Postal order question

[djdave]

Hi,

 

I've run out of cheques, having sent so many request for various data recently. I've been looking on the Royal Mail's website about Postal Orders but the one concern I have is that there doesn't appear to be a way of telling when/if they get cashed.

 

Am I missing something?

 

Thanks in advance

[livelylad]

Hi,

 

I've run out of cheques, having sent so many request for various data recently. I've been looking on the Royal Mail's website about Postal Orders but the one concern I have is that there doesn't appear to be a way of telling when/if they get cashed.

 

Am I missing something?

 

Thanks in advance

 

No as far as I am aware there is no way to check.

[jaxads]

I bought a postal order yesterday - I'm sending for a CCA and didn't want to use a cheque, in case they copied my signature . It cost £1.45 for a £1 postal order, but I noticed on my receipt that there was a serial number for the postal order. Perhaps by ringing royal mail and quoting the serial number, they can then tell you if it has been cashed. Not sure though as I've not tried it!!!!!

[Phonesurgeon]

that serial number could be used to check if that particular PO has been cashed. BUT:

its a long winded process as the PO are valid for 6 months so unless you gonna ring RM everyday...

[rinkydinkydoo]

Hi, If You Want To Check If A Postal Order Has Been Cashed, All You Need To Do Is Phone 01246542254. The Address If You Would Rather Write, Is Postal Order Sector

Post Office Ltd

1 Future Walk

West Bars

Chesterfield

S49 1pf

 

I Phoned Last Night And Theyre Able To Tell You Immediately, If You Have The Receipt, Hope This Helps, Regards

Rinkydinkydoo

[djdave]

Thanks rinkydinkydoo.

 

Now there's a word I never though I'd type...

[rinkydinkydoo]

LOL it was the only name i could think of:D

[PKea]

No relation to Scooby & Scrappy by any chance..lol

[rinkydinkydoo]

I think thats up for debate, lol:)

[Lester Square]

Hi, If You Want To Check If A Postal Order Has Been Cashed, All You Need To Do Is Phone 01246542254. The Address If You Would Rather Write, Is Postal Order Sector

Post Office Ltd

1 Future Walk

West Bars

Chesterfield

S49 1pf

 

I Phoned Last Night And Theyre Able To Tell You Immediately, If You Have The Receipt, Hope This Helps, Regards

Rinkydinkydoo

 

Well royal mail have failed to provide me with electronic proof of delivery for my recorded delivery posted and crossed postal order re a SAR sent to capital one over three weeks ago. Ive been trying to phone the number above for the last two hours no answer....not at all. Im really impressed with royal mail me

[rinkydinkydoo]

Hi, That Was A Long Time Waiting Wasnt It, When I Phoned It Was Early Evening, I Had To Try For A While But It Didnt Take Long, I Tried In The Day, To No Avail, So Dont Give Up, Argghhhhhh, If Only Each Postman Got A Signature We Wouldnt Have To Chase Them Up, I Had The Same Problem, We Pay For Recorded, Its So Infuriating When They Dont Do Their Job Properly,

[Lester Square]

Hi, That Was A Long Time Waiting Wasnt It, When I Phoned It Was Early Evening, I Had To Try For A While But It Didnt Take Long, I Tried In The Day, To No Avail, So Dont Give Up, Argghhhhhh, If Only Each Postman Got A Signature We Wouldnt Have To Chase Them Up, I Had The Same Problem, We Pay For Recorded, Its So Infuriating When They Dont Do Their Job Properly,

 

hey up rinkydinkydoo thanks for that, i,ll try again a bit later then "argghhhhhhh", indeed.

[Archangel9]

Hi, If You Want To Check If A Postal Order Has Been Cashed, All You Need To Do Is Phone 01246542254. The Address If You Would Rather Write, Is Postal Order Sector

Post Office Ltd

1 Future Walk

West Bars

Chesterfield

S49 1pf

 

I Phoned Last Night And Theyre Able To Tell You Immediately, If You Have The Receipt, Hope This Helps, Regards

Rinkydinkydoo

 

Well, I've been trying this for a while, it just rings until you get disconnected.

 

The P.O. gave me 08457 223344 which takes you to an automated service and you never get to speak to anyone. You'd think that they'd have a tracking service on their website, but no!

 

A.

[alexteh]

I've phoned that number (and other various PO numbers) and have been repeatedly told that they CANNOT check over the phone and that you have to write to them and they'll let you know within 4-6 weeks.

 

The whole new electronic postal order system with unique reference numbers doesn't seem to help any - why you can't check online like you can with recorded delivery (when they bother to get it signed for)...

[alfwithhair]

Yes I agree, Royal Mail are a waste of time. I have called that number and no one ever answers.

I emailed them and got this reply.

 

Dear XXX

 

Thank you for your email regarding postal orders.

