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    • Please see my comments in orange within your post.
    • no i meant the email from parcel2go which email address did they send it from and who signed it off (whos name is at the bottom)
    • I understand confusion with this thread.  I tried to keep threads separate because there have been so many angles.    But a team member merged them all.  This is why it's hard to keep track. This forum exists to help little people fight injustice - however big or small.  Im here to try get a decent resolution. Not to give in to the ' big boys'. My "matter' became complicated 'matters' simply because a lender refused to sell a property. What can I say?  I'll try in a nutshell to give an overview: There's a long lease property. I originally bought it short lease with a s.146 on it from original freeholder.  I had no concerns. So lender should have been able to sell a well-maintained lovely long lease property.  The property was great. The issue is not the property.  Economy, sdlt increases, elections, brexit, covid, interest hikes etc didn't help.  The issue is simple - the lender wanted to keep it.   House or Flat? Before repo I offered to clear my loan.  I was a bit short and lender refused.  They said (recorded) they thought the property was worth much more and they were happy to keep accruing interest (in their benefit) until it reached a point where they felt they could repo and still easily quickly sell to get their £s back.  This was a mistake.  The market was (and is) tough.   2y later the lender ceo bid the same sum to buy the property for himself. He'd rejected higher offers in the intervening period whilst accruing interest. Lenders have a legal obligation to sell the property for the best price they can get. If they feel the offer is low they won't sell it, because it's likely the borrower will say the same. I had the property under offer to a fantastic niche buyer but lender rushed to repo and buyer got spooked and walked.  It had taken a long time to find such a lucrative buyer.  A sale which would have resulted in £s and another asset for me. Post repo lender had 1 offer immediately.  But dragged out the process for >1y - allegedly trying to get other offers. But disclosure shows there was only one valid buyer. Again, points as above. Lender appointed receiver (after 4 months) - simply to try acquire the freehold.  He used his powers as receiver to use me, as leaseholder, to serve notice on freeholders.  Legally that failed. Meanwhile lender failed to secure property - and squatters got in (3 times).  And they failed to maintain it.  So freeholders served a dilapidations notice (external) - on me as leaseholder (cc-ed to lender).   (That's how it works legally) Why serve a delapidations notice? If it's in the terms of the lease to maintain the property to a good standard, then serve an S146 notice instead as it's a clear breach of the lease. I don't own the freehold.  But I am a trustee and have to do right by the freeholders.  This is where matters got/ get complicated.  And probably lose most caggers.   Lawyers got involved for the freeholders to firstly void the receiver enfranchisement notice. Secondly, to serve the dilapidations notice.  The lack of maintenance was in breach of lease and had to be served to protect fh asset. Enfranchisement isn't something that can be "voided", it's in the Leasehold Reform Act 1967 that leaseholders have the right to buy the freehold of the property. It's normal, whether it is a "normal" leaseholder or a repossession with a leasehold house, to claim this right of enfranchisement and sell the property with said rights attached and the purchase price of the freehold included in the final completion price. That's likely what the mortgage provider wished to do. The lender did no repairs. They said a buyer would undertake them. Which was probably correct. If they had sold. After 1y lender finally agreed to sell to the 1st offeror and contracts went with lawyers.  Within 1 month lender reneged.  Lender tried to suggest buyer walked. Evidence shows he/ his lawyers continued trying to exchange (cash) for 4 months.  Evidence shows lender and receiver strategy had been to renege and for ceo to take control.   I still think that's their plan. Redact and scan said evidence up for others to look at? Lender then stupidly chose to pretty much bulldoze the property.  Other stuff was going on in the background. After repo I was in touch by phone and email and lender knew post got to me.   Despite this, after about 10 months (before and then during covid), they deliberately sent SDs and eventually a B petition to an incorrect address and an obscure small court.  They never served me properly.  (In hindsight I understand they hoped to get a backdoor B - so they could keep the property that way.)  Eventually the random court told them to email me by way of service.  At this point their ruse to make me B failed.  I got a lawyer (friend paid). The B petition was struck out. They’d failed to include the property as an asset. They were in breach of insolvency rules. So this is dealt with then. Simultaneously the receiver again appointed lawyers to act on my behalf as leaseholder. This time to serve notice on the freeholders for a lease extension.  