Hi there, thank you for letting me join this group. I have not known which way to turn. I was parked at a service station engine off having a rest. The third party hit my car, caused damage to my vehicle and admitted liability. They dropped off a hire car, then took my car for assessment. After many months they offered me a £5800 to write it off or £4200 to repair it. I told them I would take the payment to put towards a new car. I received a cheque for £980, then heard nothing. No cheque. I kept calling them and chasing up. They then 7 months after the crash I got told that the third parties engineer report indicated that she hadn’t caused the damage to my car!! so I was now supposed to go through my own insurance. When I asked someone where my car was, they had no answer I kept chasing them and telling them this isn’t right, my daughter was in the car and took a picture. We had to call the police on the lady who had hit my car because she hit and run. we have police reports of this and Kindertons know this. I have rung them lots of times and I no longer trust them as they keep putting words into my mouth. They told me that I refused to go through my insurance. When I didn’t. I told them I had no insurance on that car anymore as I had been forced to buy a new car without the money from them, they have taken my car away which was worth a lot more than the £980. I looked my car registration up online and it looks like they have got it up for sale as they have MOT it I still have the V5 and I want my car back!! I have a complaint going through with them and I don’t trust them one bit. I need all the help I can get as I will really want to take them to the cleaners I think people need to stand together and do something about this company, it is wrong. I am totally out of pocket due to this company and is about time something was done about them. Please can they help me with some advice. Many thanks for letting me share my story, and for all your help just event makes me feel that little bit better.