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    • the claimant in their WS can refer to whatever previous CC judgements they like, as we do in our WS's, but CC judgements do not set a legal precedence. however, they do often refer to judgements like Bevis, those cases do created a precedence as they were court of appeal rulings. as for if the defendant, prior to the raising of a claim, dobbed themselves in as the driver in writing during any appeal to the PPC, i don't think we've seen one case whereby the claimant referred to such in their WS.. ?? but they certainly typically include said appeal letters in their exhibits. i certainly dont think it's a good idea to 'remind' them of such at the defence stage, even if the defendant did admit such in a written appeal. i would further go as far to say, that could be even more damaging to the whole case than a judge admonishing a defendant for not appealing to the PPC in the 1st place. it sort of blows the defendant out the water before the judge reads anything else. dx  
    • Hi LFI, Your knowledge in this area is greater than I could possibly hope to have and as such I appreciate your feedback. I'm not sure that I agree the reason why a barrister would say that, only to get new customers, I'm sure he must have had professional experience in this area that qualifies him to make that point. 🙂 In your point 1 you mention: 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver. I understand the point you are making but I was referring to when the keeper is also the driver and admits it later and only in this circumstance, but I understand what you are saying. I take on board the issues you raise in point 2. Is it possible that a PPC (claimant) could refer back to the case above as proof that the motorist should have appealed, like they refer back to other cases? Thanks once again for the feedback.
    • Well barristers would say that in the hope that motorists would go to them for advice -obviously paid advice.  The problem with appealing is at least twofold. 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver.  And in a lot of cases the last thing the keeper wants when they are also the driver is that the parking company knows that. It makes it so much easier for them as the majority  of Judges do not accept that the keeper and the driver are the same person for obvious reasons. Often they are not the same person especially when it is a family car where the husband, wife and children are all insured to drive the same car. On top of that  just about every person who has a valid insurance policy is able to drive another person's vehicle. So there are many possibilities and it should be up to the parking company to prove it to some extent.  Most parking company's do not accept appeals under virtually any circumstances. But insist that you carry on and appeal to their so called impartial jury who are often anything but impartial. By turning down that second appeal, many motorists pay up because they don't know enough about PoFA to argue with those decisions which brings us to the second problem. 2] the major parking companies are mostly unscrupulous, lying cheating scrotes. So when you appeal and your reasons look as if they would have merit in Court, they then go about  concocting a Witness Statement to debunk that challenge. We feel that by leaving what we think are the strongest arguments to our Member's Witness Statements, it leaves insufficient time to be thwarted with their lies etc. And when the motorists defence is good enough to win, it should win regardless of when it is first produced.   
    • S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given— (a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement. As  Arval has complied with the above they cannot be pursued by EC----- ------------------------------------------------------------------------------------------------------------------------------------------------------------------- S14 [1]   the creditor may recover those charges (so far as they remain unpaid) from the hirer. (2)The conditions are that— (a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper; (b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed;  As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 
    • Euro have got a lot wrong and have failed to comply with the Protection of Freedoms Act 2012 Schedule 4.  According to Section 13 after ECP have written to Arval they should then send a NTH to the Hirer  which they have done.This eliminates Arval from any further pursuit by ECP. When they wrote to your company they should have sent copies of everything that they asked Arval for. This is to prove that your company agree what happened on the day of the breach. If ECP then comply with the Act they are allowed to pursue the hirer. If they fail, to comply they cannot make the hirer pay. They can pursue until they are blue in the face but the Hirer is not lawfully required to pay them and if it went to Court ECP would lose. Your company could say who was driving but the only person that can be pursued is the Hirer, there does not appear to be an extension for a driver to be pursued. Even if there was, because ECP have failed miserably to comply with the Act  they still have no chance of winning in Court. Here are the relevant Hire sections from the Act below.
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CEL ANPR PCN claimform - Alexandra Retail Centre Tunstall Stoke On Trent


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Hi My daughter has received a "Speculative Invoice" from Civil Enforcement Ltd.

 

I have seen somewhere about rules for the protection of freedoms act and have sent an email today to the DVLA to see when her details were requested and confirmation of who requested it.

 

Once i get this information where do we go from there?

 

The parking notice does not mention POFA at all. Are they required to mention it?

