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    • The address is only a paper address with no actual manned staff address. Police have rang me this morning and taken some more information including the details of the driver who they say they will contact and interview.  They are also putting in a formal request to Shiply to get the couriers driving license and biometric information held on file. IF anyone else has been in the same position with this particular courier, please please let me know and we can perhaps go down the strength in numbers route xx
    • Heres a point, while we wait for @theoldrouge to condemn rather than promote and support right wing bigots spouting genuine and clear monstrous antisemitic rhetoric ... Isn't it actually specifically unlawful to promote violence against politicians on top of laws to criminalise such things? ... As is reported happening in these closed facebook groups run by Tory staff and where a Tory police minister and the Tory London mayor candidate are members and post?   .. or do the Tories (seemingly like tor) only promote laws for protecting the hate spouting hard right ?   "“Some of these (Tory facebook groups) posts constitute the most appalling racism and I would urge the Conservative Party to swiftly distance itself from these hate-filled groups and urgently investigate what role any Conservative politicians and officials have played within them. “Susan Hall and the Tory MPs who have belonged to these groups need to come out and explain why – and to denounce the content they have tacitly endorsed by their membership.” "Reporters found widespread racism and Islamophobia as well as conspiracy theories and celebrations of criminal damage on the pages, including sharing the white supremacist slogan and antisemitic videos. " "Unearthed found that 46 out of the 82 admins have clear links to the Tory Party, including a recent digital campaign manager for the party and a conservative activist. Conservative councillor for Haywards Heath, Rachel Cromie, is an admin on all the groups. "     Also interesting that Facebook groups opposing 20mph speed limit in Wales are being run by English Tories   Conservative-run anti-Ulez Facebook groups hosted racist and Islamophobic posts - Unearthed UNEARTHED.GREENPEACE.ORG Tory staff running Facebook groups described as 'cesspits of vile racism' WWW.THENATIONAL.SCOT TORY staff and activists are running Facebook pages which are riddled with white supremacist slogans and Islamophobic attacks... Conservative-run anti-ULEZ Facebook groups are rife with racist and violent posts   Conservative-run anti-ULEZ Facebook groups are rife with racist and violent posts - London Post LONDON-POST.CO.UK A coordinated network of 36 Facebook groups opposing London’s ultra-low emission zone (ULEZ), run by Conservative councillors and...  
    • Morning dx and thank you for your message.   With regards to your comment about them not needing to produce the deed, the additional directions ordered by the judge included 'a copy of any assignment o the debt or agreement relied upon'  so that is why I thought that point was relevant?
    • Sorry for the long post but I don't want to miss out any relevant information: My wife bought a car from Trade Centre UK and have been having nothing but trouble with it. Unfortunately we paid of the finance used to buy the car as we weren't expecting this much trouble with the car as we we though we would have protection as buying from a dealer. We are wondering if we can still reject the vehicle since the finance plan has been paid off. Timeline is as follows: 13/12/2023 -15/12/2023 Bought car from Trade Centre UK for £10548 £2000 deposit paid on credit card on 13/12/2023 £8548 on finance from Moneybarn (arranged through Trade Centre UK). picked up car on 15/12/2023 Also bought lifetime warranty for £50/month 25/12/2023 Engine Management Light comes on. The AA called out and diagnosed the following error codes: P0133 - Lambda sensor (bank 1, sensor 1) Oxygen Sensor. Error Message : Slow reaction. Error sporadic P0135 - Lambda sensor heat. circ.(bank1,sensor1) Oxygen Sensor. Error Message : Component defective Due to it being Christmas took a few days to get through to them but they booked me in for 28/12/2023 to run their own diagnostics. 28/12/2023 Took car in to Trade Centre so could check the car – They agreed it was the Oxygen Sensor and Booked me in for repair on 30/01/2024. I was told they had no earlier slots, and I would be fine to carry on driving car when I said I was afraid of problem worse. During diagnosing the problem, they reset the Engine Management Light. During drive home light comes back on. 29/12/2023 - 29/01/2024 I carry on driving the car but closer to the date, engine goes to reduced power every now and again – not being a mechanic I presumed that this was due to above fault. 20/01/2024 Not expecting any more problems paid off the finance on the car using personal loan from bank with lower interest rate. 30/01/2024 Trade Centre replace to O2 sensor (They also take it on a roughly 60mile road trip which seems a bit excessive to me – I can’t prove this as something prompted me take a picture of milage when I handed car in but I forgot take one on collection – only remembered next day.) 06/02/2024 Engine goes in reduced power mode again and engine management light comes on – Thinking the Trade centre’s 28 day warranty period was over I booked the car the into local garage for the next day to get problem fixed under the lifetime warranty package. Fault seems to clear after engine was switched off. 07/02/2024 In the Morning, I take it to local garage who say as the light gone off – the warranty company is unlikely to cover the cost of the repair or diagnostics and recommend I contact them when the light comes back on. In the evening the light comes back on and luckily I manage to get it back to the garage just before it shuts for the day. 08/02/2024 The Garage sends me a diagnostics video showing a lot error codes been picked up by their diagnostics machine including codes for Oxygen sensor and Nox Sensors, Accelerator pedal and several more. Video also shows EGR Hose not connected to the intake manifold properly, they believed this was confusing the onboard system as it is unlikely this many sensors would trigger at same the time but they couldn’t be certain until they repaired the hose. 13/02/2024 Finally get the car back as it took a while to get approval and payment for the repairs from the Warranty company. Garage told me to keep an eye the car as errors had cleared with the hose but couldn’t 100% certain that’s what caused the problem. 06/03/2024 Engine management light comes on again. Fed up I go into Trade Centre as I was just around the corner when it happened and asked them how to reject the car or have the problem fixed. They insist that as it’s over 28 days I need to get the car fixed under the warranty package I purchased and they could no longer fix the car as it was over 28 days. When I tried telling them it appeared to be the same or related problem they said they couldn’t help as I hadn’t contacted them earlier. I asked them if they were willing to connect the car to the diagnostics machine and tell me what the problem was, as a goodwill gesture, which he agreed to do and took the car to the back He came back around 30 minutes later and said they took a look at the sensor they replaced previously and there was nothing wrong with it and engine management light went off when they removed the sensor to check it. When I asked what the error code he couldn’t give me an exact fault but the said it one of the problems I told him earlier (Accelerator pedal). I have this visit audio recorded on my phone – I informed the reps I was recording several times. As the light wasn’t on, local garage couldn’t book me for a repair under warranty. 07/03/2024 Light came on so managed to book back into local garage for the 12/03/2024 Whilst waiting to take car into garage, I borrowed a OBD sensor and scanned for errors on the car. This showed the following errors: P11BE – Manufacturer specific code (Google showed this to be NOX sensor) P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow 12/03/2024 Took car to local garage and the confirmed the above errors. This leads me to believe that either Trade Centre UK reps lied and just reset the light or just didn’t check properly (Obviously I am unable to prove this) 22/03/2024 Finally got the car back as according to garage, the warranty company took a long to time to pay for the repairs 28/04/2024 Engine management Light has come back on. Using the borrowed OBD scanner I am getting the following codes: P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow P2138 - Accelerator Position Sensors (G79) / (G185): Implausible Correlation I have not yet booked into a garage as I wanted to see what my rights are in terms of rejecting the car as to me the faults seem related. I can’t keep using taxi or train to get to work every time the car goes into the garage as it is getting very expensive. Am I right in thinking that they have used up their chance to repair when they conducted the repair end of January or when they refused to repair it in February ? If I am still able to reject the vehicle could you point to any sample letters or emails I can use. Thankyou for your advice on my next steps.
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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F&Fsecured loan with Elderbridge - coerced debt and selling house