He had hoped to try and vary the strict lease. Evidence shows the already long length of lease wasn't an issue.  The lender obviously hoped to get round their lack of permission to do works (which they were already doing) by hoping to remove the strict clauses that prevent leaseholder doing alterations.  You wouldn't vary a lease through a lease extension. You'd need a Deed of Variation for that. This may be done at the same time but the lease has already been extended once and that's all they have a right to. The extension created a new legal angle for me to deal with.  I had to act as trustee for freeholders against me as leaseholder/ the receiver.  Inconsistencies and incompetence by receiver lawyers dragged this out 3y.  It still isn't properly resolved. The lease has already been extended once so they have no right to another extension. It seems pretty easy to just get the lawyer to say no and stick by those terms as the law is on your side there. Meanwhile - going back to the the works the lender undertook. The works were consciously in breach of lease.  The lender hadn't remedied the breaches listed in the dilapidations notice.  They destroyed the property.  The trustees compiled all evidence.  The freeholders lawyers then served a forfeiture notice. This notice started a different legal battle. I was acting for the freeholders against what the lender had done on my behalf as leaseholder.  This legal battle took 3y to resolve. Again, order them to revert it as they didn't have permission to do the works, or else serve an S146 notice for breach of the lease. The simple exit would have been for lender to sell. A simple agreement to remedy the breaches and recompense the freeholders in compensation - and there's have been clean title to sell.  That option was proposed to them.   This happened by way of mediation for all parties 2y ago.  A resolution option was put forward and in principle agreed.  But immediately after the lender lawyers failed to engage.  A hard lesson to learn - mediation cannot be referred to in court. It's considered w/o prejudice. The steps they took have made no difference to their ability to sell the property.  Almost 3y since they finished works they still haven't sold. ** ** I followed up some leads myself.  A qualified cash buyer offered me a substantial sum.  The lender and receiver both refused it.   I found another offer in disclosure.  6 months later someone had apparently offered a substantial sum via an agent.  The receiver again rejected it.  The problem of course was that the agent had inflated the market price to get the business. But no-one was or is ever going to offer their list price.  Yet the receiver wanted/wants to hold out for the list price.  Which means 1y later not only has it not sold - disclosure shows few viewings and zero interest.  It's transparently over-priced.  And tarnished. For those asking why I don't give up - I couldn't/ can't.  Firstly I have fiduciary duties as a trustee. Secondly, legal advice indicates I (as leaseholder) could succeed with a large compensation claim v the lender.  Also - I started a claim v my old lawyer and the firm immediately reimbursed some £s. That was encouraging.  And a sign to continue.  So I'm going for compensation.  I had finance in place (via friend) to do a deal and take the property back off the lender - and that lawyer messed up bad.   He should have done a deal.  Instead further years have been wasted.   Maybe I only get back my lost savings - but that will be a result.   If I can add some kind of complaint/ claim v the receiver's conscious impropriety I will do so.   I have been left with nothing - so fighting for something is worth it. The lender wants to talk re a form of settlement.  Similar to my proposal 2y ago.  I have a pretty clear idea of what that means to me.  This is exactly why I do not give up.  And why I continue to ask for snippets of advice/ pointers on cag.  
    • It was all my own work based on my previous emails to P2G which Bank has seen.
    • I was referring to #415 where you wrote "I was forced to try to sell - and couldn't." . And nearer the start in #79 .. "I couldn't sell.  I had an incredibly valuable asset. Huge equity.  But the interest accrued / the property market suffered and I couldn't find a buyer even at a level just to clear the debt." In #194 you said you'd tried to sell for four years.  The reason for these points is that a lot of the claims against for example your surveyor, solicitor, broker, the lender and now the receiver are mainly founded in a belief that they should have been able to do something but did not. Things that might seem self evident to you but not necessarily to others. Pressing these claims may well need a bit more hard evidence, rather than an appeal to common sense. Can you show evidence of similar properties, with similar freehold issues, selling readily? And solid reasons why the lender should have been able to sell when you couldn't.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Tower Investigations LTD


