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    • Post #415 you said you were unable to sell it yourself. Earlier I believe you said there had been expressions of interest, but only if the buyer could acquire the freehold title. I wonder if the situation with the existing freeholders is such that the property is really unattractive, in ways possibly not obvious to someone who also has an interest in and acts for the freeholders.
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    • Hello, I will try to outline everything clearly. I am a British citizen and I live in Luxembourg (I think this may be relevant for potential claims). I hired a car from Heathrow in March for a 3-day visit to family in the UK. I was "upgraded" to an EV (Polestar 2). I had a 250-mile journey to my family's address. Upon attempting to charge the vehicle, there was a red error message on the dashboard, saying "Charging error". I attempted to charge at roughly 10 different locations and got the same error message. Sometimes there was also an error message on the charging station screen. The Hertz 0800 assistance/breakdown number provided on the set of keys did not work with non-UK mobiles. I googled and found a bunch of other numbers, none of which were normal geographical ones, and none of which worked from my Luxembourg mobile. It was getting late and I was very short on charge. Also, there was no USB socket in the car, so my phone ran out of battery, so I was unable to look for further help online. It became clear that I would not reach my destination (rural Devon), so I had no choice but to find a roadside hotel in Exeter and then go to the nearest Hertz branch the following day on my remaining 10 miles of charge. Of course, as soon as the Hertz employee in Exeter plugged it into their own charger, the charging worked immediately. I have driven EVs before, I know how to charge them, and it definitely did not work at about 10 different chargers between London and Exeter. I took photos on each occasion. Luckily they had another vehicle available and transferred me onto it. It was an identical Polestar 2 to the original car. 2 minutes down the road, to test it, I went to a charger and it worked immediately. I also charged with zero issues at 2 other chargers before returning the vehicle. I think this shows that it was a charging fault with the first car and not my inability to do it properly. I wrote to Hertz, sending the hotel, dinner, breakfast and hotel parking receipt and asking for a refund of these expenses caused by the charging failure in the original car. They replied saying they "could not issue a refund" and they issued me with a voucher for 50 US dollars to use within the next year. Obviously I have no real proof that the charging didn't work. My guess is they will say that the photos don't prove that I was charging correctly, just that it shows an error message and a picture of a charger plugged into a car, without being able to see the detail. Could you advise whether I have a case to go further? I am not after a refund or compensation, I just want my £200 back that I had to spend on expenses. I think I have two possibilities (or maybe one - see below). It looks like the UK is still part of the European Consumer Centre scheme:  File a complaint with ECC Luxembourg | ECC-Net digital forms ECCWEBFORMS.EU   Would this be a good point to start from? Alternatively, the gov.uk money claims service. But the big caveat is you need a "postal address in the UK". In practice, do I have to have my primary residence in the UK, or can I use e.g. a family member's address, presumably just as an address for service, where they can forward me any relevant mail? Do they check that the claimant genuinely lives in the UK? "Postal address" is not the same as "Residence" - anyone can get a postal address in the UK without living there. But I don't want to cheat the system or have a claim denied because of it. TIA for any help!  
    • Sars request sent on 16th March and also sent a complaint separately to Studio. Have received no response. Both letters were received and signed for.  I was also told by the financial ombudsman that studio were investigating but I've also had no response to that either.  The only thing Studio have sent me is a default notice.  Any ideas of what I can do from here please 
    • Thanks Bank - I shall tweak my draft and repost. And here's today's ridiculous email from the P2G 'Claims Dept' Good Morning,  Thank you for you email. Unfortunately we would be unable to pay the amount advised in your previous email.  When you placed the order, you were asked for the value of your parcel, you stated that the value was £265.00. At this stage the booking advised that you were covered to £20.00 and to enhance this to £260.00 you could pay an extra £13.99 + VAT to fully cover your item for loss or damage during transit, you declined to fully cover your item.  Towards the end of your booking on the confirmation page, you were then offered to take cover again, to which you declined again.  Unfortunately, we would be unable to offer you an enhanced payment on this occasion.  If I can assist further, please do let me know.  Kindest Regards Claims Team and my response Good Afternoon  Do you not understand the court cases of PENCHEV v P2G (225MC852) and SMIRNOVS v P2G (27MC729)? In both cases it was held by the courts that there was no need for additional ‘cover’ or ‘protection’ (or whatever you wish to call it) on top of the standard delivery charge, and P2G were required to pay up in full for both cases, which by then also included court costs and interest. I shall be including copies of both those judgements in the bundle I submit to the court next Wednesday 1 May, unless you settle my claim (£274.10) in full before then. Tick tock…..    
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Armtrac Security windscreen PNC - Over stay at St.Ives


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DF, this is soooooooo much better than back to back eastbenders.......when you say it like you do, it really is crystal clear, they tie themselves up in their own BS and legal jargon, AWESOME!

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Now Will and John, owners of the International Parking Community have threatened some people for misquoting the name of their organisation as the Independent Parking Committee (which coincidentally happens to be the previous name)

 

so Armtrac are in trouble for claiming to be a member of an ATA that doesnt exist and could well be sured by Gladstones for pretending to be an accredited operator of an organisation that doesnt exist but whose name is a trade mark.