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HI Mike,

 

I have the judgement. simply says

 

1) the defendant give the claimant posession of ********* ******* on or before 7th Feb 2014

2) the defendant pay the claimant £***,***.** being the outstanding under the mortgage.

3)This order is not to be enforced so long as the defedant pays the claimant the unpaid instalements under the mortgage of £12,000 byt he payments set out below in addtion to the current instalments uner the mortgage.

 

Payments required.

 

£60 per months the first payment being made on of before 26 Jan 2014.

 

 

Mentions nothing about costs??

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I think the costs will be added to the outstanding mortgage balance. Is your mortgage Repayment or Interest only ?

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Costs will be separate by way of a costs order once they have finalised them and submitted to the court.

 

Regards

 

Andy

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Wait until they surface first and how much then we can cross that bridge as and when.

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I thought solicitors & legal costs in a repossession hearing were added to the mortgage balance ?

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I thought solicitors & legal costs in a repossession hearing were added to the mortgage balance ?
#

 

They may well be Ellenn Im just referring to the costs order and why its not referred to within the judgment.

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Hi Andy, they don't always put the costs in the judgement - the judge usually says that it's in the mortgage T & C's that they can add legal costs for the hearings etc. Obviously it would be better for the OP if they did that as you can at least pay them over the remaining term of the mortgage. However I always say that the op should write and ask for a breakdown of the legal charges as sometimes they use their in house legal department for a lot of the work, but charge solicitors rates for it.

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Right you are Ellenn just found this snippet ::roll:

 

Costs in Mortgage Repossession Cases

 

In most types of legal case a court order is required to enable a party to recover their costs from the other side. The procedure for mortgage repossession cases is different. There is a presumption that the mortgage lender was entitled to bring the case and, therefore, may recover the legal costs of doing so.

