time. I asked could anyone come and take a look at it first before making this judgement as I can't exactly take the chair into the shop. They said I would have to get in touch with a furniture ombudsman as we both agree to disagree. I have been in touch
  4. If I buy a recliner chair for a disabled friend who would be allowed VAT exemption and store it at mine for when they vist, could VAT exemption still be claimed..
  5. My Father-In-Law purchased a Rise & Recline Chair but upon delivery found that it hadn't been made to the specifications. The matter was raised immediately with the delivery man and the chair was taken away. The relevant part of Clause 7 of the company's "Condition of Sale" states "The company warrants that the goods will correspond with their specification at the time of delivery". I cannot see any reference to what would actually happen in a case where the chair isn't made as per the specifications. Can anyone advise me please if he would be entitled t
  6. We purchased a lounge suite in August 2011 which consisted of a singel chair, a 2 seater chair and a recliner which cost us about £2200. Within 6 weeks we had to contact the retailer as the seat on the recliner sunk down virtually onto the framework. It was repaired and then the same fault occurred a couple months later and it was repaired again. On both occasions I had to write a letter to them as phone calls had to response. Unfortunately the seat has sunk yet again. As I suffer from a disability, I do use the chair every day for probably most of the day. This was made clear to the sa
  7. Financial Conduct Authority chairman John Griffith-Jones is facing calls to resign after he failed to flag up huge losses at HBOS in his role as chairman of accountancy firm KPMG. KPMG audited HBOS before its collapse and gave the bank a clean bill of health. Last week, the Parliamentary Commission on Banking Standards published a damning report about HBOS’s management. It revealed the bank was shouldering £47bn of losses when it was audited by KPMG. According to the Daily Mail, Labour MP and Treasury select committee member John Mann has called for Griffith-Jones to quit. He says: “He sh
  8. New rules come into force today,following campaigns to axe the proposed "Pastie Tax" http://www.bbc.co.uk/news/business-19731923
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