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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1 Date of the infringement 05/04/17

 

2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 03/05/17

 

3 Date received 05/05/17

 

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] No

 

5 Is there any photographic evidence of the event? Yes

 

6 Have you appealed? {y/n?] post up you appeal] Not Yet

Have you had a response? [Y/N?] post it up

 

7 Who is the parking company? Civil Enforcement ltd

 

8. Where exactly [carpark name and town] Alexandra Retail Centre Tunstall Stoke On Trent

 

they use the BPA Appeals process

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Regarding 2. That timeframe only applies for anpr. It's a lot longer for regular windscreen tickets

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Hi

I am assuming this is an ANPR ticket because if it was a windscreen ticket, the NTK is too early

 

As it is an ANPR, they are out of time so ignoring is probably the better option. To make sure, can you post up all documentation ensuring you obscure all personal details, PCN number, Reg number but leave the times and dates of 'offence' viewable

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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typical CEL.

They have never really considered the law as being applicable to them,

whether that be contract law,

consumer law,

company law as far as naming those who have a controlling interest in their company, theft act etc.

 

I would wait for them to write again as the NTK is timed out and then tell them to sod off as they havent obeyed the protocols of the POFA.

 

When you find out WHEN they accessed the keeper details youi may have a claim for a breach of the DPA and a ccomplaint to the DVLA on this point wouild be worth making.

 

 

Let us know the date of their accessing the data when you have it.

 

I suspect that their next step will be a letter from Debt Recovery Plus

because CEL know they are out of luck but hope that you confuse a no-hope organisation dca with a HCEO

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the NTK should have 2 photos entry and leave if its ANPR and say ANPR.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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yes it has 2 photos - entry and exit, cant get a copy as yet as it is at my daughters house, but will try and get it a.s.a.p. and the photo she sent me isn't that good.

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Please get that letter, redact all personal identifiers, and post it up in full.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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OK Here is the PCN, No reply from DVLA as yet

pcn.pdf

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As it's within the time to appeal, I'd be tempted to do so. Which has the added bonus of wasting some of CEL's money! laugh.png

 

Something along the lines of..

 

CEL.

 

Ref: PCN number:

Vehicle Index:

 

As the vehicle keeper, I would like to invoke your appeals procedure because your invoice was received on a Friday and I only pay invoices that are received on a Monday.

 

 

Unlucky! Please issue me with a valid POPLA code.

 

Recorded Keeper

 

 

Nothing more, nothing less. Send it as a letter (not email) and get a free certificate of posting from the post office.

 

When they do issue you a Hoopla code, you do a full appeal to Hoopla on the out of time, no keeper liability grounds. We'll be happy to guide you through that. CEL are, at that point, completely stuffed.

 

CEL already know that they're stuffed, they're just hoping that you don't wink.png

 

This is regardless of any result from the DVLA as that may form the basis of a separate complaint.

 

Can we also see the other side of that PCN/NTK please.

 

 

There is some important wording that they must include on it for it to be valid, it's not on the front, so we need to see if it's on the back. Ta thumbup.gif

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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agreee,

what you can read on the first page is nothing that complies with the POFA or the BPA CoP

no it is worthless to them as an NTK.

 

When the time comes I would question the veracity of the images as usually you get a picture or the car entering and a picture of the car leaving so front and back number plates get read.

 

This is 2 front pictures and the road markings dont tie up

so could be random pictures from anywhere rather than a paired set.

 

She should go back there and photograph the entrance herself along with the sigange visible from the public highway.

 

Also note the site and direction of the cameras and that little sign her car is passing,

note where it is in relation to the highway etc

so direction of travel can be properly determined.

 

As said, CEL are the least honest of all the parking companies.

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The reverse is blank

HTH (Hope This Helps) RDM2006

 

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Yet another CEL fail then. doh.gif

 

Just get that appeal off to them in the post then, so that they can hurry up and reject it and give you your HOOPLA code thumbup.gif

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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There is some important wording that they must include on it for it to be valid, it's not on the front, so we need to see if it's on the back.

 

What information is missing please as i can quote this once it gets to POPLA stage?

HTH (Hope This Helps) RDM2006

 

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it wont get you anywhere at POPLA,

they are not allowed to consider anything the BPA doesnt let them consider.

 

Better off getting her to write back to CEL with a short letter saying

 

 

"Ashley, I am not falling for your con, go screw yourself or take the matter to court at your earliest opportunity where YET AGAIN the law regarding keeper liability will be explained to you at your own expense"

 

Dont bother being nice, it wont get you anywhere

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Just for curiosity then. what info is missing?

HTH (Hope This Helps) RDM2006

 

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Just for curiosity then. what info is missing?

 

It's not just things that are missing, but other things that they've badly worded or 'hidden away' on the page as well.

 

 

The Notice which is to be relied upon to be a Notice to Keeper is compliant only if the following requirements are met.