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Hi guys, first post here. Will introduce myself in the welcome forums next.

 

Anyway, a few days ago i received this letter:

 

Dear Mr XXXXXXXXXX,

 

We act on behalf of a client and would be oblidged if you could telephone us on FREEPHONE 0800 XXX XXXX in order to assist us with our enquiry.

 

Yours sincerely

 

Tower Investigations Ltd

 

Tower Investigations

 

No specifics, no address, no contact name, just the FREEPHONE number, web url (that takes you to a very basic front page) and reference number.

 

Looking at the posts on Grumbletext, UK consumer complaints - post online and via SMS text message!

 

..they seem to be tied to two companies called GLOBAL DEBT RECOVERY LIMITED / GLOBAL DIRECT SERVICES PLC.

 

Knowing that i have never encountered any financial difficluties or had any outstanding debts, my gut instinct is to ignore the letter and avoid this lot like the plague. However, i am curious to know if anyone else on here has received something similar or had dealings with Tower Investigations?

 

Kind Regards

 

DP :)

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To be on the safe side, it might be an idea to take a look at your credit files.

Experian, Equifax and Call Credit are the three-and you can order your

files online.

It is possible that someone with the same name as you is the person they are

looking for and might have added it to your file in error.

Another possibility is that your id has been cloned, so once again, checking

your credit file might stop things escalating.

  • Haha 1
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Given what LFI has said... I'ld (personally) be inclined to call them... It's an 0800 number, do it from a telephone box... From what U say, U are debt free, so this could be a serious matter. A close friend or colleague could have named you as a referee that is being checked out..?

 

Don't forget that under shedloads of regulations they must tell you the exact nature of their contact!

 

Look forward to updates.

 

Regards, Dave.

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Thanks for the replies, much appreciated. :)

 

I've taken LFI's advice and ordered a credit file - Experian have a free 30 day trial so I plumped for them.

 

I have this nagging feeling that it could have something to do with an ex-girlfriend that I lived with & seperated from 5 years ago. Still, that's purely speculative at the moment, we'll see when the files arrive - I Shall report back.

 

Kind Regards

 

DP

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DP2000,whatever appears on Experian, you will still have to get the other

two reports since banks etc report to different Credit Reporting Agencies.

It is as well to be fully informed on what may be on your separate files

which may help clarify why Tower are trying to involved.

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  • 5 months later...

Had the same thing happen to me on Saturday.

I phoned them mainly because they handle Geneology investigations and it is an interest of mine.

 

I was asked for my birthdate "To comply with the Data Protection Act" I refused to give it them till they told me what it was about. Eventually the individual on the end told me they were acting for a company called "Global....something?" and they were trying to trace an individual whose birthdate they knew. I gave my birthdate and was then asked if I had every lived in Jury, or maybe Dury street, to which the answer was in the negative.

 

On further consideration I realise that I was stupid to give any information at all, they now have my address AND date of birth.

I also found the manner of the chap extremely unprofessional, calling me "Mate", and also lying to me with regards to the Data Protection Act, also if they had the birthdate why the need for a follow up question or does this namesake also share my birthdate.

 

Take heed

 

Keith

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  • 4 months later...

This seems very 'scammy' to me. Scary too.

 

I've just received the exact same letter from Tower Investigations at my home address, but to a completely bogus name. I open ALL letters correctly addressed to this house, even if they don't have my name on them.

 

Dear Mr XXXXXX

 

We act on behalf of a client and would be obliged if you could telephone us on FREEPHONE 0800 877 8761 in order to assist us with our enquiry.

 

Yours sincerely

 

Tower Investigations Ltd

 

Tower Investigations

 

The only return address on their letter is:

 

Registered Office: 2C Cartwright Court, Bradley Business Park, Huddersfield, HD2 1GN.

