Jump to content


  • Tweets

  • Posts

    • That explains it then. MET's fantasy is that it's a pay car park.  You're only let off paying if you are a Starbucks customer which you can't be when Starbucks is closed.  'Cos otherwise lots of people would abuse the car park facilities on the far edge of the Stansted Airport area in the middle of nowhere to ... admire the bushes?  Look at the cloudy sky? The important thing is that we have around 140 cases for this site, and MET have only tried court seven times.  Even then, they had no intention of getting as far as a hearing, they were attempting to intimidate the motorists into paying, when the Caggers defended the cases MET discontinued.
    • She's an only child and he as a brother and sister. He has no will and we have done a check on this to find out if he had left one and nothing has come up. He has savings of around 28k His sister and brother are well off so 28k is nothing to them and aren't interested in his money. This just leaves my wife/his daughter. Would this still need to go to probate there is no estate e.g house or business to sell and the amount left in his bank is just small? When his wife died they just closed her bank account and moved her money across to his account and we just assumed that once my wife has handed in the death certificate and shown evidence of who she is the same would apply to her? We don't know yet the council have only just written to us today with a guide of what to do next.  
    • Did your FiL leave a Will and if so who is the Executor? Strictly speaking banks could refuse to take instructions until Probate is granted but In practice I would expect the bank to take instructions to cancel the DD if the Executor presents the death certificate and a certified copy of the Will
    • Hi   Sorry I probably wasn't clear enough. He had lived in the flat until December 2022 with Dementia by this time it was unsafe for him to have capacity to live on his own and he had to move into a nursing home. We had left it too late to apply for power of attorney so approached a solicitor in March last year for Deputyship. We were still in the process of dealing with it by May 2024. He passed away a few weeks ago and the solicitor was contacted to halt the application and we will just pay the fees of what work he has done up until now. My wife was the named person on her dads bank account but we didn't have the ability to alter any direct debits hence the reasons for applying for Deputyship as we were having problems trying to stop some payments coming out of his account Eon being another difficult company. We kept his flat on from December 2022 - August 2023. it was at this point I contacted Sancutary housing to inform them he was no longer living in the flat, it had been cleared out and was ready for a new tenant and that he had Dementia and had moved into a nursing home December 2022 and explained the reasons why we kept it on. As the named person to speak on his behalf I asked them what proof they needed in order to give notice on the flat e.g proof of dementia and proof that he was living in a nursing home and anything else they wanted. The lady in the upstairs flat and some of the other residence in the street had asked about him and we had told them he had moved into a nursing home. The lady in the upstairs flat wanted his flat for medical reasons so asked us once we had given notice could be let her know and she'll ask them if she can have it. We explained the difficulties and it was left at that but I did tell her I would let her know once notice was given. I contacted the company by email a number of times and also telephone conversations and nobody followed it up and it wasn't till the end of February this year that the housing manager for the area wrote to our home address to ask about him that he had been to the flat a couple of times and nobody answered and he had asked some of the residence in the street and they hadn't seen him for sometime. There was an email address on the letter so I contacted him and copied in the last 2 emails I sent Sanctuary regarding me wanting to give notice on the flat for at least 9 months explaining that it went ignored as well as telephone calls. I also stated I wanted to have his rent payments returned from the date I wanted to give notice which was from August 2023 as the bank wouldn't let us stop the DD without POT or deputyship explaining we were in the process of Deputyship. He gave some excuse about not having POT to cancel on his behalf and spoke to someone in HR and said he would contact the nursing home to confirm he was there with Dementia and if it all checks out we can give notice on the flat which came to an end on the 22 March 2024. There was not mention of back payments for the rent already paid or the fact I had asked to give notice in August 2023. Despite someone living in the flat from 1st April they continue to take DD payments for the flat and have taken another 2 payments of £501. another concerning thing despite Eon not allowing us to cancel the DD to his account the lady upstairs informed Eon that she was moving into the flat February 2024 and Eon refunding the account to his bank and said in an email sorry you are leaving us and canceled his account. Something they wouldn't let us do but a stranger. She also changed her bank account to his address despite the fact notice hadn't been given on the flat yet. So we need to find out how much information Sanctuary actually had for her to tell her power company she was moving into the flat in February despite the housing manager only just getting in contact to find out where he was. So a complaint is going into Eon and Sanctuary and we are going to take advice and ask the bank to charge back the rent. My wife hasn't taken the death certificate to the bank yet to inform them of his passing.  
    • Yes, I believe the Starbucks was closed at the time the car was parked there 
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

givememymoney V HSBC


givememymoney
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6062 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

  • Replies 265
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

How exciting today I finally hear back from HSBC. However, it isn't an offer just a "Customer Satisfaction Survey" from Matthew Holt - Senior Service Quality Manager, Service Quality Team, Leeds!!!!!!