In most mortgage repossession cases the judge says nothing about costs when making an order. If nothing is said about costs it means that the mortgage lender is entitled to recover them from the borrower. However, it is unlikely that a borrower will receive a bill for these costs – they are usually added to the total amount outstanding under the mortgage.

 

The Terms and Conditions of a Mortgage and Costs

 

The terms and conditions for a mortgage should include a clause dealing with the costs of any legal action. This may contain words to the effect that the mortgage lender is entitled to recover all reasonable legal costs incurred as a result of the borrower breaching their obligations under the mortgage agreement. This means that a lender is entitled to the costs of bringing a repossession case due to the borrower’s failure to pay the instalments due under the mortgage.

 

Learn something new everyday here.:madgrin:

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Andy, I've learned stuff from you on very many occasions :)

 

 

The total added to the mortgage balance in respect of legal costs after a hearing - it's usually a disgusting amount and definitely should always be questioned. The only saving grace is that the op doesn't get the total bill landed on their doorstep with a demand for immediate payment...

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Its wrong really isnt it?....on all the claims I work on the costs are separate and require a separate costs order/Judgment/certificate..this allows them to be challenged...points of dispute.

 

" However, it is unlikely that a borrower will receive a bill for these costs – they are usually added to the total amount "

 

So mortgage companies can pluck a costs figure add it to the arrears and you have no legal recourse......:!:

 

Ill stick to Financial legal Issues from here on.:wink:

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The whole sub prime mortgage business is a disgrace ! (and some of the high street lenders aren't much better). The costs should still be challenged, as I said earlier - one particular lender was using their in-house legal dept for most of the work yet charging solicitors hourly rate - this was discovered when a breakdown of how the total was arrived at was requested on the basis that lenders are supposed to charge "reasonable" costs.

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Mortgage lenders are a law unto themselves.

 

I appreciate that this is a very difficult time for MF but do we know if FP ever appealed the original Court Judgement in respect of the terms in the contract being 'unfair'? This could have a massive affect for thousands of FP borowers!

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Hi all,

 

Vey sorry didn't get notified that there had been further postings on this thread.

 

Andy and Ell-enn - thank you do much for the info you've found I Already received their Bill the day before the last hearing, not sure what I can do now in the way of challenging their figure and the hearings are all over!

 

Not sure how I'm going to pay it either. maybe I'll tell them to wait till I'm dead and they can get if from my life insrance!!

 

6686 - FP did not appeal the decsion on the unfair contract but unfortunately it does not set a precedent as it was only county court but a lot of other FP customers know about it and are still trying to complain to FOS, MP's, OFT and very soon the newly formed FCA, who will apparentely have more power and hopefully be able to do something about FP. the regulators have all been told that a judge decided that the clause was unfair.

 

The decision in my case just means that they have removed that clause from my contract and I am now on a fixed rate.

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" Andy and Ell-enn - thank you do much for the info you've found I Already received their Bill the day before the last hearing, not sure what I can do now in the way of challenging their figure and the hearings are all over! "

 

In normal claims (none mortgage) you could have challenged it at that hearing.....keep an eye on your statements now and watch to see if its added.

 

Andy

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Thanks for getting back to me with the info that FP did not appeal your County Court Judge ruling. No doubt they realised that if they did and a higher court took the same view then a precedent may well be set and they would have had to 'fix' everyone's rate at a sum that would disadvantage them. Now that the interest rate issue of your case is now 'set' are you now able to identify the particular County Court and date where the judgement was made? It would really assist in the complaints procedure. Regards and continued good luck

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  • 2 years later...

Hi All,

In January my loan with First plus was transferred to Elderbridge. I missed payment in April and was contacted by Elderbridge - made an arrangement with them and that was that.

Then missed payment in July, this was due to my husband already bad depression becoming very much worse - He is a compulsive Gambler and he manged to blow his wages that month. I threatened him with divorce unless he got help because he has got worse and worse over the last year with gambling and depression.

He went to the doctors and they referred him for counselling (we are still waiting for this to come through) In the meantime my mother seeing his distress and mine took us away with her on holiday for a break.

We were away for 4 days when we were contacted by my husbands brother who told us that his father had been rushed to hospital as he could not breathe , My husband bought a flight home, we had to buy the flight as the insurance co said that it takes too long for them to arrange it as they would need medical reports etc and my husband just wanted to get back as quickly as he could. as it was his brother called again a couple of hours later to tell us that his father had passed away.

My husband was obviously shocked at his sudden death and headed home to his mother and brother to start the funeral arrangements. we stayed on holiday as we could not afford a flight for me and the children and my husband wanted the kids to enjoy it (they were not very close to their grandfather as he had only come back into my husbands life in the last few years) .

