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    • Hi. Welcome to CAG. How was the car purchased?  
    • Absolutely for the agreement they are referring to.... puts them on notice that this is going to be a uphill fight.   Andy 
    • Particular's of claim for reference only 1. the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account (16 digits) 2. The defendant failed to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. 3. The debt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  4. The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Suggested defence 1. The Defendant contends the particulars of the claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.3 (3) in relation to any particular allegation to which a specific response has not been made. 2. The claimant has not complied with paragraph 3 of the PAPDC (Pre action protocol) failed to serve a letter of claim pre claim pursuant to PAPDC changes of the 1st of October 2017. It is respectfully requested that the court take this into consideration pursuant 7.1 PAPDC. 3. Paragraph 1 is noted. I have in the past had financial dealings but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification. 4. Paragraph 2 is denied. I have not been served with a default notice pursuant to the consumer credit act 1974. 5. Paragraph 3 is denied. i am unaware of any legal assignment or notice of assignment. A copy of assignment was sent by Overdales solicitors when acknowledgement of receipt of CPR request was received, but this was not the original.   6. Paragraph 4 is denied. Neither the original creditor or the assignee have served notice pursuant to sec86c of the Credit Consumer Act 1974 Notice of Sums in Arrears and therefore prevented from charging interest on debt regulated by the CCA1974. 7. The defendant submitted a request for a copy of the alleged agreement pursuant to s78 CCA 1974. The claimant has acknowledged receipt of request but has failed to comply. The claimant has failed to provide any evidence of balance or Default Notice requested by CPR 31.14 8. It is therefore denied with regards to defendant owing any monies to the claimant. therefore the claimant is put to strict proof to:  a.  Show how the defendant has entered into an agreement with HSBC. b.  Show and evidence the nature of breach and service of a Default notice pursuant to section 87 (1) CCA 1974. c.  Show and quantify how the defendant has reached the amount claimed for. d.  Show how the claimant has the legal right, either under statute or equity  to issue a claim. 8.  As per civil procedure rule 16.5 (4) it is expected claimant prove the allegation that the money is owed. 9.  Until such time the claimant can comply to a section 78 request he is not entitled, while the default continues, to enforce the agreement 10. By reasons of the facts and matters set out above, it is denied that the claimant is entitled to the relief claimed or any relief.     .
    • OK, well rereading the court orders from March, in the cold light of day rather than when knackered late at night, it is quite clear that on 25 June there will only be a preliminary hearing about Laura representing her son.  Nothing more. It's lazy DCBL who haven't read things properly and have stupidly sent their Witness Statement early. Laura & I had already been working on a WS, and here it is.  It needs tweaking now after reading the rubbish that DCBL sent and after all of LFI's comments.  But the "meat" is there. Defendant's WS - version 1.pdf
    • Morning, I purchased a car from Big Motoring World on 10th December 2023 for £14899.00. On the 15th December I had a problem with the auto start stop function of the car in which the car would stop in the middle of the road with a stop start error message. I called the big assist and the car was booked in for February. The BMW was with them for a week and it came back with the auto stop start feature all fine and all error codes cleared on the report from big motoring world. within 5 days I had the same issue. Warning light coming on and the car stopping. I called big assist again and the car was again booked in for an other repair in May. Car was taken back in may, they had the car for a week and returned with the report saying no issue with the auto stop start feature and blamed my driving. Within 5 days of having the car back it broke down again. This time undrivable. I had the rac pick my car up and take to Stephen James BMW for a full diagnostic. The diagnostic came back with the car needing a new fuel system as magnetic swarf was found.  I have sent big motoring world a letter stating all the issues and that under the consumer rights act 2015 I have asked for a replacement vehicle. all reports from Stephen James BMW have been sent over to big motoring world. Big motoring world have come back and said they will respond to my complaint within 14 days for the date of my complaint letter. I am not feeling confident on the response from them, what are my next steps?   Thanks in advance. 
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Civil Enforcement Ltd (again!)


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sounds like demanding money with menaces or black mail. Take the letter to you local police station.

 

 

Who unfortunately will say that it is a civil matter then send you on your way.

 

Rstainthorpe - do they say 'will' or more likely 'may'? Fact is that you have received an invoice, not a legal fine or penalty. To get anywhere near a bailiff's visit they will have to:-

 

1. Issue a County Court claim (they won't)

2. Win the case (they won't)

3. Not receive payment of the Court Judgement (go back to Point 1)

 

You could write to them and argue, but this will mark you out as a player, so your best offer is to tough it out. You will get reminder letters, probably increasing the amount 'due', and containing more threats of Court action. The next stage will be letters from debt collectors making the same threats (just remember they can't blacklist you, or do any more than threaten), then they will probably offer you a discounted rate to settle before they are 'forced to take legal action'. Finally when they realise that it is actually costing them more than anything they could hop eto recover, they will disappear.

 

If at any time you need reassurance or help with something you are worried about, simply post back here.

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

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I too have recieved a letter from them. However they say that a bailiff will come to my property for the monies.

 

:lol::lol::lol:

 

Will this happen or will they have to take me to court first?

 

No and yes.

 

I also do not want a CCJ issued against my name.

What are the legal technicalities of all of this?

 

You wont get a ccj against your name, it is all part of the bluff to frighten you into paying, don't fall for it.

 

I am totally disgusted that they do this, i am a single mother that was 11 minutes over the qualified time, and now they demand £120. I do not want to pay.

 

Simple, then don't.

 

Please advise.

 

OK, ignore all the free toilet paper the ppc will send you.

 

Thank you

regards

Please remember our troops, fighting and dying in our name. God protect them.