 

The only phone number is the 0800 number in the text of the letter.

 

They also show:

 

Company Registration No 03402831

Consumer Credit License No 565360

E-mail: [email protected]

Website: Tower Investigations

 

The only contact details on the website are the registered office and the e-mail address, no phone number.

 

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

(to cut a long story short)

 

Several years ago I started getting letters to this address with a different name. The first three I sent back "Not at this address". But they kept coming, so I opened one and found it was Inland Revenue claiming unpaid income tax (to this bogus person with a different National Insurance number).

 

I telephoned them and explained this person doesn't live here and never had. They apologised and said 'ignore the letters", but they kept coming. I phoned several more time and wrote them a letter. But they kept coming. I saved about 20 of them and posted them all back in one envelope with a nasty letter. But they kept coming.

 

Eventually I had the Bailiff turn up at the front door looking for him. I explained this person doesn't live here, nor had he ever lived here, and it all stopped. UNFORTUNATELY, not before a CCJ had been levied against this address by the Inland Revenue.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

I've already had a couple of letters addressed here to this new bogus name (which I've dealt with), and it's my guess that Tower Investigations are trying to find this latest [EDIT].

 

I tried phoning the 0800 number, but all I got was an automated message which 'claimed' to put my call into a queue (with a very strange ring tone). I'll try again on Monday from a public call box.

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  • 2 weeks later...

They offer a wide range of services, but if they were contacting you for the other services they provide such as pre employment checks etc they would have full details and would write thier request not just please ring this number so they are fishing!

All comments are well meant but i am not legally qualified only CAG educated:D

 

 

In the slight chance i have been helpful please click the scales:)

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  • 1 year later...

hi ive just had a letter from tower which was sent to my business landlord.Its from an old debt from 1996.This debt was being chased by another company but they must have sold it onto these bozos now.I have used every trick in the book to avoid paying this debt(basicly my house was repossessed and the building society sold it for £6,000 when i took a mortgage out for £26,000 theres now a shortfall of of 20k) dont know if this will ever go away but im gonna keep duckin and divin.

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  • 1 year later...

i have also recieved a letter from them which was sent to my mums address even though i havnt lived there for the last 7 years when she threw me out. I am also really worried because they address the letter to a mrs alexandra hunt. hunt is my ex-partners and my young son's surname and i have never been known by this name or even been married so am really puzzled as to why they are trying to contact me using that incorrect name.

if they are using the name mrs a.hunt to contact me i can assume its got something to do with when i was living with my ex, which may i add i left him in july 2008 so who could possibly want me using that name, who thinks i live at my mums address and after that amount of time??

 

does anybody know if there is a list of what companies hire tower investigations to investigate us?? or have any ideas of even just a few companies because i know i owed money to a few people/companies when i left my ex partner in july 2008 but if i know who is tryiong to find me then im more prepared for it.

 

much appreciated

thank you

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With a mortgage shortfall it cannot be 'enforced' after 12 years, AND they can only add interest for 6 years..... It drops off your credit files after 12 years (but presumably gets 'archived' and is viewable by certain paid parties.... still to be confirmed).

 

hi ive just had a letter from tower which was sent to my business landlord.Its from an old debt from 1996.This debt was being chased by another company but they must have sold it onto these bozos now.I have used every trick in the book to avoid paying this debt(basicly my house was repossessed and the building society sold it for £6,000 when i took a mortgage out for £26,000 theres now a shortfall of of 20k) dont know if this will ever go away but im gonna keep duckin and divin.
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hi, tower investigations recently sent a letter 2 my mums address which i have not lived at for 7 yrs. they were also using the name mrs alexandra hunt to get in touch with me. ive never been married and the surname they are using is my ex-partners and my young sons surname. and considering i was never known by this name im worried what they could want from me.

 

i am sure i dont owe any money especially under a name which i have never used!!

 

does anybody no what companies hire them as this would give me an idea of what it is they want from me

 

cheers

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What details are on the letter if there is nothing to tell you what they are after ignore them until they do!!

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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