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    • Sars request sent on 16th March and also sent a complaint separately to Studio. Have received no response. Both letters were received and signed for.  I was also told by the financial ombudsman that studio were investigating but I've also had no response to that either.  The only thing Studio have sent me is a default notice.  Any ideas of what I can do from here please 
    • Thanks Bank - I shall tweak my draft and repost. And here's today's ridiculous email from the P2G 'Claims Dept' Good Morning,  Thank you for you email. Unfortunately we would be unable to pay the amount advised in your previous email.  When you placed the order, you were asked for the value of your parcel, you stated that the value was £265.00. At this stage the booking advised that you were covered to £20.00 and to enhance this to £260.00 you could pay an extra £13.99 + VAT to fully cover your item for loss or damage during transit, you declined to fully cover your item.  Towards the end of your booking on the confirmation page, you were then offered to take cover again, to which you declined again.  Unfortunately, we would be unable to offer you an enhanced payment on this occasion.  If I can assist further, please do let me know.  Kindest Regards Claims Team and my response Good Afternoon  Do you not understand the court cases of PENCHEV v P2G (225MC852) and SMIRNOVS v P2G (27MC729)? In both cases it was held by the courts that there was no need for additional ‘cover’ or ‘protection’ (or whatever you wish to call it) on top of the standard delivery charge, and P2G were required to pay up in full for both cases, which by then also included court costs and interest. I shall be including copies of both those judgements in the bundle I submit to the court next Wednesday 1 May, unless you settle my claim (£274.10) in full before then. Tick tock…..    
    • IMG_2820-IMG_2820-merged.pdfmerged.pdf Case management was this morning. Here is the Sheriff’s order. Moved case forward to 24/05.   He said there was no signed agreement and after a bit of “erm, erm, yeah but, erm” when he asked them, he allowed time for sol to contact claimant.  what is the next step now? thank you UCM  
    • I've had a quick (well, quick for a thread of this length),  read of this thread and to be honest I'm struggling to make heads nor tails of the actual crux of the issue here. You seem awfully convinced that whatever is going on is worth the fight and the odds are in your favour but with how the thread has gone it seems that one trail goes cold so you simply move on to another in an attempt to delay the inevitable. All it does is end up digging holes and confusing others and yourself which means any advice given to you is completely pointless. I note that for the life of this thread there has not been any documentation or correspondence uploaded for people to have a look. Have you got any that you'd be willing to redact and upload for members to assist you? Right now, it seems people are shooting out advice while being in the dark because it's starting to become very difficult for people who weren't here at the start of this (including myself) to follow along. Right now, this whole thread is just hypothetical "He said, she said" and is going nowhere fast. Nothing more than basic advice can be given which, as you've sought out some legal advice, is likely not sufficient to actually come to any sort of conclusion. I, personally, am starting to agree with others that it may be best to consider bankruptcy and put the matter behind you.  
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Car is a write off-what happens to premium


Rosie8
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Hello,

 

I am completely clueless and dealing with other stressful situations on top of a collision a couple of days ago.

Other party's fault and my car is not worth fixing.

 

I was asked to send in photos of car for evaluation purposes.

Other party's insurance company offered to settle the case too.

 

What do i have to look out for?

I've read something about paying out premium.

I have no idea what that is and I don't have time to deal with this as there are other very urgent pressing matters in my life.

 

I was told something on the phone about my premium and no claims bonus not getting affected.

Also I will have to keep the car and have it fixed from write off money as I had a former damage to the car that never got fixed and I won't be paid enough now to buy a new car.

Help please!

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Rosie,

I'm sorry that you are having a hard time at the moment, which is all the more reason to record any telephone conversations you have on the matter, as you do not appear to remember was was said.

 

I suspect that you have been paying your insurance premium by monthly instalments, so your insurance company will require you to pay the remaining premium on settlement. This is normal as the risk has been taken by them from day one and they would be at a loss if you failed to continue the payments.

 

Unless you received an offer in writing from the third party insurer, your own company will expect to deal with the claim and in turn claim from the other party. The insurance company is entitled to value the vehicle as it was immediately before the incident that is being claimed for, so the evidence of the previous damage will devalue it. You should be able to negotiate a settlement which includes your retaining the salvage (assuming that it is merely cosmetic damage - Category D).

 

Your insurance company will deduct any unpaid premium and will continue to insure the vehicle but may require evidence of repairs completed, or reduce cover to third party risk.

 

The main thing is to record all future calls!

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My time as a Police Officer and subsequently time working within the Motor Trade gives me certain insights into the problems that consumers may encounter.

I have no legal qualifications.

If you have found my post helpful, please enhance my reputation by clicking on the Heart. Thank you

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I am adding some more info.

I will pay the last monthly direct debit on my policy tomorrow.

 

1.Is it better to settle with other party's insurer to avoid having a claim?

2.How much time do I have to make decisions?I made the claim on 21st.

3.Can I just send the photos to both parties and make a decision after their offer?

 

Thanks

 

Thank you for the reply Gick.

In the meantime I added more info.

I was sent a text message by the other insurance company and I called them after i made a claim.

 

My thinking is that maybe I could get somewhat more money from them to definitely cover the cost of fixing as I have no money.

 

Because it would be less costs for them settling directly with me.

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I think you will find that having already been in contact with your own company, they will register it as a claim. If the circumstances are such and the third party pay up as suggested by you in #1 it will be put down as a no blame claim and may not affect your NCB. BUT, this is a NO CLAIM BONUS, so theoretically and with some compnaies, practically, there could be a reduction even for a no blame claim.

 

You do not need to send the photographs to the third party company, instead quotations (2) for the repair from body workshop would be sufficient. They could even authorize a repair, but be aware that they might wish to have repairs done at their nominated workshop, or send an engineer to assess the damage.

Edited by Gick
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My time as a Police Officer and subsequently time working within the Motor Trade gives me certain insights into the problems that consumers may encounter.

I have no legal qualifications.

If you have found my post helpful, please enhance my reputation by clicking on the Heart. Thank you

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as you pay your insurance by monthy DD then you still have to continue paying the premium, even whne you dont have the car. Now part of the settlement with the other prty will be claiming your insurance premium costs back if you cannot transfer the policy to a new vehicle

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I've informed third party that I've already made the claim and they still went ahead and advised me what they would offer.

 

I think they said I would have some time to decide.

This could have passed.

The car is a write off, no fixing within the claim.

 

I will have to do that myself after I was paid.

 

as you pay your insurance by monthy DD then you still have to continue paying the premium, even whne you dont have the car. Now part of the settlement with the other prty will be claiming your insurance premium costs back if you cannot transfer the policy to a new vehicle

 

Thank you Ericsbrother.

I am getting to know the terms.

My policy is ending now.

I am paying the last DD and renewal due in June.

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