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Having now read a great deal on this subject (thanks to sites like this) I feel so much more informed.

 

I am very aware of the tactic to ignore and not be seen as a 'player' ie someone who is prepared to engage and communicate, someone who is maybe worried, someone who is concerned - more importantly someone who is a potentially vulnerable and therefore a victim. I understand this, however there is a also a large school of thought out there which says do this but - and here is the point for discussion, send a first and only letter to them first setting out your store and position. This being an insurance policy which in the highly unlikely event of court proceedings will be looked on favourably by a magistrate.

 

Back to the floor - would appreciate the Experts Views. Thanks

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time and time again it has been proved that simply ignoring them works, why on earth would you even concider entering into dialogue with them. Would you reply to the many [problem] emails you get asking for your bank details so that they could send you £50,000 ??

The IGNORE route works the best , this is what the PPCs hate the most , this is why you get the PPC trolls on these forums telling you to appeal or pay up and appeal!

This is what the PPC would do to you if you sent in an appeal, all they are after is your money!

Edited by SURFBOY

hello all:-)

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??????????

 

quote

 

This being an insurance policy which in the highly unlikely event of court proceedings will be looked on favourably by a magistrate.

 

first what insurance and why would a Magistrate be looking @ it

 

if and when it actually went to court its a COUNTY COURT NOT A CRIMINAL ONE

..

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. This being an insurance policy which in the highly unlikely event of court proceedings will be looked on favourably by a magistrate.

You are not required to respond to [problem] mail, and it would make no difference to a DJ if you did or not.

regards

Please remember our troops, fighting and dying in our name. God protect them.

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Yes - sorry County Court.

 

So advice is not even one opening (back-off letter) simply silence?

 

A 'back-off' letter to you and me means exactly that, to a [EDIT] it's the biggest come on ever. You have confirmed your name and address and shown you might be pushed into paying if the threats get hard enough.

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The amount of attempted extortion is well out of hand. Should we all boycott all retailers where these cowboys operate the car parks and all spread the word to, say, 10 others? That would be a big loss of trade and might apply minds when renewal of contracts is considered.

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Yes I agree, highlighting to businesses Sharks that operate car parks that they rely on for their income is a good lobbying tactic and one which could yield a new type of pressure. Let's do it.

 

Still waiting to hear from someone who has been through the letters and threats and come out of the other side with a smile.

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The amount of attempted extortion is well out of hand. Should we all boycott all retailers where these cowboys operate the car parks and all spread the word to, say, 10 others? That would be a big loss of trade and might apply minds when renewal of contracts is considered.

 

Yes I agree, highlighting to businesses Sharks that operate car parks that they rely on for their income is a good lobbying tactic and one which could yield a new type of pressure. Let's do it.

 

Still waiting to hear from someone who has been through the letters and threats and come out of the other side with a smile.

 

Unfortunately that is something that will never work in the UK. We seem to be a nation of whingers and do nothing. It was tried with petrol but motorists couldn't even be bothered to drive a few extra yards to boycott a certain filling station.

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Boycotting and more publicity seem to be the only way we can help prevent others getting conned; I expect the majority of people just pay up but we are talking (even at the reduced early payment rate) of half a pensioners weekly pension, which is appalling for an, often inadvertent, infringement of possibly only a few minutes!

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I am happy to ignore the notice that we received today. My only worry is, the notice was issued against the company vehicle. So the notice was passed on by the finance department who have asked us to deal with it. Which is fine, but if i ignore it then they will just keep writing to head office. Who may decide to pay it and take it out of my husbands wages.

So, as much as i dont want to it sounds like i might have to write to them once, so that they write to us here rather than head office. Then i can ignore them. What do you think?

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Boycotting and more publicity seem to be the only way we can help prevent others getting conned; I expect the majority of people just pay up but we are talking (even at the reduced early payment rate) of half a pensioners weekly pension, which is appalling for an, often inadvertent, infringement of possibly only a few minutes!

 

There is an advert running at the moment for one of these comparison sites and it sums up the UK to a tee.

There is a girl on the phone agreeing to her car insurance quote and saying "I suppose I will have to pay it", but the phone is taking from her by some guy who says down the phone, "It's a hatchback not a limosine, you've got to be having a laugh".

 

The Uk people never puts up a fight, we just tend to lay back and accept it, and that is true in all walks of life.

 

We need a 'union' of the people to stop us being continually walked over.

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Well i got a response back from these F****** jokers!

They sent me a 'Cessation of Correspondance' basically meaning they are not going to be writing to me, rergarding this matter anymore...pay or else!!!

They put at the end of the letter..they will pass this over to a debt collector!!!

 

Whats now guys?

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They put at the end of the letter..they will pass this over to a debt collector!!!

:eek::eek::eek:

Ahhhhhhhhh, not debt collectors? You mean people with absolutely no powers to do anything but send out silly letters some even in scary red ink?

Better pay up quick:grin:

regards

Please remember our troops, fighting and dying in our name. God protect them.

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Hi. I have read through a lot of the posts but not all due to time constraints and the slowness of my computer, so hope I will be forgiven if the answer to my question is here somewhere. I have been sent the usual outrageous demand by CEL (parking in Budgens free car park for half and hour to take my elderly father in law shopping - they say I was in the access road - they cannot possibly have the evidence of this that they say they do as I was wholly within the carpark.) My question is simply has anyone ever, whether they wrote back to dispute or simply ignored all correspondence, been summonsed to court or had a debt collector turn up on the doorstep? I live with a learning disabled brother who is very suggestible and I am worried that if I just let things take their course that he will let someone in. (He has form for this as I once came home to find an enormous hole in the front garden dug up by BT with his "permission.) Many thanks for any help.

Regards

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