 

They just want to find out from me what I think about the quality of their service and if there are any areas where they can improve!!!! Oh am I going to enjoy this!! :D :D :D

 

There is even a tick box for me to indicate if I think I have had charges that I think are unfair. Oh yes! :D

Guide to claiming back your bank charges

 

Most of your questions can be answered by following this link.

Link to post
Share on other sites

Only two phone calls this evening from HSBC trying to sell me stuff. I had a long conversation about bank charges with one of there people so my anger levels have reduced a bit this evening! :)

Guide to claiming back your bank charges

 

Most of your questions can be answered by following this link.

Link to post
Share on other sites

After all this time, do you start to loose hope that you will ever see this money again? I started MCOl process on the 5th March and I am already feeling quite fed up and I wonder sometimes if ever this money will come to me!!!:(

Halifax - £245 - SETTLED - in full

MBNA Business - £190 - SETTLED - in full

HSBC - Closed business a/c - £1,850 - SETTLED IN FULL

HSBC - Business a/c - £4,388 - SETTLED FOR £4,100

Nat West Card - SETTLE IN FULL - £124.71

Halifax Credit Card - MCOL 26th May 2007

Egg - 1st LBA 12th May 2007

Are you a business customer, let's join forces subscribe to:

 

http://www.consumeractiongroup.co.uk/forum/general/68191-claiming-business-account-lets-6.html#post646109

Link to post
Share on other sites

it took me four months exactly to start the process and receive my cheque - i was one of the quicker one's too. it's just volume of claims they're dealing with that have made the process much slower - just have to be patient i think. even if they take you close to the wire - you'll get an offer before they'll see you in court. hang on in there peeps, your time will come, trust me x

If i've been helpful in any way....then tip my scales over there!

Link to post
Share on other sites

It does take time and we will get there in the end and then I really am going to have some fun with HSBC on my second claim.

 

Today the barstewards have filled their AQ at the eleventh hour just before the judge was going to order their defence to be struck out. I am gonna have a think about a letter to write to get them moving along a bit. :D

Guide to claiming back your bank charges

 

Most of your questions can be answered by following this link.

Link to post
Share on other sites

I think i am the only person to never ever got any offer whatsoever at any stage, they never filed their AQ due on 6th march but still nothing, obviously not trying to scare me that they are going to court or they would have filed, just wanna really test your patience, i have reported DG to the legal complaints service, anyone else wants to the web site is LCS: Legal Complaints Service home as they have provided me with no correspondance or tried to make contact or fulfil their legal obligations via the court services.

It is not enough to say they have a backlog whilst avoiding what is common law

Link to post
Share on other sites

tmc, i never had an offer until the day i filed my aq - and that was the full offer. don't be too despondent - your time will come for sure!! (big smile)

If i've been helpful in any way....then tip my scales over there!

Link to post
Share on other sites

tmc, cant you get judgement by now ? the 6th March was over 2 weeks ago. An extension of time is one thing but that’s ridiculous

pete

i cant get a judgement as the court has not sent out the order as they have a backlog - it defeats the object of having a n Allocation deadline and also makes a 7 day extension that becomes 4 weeks totally pointless

sorry think i'm robbing the thread check here Themadcap vs HSBC

Link to post
Share on other sites

I like the idea of going down the Legal Complaints route. I am also writing to the Minister for Justice - Patricia Scotland to see if that will result in changes after all I have more claims I want to make :lol:

Guide to claiming back your bank charges

 

Most of your questions can be answered by following this link.

Link to post
Share on other sites

Its the thing were all going to have to do in order to get things hurried along as me and you are in exactly the same boat, we all need to force them to issue their intentions, if they never intend on going to court then the judges need to look at the number of vexatious cases being presented to them

Link to post
Share on other sites

Agreed I have just spoken to a very nice lady at the Legal Complaints Service. This doesn't really fall under their remit and the best thing for us to do is take it up with the courts.

Guide to claiming back your bank charges

 

Most of your questions can be answered by following this link.

Link to post
Share on other sites

Yes - I wrote to a Judge (The Hon Judge Etherington) about this who was heading a committee on the civil courts "making civil proceedings more effiecient."

 

Just a general letter saying are you aware, as chairman of this committee blah, blah,...your colleague District Judge Collins said it is approaching an abuse of the court system blah, blah. I'm not even at AQ stage yet but I was trying to see what this committee thought.

 

Got a letter back on very posh letterhead - all crests and stamps and things - but it said take it up with individual judges as and when individuals get their hearing dates.

 

So not much help really - but I think we can all plug away from different angles until it seeps into the consciouslness of the Judges collective

Claim against First Direct - WON - 29th March 2007

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...