 

To confirm if a postal order has been cashed you would need to contact the

Postal Orders department at:

 

Postal Order Sub Group

Financial Accounts Department

1 Future Walk

West Bars

Chesterfield

S49 1PF

 

If you advise them in your letter that you wish to confirm if a postal

order has been cashed and provide them with the postal order number. If you

send the original postal order, I would suggest keeping a photocopy of this

for your own records.

 

I hope I have managed to address your query. Should you have any further

questions, please do not hesitate to contact us again.

 

Regards

 

Dawn Reid

Customer Service Advisor

 

Royal Mail is a trading name of Royal Mail Group plc. Registered in

England and Wales. Registered number 4138203. Registered office at 148 Old

Street, LONDON EC1V 9HQ.

Mae'r Post Brenhinol yn un o enwau masnachu Grwp y Post Brenhinol ccc.

Cofrestrwyd yng Nghymru a Lloegr. Rhif cofrestredig 4138203. Swyddfa

gofrestredig 148 Old Street LLUNDAIN EC1V 9HQ.

[ODC]

If you send it Recorded Delivery then you will get the proof that they received it. Whether they cash it or not is irrelevant. The time starts ticking two days after receipt. Or as Robberson Way would put it ''THIS CCA REAQUEST IS VALID EVEN IF NOT READ BY THEM.''

[alfwithhair]

If you send it Recorded Delivery then you will get the proof that they received it. Whether they cash it or not is irrelevant. The time starts ticking two days after receipt. Or as Robberson Way would put it ''THIS CCA REAQUEST IS VALID EVEN IF NOT READ BY THEM.''

 

Correct, but I have send by recorded and they haven't signed for them.

One CCA request I know they got because they credited the £1 to the aledged account.

But the other is not signed for, hence the reason I wanted to check if they had cashed the PO.

[ODC]

Well I stand to be corrected but I think that the law assumes adocument to be served two days after being posted first class so this away with their refusal to sign.

[alexteh]

Yeah I find about 25% of my recorded delivery letters never get signed for and have no POD on the Royal Mail website. The only way to ensure delivery is to use Special Delivery which is more expensive. Or use a courier company to deliver...

[Monkeykiwi]

For anyone else looking how to check postal orders, I rang Post office today, and the number has changed : 01246 542 500. They are extremely helpful if you have the voucher ID number on the bottom of the receipt and will tell you immediately if they can see if it has been banked, and if so, on what date.

[roboticboy]

Agreed, they were very helpful on the number 01246 542 500 - checked three for me - 2 were cashed.

[Monkeykiwi]

Keep checking on the third one - as we know, their administrative systems at some of these big card companies are appalling at best and they will eventually cash the third one!

[24233513afw]

Hi Peeps

 

Understand your frustration at Royal Mail now we all have this number it might make it a bit easier to check Postal Orders.

 

As for the Unsigned Recorded Deliveries there has been many of mine not had signatures on Royal Mail site over the past few months, so now I keep a pile of royal Mail Lost, Damaged or Delayed claims forms and everytime there is no signature I send a claim in to Royal Mail and they send you 6 x 1st Class stamps if they can't prove its been delivered. (Helps with the postage for other CCA, SAR and such like....)

I am not going to waste my time & money phoning everybody I send a Recorded Delivery letter too to see if its been delivered especiall some of the DCA I am dealing with.

 

What I said to Royal Mail is I pay for a signature to ensure delivery if I didn't depend on this proof I would send 1st Class.

 

SO IF THERE IS NO SIGNATURE - CLAIM...

IF EVERYBODY DOES CLAIM THEN I AM SURE ROYAL MAIL WILLMAKE SURE POSTMEN/WOMEN GET SIGNATURES. - NOT JUST FIRE ALL MAIL IN BECAUSE THEY CAN'T BE BOTHERED TO WAIT FOR A SIGNATURE.

 

DON'T LET ROYAL MAIL AWAY WITH THIS THEY MAKE ENOUGH MONEY FROM US - YOU PAY FOR A SIGNATURE, YOU WANT ONE.

[bigegg]

I had the same problem with intrum justitia - I wrote back saying "I put the postal order in the envelope - if one of your employees has mislaid it, that is your problem. it is deemed as received on xx/xx/xx, and my lawful request still stands. You have until xx.xx.xx to comply. You will receive NO further payments until you have complied in full".

 

see: http://www.consumeractiongroup.co.uk/forum/egg/118937-bigegg-intrum-justitia-capital-2.html#post1348948

[Mydogsawestie]

I'm sure there was a link at one time that you put your postal order no into & it would tell you there. Will scout about but what I did have doesnt seem to no longer work? can you check to see if a postal order has been cashed?

Edited January 2, 2010 by Mydogsawestie