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    • for the sake of history, i've merged your old sadly failed charges reclaim court claim. have they ever sent you a default notice regarding this mortgage? dx  
    • I am financially at  point where I can see the light at the end of the tunnel regarding my debts. I have one remaining and I am interested to see what my options could be. I have be in contact with the Citizen’s Advice Bureau and the National Debt Helpline, but their advice has been a little more generic (but still helpful). This debt is 12 years old and is now owing around £3k. It was a bank loan and has been passed to several creditors over the years. A payment plan has always been in place and is up to date. I get statements every 6 months. There has never been a CCJ. I have been sent the letters advising of change of ownership. Following my own review of my finances, I decided to contact the current creditor to see if they have a copy of the credit agreement. I regarded this as due diligence as the debt has been sold on several times. The creditor updated me several times saying they had requested the document from the original lender. After 12 months of this they wrote to me saying they had not received it but were still waiting and would send it once received. The last letter was over 6 months ago. I then submitted a freedom of information request to the current and original creditor. The original creditor supplied one, but the current one did not include one in the pack they sent me. I went back to them to ask specifically about this as it was what I requested in my request. They replied saying the debt was sold to them as one without the credit agreement and they did not have it. They have requested it above, so I believe that means they cannot obtain it either for the FOI request. I contacted the original creditor and exercised my ‘right to be forgotten’, under the Data Protection Act, which they have complied with. I also got my up to date credit file and this debt is not showing on it with the current creditor or any others. I contacted the creditor and made them an early settlement offer. They do have an early settlement offer in place on their portal, but I was advised to try to get a reduction via negotiation. I have not heard back from them yet, but I understand through a separate upheld compliant it has or will be refused. Due to this complaint and the creditor putting the account on hold I had stopped payments, and advised them of this. To date, they have not contacted me about resuming payments since the complaint is resolved, but it has only been a few weeks. I am annoyed that they were not honest with me about not having the credit agreement, because that is not being transparent and I understood they should tell you if they do not have it.   I have two questions (but am open to anything else anyone would like to add): 1) Based on the above, does anyone think this account enforceable? I do not think it is? 2) Does anyone have any suggestions on how to proceed? I could resume payments and then settle early. If the above had not happened, I may have just done that. Thank you for any help or input anyone can provide. It is appreciated.
    • The main thing is to stop shoplifting because it could be worse next time. If you think you have mental health issues that led you to do this, please go and have a chat with your GP. They won't judge you and should be able to get you help if you need it. HB
    • Yes they have steered clear of referring to a default notice or breach of the agreement.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Honeymoon problems


Ruud
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Hi, I've been following kirkys thread with interest and although there are similarities i don't know how proceed with my claim.

 

A very abriged version is:-

July 2005 I went on honeymoon to Kenya and the Seychelles, all was wonderful until we arrived at Nairobi airport to fly to the seychelles where 9 of us we were told the flight had been overbooked and we would have to wait in Nairobi for 4 days before the next available flight - which would leave us with 2 days in the seychelles before returning home ;-(

 

After 12 hours of fruitless compaining I took matters into my own hands and found an alternative flight via dubai that got us there within 2 days, which the airline would not pay for until a staff change when the new supervisor agreed.

 

I have asked for a refund of all expenditure in Dubai, an alternative transfer from the mainland to our island once in the Seychelles & compensation.

 

After 18 months of phone calls and emails i have finally received a derisory offer as full settlement (cheque recived but not cashed) I know i should reject this and threaten court action but this is where i get confused.

 

I booked through Go Easy Travel who Used Somak who booked us on flights with Air Kenya. It is Somak who have offered us the settlement but i'm unsure whom I should be threatening with the court action and also where in the process to start given I've sent none of your suggested correspondance yet, and I've set no amounts on what I want other than to send receipts??

 

Any advice on what direction to go in would be brilliant, should i be claiming a full refund as in Kirys case???

 

Thanks

 

Ruud

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Hi, sorry to hear of you bad experience, I will try and help where possible.

 

Go Easy Tvl are the agent woring on behalf of you nd Somak, they should be fronting the complaint on your behalf. Your complaint lies with Somak, being the Tour Operator. Is the agent aware of your complaint? If not you need to tell them straight away. They work hard on your behalf to get what you deserve, and are the powers that be so to speak!

 

Hope this answers your question, if you need any more help, please shout!

 

Heidi

I am not a legal expert, any advice I give is based purley on experience or opinion.

Please tip the scales if you feel I have helped you!! :D

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OOPS!! :oops: ok ok, its been a long day already!! ;)

I am not a legal expert, any advice I give is based purley on experience or opinion.

Please tip the scales if you feel I have helped you!! :D

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Thats the last time I make a typo!

I am not a legal expert, any advice I give is based purley on experience or opinion.

Please tip the scales if you feel I have helped you!! :D

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  • 2 months later...

