SueRyanAir
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As you will read from the article, problems with lithium batteries on planes are happening around one per week. By the way, as it was Ryanair who processed the payment for the luggage and coordinated it becoming hold luggage - why are airport staff responsible? I don't get it as under vicarious liability, Ryanair are responsible for the actions of contractors they engage?
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https://www.forbes.com/sites/suzannerowankelleher/2023/03/03/faa-lithium-battery-fire-smoke-airplane/?sh=17101d14bb04 FAA: Lithium Battery Incidents On Planes Now Happening More Than Once Per Week WWW.FORBES.COM A Spirit Airlines flight from Dallas to Orlando was diverted after a lithium battery caught fire in an overhead bin... I first thank you but this article differs from what you mention in regards to risk. There are many problems, hence why the label attached to the bag that was snatched away from me clearly stated no lithium batteries. A device does not need to be charging and can set on fire further to damage which the chance of happening is greatly increased if thrown into the hold of a plane. So, I am sorry to disagree with you but the problem of lithium batteries included fire risk are far greater than you cite.
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Sorry - I don't think I explained properly. At the boarding gate Ryanair advised that my carry on luggage would incur a surcharge as it was slightly above the requirements for my ticket, although other passengers were taking on similar sized bags. At payment of the surcharge I was not advised of the requirements of the label and was told I could take the bag onto the plane. In between the boarding gate and entering the plane (on the apron) a ground crew staff literally snatched my bag off me. I only really became aware of the issues with my medicine after the bag was snatched. I brought it to the attention of the cabin crew mid flight and my anxiety that I was not even provided a luggage receipt and they did nothing to easen my concerns that I needed my medicine as stated on the label attached at the boarding gate. Upon collection of my baggage after several hours of worry I then found out after reading the label that my power bank could have killed everyone on the plane as Ryanair did not bring this issue to my attention when processing the surcharge at the boarding gate, not telling me that my carry on would end up as hold luggage
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The lithium battery was a power bank, one of the biggest available on the market. Ryanair did not ask any questions as to the contents of the baggage so I am concerned that they put surcharges over safety. The bag was no larger than any other carry on baggage and I have used the same size bag before as carry on
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The label that was attached to my bag at the boarding gate clearly states no lithium batteries. So, Ryanair should have flagged this when they decided to change my baggage to hold luggage and not informing me accordingly? I was wearing spectacles so to assume that I had the capacity to read a label on baggage that I was told would still be carry on sounds very strange to me. Basically, the girl who was responsible for processing the surcharge did not have a clue and just wanted me to get on the flight ASAP as the gate was closing. There are reports of lithium batteries setting on fire, hence why they are not to be allowed in the hold. I appreciate your reply but struggling to see your logic ?
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Thanks for the reply. I am registered as disabled for mental health problems. My carry on luggage was a little larger than the ticket, so, I was asked to pay a surcharge at boarding. This I am not disputing due to T&C. At payment of the surcharge I was told that I could take my hand luggage with me and a label was attached to the bag. On the apron, ground crew took my bag off me and then I realised it would be hold luggage. On the flight I realised that I had important medicine in the bag and was worried that it might not arrive. It did arrive but when I inspected the label it read that medicine and lithium batteries should not be packed in the bag. Also, there was a luggage receipt sticker that I should have been given. I was disturbed for three reasons 1. Ryanair did not tell me that my carry on was to be hold luggage and I spent the whole flight worrying that it would not arrive as well as not been given a receipt. My medicine is specialized and can not be prescribed over the counter. 2. I have other Ryanair flights that I no longer want to use as they clearly breached standard security protocol by allowing power banks with huge lithium batteries in their hold. There is a reason why the label attached to the bag clearly stated no lithium batteries. I still have the label as evidence. 3. After reading the label upon collection I was deeply disturbed that Ryanair did not advise me as to what was written on the label and that I should have taken my medicine and power bank out and spent the whole break in France worrying what might have happened due to their negligence. So, Ryanair did not show any duty of care and jeopardised the lives of not just me if my medicine had not arrived but the whole plane by allowing a power bank to be stored in hold without consultation before for a lousy few pounds. I booked the flight through a broker, paid by credit card, so I did not make the purchase direct with Ryanair
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