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  1. I have had a lot of experience dealing with Cabot and as dx says never phone Cabot. And after 5 years of not acknowledging the debt in Scotland it is extinct, the debt no longer exists, we do not have statute barred.
  2. Thanks dx , They can only reach me by writing to me now and if they do i will post on here for advice first.
  3. I have not so far heard anything from Chess since i emailed them stating that correspondence to be in writing through the post.
  4. I have sent Chess a final email, I have stated that i will not be sending or receiving any further emails from them and that all correspondence to be in writing by postal service.
  5. Thanks dx, I am going to send Chess a final email and tell them correspondence by letter only and that their emails will be blocked.
  6. Thanks dx, The email is as follows Pre Legal warning Outstanding balance £500 plus Please note your account has now been escalated to the Pre Legal department in respect of the unpaid balance to Chess Ltd which is now seriously overdue you should contact 0844 or email prelegal to make payment or to confirm your intention with regards to this matter The account will remain with the pre legal department for 10 days from today. If the account is still unresolved it will automatically be referred to our Solicitors at which point it will enter a legal process incurring additional charges in accordance with the late payment of commercial Debts ( interest act 1998 ) Chess shares payment information with credit reference Agencies , failure to settle the balance will have detrimental to your credit score and rating. Another option is to bring the services back to Chess in which case we can remove any termination fees levied. I also earlier called Chess pre legal department and was told that they do have the letter that i sent in july regarding the unautharised extras and was told that Chess can off £85 off the balance, at which i said i have a much bigger financial issue with Chess and True telecom who sold the account to Chess and that is that i was paying way higher than to BT whom i left to go to True telecom.
  7. Hi dx, what do you mean bounce their emails ?
  8. I have received an an email from Chess which totally ignores the phone call i made and the letter that i sent which says pay up or legal action to follow.
  9. Thanks Andyorch I will use that to respond to the letter from Chess when it arrives.
  10. I stopped the direct debit right away as soon as the new supplier took over, Chess for a time were sending online requests for payment every month and then they stopped after january , I was hoping that they gave up and left alone. The letter is now posted 1st class proof of posting, I am also going to call Chess to let them know that the letter is on its way. I have called Chess and spoken to the person who will probably read the letter, so she knows what the letter is about and that it is on its way. The Chess invoice is for early termination of contract. I explained why i left Chess.
  11. Hi Folks, I have been busy and did not send the letter to Chess as i had not heard from them since january , now they have sent me another demand i have written the letter tonight as follows Dear Sir/ Madam I left Chess months ago due to rampant price increases which were much higher than BT were charging me. I am providing a list of unauthorised charges you have been taking from me and that i am looking for a refund on Care level Fraud monitor Line assurence Voicemail Also line rental since i left Chess
  12. Thanks ericsbrother, I will write to Chess and put that to them, as i am paying rental now to Talk Talk who like Chess pay BT line rental, Between the line rental deduction and unauthorised extras i have paid the final payment should be substantially reduced.
  13. ericsbrother, When you say deduct the line rental, do you mean going back to start of contract with True Telecom or when Chess took over or the final bill from Chess ?.
  14. Hi ericsbrother, The agreement was for a three year contract, I have made a thorough search today and have not found a letter of confirmation, I have two letters and two information booklets from True Telecom, One letter is dated 2/26 2016 and is addressed to my company saying to check the information and the line rental will transfer in approximately 10 working days etc, i will get it posted up here. This works out that the contract would end around 8 March 2019. There is no mention of the contract duration on the information that i have to hand.
  15. True Telecom Fixed Line Services Terms & Conditions Cancellation If you wish to end your contract with us, You may do so by giving us at least 10 working days written notice before the end of any contract period, or the agreement end date. Also from True Telecom The monthly charge for select services is £2.75 per month per service. I did not select any extra services. I have not yet found the confirmation of agreement letter. If i do not, would it be a good idea to request copy from Chess ?.
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