 

Inform the keeper that the driver is required to pay the parking charge (POFA 2012. Sch 4. Section 9 (2)(b)). Whilst this information might be there, it's hidden away in the small print at the bottom and does not make it clear.

 

The notice does not state that the creditor does not know both the name of the driver and a current address for service and states that the keeper is "required" to pay the charge rather than "inviting" the keeper to do so. (POFA 2012. Sch 4. Section 9 (2)(e))

 

It does not warn the keeper as per POFA 2012 of the consequences if the amount remains unpaid after 28 days. (POFA 2012. Sch 4. Section 9 (2)(f)). What is there doesn't meet those requirements.

 

The NTK is also confusing in as much as the notice states both that "failing to pay the amount due within 28 days" and that "you have 28 to appeal" and misleading in that "POPLA will not consider appeals that have not been sent to them (us) first". This is misleading in as much as while you do need to appeal to the PPC first (to get a POPLA code) you do not have to appeal to POPLA on the same grounds as your appeal to the PPC.

 

Although the notice does name the creditor and their registered office address, it doesn't really make this information clear. I certainly missed it the first time that I looked at the NTK. (POFA 2012. Sch 4. Section 9 (2)(h))

 

It also falls foul of the POFA in relation to (POFA 2012. Sch 4. Section 9 (5)) in that it did not arrive within the relevant period (14 days from the day following the parking event), they've even printed this on the NTK themselves.

 

And finally from me, and only the DVLA would be able to confirm this, but looking at the date of issue of the NTK, I'd put money on a breach of (POFA 2012. Sch 4. Section 11 (1)(b)).

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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Had reply today from the DVLA they requested the info on the 28th April. little bit late :lol:

 

Appeal sent waiting for popla code now

HTH (Hope This Helps) RDM2006

 

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Had reply today from the DVLA they requested the info on the 28th April. little bit late :lol:

 

Appeal sent waiting for popla code now

 

If they've got any sense, they'll just accept your appeal, no matter what you've written (yeah right!). Anything else is just going to be them throwing money down the drain.

 

But, I'd expect the usual from the PPC. They'll (try to) tell you that the NTK was issued correctly and in line with the Code of Practice for AOS members and that "after careful consideration" they have decided to reject your appeal. Anyone else smell cows?

 

 

As they had no reasonable cause to request your data from the DVLA, there's also a complaint there waiting to happen to the BPA (for breach of the AOS CoP), the DVLA (for their breach of the KADOE contract), the ICO (for the breach of the DPA against both the PPC & the DVLA) and a potential court claim for your Daughter against the PPC for the misuse of her personal data.

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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  • 2 weeks later...

Well Surprise, Surprise, the appeal was unsuccessful.

 

Is there a standard letter for a POPLA appeal when they didnt request the info from the DVLA within the correct time

HTH (Hope This Helps) RDM2006

 

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Wonder if i should claim compensation for a data breach lol

 

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?478045-CEL-Data-Protection-Breach

HTH (Hope This Helps) RDM2006

 

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All advice and opinions given by people on this site are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, please seek qualified professional legal Help.

 

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There's not really a standard letter for Hoopla, it's all 'click based' now on their website, unless you want to go down the paper & stamp route? Not really necessary with Hoopla.

 

Just select the appeal reason that fits best, I keep meaning to keep a track of these, but keep on forgetting.

 

So, something along the lines of...

 

My reason for appeal is that there can be no keeper liability as the operator has completely failed to follow the protocols of the Protection of Freedoms Act 2012.

 

I was not the driver at the time in question.

 

The date of the parking event was 05/04/2017

The date of issue of the NTK was 03/05/2017 (upload the NTK as part of your evidence to prove dates). Starting the clock from the day after the parking event that triggered this charge notice, this is 27 days. Well outside the 14 day limit afforded by the PoFA 2012.

 

The operator did not even request the keeper details from the DVLA until 28/04/2017 (confirmed by the DVLA themselves (upload the letter from the DVLA as part of your evidence)) which, starting the clock from the day after the parking event that triggered this charge notice is 22 days later, which proves that the PoFA 2012 has not been complied with and therefore no keeper liability can be created.

 

I therefore request that this appeal be allowed.

 

As for the breach of the Data Protection Act, if POPLA decide against you and CEL are silly enough to take court action against you, I'd definitely put in a counter claim and hit them in the pocket (again). The transcript of that CEL case in the other thread has been ordered and will be online as soon as it's received, so that'll be useful to have a copy of if they're that stupid! whistle.gif

 

We already know that they are that greedy, but it's whether or not they'd be happy to pay you another chunk of petty cash once you've won your counter claim spiteful.gif

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Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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