Thanks for that one Heidi,

 

Go Easy are aware of my complaint but have just paid lip service to it really. As i'm in the need of the money i'm going to cash the cheque sent by Somak as a 'final settlement' but send tham a letter stating it will only be accepted as partial payment and i'm going to claim my holiday cost in full pluss compensation in the form of a modified LBA from the CAG library, can i do this?

 

Thanks in advance

 

Ruud

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Yes, do not cash it!

 

Also I doubt very much that you will get the holiday cost in full, as you will have had some benefit from the holiday and what you have had will need to be taken into account. You say "all was wonderful" in Kenya; well this will have to be taken into account as you have had some benefit from the holiday and you can't expect to claim for this part.

 

However, you can add an amount to your claim for loss of enjoyment, as courts will often award this in holiday cases. This amount should be reasonable - the judge will not be impressed if you try to claim a disproportionate amount.

Please note I'm not insured in this capacity, so if you need to, do get official legal advice.

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  • 3 weeks later...
Okay I'll have a rethink, thanks for the advice

 

 

Seems like these companies have really given you the runaround?? Don't use the voucher keep a copy of it and send it back.

 

This needs specialist help and the best place to get it is at

 

Home - Holiday Travel Watch they are a consumer action group very similar to this one - only they deal in Holiday/Travel problems etc.. their telephone num,ber is 0121 747 8100 it's often an answerphone - so leave your details and they do call you back very soon. (their help is FREE too) I am sure there is room to email these people in the website too.

 

These people will help you to sort it out etc.. - just cause you were fobbed off with a voucher - doesn't mean it's the best you can get in refund etc.. let these people help you sort it out etc.. whether the problem was flights, foods, accomodation other services, illnesses, accidents etc.. these people can help you.

 

I had picked up a serious illness while abroad in 2004 - these people helped me to successfully deal with the Tour Operators and win my case.

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Guest tlusnoc
Don't cash it! If you do, you are deemed to have accepted the full settlement, sorry.

 

You can cash the cheque, just endorse the back of it with the following "cheque accepted as part settlement". Make a copy of both sides and make sure you write to inform them that you are accepting it as a part offer and you shall be taking further action to recover what you believe to be deserved etc.

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You would need to ensure you had given them notice that you were prepared to accept it as part payment, and allowed them time to refuse this counter-offer.

 

Simply banking it with that term written on it would not be enough.

Please note I'm not insured in this capacity, so if you need to, do get official legal advice.

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Guest tlusnoc
You would need to ensure you had given them notice that you were prepared to accept it as part payment, and allowed them time to refuse this counter-offer.

 

Simply banking it with that term written on it would not be enough.

 

Actually it would be sufficient, if they wanted to withdraw the offer, then all you need do is refund that amount. And it would be highly unlikely that they would withdraw it.

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Hmm I would be very wary of this based on previous case law (one recent example being Bracken and another v Billinghurst), I would tend to advise that it's better to be safe than sorry.

Please note I'm not insured in this capacity, so if you need to, do get official legal advice.

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Guest tlusnoc

If you taken the time to actually read Bracken and Another v Billinghurst, you wil note that had they cashed the cheque immediatley and also notified the other party of their intentions as to part settlement, then this would have satisfied the court.

 

I stand by my opinion in my 1st post on this subject, that to cash the cheque suitably endorsed and to notify in writing as to acceptance of part settlement, is indeed ok to do. However time is of the essence in all such cases.

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Time is indeed of the essence and in this case the cheque clearly hadn't been immediately cashed.

 

I am fully aware of the case and others as they are in my civil folder that I work with every day, I brought this up as the relevant case to the OP's situation.

 

If you wish to accept as part payment there are certain actions you need to follow immediately and then argue it in court if necessary. The OP had already been holding on to the cheque when they posted so the case quoted would be relevant.

Please note I'm not insured in this capacity, so if you need to, do get official legal advice.

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Guest tlusnoc

You may be aware of the case, however my original posting still stands as I was replying to Bookworms post, whereby he said not to cash it as that would be deemed acceptance. I was making the point that one can endorse a cheque and cash it and notify the other party that you are accepting it as part settlement only.

 

Anyway I don't have time for your petty arguments.

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What you wrote sounded like advice to the OP rather than being made clear as a general point, which is why I replied in that vein.

 

There's really no need to speak to people like that, is there. If you feel like being snappy for no good reason, take it somewhere else please.

Please note I'm not insured in this capacity, so if you need to, do get official legal advice.

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  • 1 year later...

take a look at my thread honeymoon from hell, i put a good deal of info on there which may be of use to you

muffintop

Won Nationwide £900 and £1908 Bank Charges

Lloyds personal account 1,861

Lloyds Bus Account 2k

Abbey bank acc. Stayed 2008

 

CCA requested Barclaycard Nov 08 - n1 issued - GAVE UP

CCA Mbna Nov 08- n1 issued - GAVE UP

Marks and Spencer Money Nov 08 -lost found 2b enforceable.

Tomson Holiday - WON

 

if I help you tip my little scales it gives me a thrill. MT

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