When I got home at the end of August I had received a letter from Elderbridge, I contacted them and explained all of the above and was told that the holiday must have cost us something (it didn't as my mother paid and it was all inclusive, she had a hefty pay out from her job when she retired and a very good pension - much more savvy with money than I am!) anyway we had no costs, except for our holiday insurance of about £30.

The advisor at Elderbridge said that before they consider another arrangement they need 3 months payslip and bank statements. I do not want to give these to them as i know they will question things and they are things that I cannot reduce or do anything about, First plus previously questioned broadband costs as being high, but I work from home so need the super speed, I just don't need the hassle. The funeral was last friday and my husband is understandably still devastated.

I can show them his prescription and his fathers death cert as I got the impression from the very unhelpful man at Elderbridge that he did not believe me, he was very unsympathetic.

Do I have to provide payslips and bank statements to them?

Is there anything I can do?

As a family we've had a pretty miserable couple of years, the person I spoke to was just not interested, I am thinking of just writing to them detailing everything that gone on over the last couple of years and hopefully someone more sympathetic will help! Any thoughts?

Can anyone help?

I need to contact them today really.

I don't know what to do.

my husband is not doing well., I just want them to go away and leave us alone.

I don't want them scrutinising my bank statements and asking a load of irrelevant questions, trying to get me to cut things down, which I have already done (they seem to think I can work from home with slow broadband!, as it is I save a lot on travel fees working at home - but they're so close minded they don't seem to understand that!)

With everything that's happened over the last couple of years I am just tired,

but I need to stick it out here, as we currently can't remortgage yet due to credit rating,

if we sell now, we probably won't cover everything and will have to rent,

which i'm not worried about but we have been advised to wait till crossrail comes in as our house would be worth a lot more.

If we waited we could sell and clear everyone, still have a deposit and a better credit rating to move.

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Good Morning My Family and welcome back. I've merged and tided your new thread from yesterday.

Also removed some references to your Husband... Dont worry, its nothing personal, we have to be careful with what is posted.

 

Now... Tell what stage are we at? Its been a while since you last posted.

 

We could do with some help from you.

 

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**Fko-Filee**

Receptaculum Ignis

 

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Hi Fkofilee, thank for being here, sorry about my new thread thought it might be a bit long if I added it to my last thread, and sorry about stuff about hubby, I didn't realise that it would be a problem, just trying to give all the info that might be needed.

 

Basically, Elderbridge wrote to me as I missed July's payment after making an arrangement in June, as I said in post 490. they left a voicemail message for me on wednesday saying to contact them urgently, they had asked for paylips and bank statements when i called them after we returned home and I had already explained to them that my husbands father had just died!, he was very un helpful and said he would give us two weeks to provide it even though i told him we were sorting out funeral arrangement and the funeral was on the 2nd sept. he said I must have incurred some costs to out holiday, which I did not as it was all inclusive and paid by my mother. he clearly doesn't believe that.

 

I have got proof of my husband medication and his fathers deather cert that I was thinking of sending to them.

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I have no experience of either FP or Elderbridge but general debt advice is to engage with Creditors to stave off the inevitable. You missed a payment on an agreed Arrangement the following month.

 

 

Have you checked your latest Credit Report and Credit Score?

2 Companies (Noddle & Clear Score) allow you access on line, for free. Debts can be chased for min 6 years.

 

 

Death Cert would support your story but do not reveal husband's medication without his consent.

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Hi, have you put any of this in writing to them ?

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Hi Mariner, Thank you for your advice.

This account does appear on my credit file noddle and it is current. I am engaging with them, but I just found the last person I dealt with quite unreasonable and quite un-caring to be honest. My husband has consented to me revealing his issues if it helps us.

I am a little bit at the end of my tether, desperately trying to keep everything running smoothly, I know i missed a payment immediately after making an arrangement, the problem is my husband behaves erratically, he's very stressed. and even though he knows it won't make it better, like any gambler he believes he can solve all his problem with a big win, obviosuly this never happens and we end up worse off.

Sometimes I think of leaving with the kids but He's a good person and I know he's trying hard. things have happened that haven't been his fault or mine but such is life!

I just can't couldn't' make the guy at elderbridge understand that and he was quite abrupt and almost rude when I explained that my father in law had suddenly died! don't know what else to do anymore

Hi Ell, enn, I did a very brief e-mail as I was away and using my phone (not ideal!) I can send more details to them along with the death cert etc, do you think it will help?

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I think you definitely need to get something in writing to them in case they take this further, and you must send by special or recorded delivery to make sure they sign for it.

 

 

A brief letter stating you are confirming several conversations with their operators who were particularly unhelpful and unsympathetic, list the order of events by date and then state what you intend to do to remedy the situation.

 

 

Keep the letter fairly short - don't ramble on - they simply won't read it all.

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