 

Comment has been made about the signs,

the blue one with a big P on it is taking the P,

it is an invitation to treat so not an offer contract as there are no contractual terms.

 

The red one offers parking at £100 but this clashed with the blue tariff board that says you pay £1 or so and has a penalty charge for parking other than accordance with the terms BUT these terms are the precise terms you are ALLOWED to park under on the red sign for free!

 

so is that a flat fee of £100 reduced to zero if you park badly or £1 increased to £100 if you park badly?

You dont have to accept either of these sets of terms anyway because the signage fails to meet the standards laid down by the POFA and the worst that can legally happen is the landowner asks you to move.

 

So you want to appeal to a company that gets things this badly wrong and hope they take any notice?

they really cannot find their own backsides with both hands so good luck with that

 

looking on the bright side, it does create a paper trail and shows how unreasonable any action they decide to take afterwards si as they have been told they are talking cobblers.

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  • 2 weeks later...

I did post them a letter stating:

 

I am the keeper of vehicle xxxx and am in receipt of your Notice to Keeper xxxxx

 

The NTK fails to comply with the requirements of Schedule 4 of the Protection of Freedoms Act 2012, namely, but not limited to, section 8 (2) (f) in that a warning to the keeper has not been made.

 

I agree with you that the the driver is liable for this charge but I, as the keeper, can not be held liable for the actions of the driver at the time. There is no legal duty to identify the driver and I will not be doing so.

 

I have, as requested, passed your NTK to the driver and they may contact you about this matter. Consequently I do not expect to hear from you again other than to confirm that no further action will be taken against me on the matter.

 

Received a letter back from them, I went to the website to view the photographic evidence but it's nowhere to be found!

ketter.pdf

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Just the usual waste paper. File it.

 

With the signage that you've already posted, there's not a chance on earth that they'll win a defended county court claim, so let them waste their money while you sit back and laugh at their ineptitude :lol:

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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You should NEVER agree with them that the driver is liable, who are you to say that given that you cannot create a third party contract nor force someone into a criminal compact.

 

If their procedures were close to being POFA compliant this sort of statement may well be taken at face value and having agreed with then that the driver is liable you leave yourself ope to a civil tort if the driver doesnt agree with you on this but is put to expense to argue against it.

 

This is why we say ignire them when they get things wrong, let them make the errors rather than you putting your foot in it. However, as they are so incompetent this will never see the light of day even if they do try their luck so you can ignore them and do so this time.

Edited by DragonFly1967
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  • 1 month later...

What's the problem?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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this is not a lba, just a threat to pass the matter on to a dca (ooh scary!) or to Gladstones the incompetent solicitors who own the IPC ( well own a company that calls itself the international Parking Community because they are too incompetent to actually register their name as a trade mark so that tells you a lot about how good they are).

 

You have already told them they are wrong so no need to tell them again, let thek spend their money getting someone else to fail to get you to pay up.

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  • 3 months later...

Hello,

have you got any further with your Armtrac issue?

I have one of my own which is proving to be very upsetting.

 

I parked in one of their Hayle car parks last June 2017.

I purchased a ticket, put it right way up on dashboard, checked it was visible.

 

When I got back to the car I had been issued a parking ticket.

I checked the time and I was inside the allocated period

 

I wrote to them thinking there had been a mistake and the fine would be rescinded.

Instead I was told that I had not stuck the ticket to the windscreen as the signs dictated and the ticket was not clearly visible.

 

I had taken photos to prove it was, but it was clearly visible from standing by the windscreen and not from in front of the car where Armtrac had taken the photo.

 

In my naivety, I still thought this an error that would be resolved easily, so I appealed to the IPC.

Again I was ruled against.

 

I called Armtrac and said I was not going to pay a fine as I had proof I had paid appropriately plus the amount they were claiming was disproportionate and inappropriate.

 

I heard nothing more for nine months, until out of the blue I received a Letter before Claim from Gladstones.

 

I moved house three weeks ago, so they do not have my correct address, but in the move I threw out the parking ticket and letters thinking I would hear nothing further (I still have the photos though)

 

It has been 13 months now and I am very unsure what to do.

I did however act correctly, pay the correct fee and enter into dialogue to try and sort this.

Please help!

Thank you

Edited by dx100uk
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hi ya

please start a new thread

of your own

this one is for advising Jim Rogers

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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you need to contact Gladstones in writing (never email) and tell them that you deny owing any monies as their terms were not breached and Armtrac are as likely to win a court claim as England are to win the world cup retrospectively. Abusing their position as the parking worlds worst solicitors and owners of the IPC should make them ashamed of themselves but it is well known that Gladstones have no moral comass so you suspect that they will try and persuade Armtrac to try their luck in court as it is all money for them even when they lose their clients money.

 

 

Dont be shy, they arent just the next taxi on the rank, it is in their interestes to try it on.

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